Johnson Tree Care

The Barn, Corner Farm, Copt Oak Road
Markfield
Leicestershire
LE67 9PJ

Tree Surgeons

Listed under:  Tree Care / Tree Surgeons
100% recommended   Rating 9.7/10
79 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 79 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" After a slight delay due to the bad weather, the team arrived at 8.30am and started to prepare the area, they were very considerate and asked me to move my car so it didn't get too dirty when they st...."   more
 
" Richard visited to assess the problem of the state of our two Rowan trees and clearly identified infection resulting in the terminal decline of the trees. I had to chase for a quotation but as soon a...."   more
 
" Johnson Tree Care removed a large conifer, leaving the site clean and tidy. They even cut up the truck for us to burn once seasoned. Would definitely use them again."   more
 
" I had two trees cut down. One was a birch that was taller than the house. The guys climbed up the tree, cutting the limbs as they went and then chopping the trunk in sections on the way down. No damag...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 93%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 88%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 4
agreed 6
arrived 5
Care 21
certainly 4
clean 10
cleared 6
cut 5
damage 6
definitely 6
efficient 10
efficiently 4
excellent 17
Friendly 16
garden 10
Good 16
great 14
guys 5
HAPPY 5
hard 5
helpful 8
highly 10
Johnson 14
leaving 5
neat 5
neighbours 4
people 4
pleasant 6
pleased 4
polite 9
professional 18
professionally 4
property 4
quote 6
really 4
recommend 22
recommending 6
reliable 6
removed 5
Richard 10
satisfied 4
second 4
service 11
standard 10
taken 5
team 23
Thank 7
tidy 25
Tree 29
trees 15
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 4 3 2 1

Budget:  


Review 4 Dec 2019
Recommended by customer in LE67
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Johnson Tree Care carried out work to reduce the height of the conifers at the top of our garden.
 
Cost: £450
 

"After a slight delay due to the bad weather, the team arrived at 8.30am and started to prepare the area, they were very considerate and asked me to move my car so it didn't get too dirty when they started shredding, before they started cutting back they asked if the height agreed was fine, we decided to go slightly higher than originally suggested, which was fine. They worked very hard and left our garden as they found it, clean and tidy, very pleasant people and a great job done. Thank You!"
 
 
Team:
Richard Johnson - sorry don't know the other guys names
 
 
 


Review 26 Nov 2019
Recommended by customer in LE6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of two deceased Rowan trees which was carried out quickly and efficiently. I will not hesitate to recommend Richard and his colleagues for tree care.
 
Cost: £216
 

"Richard visited to assess the problem of the state of our two Rowan trees and clearly identified infection resulting in the terminal decline of the trees. I had to chase for a quotation but as soon as I had this and had accepted, Richard was able to attend to the job very soon thereafter.
He was also helpful in surveying a problem of an Oak tree on adjacent Council-owned land and referring this to Council authorities."
 
 
Team:
Richard and Lisa Johnson
 
 
 


Review 23 Nov 2019
Recommended by customer in LE67
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Johnson Tree Care removed a large conifer, leaving the site clean and tidy. They even cut up the truck for us to burn once seasoned.
 
Cost: £288
 

"Johnson Tree Care removed a large conifer, leaving the site clean and tidy. They even cut up the truck for us to burn once seasoned. Would definitely use them again."
 
 
Team:
Richard, Lisa and others.
 
 
 


Review 23 Nov 2019
Recommended by customer in LE6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal of two trees from my garden.
 
Cost: £516
 

"I had two trees cut down. One was a birch that was taller than the house. The guys climbed up the tree, cutting the limbs as they went and then chopping the trunk in sections on the way down. No damage was done to the surrounding area and all the wood was taken away at the end of the day. The other tree was much smaller, but was removed with similar skill. Great work by very capable operatives. Nice people too."
 
 
 
 


Review 1 Nov 2019
Recommended by customer in LE4
 My Age: 60 - 69 
 I'm: Female 

 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rear garden: - removal of a large Maple tree - thin out and reduce crown of seven other trees All above are mature trees blocking a considerable amount of light from entering the garden. Waste removed and recycled.
 
Cost: £984
 

"From the outset professional, knowledgeable and gave good and trustworthy advice, and all at a fair price.

Richard and his team took down a tree and reduced several others in a way that maintained the health of the trees whilst returning light back into the garden. It was a lot of heavy and hard work and all done with a smile. Within three days the garden was transformed with no loss of privacy and no disruption to us.

Exceptional work and highly recommended.

"
 
 
Team:
Richard, Edward and Mike
 
 
 


Review 1 Nov 2019
Recommended by customer in LE7

 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
After consultation with Johnson Tree Care regarding our very old oak tree, it was recommended as needing a "crown raise" to remove branches which were obscuring a speed limit sign. As the tree has a TPO, the firm were most helpful in communicating with the council regarding the necessary work. Communication with us as customers was excellent too.

"We have used the services of Johnson Tree Care on numerous occasions and consider them a professional team who listen to what is required.
In this instance, communications were needed between Johnson Tree Care and the council regarding our oak tree which has a TPO on it, before any work could commence.
Communication has been excellent towards us and the work was carried out efficiently and professionally.
"
 
 
Team:
Richard, Ed and his team. Lisa for communications.
 
