South Park Removal Service Ltd

Where reputations count.

284 Green Lane
Ilford
Essex
IG1 1YD

Removers - Removals Companies

www.southparkremovals.co.uk

Email This Business

Tel 020 8478 1258

Listed under: Removers / Removal Companies

100% recommended Rating 9.8/100
808 reviews since 2008

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 808 reviews since 2008

Sales & Support	9.8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.7/10
The price represents value for money

Recent Reviews

" We had 2 3-man teams on different days, who all worked extremely efficiently and professionally, coping well with problem items. They were all friendly and helpful throughout." more

" From my first phone call to enquire about availability & cost to waving goodbye to the team after the move, I felt in very safe hands. I used South Park in 1998, when I moved within London, but this ...." more

" All excellent" more

" Removal men arrived . Very efficient asked what needed to be removed as had to 2 removals to do to different addresses . Within an hour everything was packed up with the first removal and the second o...." more

About Us
Information provided by the business
Legal Name: South Park Removal Service Ltd. Limited Company.

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Review 29 Sep 2023 Recommended by customer in IG3 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	5/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A standard house move which went very smoothly and to time.

Cost: £1980

"We had 2 3-man teams on different days, who all worked extremely efficiently and professionally, coping well with problem items. They were all friendly and helpful throughout."

Team:
Sorry, don't know.

REPORT THIS REVIEW

Review 29 Sep 2023 Recommended by customer in GU34 My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Brilliant company, made everything so much easier for me. Used them before & would again.

Cost: £7000

"From my first phone call to enquire about availability & cost to waving goodbye to the team after the move, I felt in very safe hands.
I used South Park in 1998, when I moved within London, but this was a move to Hampshire with a great deal more furniture etc!
From the word go, I felt that I was dealing with a small company, who took great pride in its work & showed excellent customer service , something that is sadly lacking in many of the big firms today. They showed great adaptability as I was unable to give them a definite moving day until about a week before I moved.
South Park is indeed a family business & the team were obviously proud of the service they provide. I had dealings with about 6 different guys as the whole process took 3 days & they were all polite, friendly & very professional.
I would have no hesitation in using South Park again, & will continue to recommend them to anyone enquiring about removal companies.
One thing I did learn about moving & having a packing package is that nothing is safe unless glued down!!! I�m still trying to find some parking permits that I was leaving for my buyers, medication, & a bag with New Home cards!!!! No doubt they�ll be in the last box I open
"

Team:
Nick, Ellis, Mark & others - I�m sorry I can�t remember their names!

REPORT THIS REVIEW

Review 22 Sep 2023 Recommended by customer in E11 I'm: Male business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Customer Review

The piano move was carried in a professional manner and care was taken by the whole team from South Park Removals.

"All excellent"

REPORT THIS REVIEW

Review 17 Sep 2023 Recommended by customer in Cm2 My Age: 40 - 49 I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Two customers moving from one home to 2 separate properties so 1 van for each person.

"Removal men arrived . Very efficient asked what needed to be removed as had to 2 removals to do to different addresses . Within an hour everything was packed up with the first removal and the second one on its way to being done. Bed dismantled and all in the van ready to go. Very polite and friendly service . Was waiting at new property as soon as I arrived and was just as efficient and quick the other end whilst still handling my belonging carefully ."

REPORT THIS REVIEW

Review 15 Sep 2023 Recommended by customer in CM5 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move was very last minute and extremely stressful but the guys were amazing and worked swiftly with great care and attention

Cost: £1200

"They were extremely polite and very helpful. I cannot praise them enough. They were extremely professional. King caring. Really worked hard. Nothing was too much trouble. Thankyou for making a stressful time easier"

Team:
Nick and sorry don t know the others all lovely

REPORT THIS REVIEW

Review 1 Sep 2023 Recommended by customer in CM14 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Very efficient, helpful service from all the team!

"All handled very efficiently and with great care and politeness. We were so grateful for their advice and support, especially on the day."

