Mattei Compressors Ltd - Compressed Air Products & Services, SHIPSTON-ON-STOUR, Warwickshire

Reviewed 27 May 2019 Recommended by customer 53.15279, -2.32476 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

9.6/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		10/10
They help us to meet Environmental and Health and Safety standards

Value for money		8/10
The price represents value for money

We have confidence in our supplier because they …

Terms & conditions

Yes

GENERAL provide clear terms and conditions

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Hazardous waste

Yes

AFTERMARKET help us to comply with Hazardous Waste obligations

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

"Very competent engineer that provides advice and works to high standards. "

Reviewed 27 May 2019 Recommended by customer 52.40787, -1.56554 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

9.4/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		9/10
They help us to meet Environmental and Health and Safety standards

Value for money		8/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Terms & conditions

Yes

GENERAL provide clear terms and conditions

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Hazardous waste

Yes

AFTERMARKET help us to comply with Hazardous Waste obligations

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Matt optima 18 compressor routine annual service (5,000 hrs)

"Also gave good advise; re reducing water in the system, etc. "

Reviewed 27 May 2019 Recommended by customer 52.57062, -2.13269 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

9.6/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		10/10
They help us to meet Environmental and Health and Safety standards

Value for money		8/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Annual service of matter AC45L compressor

"Engineer advised that our users had been missing the oil level checks, We've now been able to add this to our machine check cycle. "

Reviewed 27 May 2019 Recommended by customer 52.49202, -2.0141 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

9.4/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		10/10
They help us to meet Environmental and Health and Safety standards

Value for money		7/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Terms & conditions

Yes

GENERAL provide clear terms and conditions

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Hazardous waste

Yes

AFTERMARKET help us to comply with Hazardous Waste obligations

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Zurich inspection.

"Always on time and an excellent attitude "

Reviewed 2 Nov 2018 Recommended by customer 53.024336, -2.176061 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

10/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		10/10
They help us to meet Environmental and Health and Safety standards

Value for money		10/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Terms & conditions

Yes

GENERAL provide clear terms and conditions

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Hazardous waste

Yes

AFTERMARKET help us to comply with Hazardous Waste obligations

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Reviewed 2 Nov 2018 Recommended by customer 52.64717, -2.12707 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

8.8/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		8/10
They are helpful and respond promptly

Advice & Expertise		8/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		8/10
They help us to meet Environmental and Health and Safety standards

Value for money		10/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Terms & conditions

Yes

GENERAL provide clear terms and conditions

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Hazardous waste

Yes

AFTERMARKET help us to comply with Hazardous Waste obligations

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Service Repair Compliance checks

"All carried out effectively and on time. "

Reviewed 2 Nov 2018 Recommended by customer 52.51204, -1.7141 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

10/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		10/10
They help us to meet Environmental and Health and Safety standards

Value for money		10/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Terms & conditions

Yes

GENERAL provide clear terms and conditions

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Hazardous waste

Yes

AFTERMARKET help us to comply with Hazardous Waste obligations

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Reviewed 3 Sep 2018 Recommended by customer 53.15076, -2.39212 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		10/10
They help us to meet Environmental and Health and Safety standards

Value for money		9/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Terms & conditions

Yes

GENERAL provide clear terms and conditions

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Hazardous waste

Yes

AFTERMARKET help us to comply with Hazardous Waste obligations

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Service.

"Reliable and good communication."

Reviewed 3 Sep 2018 Recommended by customer 52.49202, -2.0141 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

10/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		10/10
They help us to meet Environmental and Health and Safety standards

Value for money		10/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Service and Repair.

"Engineer always works to company rules and communicators all as required."

Reviewed 3 Sep 2018 Recommended by customer 52.22343, 0.25815 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

8/10

Show All


Effective Support		8/10
They maintain equipment well and fix problems quickly

Responsive Personnel		8/10
They are helpful and respond promptly

Advice & Expertise		8/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		8/10
They help us to meet Environmental and Health and Safety standards

Value for money		8/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Terms & conditions

Yes

GENERAL provide clear terms and conditions

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Hazardous waste

Yes

AFTERMARKET help us to comply with Hazardous Waste obligations

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Reviewed 5 Apr 2018 Recommended by customer 52.84824, -2.69387 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

9.4/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		10/10
They help us to meet Environmental and Health and Safety standards

Value for money		7/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Compressor service.

Reviewed 5 Apr 2018 Recommended by customer 52.52854, -1.9144 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

10/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		10/10
They help us to meet Environmental and Health and Safety standards

Value for money		10/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Keeping Promises

Yes

SALES keep their delivery promises

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

"Fantastic service as always, Stuart is a pleasure to deal with and always provides a professional and efficient service."

