North Sea Roofing Co

Unit 9 Balgray Works, Balgray Place
Dundee
Angus
DD3 8SH

Roofers

Listed under:  Roofers / Roofing
96% recommended   Rating 9.5/10
57 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 57 reviews since 2012
 
 
 
Quality 9.5/10 Quality Rating 9.5
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" pleasant and helpful team who carried out the work"   more
 
" Contacted the firm as it was a 'Trusted Trader' in Dundee. The whole team where helpful, polite and efficient throughout the project. A survey to estimate for the job was carried out, then the w...."   more
 
" Impressed at how promptly they answered my emergency phone call. Work was completed that day. Very neat, quick, polite workers. Very impressed and pleased by this company. "   more
 
" Excellent/ Honest company, Quick to respond"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 92%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 87%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 71%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

check 2
cheerful 2
class 3
clean 3
cold 2
conditions 2
courteous 3
credit 2
Delighted 3
disruption 2
Dundee 2
easy 2
efficient 8
enquiry 3
Excellent 4
Extremely 3
Fantastic 2
finish 3
friendly 7
fuss 2
good 10
guys 2
happy 6
having 2
helpful 8
highly 2
Honest 2
Impressed 3
longer 3
North 4
pleasant 4
pleased 4
polite 5
problem 3
problems 3
professional 9
prompt 3
quality 3
quick 5
quickly 5
quote 4
recommend 7
reliable 3
roof 5
Roofing 6
Satisfied 3
sea 4
service 8
tidy 3
Workmen 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 6 Jun 2019
Recommended by customer in KY15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
replace damaged flat roof over hall on our house near Cupar
 
Cost: £3960
 

"pleasant and helpful team who carried out the work"
 
 
 
 


Review 19 Apr 2019
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing gutters and renewing 3 areas of flat roof felting.
 
Cost: £1000
 

"Contacted the firm as it was a 'Trusted Trader' in Dundee.

The whole team where helpful, polite and efficient throughout the project. A survey to estimate for the job was carried out, then the work done as per agreement.

Both the office staff and the guys on the job were pleasant , efficient and knowledgeable.

There were no problems of any sort at, despite the team having to work in some very cold weather conditions, when they stayed cheerful and focused.
"
 
 
 
 


Review 26 Feb 2019
Recommended by customer in DD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Show All
 
 
Customer Review
 
Replacing slates on roof and clearing guttering and repairing leaking gutter joint.
 
Cost: £312

"Impressed at how promptly they answered my emergency phone call. Work was completed that day. Very neat, quick, polite workers. Very impressed and pleased by this company. "
 
 
 
 
 
 


Review 25 Feb 2019
Recommended by customer in DD2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut back 42 Lin mtr to existing aluminium trim.
Prime,trim and renew flashing with mineral finish.
Remove damaged roof outlet. Supply/fit new flat roof outlet with guard. Renew flashing to vent pipe
 
Cost: £1099

"Excellent/ Honest company, Quick to respond"
 
 
 
 
 
 


Review 14 Feb 2019
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re doing guttering & some roof tiling that was done badly by another company

"Northsea roofing did what they said they would, left no mess and were courteous and professional
I would be happy to recommend them to a friend"
 
 
Team:
John
 
 
 


Review 11 Feb 2019
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
redo the flat roof on house
 
Cost: £2000
 

"To be fair I did not go to anyone else since I had used them previously to do my garage."
 
 
Team:
Gail and John
 
 
 


Review 14 Jul 2018
Recommended by customer in PH14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dry verge fitting and repair to roof line/ridge
 
Cost: £1170
 

"Very pleased with the promptness in responding to my original enquiry and on giving me a quote. Gail and John were very honest and helpful when discussing a competitors quote.
Delighted that work could start so soon on giving the go ahead, and was completed quickly with minimal fuss and disruption.
Prompt invoicing and easy to pay by BACS
Very happy with the finished result"
 
 
Team:
Gail (office) John? + 2 others
 
 
 


Review 18 Jun 2018
Recommended by customer in DD3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fix broken and missing tiles approx. 50-60. Supply and fix 8 no. Hip tiles. Remove damaged lead and renew 2 lib.m. x 450 girth. Clean out gutters and refit gutter at unions.
 
Cost: £816
 

"Very professional nothing was to much trouble. Everyone I met, the Boss, office lady and the guys doing the work very friendly and a credit to the company.
Would highly recommend."
 
 
Team:
Credit to themselves and their boss.
 
 
 


Review 1 Jun 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sourced and fitted slate wall fascia.
 
Cost: £696

"The work was satisfactorily done.
The office staff were very helpful and efficient.
Keeping me informed of any changes in good time.
The workman were very pleasant and tidied up afterward."
 
 
 
 
 
 


Review 30 Apr 2018
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of garage lopes strip roof.
Re-roof and fix new lopes.
 
Cost: £2280

"First class friendly service.
Thoroughly recommend."
 
 
 
 
 
 


Review 26 Mar 2018
Recommended by customer in PH12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove damaged tiles at valley.
Supply and fix new Marley plus tiles to both sides of valley.
 
Cost: £384

"Work carried out well and within two working days of initial enquiry.
Workmen very professional and polite.
A credit to their employer."
 
 
 
 
Team:
Jimmy Allan
 
 
 


Review 20 Mar 2018
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of leak.
Replacement of flat roof.
 
Cost: £5472

"Workmen very polite and tidy.
Did not have an opportunity to learn names apart from boss-man John."
 
 
 
 
Team:
John
 
 
 


Review 17 Mar 2018
Recommended by customer in DD2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Strip slates at zinc valley. Remove damaged zinc valley and renew with 14 ̋valley. Uplift slates and reslate.
 
Cost: £393
 

"I have used North Sea roofing before always do a good clean job."
 
 
 
 


Review 14 Mar 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove and replace lead flashing from dormer.
 
Cost: £408
 
 
 
 


Review 30 Jan 2018
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing UPVC fascia and soffit.
Replacing gutters etc for whole house.
 
Cost: £5088

"Excellent service from start to finish.
Work carried out very quickly and efficiently.
Only firm we use !"
 
 
 
 
 
 


Review 25 Jan 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair to flat roof over kitchen area. Main roof check and 3 tiles replaced. Conservatory leak "sorted"!!

"Really good to deal with from start to finish. Friendly helpful informative and professional.
Quick to quote and to follow up with work required.
Sure quality of work is good...not been on roof to check.!!..but no longer leaking into kitchen or conservatory.
Would happily recommend to anyone"
 
 
Team:
John .. but not sure of names of the.. two hands on guys... but they were great.
 
 
 


Review 7 Nov 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repointing under roof tiles, removing cracked old pointing and clearing site.
 
Cost: £192

"Very quick to send a quote and to do the work."
 
 
 
 
 
 


Review 4 Sep 2017
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal existing ridge tiles and re fix with cement mortar. Clean out valleys. Repoint tiles and valleys with cement mortar. Supply and fit 2 no tile vents.
 
Cost: £2688

"young gentleman, pleasant and helpful. "
 
 
 
 
 
 


Review 10 Aug 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Water dripping on to wall.
 
Cost: £72

"I could not fault this firm, as they were the only ones to really look at the problem."
 
 
 
 
 
 


Review 23 Jun 2017
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove tiles around chimney and repair lead work.
Replace tiles and repoint chimney raggle with cement mortan.
 
Cost: £144

"Found north sea roofing co extremely professional, I was surprised at how quickly they caused and completed the work.
They will be the only roofer's I will call if I have any problems with my roof."
 
 
 
 
 
 

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