South Park Removal Service Ltd

Where reputations count.

284 Green Lane
Ilford
Essex
IG1 1YD

Removers - Removals Companies

www.southparkremovals.co.uk

Email This Business

Tel 020 8478 1258

Listed under: Removers / Removal Companies

100% recommended Rating 9.8/100
728 reviews since 2008

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 728 reviews since 2008

Sales & Support	9.8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" South Park removals Service are a professional, reliable & very helpful company. The men who did the moves were punctual and nothing was too much trouble. My furniture arrived in perfect condition aft...." more

" We had a pre load done a few days before and the two men were amazing. Asked the right questions and then got moving, made it look so easy. Very friendly, welcoming, understanding and overall very goo...." more

" We have used South Park on a number of occasions over the years. In fact we've never used anyone else. South Park are very reliable and straight forward. There are cheaper alternatives but you can re...." more

" If you are going to move use South Park. They have moved us 3 times and are simply amazing from getting the quote to completing the move. Their customer service is excellent and the move team are alwa...." more

About Us
Information provided by the business
Legal Name: South Park Removal Service Ltd. Limited Company.

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Review 13 Aug 2022 Recommended by customer in PO19 My Age: 70 + I'm: Female My level of experience of similar services: Average I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move furniture into storage for 4 months then move to flat 80 miles away

Cost: £2800

"South Park removals Service are a professional, reliable & very helpful company. The men who did the moves were punctual and nothing was too much trouble. My furniture arrived in perfect condition after 4 months in storage. They are very competitively priced and I can thoroughly recommend them."

Team:
Don't know

REPORT THIS REVIEW

Review 12 Aug 2022 Recommended by customer in Co15 My Age: 30 - 39 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from a tow bedroom house too a three bedroom bungalow.

"We had a pre load done a few days before and the two men were amazing. Asked the right questions and then got moving, made it look so easy. Very friendly, welcoming, understanding and overall very good.

The day of our move we had three guys and again great team work, asked the right questions again, got right to work and again made it look easy. Very time efficient, grouped everything they could together when moving it all into the new house. Was very open with good clear suggestions for what would work best and kept us updated on all progress."

Team:
So sorry, terribly with names I can't remember

REPORT THIS REVIEW

Review 10 Aug 2022 Recommended by customer in CM8 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from home for 26 years into alternative accommodation/store and then move to new home.

Cost: £5000

"We have used South Park on a number of occasions over the years. In fact we've never used anyone else. South Park are very reliable and straight forward. There are cheaper alternatives but you can rely on South Park."

Team:
Andrew and colleagues

REPORT THIS REVIEW

Review 5 Aug 2022 Recommended by customer in LN6 My Age: 50 - 59 I'm: Male My level of experience of similar services: Experienced I have known this business: 1 - 5 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from South Bucks to Lincolnshire, full pack and move.

Cost: £5225

"If you are going to move use South Park. They have moved us 3 times and are simply amazing from getting the quote to completing the move. Their customer service is excellent and the move team are always polite, friendly and super helpful"

REPORT THIS REVIEW

Review 5 Aug 2022 Recommended by customer in SO41 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Full house removal with full packing service across several counties.

"Excellent service. The removal staff were punctual,helpful and efficient. Couldn�t have asked for more."

Team:
Don�t know names

REPORT THIS REVIEW

Review 5 Aug 2022 Recommended by customer in RM15 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House move

"We have used South Park for our three moves through the years and they are still a fantastic company as they were many years ago. Nothing was too much trouble, the lads are friendly, will do anything you ask of them and are quick to load and unload. We had to have our house contents in storage for a couple of months with them and as we decided to recycle a few items, South Park took care of it all so we didn't have to have to dispose of them ourselves. We cannot recommend them highly enough as a company. Thank you South Park for being so obliging, efficient and for making our move trouble-free."

Team:
Unfortunately we can't remember

REPORT THIS REVIEW

Review 25 Jul 2022 Recommended by customer in CM1 My Age: 50 - 59 I'm: Male My level of experience of similar services: Beginner I have known this business: 1 - 5 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

We moved offices from one side of Chelmsford to the other. Access to our old location was difficult due to a narrow entrance to our car park. That was no problem for South Park Removals!

Cost: £3300

"I was extremely impressed by the service offered by South Park Removals. We obtained 3 Quotes and theirs was the cheapest. They held the price for over 12 months which is impressive in the current financial climate. They used multiple small vans and teams to move our furniture due to limited access to our old office.

They were fast, thoughtful, polite and helpful, everything that you could ask for in a removal firm."

REPORT THIS REVIEW

Review 24 Jul 2022 Recommended by customer in CM15 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Customer Review

We used South Park for storage

"Very easy to deal with. All goods were kept safe and delivered back when asked. Very good service"

REPORT THIS REVIEW

Review 23 Jul 2022 Recommended by customer in RM6 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

This firm is highly highly recommended by me. They arrive promptly and were very kind to me.sadly there was a six hour delay when I got to Mt new property. They did not complain once. Once the property was eventually mine at 5 30 pm. The unloaded the van promptly and put everything on the rooms on the boxes. This crew is a credit to the company. Still smiling and joking having had a long day themselves on a very hot day. BRILLIANT COMPANY XX

"I would deal with company again in a heartbeat. Nothing was too much trouble. The staff were very friendly without being over familiar.
The founders of the company would be so proud of them carrying on the tradition and beliefs of the company.
The price was very good and I didn't even get quotes firm other companies HIGHLY RECOMMENDED Xx
You cannot improve on perfection Thank you to all those involved xxxxxx"

Team:
Mark and a father and daughter xx

REPORT THIS REVIEW

Review 22 Jul 2022 Recommended by customer in Rm12 My Age: 50 - 59 I'm: Female My level of experience of similar services: Below Average I have known this business: Under 1 year business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from Dagenham to Hornchurch house and garden contents.