Reviewed 15 Feb 2018 Recommended by customer 51.53196, -0.26458 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

9/10

Show All


Effective Support		9/10
They maintain equipment well and fix problems quickly

Responsive Personnel		9/10
They are helpful and respond promptly

Advice & Expertise		9/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		9/10
They help us to meet Environmental and Health and Safety standards

Value for money		9/10
The price represents value for money

We have confidence in our supplier because they …

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Separator Service. Star/delta contractor replacement Separator Service

"Very happy. Prompt response to issue. (loss of at in 55 hw comp)."

Reviewed 6 Feb 2018 Recommended by customer 52.5834, -1.194065 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

9.6/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		10/10
They help us to meet Environmental and Health and Safety standards

Value for money		8/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Service and Maintenance.

"Always happy to see you guys on site."

Reviewed 6 Feb 2018 Recommended by customer 52.81536, -2.09713 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

8.6/10

Show All


Effective Support		9/10
They maintain equipment well and fix problems quickly

Responsive Personnel		9/10
They are helpful and respond promptly

Advice & Expertise		9/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		9/10
They help us to meet Environmental and Health and Safety standards

Value for money		7/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Service Work.

Reviewed 22 Jan 2018 Recommended by customer 53.15076, -2.39212 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

9.8/10

Show All


Effective Support		9/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		10/10
They help us to meet Environmental and Health and Safety standards

Value for money		10/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Terms & conditions

Yes

GENERAL provide clear terms and conditions

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Hazardous waste

Yes

AFTERMARKET help us to comply with Hazardous Waste obligations

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Repair and service work of site air compressors.

Reviewed 19 Jan 2018 Recommended by customer 53.2103, -0.32395 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

8.2/10

Show All


Effective Support		8/10
They maintain equipment well and fix problems quickly

Responsive Personnel		9/10
They are helpful and respond promptly

Advice & Expertise		8/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		8/10
They help us to meet Environmental and Health and Safety standards

Value for money		8/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Terms & conditions

No

GENERAL provide clear terms and conditions

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Hazardous waste

No

AFTERMARKET help us to comply with Hazardous Waste obligations

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

General services

Reviewed 22 Dec 2017 Recommended by customer 51.19262, 0.53236 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

6/10

Show All


Effective Support		8/10
They maintain equipment well and fix problems quickly

Responsive Personnel		8/10
They are helpful and respond promptly

Advice & Expertise		4/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		4/10
They help us to meet Environmental and Health and Safety standards

Value for money		6/10
The price represents value for money

We have confidence in our supplier because they …

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

Routine service.

Reviewed 22 Dec 2017 Recommended by customer 53.4562, -2.11378 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

10/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		10/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		10/10
They help us to meet Environmental and Health and Safety standards

Value for money		10/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Terms & conditions

Yes

GENERAL provide clear terms and conditions

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Hazardous waste

Yes

AFTERMARKET help us to comply with Hazardous Waste obligations

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

New dryer for the CMM inspection dept.

"Quick and efficient fix. "

Reviewed 11 Dec 2017 Recommended by customer 53.77016, -1.57203 business Mattei Compressors Ltd https://www.referenceline.com/compressed_air_products_services-in-shipstononstour--16663

Satisfaction Ratings

Overall Rating

9.4/10

Show All


Effective Support		10/10
They maintain equipment well and fix problems quickly

Responsive Personnel		10/10
They are helpful and respond promptly

Advice & Expertise		8/10
They give expert advice on legal safety and maintenance issues

Meeting Standards		9/10
They help us to meet Environmental and Health and Safety standards

Value for money		10/10
The price represents value for money

We have confidence in our supplier because they …

BCAS membership

Yes

GENERAL are members of the British Compressed Air Society and comply with the code of conduct

Terms & conditions

Yes

GENERAL provide clear terms and conditions

Health & safety advice

Yes

GENERAL advise us on Health & Safety or legal considerations

Legally compliant equipment

Yes

SALES explain our joint responsibility to source legally compliant equipment

Whole life costs

Yes

SALES understand the importance of whole life cost in equipment selection

Sustainability

Yes

SALES advise on sustainability and energy consumption improvement

Keeping Promises

Yes

SALES keep their delivery promises

Genuine Parts

Yes

AFTERMARKET ensure optimum performance and reliability using genuine parts

Correct Maintenance

Yes

AFTERMARKET correctly maintain and service equipment to reduce operating costs

Hazardous waste

Yes

AFTERMARKET help us to comply with Hazardous Waste obligations

Future Requirements

Yes

AFTERMARKET keep us informed on the future service and maintenance regime

Customer Review

4 x Services including flushing old oil.

"An excellent job, I don't know how much you pay Malcolm Freeman, but he deserves more."

SUMMARY OF ALL REVIEWS	(CLICK TO FILTER THE REVIEWS BELOW)

Reviews by Month

Reputations are not built overnight. Don't be impressed by a few old reviews which may not be representative. Referenceline recommends that you look for a track record of ratings and reviews in at least 9 of the last 12 months.

REVIEWS LISTED BELOW
Sort:	» 10 9 8 7 6 5 4 3 2 1