South Park Removal Service Ltd

Where reputations count.

284 Green Lane
Ilford
Essex
IG1 1YD

Removers - Removals Companies

www.southparkremovals.co.uk

Email This Business

Tel 020 8478 1258

Listed under: Removers / Removal Companies

100% recommended Rating 9.8/100
752 reviews since 2008

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 752 reviews since 2008

Sales & Support	9.8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" From initial enquiry to the quotation visit to the move itself, the staff were always courteous, helpful and professional. On the day itself the team arrived promptly, worked efficiently and were pati...." more

" The gentlemen were polite and friendly and made everything effortless. Would highly recommend and use again." more

" Excellent service, lovely people. Hope all will be well when we unpack more boxes. Recommend highly" more

" It felt quite relaxed, the lorry & van arrived at our new home at 1pm and everything was unloaded by 4pm. It felt effortless to us, large items were taken care of and everything placed in the rooms w...." more

About Us
Information provided by the business
Legal Name: South Park Removal Service Ltd. Limited Company.

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Review 1 Dec 2022 Recommended by customer in LU7 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

From a one-bed flat in East London to a two-bed house in Bedfordshire.

Cost: £1350

"From initial enquiry to the quotation visit to the move itself, the staff were always courteous, helpful and professional. On the day itself the team arrived promptly, worked efficiently and were patient while we waited for the keys to our new home. We always felt we were in good hands. South Park Removals come highly recommended by us."

Team:
I'm afraid I didn't get their names.

REPORT THIS REVIEW

Review 1 Dec 2022 Recommended by customer in SS16 My Age: 30 - 39 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Fantastic service, no stress involved.

"The gentlemen were polite and friendly and made everything effortless. Would highly recommend and use again."

Team:
Unsure

REPORT THIS REVIEW

Review 30 Nov 2022 Recommended by customer in RG10 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House to house

Cost: £4500

"Excellent service, lovely people. Hope all will be well when we unpack more boxes. Recommend highly"

Team:
Ellis Nick unfortunately can't remember other names

REPORT THIS REVIEW

Review 22 Nov 2022 Recommended by customer in SO51 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved from the Chelmsford area to the New Forest in Hampshire. It was a 2-day move, the majority of the loading done on day 1, the remainder being loaded on day 2 (completion day.) We were ready to leave at 9.30 am on "completion day" and had a 140 mile (3 hour) journey to our new home.

Cost: £5040

"It felt quite relaxed, the lorry & van arrived at our new home at 1pm and everything was unloaded by 4pm. It felt effortless to us, large items were taken care of and everything placed in the rooms we requested.
South Park provided a totally professional service from start to finish.
They were reliable, efficient, friendly and listened to our questions and suggestions.
We would highly recommend them to anyone wanting a stress-free move."

Team:
Mark was in charge, plus 4 others

REPORT THIS REVIEW

Review 22 Nov 2022 Recommended by customer in Rh4 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

We had Nick, Keith and T move us.

Cost: £1950

"They were the ultimate professionals and worked like trojans the whole day. They were cheerful the whole time even though we completed late in the day. Would highly recommend. Thank you."

Team:
Nick, Keith and T.

REPORT THIS REVIEW

Review 22 Nov 2022 Recommended by customer in IG8 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Under 1 year business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Customer Review

Internal removal of furniture whilst carpets were laid

"A very satisfactory job well done. Very professional, friendly and flexible. Kept to the agreed timetable and even telephoned when they were stuck in traffic. They were recommended to me and I would recommend them unreservedly."

REPORT THIS REVIEW

Review 1 Nov 2022 Recommended by customer in CM94 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

From Brentwood to Heybridge with a second drop also in Heybridge which included mainly workshop equipment

"Fantastic service from start to finish
From Andrew in the office who was so helpful and professional to the team of packers (nothing broken or damaged) to the team who did the move Such a friendly professional group Recommend in a heartbeat."

Team:
N/A

REPORT THIS REVIEW

Review 31 Oct 2022 Recommended by customer in SS8 I'm: Male business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from Romford area to Canvey Island

Cost: £1560

"No problems whatsoever, the 3 men worked well together, they were polite , there was no damage to anything"

REPORT THIS REVIEW

Review 25 Oct 2022 Recommended by customer in CO16 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We were only given one week to complete after exchanging contracts . It was extremely difficult to find a removal company available but South Park found a solution to the situation and made the move possible.

Cost: £1850

"We were only given one week between exchange and completion and could not find a removal company that was free at such short notice.south park found a solution to the problem and made the move possible.the staff were professional polite and extremely helpful"

Team:
I don�t know their names but they were all efficient polite and helpful

REPORT THIS REVIEW

Review 17 Oct 2022 Recommended by customer in IP21 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved from Essex to Norfolk, we found Southpark and their staff very helpful and gave good advice on how to pack goods. They supplied all the boxes, bubble wrap, paper and tape free of charge. The majority of our furniture was loaded the day before with the rest on the morning of our move.

Cost: £2000

"I would highly recommend Southpark they were very professional, polite and helpful. Lynsey in the office was extremely understanding when our move had to be put back at the last minute through no fault of our own and was also very understanding about our personal circumstances.

They delivered the boxes for packing at the time and date they said, they men doing the removals were very helpful and made everything go smoothly.

