Royal Oak Tree Services

1 Cottage, Greens of Gardyne, Guthrie
Forfar
Angus
DD8 2TT

Tree Surgeons

Listed under:  Tree Care / Tree Surgeons
100% recommended   Rating 10/10
168 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 168 reviews since 2009
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The usual professional service from Colin and Steve. Our new neighbours were very pleased with their service and work attitude / ethics as they had to access their garden as part of the removal proces...."   more
 
" On time well presented. All safety gear worn very helpful. All cleared when job completed. First class company. Used twice before to trim tree's. High standard at all times. "   more
 
" Have used Royal Oak services many times and have nothing but praise for their quality of service and reliability. They always arrive on time and are helpful and friendly. They are so tidy that you'd n...."   more
 
" Excellent service. Polite workers On time, cleared everything up behind them. Very friendly. Brilliant job. Very happy with the job done Would thoroughly recommend them. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 91%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 81%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 8
arrived 13
certainly 6
class 9
clean 7
cleaned 7
cleared 9
Colin 26
courteous 10
definitely 6
delighted 7
difficult 4
discussed 4
efficient 20
exactly 4
Excellent 57
explained 5
extremely 10
fantastic 4
finished 7
friendly 34
friends 6
garden 15
good 8
great 7
happy 8
hard 8
helpful 14
highly 23
impressed 7
manner 7
Oak 26
pleasant 15
pleased 8
polite 20
professional 48
recommend 46
recommended 11
recommending 13
reliable 9
satisfied 7
service 29
services 16
Standard 13
Steve 8
team 19
tidy 37
tree 18
trees 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 2 Jun 2019
Recommended by customer in DD10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove eucalyptus tree to ground level and remove waste.
 
Cost: £360

"The usual professional service from Colin and Steve. Our new neighbours were very pleased with their service and work attitude / ethics as they had to access their garden as part of the removal process. "
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 30 May 2019
Recommended by customer in DD10
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long high hedge difficult to access to be trimmed.
 

"On time well presented. All safety gear worn very helpful. All cleared when job completed.
First class company.
Used twice before to trim tree's. High standard at all times. "
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 10 May 2019
Recommended by customer in DD10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of large 40 year old ash tree in a very awkward position.
 
Cost: £600

"Have used Royal Oak services many times and have nothing but praise for their quality of service and reliability. They always arrive on time and are helpful and friendly. They are so tidy that you'd never know that they'd been when they've finished.
Highly recommend them."
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 21 Feb 2019
Recommended by customer in PH2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of trees. Trimming of bushes, Hedge trimming.
 
Cost: £370

"Excellent service.
Polite workers
On time, cleared everything up behind them.
Very friendly.
Brilliant job.
Very happy with the job done
Would thoroughly recommend them.
"
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 12 Feb 2019
Recommended by customer in DD5
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cutting down tree and taking all wood away.
 

"Excellent. "
 
 
 
 
Team:
Colin Calium Stevie
 
 
 


Review 11 Feb 2019
Recommended by customer in DD10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Shape Privot hedge, holly and cypress trees. Remove all bushes at front of house.
 
Cost: £210

"We have used Royal Oak for a few years now. Work always completed to a very high standard and the guys are an absolute pleasure to deal with."
 
 
 
 
Team:
Colin Callum Stevie
 
 
 


Review 5 Feb 2019
Recommended by customer in AB30
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fir tree removal to ground level and cut into 12" log size.
 
Cost: £425

"Royal Oak came on the date agreed, completed the job professionally and safely, and left the site nice and tidy.
Colin and his team were polite and friendly, and a pleasure to deal with, and would definitely recommend them to others."
 
 
 
 
 
 


Review 4 Feb 2019
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree crown reduction.
 
Cost: £420

"We have Royal oak tree services several times. They are very professional, do a good and tidy job, and are feasible when necessary. "
 
 
 
 
Team:
Colin Stevie Callum
 
 
 


Review 22 Jan 2019
Recommended by customer in PH13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of 2 mature birch trees and holly from garden ground. Cut wood to requested lengths cleared debris made site tidy.
 

"Gave a quote they stuck to, a bit lower than 2 competitor. Carried out the tree surgery very proficiently, safely weaving all PSE friendly, polite did the work when they said they would.
Excellent job all level. I would recommend them as they were to use by my next door neighbor.
"
 
 
 
 
Team:
Colin Callum Steve
 
 
 


Review 21 Jan 2019
Recommended by customer in PH11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of large trees, crown reduction of 1 large wild cherry tree and extensive trimming of several Leyland trees.
 
Cost: £1170

"A superb team of professional, friendly and helpful tree surgeon who came on time and equipped with every piece of kit to do the job quickly and safely. Absolutely delighted with the finished result and would have no hesitation in recommending Royal Oak tree services. First class!"
 
 
 
 
Team:
Colin Callum Stevie
 
 
 


Review 3 Jan 2019
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree and bush trimming.
 
Cost: £410

"Excellent service. Polite and friendly staff, sculpture care and tidying, faultless. I am happy to recommend this company. "
 
 
 
 
Team:
Colin Bedwell
 
 
 


Review 2 Jan 2019
Recommended by customer in DD11
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cutting dangerous branch from tree killing ivy by cutting.
 
Cost: £440

"Friendly service with a smile. Very obliging re shredding deposition. Very tidy afterwards. "
 
 
 
 
Team:
Colin Callum
 
 
 


Review 4 Dec 2018
Recommended by customer in DD11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £220

"I'am using this company for many years and they never disappoint. "
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 29 Nov 2018
Recommended by customer in DD11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prune, Reduce and shape 8 trees.
 
Cost: £410

"We have used Royal Oak before. They are friendly, efficient, clean and tidy workers. We were delighted with their service and so were our neighbours!"
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 27 Nov 2018
Recommended by customer in DD8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cut back leylandii hedge.
 
Cost: £225

"Recommended by neighbour and did an excellent job at a reasonable price. Very professional. "
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 15 Nov 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To crown a willow tree and tidy a few dead branches in the garden. Trim over hanging branches in neighbour's garden. Check trees at the peace.
 

"Delighted with the work. Colin and Stevie are simply the best! Cannot recommend them highly enough."
 
 
 
 
Team:
Colin Stevie
 
 
 


Review 24 Sep 2018
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing approx 66 eylsndii trees over 2.5m tall and over 2m wide.
Remove Laburnum and Rowan trees.
Remove hedging.
 
Cost: £1375

"Well equipped for the task, first class job arrived at agreed, team very approachable. "
 
 
 
 
Team:
Stevie Colin Callum
 
 
 


Review 21 Sep 2018
Recommended by customer in DD11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
High beech hedge from med as were mature dress eg beich, poplar ash etc.
 
Cost: £420

"I have used Royal Oak for many years and cannot praise them enough. All work completed to a very high standard for a very reasonable cost. Long may there prosper."
 
 
 
 
 
 


Review 14 Sep 2018
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree Removal (Large)
Tree reduction (Large)
 
Cost: £620

"We would highly recommend Royal Oak one to their professionalism and also keeping us informed as to the process and progress of the work done. They were polite, friendly and reliable. "
 
 
 
 
Team:
Callum Colin
 
 
 


Review 11 Sep 2018
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trim front Cypress as much as possible shape and trim 2 Burburus. Trim back cypress hedge, cut 1 1/2 ft of top, 1 ft off each side.
 
Cost: £415

"Job completed as detailed on estimate. Colin and Callum removed all trimmings and tided up after themselves. Already booked to return in 2 years. Totally satisfied with job. "
 
 
 
 
Team:
Colin Callum
 
 
 

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