South Park Removal Service Ltd

284 Green Lane
Ilford
Essex
IG1 1YD

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
448 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 448 reviews since 2008
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property
 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" found South Park very professional and helped to make to move go smoothly and stress free ."   more
 
" Perfect!!!!! Supplying all boxes bubble wrap tape and paper if I needed more let them know. Nothing bad to say"   more
 
" An excellent service and support during a stressful time when we did not know until 4 days before the start of the move if we were moving to our new house or into temporary accommodation and putting o...."   more
 
" Well organised, before during and after process. Arrived on time, were very efficient and careful with our belongings. Lots of helpful advice. Very friendly team, easy to work with and answered an...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 90%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 78%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 86%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 86%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 76%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

actual 18
Arrived 63
belongings 25
better 19
boxes 62
brilliant 22
care 46
careful 25
damage 18
definitely 28
delivered 31
easy 26
efficient 72
excellent 91
experience 33
extremely 45
finish 36
free 30
friendly 88
furniture 40
good 50
great 59
happy 41
hard 48
helpful 139
highly 74
packed 39
packing 59
Park 180
pleased 27
polite 113
professional 123
property 35
quote 34
Really 46
recommend 160
Recommended 45
recommending 27
removal 96
Removals 87
service 155
smoothly 27
South 183
storage 32
stress 43
stressful 35
team 93
thank 52
trouble 48
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 28 Nov 2019
Recommended by customer in SS9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Hornchurch to Leigh on sea.

"found South Park very professional and helped to make to move go smoothly and stress free ."
 
 
 
 

Review 22 Nov 2019
Recommended by customer in CO9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I have used South Park twice once on moving us to France on both occasions it was less stressful with the guys help experience and friendless perfect would use them again and would highly recommend them.

"Perfect!!!!!
Supplying all boxes bubble wrap tape and paper if I needed more let them know.
Nothing bad to say"
 
 
 
 

Review 19 Nov 2019
Recommended by customer in SY6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A full packing service and then move of 200 miles involving two vans and 4 staff over a period of 4 days.
 
Cost: £5220
 

"An excellent service and support during a stressful time when we did not know until 4 days before the start of the move if we were moving to our new house or into temporary accommodation and putting our furniture into storage. The removal team were professional, efficient, helpful, cheerful and friendly. On the one occasion when they were delayed by traffic, they phoned informing us that they would be 20 minutes late, which was much appreciated."
 
 
Team:
Andrew, Mark, Bob, Charlie, Stuart, Guy, Fin
 
 
 

Review 1 Nov 2019
Recommended by customer in NG24
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Essex to Newark on Trent. Moved from a 5 bedroom house to a 3 bedroom bungalow, completed in one day.

"Well organised, before during and after process. Arrived on time, were very efficient and careful with our belongings.
Lots of helpful advice. Very friendly team, easy to work with and answered any concerns we had.

"
 
 
 
 

Review 30 Oct 2019
Recommended by customer in CM22
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I have used the services of South Park removals for the second time and again the service and friendliness of the lads was perfect. All the items was loaded and packed perfectly and protected with coverings. On arrival a quick cup of tea was in order followed by the unloading, the contents was off loaded and place in the new property, I would like to thank everyone involved and would recommend South Park removals to anyone, thanks guys.
 
Cost: £900
 

"I have used South Park removals before in 2015, I have kept their details in case I have to move elsewhere in the near future, well that time had come 2019 and without any hesitation called upon them again. A representative has visited me and an avaluation of the contents was made and I had an estimate send to me, due to the fair price and professional service, I accepted and the date for the move was planning and executed with no problems, Unfortunately I can’t remember the individuals names that help with the move, but please send a special thanks to the 3 gentleman whom helped me move👍👍👍👍👍"
 
 
 
 

Review 29 Oct 2019
Recommended by customer in Rm13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move and items in storage

"Brillant experience using this company highly recommend them.Professional from beginning until the end. Thank you for making moving home that less stressful"
 
 
 
 

Review 29 Oct 2019
Recommended by customer in RM8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Your staff were excellent.

"Your staff were excellent and they were very helpful. They were polite and very helpful. I would recommend you to anyone who is thinking of moving. I dont know their names."
 
 
 
 

Review 29 Oct 2019
Recommended by customer in CM1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from my property and had my belongings stored with South Park Removals. Then 3 months later I had them delivered to my new home. I cannot thank the guys enough. Every thing was so professional and could not have been done any better. My belongings in storage was delivered just as they were packed. I did not find my actual move stressful. Thank you so much.