REPORT THIS REVIEW

Review 30 Aug 2023 Recommended by customer in IP30 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We have just moved from Essex to Suffolk with South Park removals

Cost: £1410

"5 Star quality service John and Charlie done a top job from start to finish I would highly recommend South Park removals for your move."

Team:
John & Charlie

REPORT THIS REVIEW

Review 30 Aug 2023 Recommended by customer in CM5 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving contents if a residential home for 5 adults - with significant garden and outbuildings. This was a local move, going to a new location 6 miles away.

"Can�t praise the removal team highly enough. Arrangements were made well in advance and due to availability the team additionally came early to pack garden and Worksop items. We self packed items and were provided with ample packaging material. The removal teams arrived as scheduled, were incredibly helpful and nothing was too much trouble. Genuinely, a fantastic service and I would not hesitate to recommend this firm. Special mention for Morgan Browne who led the team and Alfie."

Team:
Morgan Browne, Alfie

REPORT THIS REVIEW

Review 30 Aug 2023 Recommended by customer in IG3 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Booked South Park Removers for 2 removal dates. I am an older person dealing with all the stress of moving from a house of 50 years alone.

"They arrived on time, very professionally dressed and discussed how the removal would proceed. It only took 2 hours. I could not believe how they managed it. By the time that I arrived at my new home most of my belongings were put in the positions that I had marked. They turned what could have been a very stressful day into a happy one. Thank you South Park Removal Company

I have nothing but praise for South Park Removals, and will be using them again when I finalise the move."

REPORT THIS REVIEW

Review 29 Aug 2023 Recommended by customer in IP13 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

South Park helped us move from our four bed house into a two bed flat. A complicated move with items going into storage and plants going to friends.

"South Park went above and beyond to ensure our move went as smoothly as possible. They reassured us that although it was a big move it was possible and they would do everything to assist us. They competently packed our fragiles on the Saturday which seemed early but in hindsight sight was great because we learnt how to pack the rest of our belongings in an efficient manor. They arrived bright and early to take everything into storage on the Wednesday and also continued to help us pack. Returning again on Thursday to take the remainder to our new home dropping our many pots plants at friends on the way.

We were really daunted by the task of moving but can honestly say South Park made it seem easy. They were kind, polite, punctual and pleasant to be around. We felt very confident in their professionalism that we would be out of the house in plenty of time for the new owners which was most reassuring. I would definitely recommend South Park Removals."

Team:
Mark and T were absolutely amazing. Ably assisted by Alfie and others in the team which were all great.

REPORT THIS REVIEW

Review 13 Aug 2023 Recommended by customer in CM2 My Age: 30 - 39 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Residential house move from an east London flat to a house in Essex.

Cost: £1300

"We had a great moving experience with South Park Removals. Mo and Charlie were calm, experienced and helpful throughout, making a potentially stressful day much smoother than expected. Andrew provided clear advice and correspondence throughout our booking and answered all our questions whenever we rang up with a query.

We would happily recommend South Park Removals flying anyone undertaking a house move."

Team:
Mo and Charlie

REPORT THIS REVIEW

Review 5 Aug 2023 Recommended by customer in CO50 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We decided to go with South Park Removal Servi

"ces as they were a local company and they have a great reputation. I am so pleased we did they were nothing but excellent. When they arrived the guys were well presented and courteous and straight away commenced to start pack our stuff. It was all packed in to their own boxes and then into their secure crate on the lorry. When they had finished they took it all to their warehouse to be stored. the whole experience was very good."

