South Park Removal Service Ltd - Removers - Removals Companies, ILFORD, Essex

Reviewed 16 Apr 2021 Recommended by customer 51.6065, 0.1105 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I had a very stressful six months selling my house, first move for 63yrs. Because of a difficult sale and covid i ended up having to put my furniture in storage for six weeks. I did have sleepless nights over this. Had i known the excellent service i was to received i would have slept soundly. Everything ran smoothly and efficiently.

"South Park Removals were brilliant from the first contact to the last. Polite, efficient, careful very, very helpful even to the day of removal the last few bits i hadn't packed they took over and finished it for me.

Even when i asked could i take approx 25 pots of shrubs and plants, no problem. They could not store them for me so my neighbour kindley looked after them until the day of removal when collected and arrived in a very good state!!!

Everyone of the staff were excellent sorry i cannot named them they all deserve 10/10 and a GOLD STAR. Thank-you a million."

Reviewed 16 Apr 2021 Recommended by customer 51.5581, 0.4436 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £1980

Satisfaction Ratings

Overall Rating

9/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		5/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

No

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

No

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

No

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The removal team arrived at 08:30 as planned. By 10:30 the vehicle was loaded with our belongings. Great care was taken with our possessions and the team were very friendly and helpful. When we arrived at our new house the same care was taken to ensure goods were all in the right rooms. The team took less than 2 hours to offload and were away by 14:30. A totally stress-free experience.

"From exchange of contracts to completion was less than 2 weeks so by the time we had the various removal firms round to evaluate the move and to give a quote we had less than a week to make a decision. South Park Removals responded the quickest with a quote and the decision to engage their services was based on the lack of time to chase up the other companies. We accepted the fee of £1980 although this quote was by far the most expensive. We later received quotes around £750 to £1000. The main reason was that we had already boxed everything and moving into a new build there were no appliances or wardrobes. However, cost aside, we had a very professional and stress-free move."

Reviewed 15 Apr 2021 Recommended by customer 51.6404, 0.0492 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £3300

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

No

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

No

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

No

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

No

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

No

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Southpark Removals moved us from Essex to North Norfolk. They arrived on time at 7:30am and were very efficient,and had finished packing their lorry by 9:15am.

"Southpark Removals moved us from Essex to North Norfolk.

They arrived on time at 7:30am and were very efficient, and had finished packing their lorry by 9:15am.

They reached our new house a few minutes before us and had already starting to unload the large plant pots and put them in the back garden.

If we had forgotten to label which room a box was to be put in the removal men asked us."

Reviewed 9 Apr 2021 Recommended by customer 51.6088, 0.3088 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £750

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving a one bed flat to a two bed cottage

"South Park are just a wonderful company to deal with. I was very nervous about moving after living at my previous home for 16 years. The whole experience with South Park was fantastic and I highly recommend them. From start to finish, I was completely amazed and impressed. I chose South Park because they are an established company and made me feel calm when moving is stressful enough. Who knew removal vans were like a tardis? I was worried that I didn’t have enough space but Mo and Louis were so lovely and helpful on move day. I cannot thank them enough. Although I braved my own packing up of my possessions, everything was safely transported and put in my new home exactly where it needed to go. Mo and Louis are an absolute asset to South Park. If you are thinking of booking a removal company and want people who are calm, thoughtful and nothing is too much trouble for them, South Park are the company you need! 11 out of 10 from me. Moving is miserable but even I’m tempted to move again after using South Park. A massive heartfelt thank you for everything."

Reviewed 7 Apr 2021 Recommended by customer 51.6133, 0.0864 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £3400

Satisfaction Ratings

Overall Rating

9.6/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving all furniture from a 5 bedroom house into storage for 1 month and then on to our new 5 bedroom house.

"I have found South Park Removals very easy to deal with and very accommodating as we have had to move dates a few times and even though they are very busy right now, they did not make any fuss when there were a few changes quite late on (due to legal reasons with solicitors).

I would not have any issues using South Park again. The whole team are extremely polite and caring and they make the job so easy with no fuss at all.

"

Reviewed 6 Apr 2021 Recommended by customer 51.3477, -0.6326 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £1650

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I moved from Essex to Surrey

"An excellent friendly removal team who couldn't do enough for us on the day and took the stress out of the move. We had a long wait to get the keys but the team were patient and understanding.

