Royal Oak Tree Services

Tree Surgeons: 1 Cottage, Greens of Gardyne, Guthrie, FORFAR, Angus, DD8 2TT

Codes of Practice

The firm has agreed to a Code (see their Memberships page) which includes the following requirements:



Before starting work, did the firm explain:


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Charges

The charges including labour, materials, callout & VAT (as appropriate)?


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Timing

When the work was expected to start and finish?


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Payment

How to pay (e.g. cash, cheque, etc.)?




During the work, did the firm:


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Reliable

Keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?




On completion, did the firm give you:


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Invoice

An invoice showing the cost of materials, labour and VAT?


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Guarantee

A guarantee for a specified amount of time, or usage (where applicable)?