The company originally moved both ourselves and family over 30 years ago which is why we went back to them.

I would like to say a very big Thank You to all the team."

Team:
Lynsey, Andrew. Mark and two others

REPORT THIS REVIEW

Review 7 Oct 2022 Recommended by customer in CM15 My Age: 30 - 39 I'm: Female My level of experience of similar services: Below Average I have known this business: 5 - 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved 1 mile down the road to a larger property.

"We had South Park Removals pack and move us and we couldn't have been more pleased. Mo, Louie and Alfie worked so hard! They were friendly, polite and helpful - it made moving house a lot less stressful than I thought it would be. We would highly recommend them."

Team:
Mo, Louie, Alfie

REPORT THIS REVIEW

Review 4 Oct 2022 Recommended by customer in CM8 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The team moved us out of a large storage unit into our new home but had to also take items to a new smaller storage unit on the same site too, so not straightforward.

Cost: £1080

"We had used South Park Removals nearly 20 years ago for a move from Essex to Norfolk and were extremely happy so contacted them again this time.

They were very honest giving us dates for availability and they listened to our needs as we needed to move from a storage unit into a new home but also taking some of the items from the large storage unit into a smaller one,so lots of continuous conversations needed to take place as to what was staying and going. They arrived on time , explained the procedure and worked well as a team of three.

When we arrived at the new house they continued to liaise with us as to where we wanted things to go and got the job done swiftly but with care and efficiency.

Would recommend them."

Team:
Ellis,Charlie and one other chap- the Spurs Fan were all very helpful

REPORT THIS REVIEW

Review 21 Sep 2022 Recommended by customer in Cm0 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from south ockendon to Saint Lawrence near southminster essex also storage for 8 months

"Excellent service"

REPORT THIS REVIEW

Review 21 Sep 2022 Recommended by customer in CM0 My Age: 70 + I'm: Female I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move was quick and efficient.

Cost: £1300

"I couldn't think of anything negative to say about them.From the booking of the removal through to the moving into my new property,I couldn't find fault.

The team of 4 were brilliant."

Team:
Sorry,I can't remember their names.

REPORT THIS REVIEW

Review 20 Sep 2022 Recommended by customer in RM3 My Age: 70 + I'm: Female My level of experience of similar services: Average I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving from a 4 bedroom house to a 4 bedroom house 30 miles away. Musical instruments and piano were to be moved

"We could not have been more satisfied with the service provided by south park removals. South Park provided a packing setvicr the day before we moved and it was invaluable. They took care when packing and labelling boxes so that it made it easy when we got to our new address to see what went where. On the morning of our move they arrived promptly to pack bed and last minute items. Unfortunately on the day completion was delayed until the very end of the day but the removal men showed no impatience and were very supportive. South Park Removals went above and beyond expectations of the service they provided."

Team:
Apologies...i cant remember names but the teams were all good

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Review 20 Sep 2022 Recommended by customer in E4 7 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: 1 - 5 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Removals and Storage.

"Excellent service. Very professional removal staff. Extremely polite and helpful.
We had our furniture and household goods in storage with them for 22 months. Everything was delivered with no losses or breakages. We couldn�t ask for more. Will definitely use again and are recommending them to friends and family."

Team:
The team comprised of Mark and two others.

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Review 7 Sep 2022 Recommended by customer in RM14 My Age: 40 - 49 I'm: Male My level of experience of similar services: Average I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved from a church house to another church house over three days, with a full packing service and some items from the destination brought back for the house we were leaving.

Cost: £5000

"Our team of movers from South Park were friendly and efficient, very happy to accommodate particular requests."

Team:
Mo, Nick, Charlie and John.

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Review 2 Sep 2022 Recommended by customer in CO16 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We located quite a distance away, and even took garden plants with us which was no problem at all.

"We started looking on line at reviews when we was going to move home, we had used this company many years previous and was very pleased with the service. The removal prices was very resonable compared to other companys. Nothing was too much trouble from start to finish, any quires that we had was dealt with very quickly and professionally. The team that moved us on the day were very friendly and polite worked very quickly and very respectful of our property, i would recommend South Park Removals to anyone moving we recieved a gold star service thankyou all so much."

Team:
There was four men all fantastic one was called Bob, but fantastic team

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Review 2 Sep 2022 Recommended by customer in en5 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Removal and packing service of house contents in two stages. Stage one involved the majority of packing and transported some furniture to a friend''s address. The next day completed last minute packing and transported them to new address. Empty packing boxes were collected a week later.

Cost: £2400

"From the first telephone enquiry for quote to the final stage of the move I was particularly impressed by the calm and understanding the way they dealt with my queries. They understood the anxieties generated by the uncertainties in the chain of exchanges between vendors and sellers. I am grateful for their patience.
"

Team:
Andrew, Nick, Mo, and Louis.

REPORT THIS REVIEW

Review 26 Aug 2022 Recommended by customer in Ig6 I'm: Male business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

2 bedroom flat move. Lots of items to pack in boxes.

"Very professional service. On time and guys were very cheerful at a stressful time. Efficient loading and unloading. I had used South Park in 2008 and both times have been great. My Mum is of a more mature age and they were really lovely with her."

Team:
Nick

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