S Douglas Roofing Contractor

Where reputations count.

Park View House, 20 Spencer Place
Kirkcaldy
Fife
KY1 2AX

Roofers / Slaters

Email This Business

Tel 01592 592 085
Mobile 07702 122 825

Listed under: Cladding, Gutters / Guttering, Painter - Exterior, Roofers / Roofing, Roughcaster, Slaters

98% recommended Rating 9.4/100
58 reviews since 2013

Satisfaction Ratings

Overall Rating	9.4 /10
Based on 58 reviews since 2013

Quality	9.4/10
The quality of the work was as expected and agreed

Tidy	9.5/10
There was little disruption and the site was left clear and tidy

Service	9.5/10
The team was friendly, helpful, considerate and professional

Value	9.3/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" Have used them before and am satisfied with work. " more

" Excellent work in every way." more

" Total professional Could not have been more accommodating and helpful. First class service explained all work needed thoroughly. Did work when he said he would and would recommend this business to...." more

" Sanoy is a great guy to work with. He is always happy to come down and address problems and will always tell you if he thinks there is a better solution to the problem. Will always check the roof work...." more

About Us
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Legal Name: S Douglas Roofing Contractor.

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Review 1 Aug 2019 Recommended by customer in KY3 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing broken rosemary roof tiles

"Have used them before and am satisfied with work. "

REPORT THIS REVIEW

Review 29 Sep 2017 Recommended by customer in KY1 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Cleaned, prepared and re-fitted garden shed with heavy duty shed felt and secure perimeter and joints with 10 min and 38 min tank.

Cost: £140

"Excellent work in every way."

Team:
Sandy Douglas

REPORT THIS REVIEW

Review 22 Aug 2017 Recommended by customer in KY1 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Extensive repairs to roof, fitting new lead flashing, rendering, fitting/replacing tiles. Flat roof, fitted new tilting fillet, repairs to rendering of exterior wall of property (extensive). Down pipes and window sill to be painted.

Cost: £3000

"Total professional

Could not have been more accommodating and helpful. First class service explained all work needed thoroughly. Did work when he said he would and would recommend this business to anyone and would certainly use them again if required. "

REPORT THIS REVIEW

Review 7 Aug 2017 Recommended by customer in KY1 My Age: up to 29 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Work to repair guttering and slate work above weaver's break room carried out and completed to a very high standard.

Cost: £5133

"Sanoy is a great guy to work with. He is always happy to come down and address problems and will always tell you if he thinks there is a better solution to the problem. Will always check the roof work on the first day of rain and will address any further leaks."

Team:
Peter Greig

REPORT THIS REVIEW

Review 31 Jul 2017 Recommended by customer in KY1 business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Various roofing repairs and gutter clearing, when required and at fixed times.

REPORT THIS REVIEW

Review 31 Jul 2017 Recommended by customer in KY6 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Floor tiling new toilets installed new sinks installed joinery work.

Cost: £20000

"Very reliable company.Workmanship first class.
Very clean and tidy. Workmen."

REPORT THIS REVIEW

Review 28 Jul 2017 Recommended by customer in KY2 business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Slate roof apex.

Cost: £698

REPORT THIS REVIEW

Review 22 Jul 2017 Recommended by customer in KY2 My Age: 70 + My level of experience of similar services: Average I have known this business: Under 1 year business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace 2 down pipes..

Team:
Sandy Douglas

REPORT THIS REVIEW

Review 20 Jul 2017 Recommended by customer in DD6 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Renewal of the fascia, soffits and guttering.

Cost: £200

"Job was done with a minimum of fuss and team were very professional all through the project."

Team:
Jason James David

REPORT THIS REVIEW

Review 20 Jul 2017 Recommended by customer in KY7 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I haven't used this business before business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Repair to front and back verge on left side of house, tiles stripped from gutter and laid aside to re-use,

Old mortar and asbestos boards stripped and areas cleaned and prepared.

Tiles re-fitted.

All above was detailed in letter.

