R Wilson Roofing

11 Cuillin Place
Kilmarnock
east ayrshire
KA1 3UH

Roofers

Listed under:  Roofers / Roofing
100% recommended   Rating 10/10
30 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 30 reviews since 2018
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Work was completed on time. Professionally carried out by obviously experienced person. "   more
 
" Mr.Wilson completed work as promised, and on time cleared up outside when finished, all in all over and above what I required. "   more
 
" Always on time. Very tidy, work completed on time, very reasonably priced always polite."   more
 
" Very pleased with everything about this firm."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 97%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 95%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 4
class 2
clean 2
definitely 2
delighted 2
excellent 6
explained 4
Explanation 2
friendly 5
Good 2
helpful 5
highly 2
person 2
pleasant 3
pleased 3
polite 2
problems 2
professional 4
recommend 7
recommending 2
Robert 5
roof 3
satisfaction 2
service 6
standard 2
Team 2
thanks 2
tidy 4
Wilson 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 17 May 2019
Recommended by customer
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof maintenance, fixing loose tiles. Replacing worn / broken tiles. Cleaned guttering, down pipes etc.
 

"Work was completed on time. Professionally carried out by obviously experienced person. "
 
 
 
 
Team:
Robert
 
 
 


Review 17 May 2019
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roofing repairs, new guttering outside paint work.
 

"Mr.Wilson completed work as promised, and on time cleared up outside when finished, all in all over and above what I required. "
 
 
 
 
Team:
Robert
 
 
 


Review 10 May 2019
Recommended by customer in KA1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House painting
 
Cost: £480

"Always on time. Very tidy, work completed on time, very reasonably priced always polite."
 
 
 
 
Team:
Robert
 
 
 


Review 29 Apr 2019
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace broken tile
Check roof
Re point ridge caps
Replace gutter on one side
 
Cost: £440

"Very pleased with everything about this firm."
 
 
 
 
Team:
Robert Wilson
 
 
 


Review 7 Mar 2019
Recommended by customer in KA11
 I'm: Male 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Robert
 
 
 


Review 31 Jan 2019
Recommended by customer in KA6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters cleaned.
 
 
 
Team:
Robert
 
 
 


Review 14 Jan 2019
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof Maintenance
 

"All parts photography before and after excellent idea as other traders can tell you anything is wrong on the roof."
 
 
 
 
Team:
Robebt
 
 
 


Review 14 Jan 2019
Recommended by customer in KA9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tidy up roof, replace tiles as necessary. Below out gutters and check chimney.
 

"Robert did some exterior painting a few years ago, very polite and very professional so i had no issues re calling on him again. He came to see work required, talked me through what was required and gave me a quote. He then phoned with a date to carry out work and arrived on time on the appointed day."
 
 
 
 
Team:
Robert
 
 
 


Review 14 Jan 2019
Recommended by customer in KA9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The results say it all!
 

"Very pleasant friendly quietly got an with the job. Didn't even know they were there! can't praise the workers enough. Will use them on a regular basis"
 
 
 
 
Team:
Robert
 
 
 


Review 3 Jan 2019
Recommended by customer in KA10
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garage roof repairs replacing damaged tiles.
Re-pointing areas around flashing
 
Cost: £160

"We have used Robert and team before and as previously and delighted with both the work undertaken and how accommodating they were - work quoted for and undertaken at relatively short notice.
Very professional service and will definitely use again.
Thanks "
 
 
 
 
Team:
Robert
 
 
 


Review 24 Sep 2018
Recommended by customer in KA11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing cast iron gutters and downpipes with PVC
 
Cost: £800

"Work was carried out to a very high standard and Robert from start to finish was excellent to deal with and would recommend him."
 
 
 
 
Team:
Robert
 
 
 


Review 10 Sep 2018
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repaired old guttering removed new guttering put up quickly and cleaning.
 
Cost: £395

"Delighted with work. Would use them again. "
 
 
 
 
Team:
Robert
 
 
 


Review 16 Aug 2018
Recommended by customer in KA1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New tile on roof gutters cleaned apex pointed.
 
Cost: £160

"Work done to my satisfaction"
 
 
 
 
Team:
Robert
 
 
 


Review 7 Aug 2018
Recommended by customer in KA5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Scrape moss from ridge- caps; Remove loose or broken mortar from ridge re-point ridge- caps;
Clean guttering around house and conservatory,
Seal leaking gutter joints.
 
Cost: £250

"Roberts was very friendly and helpful and he explained in detail about the work required on my roof, and gave me an estimate.

Robert and Chris worked hard and got on with the job and they completed everything on the work description above.

I am very happy with their work and would certainly recommend this firm. "
 
 
 
 
Team:
Robert Wilson Chris
 
 
 


Review 27 Jul 2018
Recommended by customer in KA8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair of roof.
Water penetration into front room.
 
Cost: £240

"Excellent service.
Took time to explain everything and provided photos.
Would recommend to anyone."
 
 
 
 
Team:
Robert
 
 
 


Review 27 Jul 2018
Recommended by customer in KA12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repair.
 
Cost: £220

"Completely satisfied with work carried out.
Team most helpful and professional.
Would have no hesitation in recommending them to anyone."
 
 
 
 
Team:
Robert
 
 
 


Review 5 Jul 2018
Recommended by customer in KA18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renew roof guttering.
 
Cost: £450

"Good job done to my satisfaction Robert worked well and solved any problems he came across. He explained everything and were very friendly and helpful."
 
 
 
 
Team:
Robert
 
 
 


Review 4 Jul 2018
Recommended by customer in KA3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Guttering renewed front and back of house. Repaired and sealed problem with chimney.
 
Cost: £340

"Work completed efficiently and in good time on a very hot day. I would definitely recommend."
 
 
 
 
Team:
Robert
 
 
 


Review 4 Jul 2018
Recommended by customer in KA3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutter cleaning.
 

"Excellent work."
 
 
 
 
Team:
Bobert
 
 
 


Review 7 Jun 2018
Recommended by customer in KA1
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
External painting of house.
 
Cost: £700

"First class work, area left clean and tidy will use again."
 
 
 
 
Team:
Robert Chris
 
 
 

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