They were always courteous and very professional and took great care of all our items. I would highly recommend."

Reviewed 5 Apr 2021 Recommended by customer 51.6166, 0.3322 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £1400

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House move within Brentwood

"Our team arrived promptly and on arrival asked us to show them around in order to gain a good impression of what was required. They then set about removing our belongings swiftly and efficiently, taking car not to damage anything. Once loaded, they asked us to check that everything due to go had been taken.
They then left and called us having arrived at our new property. Once we gained access, they installed our belongings, regularly checking that they were putting items into the correct rooms.
Other colleagues arrived during this stage to lend a hand and reduce the time taken on the job. They were also friendly and helpful.
Once finished, one of the team checked with me to see if anything should be moved into another room, even helping me to re-arrange the garage to fit everything in.
I can’t praise the professionalism enough and will definitely recommend South Park to friends and acquaintances in the future."

Reviewed 30 Mar 2021 Recommended by customer 51.5833, 0.0664 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £3900

Satisfaction Ratings

Overall Rating

9.4/10

Show All


Sales & Support		9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

No

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

No

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

No

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

No

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

No

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

No

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move made from four bedroomed house on three floors in London to a smaller three bedroomed house in the shires

"We had used South Park because their pricing was competitive and because they had moved us 22 years beforehand. Their attitude was good then and left us with good memories so we went for them again in 2021.

We were not disappointed; all their team was respectful of us and our property; they engaged well and went about their work with good cheer."

Reviewed 24 Mar 2021 Recommended by customer 51.6166, 0.3322 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £1400

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a 4-bedroom to a 3-bedroom house within a few miles of each other so easily done on the same day.

"The team arrived on time. They asked us to show them around to gain a good impression of what was required. They then set about the task quickly and efficiently. When they had all of our belongings on the truck, they let us know they were leaving and then liaised with us by phone on arrival at our new property.
The installation into the new property was carried out professionally, constantly referring to us to check that the belongings were being put in the correct rooms.
The team were friendly, professional and happy in their work. We will recommend them to other people and would go straight to them if we were to move again.
Thank you South Park, excellent work!!"

Reviewed 24 Mar 2021 Recommended by customer 51.5412, 0.2473 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £3720

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Our whole experience with South Park from start to finish was stress free

"The team were polite, friendly, very hard working & nothing was too much trouble they were like watching a well oiled machine
We have booked them again to move relatives
Thanks to everyone on our move date of the 4th March 2021"

Reviewed 23 Mar 2021 Recommended by customer 51.7500, 0.4657 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £1320

Satisfaction Ratings

Overall Rating

9/10

Show All


Sales & Support		9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		9/10
Our property was collected and delivered as agreed

Service		9/10
The staff were presentable punctual and polite

Value		9/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I moved home on the 19th March.

"The following guys: Mo, John, Charlie, Ellis, Nick, Gary, Fin, Louis provided an excellent service.

They arrived on time, loaded and unloaded vans in very professional way.

They were all very polite, helpful and very patient.

Really Cnt Thank them enough for the amazing service provided.
They helped my move to be stress free.
"

Reviewed 22 Mar 2021 Recommended by customer 51.5964, 0.6577 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a 3 bed house to a 4 bed house 15 miles apart. Provided us with plenty of boxes bags paper and tape so that we could pack up our many possessions. They arrived on the afternoon before the actual move date and loaded up 90% of our stuff leaving us plenty of time to clean the house as well as making move day less stressful. They were at the new house before us and we’re ready to start unloading as soon as they could. They unpacked everything very carefully.

"I have no hesitation in recommending South Park Removals. They were courteous and efficient the whole time they were with us. They kept us informed during the whole process from beginning to end. Provided us with plenty of boxes bags paper and tape so that we could pack up our many possessions. They arrived on the afternoon before the actual move date and loaded up 90% of our stuff leaving us plenty of time to clean the house as well as making move day less stressful. We had a smooth experience during a potential stressful time. Great work by the whole team."