Cost: £960

"I am trusting that above was all carried out, but it certainly looks excellent from outside house.
Mr.Douglas is prompt with what he says he will do work carried out in same way. Very pleasant personality. "

REPORT THIS REVIEW

Review 20 Jul 2017 Recommended by customer in KY1 My Age: 40 - 49 I'm: Female My level of experience of similar services: Experienced I have known this business: 1 - 5 years business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Repaired coping stone roof tile repair.

Cost: £840

"Fantastic company to use. I will be using S Douglas Roofing for all future roof repairs. I am working hard to inform all firstport managers that S Douglas gives a 1st class service.
"

Team:
Mandy

REPORT THIS REVIEW

Review 20 Jul 2017 Recommended by customer in KY3 business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replace wooden roof tile location battes and re-set tiles.

Cost: £1260

"Prompt attention after roof leaks reported."

REPORT THIS REVIEW

Review 1 Jun 2017 Recommended by customer in KY1 My Age: 50 - 59 I'm: Male My level of experience of similar services: Experienced I have known this business: 5 - 10 years business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Repair and make good damage.
Roughcast on a garage wall twenty feet plus.

Cost: £1300

"Very professional, clean and tidy. Adhering to all health and safety regulations. I would use again."

REPORT THIS REVIEW

Review 9 May 2017 Recommended by customer in KY1 My Age: 50 - 59 I'm: Male My level of experience of similar services: Above Average I haven't used this business before business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	7/10
The quality of the work was as expected and agreed

Tidy	6/10
There was little disruption and the site was left clear and tidy

Service	6/10
The team was friendly, helpful, considerate and professional

Value	7/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal and replacement of kitchen roof.

Cost: £4812

"Started and finished in agreed timescale even in rainy weather left a satisfactory job, nice finish. "

REPORT THIS REVIEW

Review 2 May 2017 Recommended by customer in KY2 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I haven't used this business before business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Put up scaffolding first. Strip off all tiles. Strips were stripped from all elevations of the roof and when the roof was cleaned and prepared.
Re strapped roof. Renew damaged flashing on 4 relax windows. New roof flashing retiles the roof. Fit rents. Cleaned up all debris from job.

Cost: £4440

"We asked MR Douglas to survey our roof after it had been wrongly installed by DR roofing. DR roofing had badly and incorrectly installed the roof . DR roofing damaged the velux flashing. MR Douglas was very helpful and gave us advice how to proceed.
We asked him to redo the roof and we are very pleased with the finished work. He did an excellent job and I would recommend him to friends and family. "

REPORT THIS REVIEW

Review 20 Apr 2017 Recommended by customer in KY14 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Renewal main roof, new P.V.C facia, soffit boards, guttering and down pipes - carried out work on my son room.

Cost: £9000

"I received a quote from Mr. Douglas 1 day after he visited my house. He explained everything he was going to do and I was pleased with his price.
His men done an excellent job and we were very satisfied with their work."

REPORT THIS REVIEW

Review 12 Apr 2017 Recommended by customer in KY1 My Age: 40 - 49 I'm: Male My level of experience of similar services: Above Average I have known this business: 5 - 10 years business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Exclusive repair work done to waterproof on flat roof and replace rotten sections.

Cost: £5610

REPORT THIS REVIEW

Review 6 Apr 2017 Recommended by customer in KY8 My Age: 60 - 69 I'm: Male My level of experience of similar services: Above Average I have known this business: Over 10 years business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	7/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	7/10
The team was friendly, helpful, considerate and professional

Value	7/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal of chimney stack and replace with tiles.

Cost: £840

REPORT THIS REVIEW

Review 6 Apr 2017 Recommended by customer in KY1 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fixing roof tiles and installing tiles on eaves.

Cost: £2004

REPORT THIS REVIEW

Review 4 Apr 2017 Recommended by customer in KY1 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I haven't used this business before business S Douglas Roofing Contractor https://www.referenceline.com/roofers_slaters-in-kirkcaldy-sdouglasroofingcontractor-48023

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The firm's charges are reasonable for the work involved

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Erect scaffolding remove old roofing materials, clean and prepare roof install new roof-tiled. install new facias, soffits and guttering. At front and back.

Cost: £5736

"Work was carried out swiftly and efficiently. Workman were pleasant and helpful. "

REPORT THIS REVIEW

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Customer Reviews
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