Frameless Glass Curtains Ltd

Unit 17E Altbarn Industrial Estate, Revenge Road
Chatham
Kent
ME5 8UD

Windows & Conservatories

Listed under:  Double Glazing, Glass / Glazier / Glazing, Windows / Window Fitters
100% recommended   Rating Frameless Glass Curtains Ltd 9.3/10
3 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
9.3 /10 Overall Rating 9.3/10
Based on 3 reviews since 2019
 
 
 
Quality 9/10 Quality Rating 9.0
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 8.7/10 Value Rating 8.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Overall my experience of dealing with Frameless Glass Curtains was a very positive one especially as I was overseas for much of the period when my doors were being designed and manufactured. Althou...."   more
 
" In addition to the quality of the product - which is stunning, and head an shoulders above anything else on the market - the ongoing support and maintenance is impressive. I had a small issue with ...."   more
 
" we looked at several alternatives before deciding on the FGC product. FGC were great to deal with---always polite--always returned my calls--didn't have any problems with service and found their pro...."   more
 
 
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Customer Reviews
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Review 23 Jun 2020
Recommended by customer in IG10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
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Customer Review
 
The design, manufacture, and installation of double glazed units in a 3-Door combination to a rear extension of a residential property. The design, manufacture, and installation of a double glazed fixed window to replace a set of existing French doors at the same property
 
Cost: £15000
 

"Overall my experience of dealing with Frameless Glass Curtains was a very positive one especially as I was overseas for much of the period when my doors were being designed and manufactured.

Although this is a professional, well-run organisation the customer still has to be prepared to provide some input throughout the process. Apart from the basic selections of the number of units, frame colour, and door handle, the customer is expected to take responsibility for confirming the size of the opening into which the doors are going to be fitted. In this respect, a site survey by FGC would provide more reassurance.

FGC kept me informed at all stages of the project delivery. Replies to emails were usually received within 24 hours and those involved were very competent.

Payment was made in stages as per FGC's business terms and a FENSA certificate was issued shortly after completion.

The doors themselves are very good quality. A point worth mentioning is that the doors are also quite heavy. So while I opted for three units, four would have been easier to operate but at the expense of seeing another "join".

The fitting was done very professionally. The team arrived promptly and made a very good job of the installation. On completion they showed us how to operate the doors and also explained how to keep them well maintained.

The doors have now been installed for just over a year and they have proved to be completely watertight and virtually trouble free. Unfortunately I did have to call for after sales support recently as one of the doors had dropped slightly and would not open properly. Also the other two sections were stuck together having been closed for several months. The call-out request was handled promptly and an appointment was arranged to correct the issues within a week. It was the same team that did the original installation that visited to correct the faults, and once again they completed the work without any fuss in a very controlled and competent manner.

Compared to other companies that supply replacement doors and windows, FGC may seem to be on the expensive side. However they have done work for a number of prestigious clients, and they supply a quality product.

I would definitely recommend that anyone considering replacement doors and windows or who is extending a property considers FGC as a potential supplier for their project. There are definite advantages in their designs which are superior to conventional glazing solutions"
 
 
Team:
Amanda Richards, Adrian Cole, Steve Matthews, Sara Hill, Alfie
 
 
 


Review 1 Nov 2019
Recommended by customer in BR3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fix ratting door and slight scrapping of patio door on floor.

"In addition to the quality of the product - which is stunning, and head an shoulders above anything else on the market - the ongoing support and maintenance is impressive. I had a small issue with the doors recently and their maintenance team came back within 48 hours to resolve everything whilst giving the doors a complete service. Very happy and I would recommend."
 
 
Team:
Unknown
 
 
 


Review 30 Sep 2019
Recommended by customer in LE2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hello september 2019 I cannot speak highly enough about this company....i had a frameless glass curtain installed by them back in 2009 for my patio door /window and I have loved it. I have recently had need to call them to replace one of the panels as it was misting in between the glass. They dealt with it very quickly and efficiently installing a new panel for me---all without charge thank you so much FGC

"we looked at several alternatives before deciding on the FGC product.
FGC were great to deal with---always polite--always returned my calls--didn't have any problems with service and found their product of the highest specification.
The product they installed for me a frameless glass curtain was unique and has been great for the 10 years since installation.
when I had a recent problem it was attended to straight away without charge.
what a great company.
"
 
 
Team:
Gary --Raie
 
 
 

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