Reviewed 16 Mar 2021 Recommended by customer 52.9322, 1.2123 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £1740

Satisfaction Ratings

Overall Rating

9.6/10

Show All


Sales & Support		9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

From Romford to Sheringham. Straight forward no unusual aspects

"Very efficient and impressive"

Reviewed 10 Mar 2021 Recommended by customer 51.8711, 0.8599 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Customer Review

We moved from Hornchurch to Colchester stress free.

"From start to finish the move was remarkable the team was polite very helpful and caring took pride handling all the boxes and furniture with great care. All our furniture was dismantled and when we arrived at our new home we had no worries as it was put back together. A very pleasant experience and a smashing team I would highly recommend South Park.
Thank you so very much
Rob & Sheila"

Reviewed 9 Mar 2021 Recommended by customer 51.5412, 0.2473 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved on 4th March & the employees of South Park were friendly, very helpful & extremely polite watching them load the contents of our 4 bed house was like watching a well oiled machine & when we got to our new house it was quickly & professionally unloaded they even dismantled a bed I had bought from the previous occupier moved it to another bedroom & reassembled it before assembling our bed without question Thank you South Park I would highly recommend your company

"I had quotes from 3 companies with South Park being the furthest from where we lived our original remover couldn’t accommodate our date & South Park were our second choice their quote was very similar in price to our original remover with no hidden add ons make sure you read the small print as our 3rd removal quote came in roughly £1000 cheaper but upon reading the small print there were additional costs!! nothing was ever too much trouble from dropping off more boxes or tape etc to double checking if I had mentioned something
They loaded 2/3rds the day before our move & stored that overnight & were with us bright & early on the day of our move & were all packed up & heading for their lunch by midday which gave us time to clean & hoover exchange happened about 2.00pm & both lorries were unloaded & they were on their way by 3.30
All of the staff we dealt with from beginning to end were professional, polite, friendly & helpful & because of this we are also booking them to move our in-laws in early May"

Reviewed 8 Mar 2021 Recommended by customer 50.7792, 0.2577 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £1800

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

we moved from London to Sussex Coast

"Very professional, lovely bunch of lads who just got on with job, took all stress out of move."

Reviewed 7 Mar 2021 Recommended by customer 51.7953, 1.1631 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £1800

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House removal and removal-location

"We found South Park Removals a very professional good priced company. Very pleasant to deal with. Friendly helpful staff who worked quickly but very efficiently taking care of our property and double checking with us if we were happy with their progress and with the way they were handling things. All the packing was provided with more available if we needed it. They made sure our more delicate items were packed and took great care when loading them. We were fully confident in the team for transporting our property to our new address which was hour and half away. They arrived at the time stated and worked quickly and efficiently to get the job done. At our destination they unloaded with exactly the same professional standard. The whole team worked extremely well together and we would not hesitate to recommend South Park to anyone and to use them again should we need to."

Reviewed 3 Mar 2021 Recommended by customer 51.6172, 0.2871 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		10/10
The firm took care in packing and handling our property

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bedroom house in Brentwood to a 4 bedroom house in Hutton.

"I used South Park removals to move our house contents from Brentwood to Hutton. I found them very good to deal with, courteous, friendly and very professional. Our move was quite complicated as we had so many boxes as well as furniture, the legacy of years of not chucking things out!
Its never going to be an easy thing to do but they made the move as simple as possible. Would definitely use their services again and recommend them to friends and family."

Reviewed 1 Mar 2021 Recommended by customer 51.6534, 0.0623 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848

Satisfaction Ratings

Overall Rating

10/10

Show All


Sales & Support		10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery		10/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		10/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Terraced house to a flat

"From start to finish everything was first class. The enquiry call was very helpful friendly.
On the day the guys were friendly helpful nothing was a problem even managed a joke or two. Money well spent worth every penny! Would highly recommend.
Thank you To the team."

Reviewed 1 Mar 2021 Recommended by customer 51.5202, -0.0671 business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford--14848	Cost: £1400

Satisfaction Ratings

Overall Rating

9.2/10

Show All


Sales & Support		9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling		9/10
The firm took care in packing and handling our property

Collection & delivery		9/10
Our property was collected and delivered as agreed

Service		10/10
The staff were presentable punctual and polite

Value		9/10
The firm\'s charges are reasonable for the work involved

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

London flat to flat move.

"Excellent service. Cannot recommend them highly enough."

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