R Wilson Roofing

11 Cuillin Place
Kilmarnock
east ayrshire
KA1 3UH

Roofers

Listed under:  Roofers / Roofing
100% recommended   Rating 10/10
43 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 43 reviews since 2018
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" After a number of failed attempts to get my roof and guttering fixed I went on mine and reading feedback chose R.Wilson. He responded an kept me up to date with his availability all this promises were...."   more
 
" Excellent work. Arrived as promised and completed jobs quickly. Tided up afterwards. 5*"   more
 
" Robert and James were very polite and I am very happy with the work. "   more
 
" Arrived when they said they would. Work was carried out to a good standard. Very pleased. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 96%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Arrived 6
class 4
clean 3
definitely 2
delighted 4
efficiently 2
Excellent 7
explained 5
explanation 2
friendly 6
friends 2
good 4
happy 4
helpful 5
highly 3
mess 2
person 4
pleasant 4
pleased 4
polite 5
problems 3
Professional 4
promised 2
quickly 2
recommend 8
recommending 4
Robert 8
roof 5
rubbish 2
satisfaction 3
service 8
standard 3
Team 2
thanks 2
Tided 2
tidy 4
Wilson 5
workmen 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 15 Nov 2019
Recommended by customer in KA17
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repair tiles etc and full house guttering.
 

"After a number of failed attempts to get my roof and guttering fixed I went on mine and reading feedback chose R.Wilson. He responded an kept me up to date with his availability all this promises were kept and tile work carried out. "
 
 
 
 
Team:
Robert
 
 
 


Review 15 Nov 2019
Recommended by customer in KA1
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sorted leak on roof, replaced tiles and replaced lead valley.
 
Cost: £800

"Robert and James were very polite and I am very happy with the work. "
 
 
 
 
Team:
Robert
 
 
 


Review 15 Nov 2019
Recommended by customer in KA8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repointing skews remove weeds on gable. Replace damaged slates check area around velux window.
 
Cost: £300

"Excellent work. Arrived as promised and completed jobs quickly. Tided up afterwards.
5*"
 
 
 
 
Team:
Robert
 
 
 


Review 16 Sep 2019
Recommended by customer in KA6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace gutter at rear of property and clean gutter at front.
 
Cost: £300

"Arrived when they said they would. Work was carried out to a good standard. Very pleased. "
 
 
 
 
Team:
Robert
 
 
 


Review 15 Aug 2019
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Robert
 
 
 


Review 25 Jul 2019
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To strip off old verge remove old renders from apex. Trim tiles so day verge fits flush with fascia.
Supply and fit new day verge system to bath apex.
 
Cost: £1000

"The work was carried out efficiently and to our satisfaction. The workmen were very pleasant and carried out the work in the time specified. They tided up as they went along and work all the rubbish away. I would have no hesitation in recommending them to anyone. "
 
 
 
 
Team:
Robert
 
 
 


Review 25 Jul 2019
Recommended by customer in KA1
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renewed gutters.
 

"I was very delighted with the work I had done. "
 
 
 
 
Team:
Robert
 
 
 


Review 25 Jul 2019
Recommended by customer in KA1
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Renewal of fasica board at rear of home.
 
Cost: £550

"Good price, first class with polite service. "
 
 
 
 
Team:
Robert 7
 
 
 


Review 25 Jul 2019
Recommended by customer in KA9
 My Age: 70 + 
 I'm: Female 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clean gutters and repair shed roof with felt.
 

"Very clean worker. Left no mess.
I would highly recommend the firm. "
 
 
 
 
Team:
Robert Wilson
 
 
 


Review 30 May 2019
Recommended by customer in KA1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various repairs to roof.
 

"First class workmanship,
Robert explained every thing as the job progressed. Very nice person to deal with. "
 
 
 
 
Team:
Robert
 
 
 


Review 30 May 2019
Recommended by customer in KA2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Power washing of all paving stones, pathways and driveway at front and rear of house.
 
Cost: £170

"Friendly, prompt and competent service. "
 
 
 
 
Team:
Robert
 
 
 


Review 30 May 2019
Recommended by customer in KA16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New gutters down pipes paint back of house.
 

"Quite happy. no problems. "
 
 
 
 
Team:
Robert
 
 
 


Review 27 May 2019
Recommended by customer in KA6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Power washing paths, drive and patio areas.
 
Cost: £140

"I am very happy with R Wilson Roofing. I contacted Robert again to carry out the above work, as I was delighted with the new roof they put on my garage.
I would have no hesitation recommending this firm to friends etc.
Robert is a polite, genuine and trustworthy person. "
 
 
 
 
Team:
Robert
 
 
 


Review 17 May 2019
Recommended by customer
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof maintenance, fixing loose tiles. Replacing worn / broken tiles. Cleaned guttering, down pipes etc.
 

"Work was completed on time. Professionally carried out by obviously experienced person. "
 
 
 
 
Team:
Robert
 
 
 


Review 17 May 2019
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roofing repairs, new guttering outside paint work.
 

"Mr.Wilson completed work as promised, and on time cleared up outside when finished, all in all over and above what I required. "
 
 
 
 
Team:
Robert
 
 
 


Review 10 May 2019
Recommended by customer in KA1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House painting
 
Cost: £480

"Always on time. Very tidy, work completed on time, very reasonably priced always polite."
 
 
 
 
Team:
Robert
 
 
 


Review 29 Apr 2019
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace broken tile
Check roof
Re point ridge caps
Replace gutter on one side
 
Cost: £440

"Very pleased with everything about this firm."
 
 
 
 
Team:
Robert Wilson
 
 
 


Review 7 Mar 2019
Recommended by customer in KA11
 I'm: Male 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Robert
 
 
 


Review 31 Jan 2019
Recommended by customer in KA6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gutters cleaned.
 
 
 
Team:
Robert
 
 
 


Review 14 Jan 2019
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof Maintenance
 

"All parts photography before and after excellent idea as other traders can tell you anything is wrong on the roof."
 
 
 
 
Team:
Robebt
 
 
 

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