"It�s the best money we have ever spent. The removers were so helpful and polite and timekeeping was impeccable, even though the move co-incided with the hottest day ever recorded in the UK. All the removers are a credit to your company, nothing was too much trouble. Would have no hesitation in recommending you in the future.
Thank you so much for everything.
Mr & Mrs Martin"

Team:
Gary, Finn, Eddie & Keith

REPORT THIS REVIEW

Review 19 Jul 2022 Recommended by customer in N1 4 My Age: 30 - 39 I'm: Male My level of experience of similar services: Below Average I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 1 bed flat to house with loads of pots in the garden.

"I had a great time with South Park. They were patient and supportive changing dates while I went thru a difficult contract exchange, and the team on the day were so hard working and friendly. Highly recommended!"

REPORT THIS REVIEW

Review 18 Jul 2022 Recommended by customer in Co15 My Age: 50 - 59 I'm: Male business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Hi the removal men and lady was absolutely fantastic, they made the move stress free.

Cost: £1660

"From the minute they arrived it was great. They was very patient they arrived at new home before us and when we arrived we then had to wait a while to collect key. Thanks to the team that moved us . Brilliant service.

They made it stress free from start to finish. Careful, nothing broken. Well done to the men and lady who helped with this stressful time."

REPORT THIS REVIEW

Review 14 Jul 2022 Recommended by customer in CM1 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We were lucky enough to have our new property available to move in ten days in advance of our move (highly recommended!).

Cost: £4410

"South Park were able to start packing on the Monday and transport all the contents over three days. We employed a "man with a van" to do the garden and garage stuff separately. South Park had no problems with this and the two teams happily negotiated access to the properties.
South Park were only too willing to help us rearrange the large furniture and did not "just dump" into the rooms.
They have a large team (sometimes as many as 6 persons).
We chose South Park originally because they seemed a big enough organization to cope with all our stuff. They couldn't get round to do a quote for a week, so they must be popular.
They were actually mentioned by their competitors as a reputable reliable company - this speaks volumes."

REPORT THIS REVIEW

Review 14 Jul 2022 Recommended by customer in RM41 I'm: Male business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from a three bedroom house to a residential mobile home park.

"A brilliant service. I would highly recommend this company."

Team:
Morgan and Mark

REPORT THIS REVIEW

Review 14 Jul 2022 Recommended by customer in WD7 My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Lovely people & very efficient & caring.

"This is why you were the obvious choice with this latest move. As stress free as possible at that sort of time"

Team:
Sorry- all lovely but can�t remember- but there was a father & son on the team

REPORT THIS REVIEW

Review 12 Jul 2022 Recommended by customer in Hd9 I'm: Female I have known this business: Over 10 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Packed up efficiently and house contents put in storage. Delivery to new address in Yorkshire went smoothly.

"Excellent service from start to finish. Friendly staff. Fabulous service, worth using a reputable company; it may cost a little more but so worth it for experience and care delivered.
"

Team:
All of them.

REPORT THIS REVIEW

Review 12 Jul 2022 Recommended by customer in SG18 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from Essex into storage for 3 weeks and then move to Bedfordshire.

"My dates and requirements changed along the way but this wasn't a problem and was always handled politely."

Team:
They were all great.

REPORT THIS REVIEW

Review 12 Jul 2022 Recommended by customer in RM5 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: Under 1 year business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Ordinary house move

"The whole process from enquiry to finish was first class. The Team arrived promptly on removal day and were all really lovely, polite and helpful. All material were delivered in good time so I was able to get on with my packing. I found the whole process of moving stress free. I highly recommend South Park Removal company. I would def use this company again."

Team:
Ellis and the 2 guys with him, can�t rennet their names

REPORT THIS REVIEW

Review 12 Jul 2022 Recommended by customer in CM7 I'm: Male business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We have moved twice this year by South Park. We moved to a rental and placed furniture in Storage. We then eventually moved into our new home.

Cost: £6000

"South Park have been fabulous. Extremely professional from the quote, all information required, boxes and packing materials to both moves.
The men have been very careful with all our possessions and ensured we had no damaged or broken items.
Items were put where we wanted and moved again if the position wasn�t quite right. They couldn�t do enough to ensure our experience was less stressful.
And all done with a smile.
Thank you.
Recommended and would definitely use again."

REPORT THIS REVIEW

Review 29 Jun 2022 Recommended by customer in IG10 My Age: 50 - 59 I'm: Male My level of experience of similar services: Below Average I have known this business: 1 - 5 years business South Park Removal Service Ltd https://www.referenceline.com/removers_removals_companies-in-ilford-southparkremovalserviceltd-14848

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We downsized from large 4 bedroom house. The move went very smoothly.

"Excellent service all round. Absolutely no issues whatsoever."

REPORT THIS REVIEW

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