Team:
Mark

REPORT THIS REVIEW

Review 5 Aug 2023 Recommended by customer in RM16 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: 1 - 5 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

It entailed moving from a five bedroom house , with the contents of outbuildings , garage, all the garden furniture and very heavy ornaments etc

"The move went very well indeed without any problems whatsoever. The staff were very friendly , efficient and helpful in every way for the whole 2 days that it took to move all the contents from one home to the other . They took great care with all the fragile items of furniture and ornaments etc. They also were aware at all times that great care had to be taken as to keep our pets safe in the allocated rooms as the move took place over 2 days . We can�t fault the service that South Park removals gave us and would recommend them to everybody"

Team:
Ellis, Charlie, John , Stewart Jayden

REPORT THIS REVIEW

Review 4 Aug 2023 Recommended by customer in CO13 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I''ve used South Park to move me out of a place in Brentwood and put put my belongings into storage for about 10 months. They then moved my things into my new home. After about eleven years I moved out and, again, put everything in storage (for about 20 months). I''ve just moved into my new place in Frinton-on-Sea and have pretty much unpacked everything. Nothing damaged and nothing lost.

"Great company with great blokes who do everything to help out. I was more than happy with what I paid for removals and storage

I've described my experience above. To recap, great service, good price, great people, nothing damaged or lost.

I have no hesitation recommending people to use South Park Removals. An absolute pleasure to do business with."

Team:
Not sure. Andrew?

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Review 4 Aug 2023 Recommended by customer in CO15 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We cannot fault the service we received. The men were so friendly & helpful. Nothing was too much trouble & they were so polite. I would recommend them to anyone. Thank you for making the move so smooth.

Cost: £1650

"I used to live in Ilford & knew of South Park Removals. I contacted head office & an appointment was made to assess the cost. The cost was sent by E-mail & when I accepted it an agreement + all the legal information was sent. I was advised of the time of arrival & the van arrived on time. The items were put on the van & some were taken to the storage unit & the rest taken to the flat.
The cost wasn�t cheap, but the service was excellent. We got what we paid for."

Team:
Sorry, don�t know their names.

REPORT THIS REVIEW

Review 4 Aug 2023 Recommended by customer in CM15 My Age: up to 29 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We had two beds, 3 wardrobes, several draws, sofa, glass and wooden antique furniture and many boxes.

Cost: £1440

"Our experience was 110% as they went above and beyond, any of our requests was met with a smile and positivity and made the day itself feel much more stress free, of corse any move has it�s stressful moments but that was with our personal struggles. Regarding South Park removal was helpful and took a massive load off our backs with the heavy lifting, dismantling and reassembling at the other end it was money worth spent. We even gave the individuals that came to help us move a tip because the service was so much more than expected."

Team:
Sorry we didn�t catch their names. But two males and a female

REPORT THIS REVIEW

Review 21 Jul 2023 Recommended by customer in CO57 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from Brentwood to Colchester area. 3 Bedroom semi, One large lorry and a transit van provided for the day. Excellent service.

"What a fabulous service SouthPark Removals pulled off. Literally couldn�t have made the process run any smoother, from good sturdy quality boxes with essential items to a the professional guys on the day. They really did take the stress out of the day absolutely amazing guys. All furniture that needed to be taken apart was put back together and goods placed where we required.
I would definitely recommend this company without any hesitation.
Thank you so much SouthPark."

REPORT THIS REVIEW

Review 18 Jul 2023 Recommended by customer in IG10 My Age: 50 - 59 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Removal service from one house to another within the same area.

"We have been using South Park Removal Service since 2001 and have moved home several times over the past 15 years and as always SPRS have provided us with exceptional service from start to finish. The removal team are always friendly and are fully accommodating. I would recommend South Park Removal Service very highly.
ZM"

REPORT THIS REVIEW

Review 18 Jul 2023 Recommended by customer in NR34 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

It was more a relocation than a move to Suffolk

Cost: £1930

"From the first meeting with Marc who looked around and advised us, to the team that loaded and unloaded us it was five star service. Mo and his team were helpful and friendly. Would highly recommend South Park Removals."

Team:
Mark, Mo and team

REPORT THIS REVIEW

Review 18 Jul 2023 Recommended by customer in IP32 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Initially moved into storage for 7 months, followed by relocation to Suffolk.

"From start to finish, my move was handled with care, politeness and expertly.
There was a 7 month gap between my move from my old home to my new one, so my belongings went into storage.
I was extremely happy with the service provided by South Park Removals and would highly recommend.
"

REPORT THIS REVIEW

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