 
 


Review 25 Oct 2019
Recommended by customer in LE3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Trimming several feet off row of leylandii at top of garden, clearing all debris (for recycling) and leaving the garden tidy.
 
Cost: £288
 

"Three men did the work which took a little over half a day. They did an excellent job with minimum of fuss and were pleasant enough. Cleared up really well, only a few bits left that I had to remove to garden bin. I didn't consider this a problem."
 
 
Team:
Not known.
 
 
 


Review 21 Oct 2019
Recommended by customer in Le7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of five trees plus trimming two others.
 
Cost: £948
 

"Very easy to deal with at all times and work completed to a high standard. Would definitely recommend for similar work."
 
 
Team:
Richard Johnson
 
 
 


Review 14 Oct 2019
Recommended by customer in LE3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Johnson Tree Care trimmed some Conifers that over hang our property.

"They did and excellent job and are very tidy!!"
 
 
 
 


Review 4 Oct 2019
Recommended by customer in LE67

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Annual trim (top & sides) of Leylandii hedge running across bottom of garden.
 
Cost: £132
 

"The two team members in attendance (sadly, we don't have their names) were very well organised and polite. The work was carried out very efficiently. An extremely good finish and quality of cut were achieved with virtually no mess: the clippings and larger parts of branches trimmed were all taken away. We would certainly recommend this company."
 
 
 
 


Review 19 Sep 2019
Recommended by customer in LE67
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cupress hedge trimed
 
Cost: £140
 

"Thought they were very good, very tidy. Minor downside - they said they would arrive at 8 a.m., not arrived by 9.55 so I went out. Came back after lunch to find them hard at work."
 
 
 
 


Review 19 Sep 2019
Recommended by customer in LE67

 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pruning bushes, removing some
 
Cost: £312
 

"A friendly and approachable firm, a pleasure to do business with. We have used them over a number of years and have always found them reliable and the work carried out to a high standard. We have no hesitation in recommending them, and will certainly be using their services again."
 
 
Team:
Richard Johnson
 
 
 


Review 28 Aug 2019
Recommended by customer in NG10

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 trees chopped down with stump removal and 1 tree trimmed by 2m.

"Excellent service, left garden extremely tidy and clear,. Very friendly and helpful. Can’t fault the service"
 
 
 
 


Review 17 Jul 2019
Recommended by customer in LE6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree trimming and removal

"I asked Richard and his team to trim 4 trees in the garden. When I got back from work, you couldn’t tell where he had cut. The trees simply looked better and ‘thinner’. He had done exactly as I had asked, tidied everywhere up and the quality of work was excellent. He and his team had been friendly and efficient. I wouldn’t hesitate to recommend him."
 
 
Team:
Richard
 
 
 


Review 17 Jul 2019
Recommended by customer in LE7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 6/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
remove dead branches, shorten branches, crown lift and waste removal.

"Work carried out was very neat and aesthetically sympathetic to the trees.

On hind sight we would have liked a little more taken off a couple of the trees."
 
 
Team:
Richard and Ed
 
 
 


Review 11 Jun 2019
Recommended by customer in LE2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
shortening the length of a tree they cleared everything afterwards job well done
 
Cost: £240
 

"Very pleasant and explained everything when they came to price the work and when they came to do the work they were efficient and tidied up as they went along"
 
 
Team:
Richard and another person I didn't catch his name
 
 
 


Review 30 May 2019
Recommended by customer in LE6

 I'm: Male 

 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of two Conifers including stumps.
 
Cost: £216
 

"Fantastic work. Reliable, competitively priced and very professional. Would use again and highly recommend to others."
 
 
Team:
Richard Johnson
 
 
 


Review 16 May 2019
Recommended by customer in LE2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
WE HAD A LONG ROW OF OVERGROWN CONIFERS TO BE CUT BACK.
 
Cost: £600
 

"DURING THE PROCESS THE GUYS WERE TRUE PROFESSINALS IN EVERY THING THEY DID. WE ARE VERY PLEASED WITH THE OUTCOME. THEY WORK TO A VERY HIGH STANDARD AND VERY CLEAN. WOULD HIGHLY RECOMMEND THERE SERVICES TOP JOB.

WE HAD A GREAT DIALOGUE WITH THEM THROUGOUT WAS 100 PER CENT HAPPY WITH THE WORK GREAT JOB,WOULD RECOMMEND TO ANYONE"
 
 
 
 


Review 1 May 2019
Recommended by customer in LE9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large trees trimmed.
 
Cost: £680
 

"Great team! Helpful, friendly and leave site clean and tidy."
 
 
 
 


Review 2 Apr 2019
Recommended by customer in le79
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tree felling and pruning.
 
Cost: £1300
 

"Always polite and professional. They gave our neighbours info
on procedures and any likely interference that may occur. Any
material that fell on to neighbouring areas was cleared to their satisfaction. There was a delay in getting back to us after the
quote was agreed. On the whole a pleasing company to do business with."
 
 
 
 

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