"The guys came early and packed everything professionally. All my belongings were placed on the lorry perfectly to enable storage for 4 months. The guys were very helpful and very friendly.

When delivered to my new property the guys unpacked everything, rebuilt wardrobes and placed everything into the correct rooms.

They took all the rubbish.

I was so impressed.

Thank you so much."
 
 
 
 

Review 28 Oct 2019
Recommended by customer in CO15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My move went very well. The workmen worked very quickly.

"From the initial consultation which was very thorough and everything explained to me to the actual move was brilliant.
The workmen were very polite and handled my belongings with care.
The removal day was great. Even although it's quite a stressful time the workmen worked quickly and managed to finish before midday.
Once we were at the new property the workmen worked quicker than packing up.
It was a very smooth move. Thank you to South Park."
 
 
 
 

Review 28 Oct 2019
Recommended by customer in HP4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mark, Andrew and all the SouthPark Team, we are forever grateful for your impeccable service. You packed up our old home and stored everything for six months then delivered it all to our forever home! No breakages or problems throughout. You eliminated the stress by foreseeing anything that needed doing immediately, from checking what needed delivering on the first load to rebuilding the wardrobes and putting all the beds back together. I have used your company eight times now and would happily use you a ninth but I’m done moving now!! Thank you again, Bella and boys Xxxx

"I’m very lucky I didn’t have to go to any other company to help me move as I’ve used South Park Removals previously many times. I knew I’d be very well taken care of. This is the first time I’ve used the company to pack up a home for me and I have to say I wasn’t disappointed. They took time and care to wrap every item. All the boxes were clearly labelled which was great at the other end! Everything we owned was held in storage by South Park Removals for six months whilst we rented! Andrew in the office kept in touch with the progress of our new build and possible move date. Our contents of our home were delivered over three days which was so much easier as it gave us a chance to take our time unpacking. In all the team are punctual, efficient, professional and thoughtful in their work! I would highly recommend you use South Park Removals!"
 
 
Team:
Mark, Andrew, Ellis, Josh, Charlie, Bob, Gary......
 
 
 

Review 28 Oct 2019
Recommended by customer in IG1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had a multi Gym that needed to be dismantled and then reassembled, it took them just 2 hours with no instruction they dismantled it and then resembled it in new premises in double quick time without instruction manuals highly impressed
 
Cost: £2000
 

"Brilliant service highly recommended very professional, quick and efficient did everything we asked and more were on time and very courteous"
 
 
 
 

Review 16 Oct 2019
Recommended by customer in RM6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsized from a 3 Bed House to a 2 Bed house, we had a fair bit of furniture some of which was awkward and heavy and needed to be dismantled and put back together which South Park Removal Company did without a fuss at all.

"From start to finish South Park Removal services were exceptional to say the least. They were dead on time and their professionalism did not falter throughout our move. Prior to our move we were given boxes,tape, bubble wrap, paper to wrap fragile items ect: On the day of the move they dismantled furniture that needed to be dismantled and was put back together in our new property without any problems at all. Our Son recommended this removal company to us and we certainly would recommend it to anyone considering hiring a removal Company, it was worth every single penny! Highly recommend South Park Removal without a doubt. Many Many Thanks for such a great job and South Park Removal Service Ltd you should be very proud of your work force they were ALL excellent!!!
"
 
 
Team:
Everyone @ South Park Services Ltd.
 
 
 

Review 15 Oct 2019
Recommended by customer in Cm0
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was our first ever move having lived at the house for 46 years. We were wary and nervous about the whole moving process.
 
Cost: £1500
 

"Mark visited to give a quotation and put us at ease and went through the procedure of the move and options. We felt much happier and relaxed after this visit.

The move itself took place over 2 days. Day 1 was to load as much as possible into the truck and confirm the destination, timing and other details. Day 2 was to load the remaining possessions into the second truck and double check everything to go was loaded. We then travelled to the new property and the belongings were put into the correct

The whole operation went with military precision, everybody involved was polite, nothing being too much trouble and probably more important, reassuring and good humoured.
The I would not hesitate to completely recommend South Park Removals and will use them again without hesitation.
"
 
 
Team:
As I can't remember the names of all the 6 guys involved, it would be unfair to name any as they were all great.
 
 
 

Review 14 Oct 2019
Recommended by customer in CM4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal Packing service full Dismantle Put all furniture back together
 
Cost: £2000
 

"South Park moved all our belongings and we used the packing service they was incredible could not recommend them enough they made the whole moving process a nice experience, all there staff was lovely and had respect for all our belongings they also put all our fumitory back together agin which was so helpful and they was quick at the whole move ! Fantastic company!!!"
 
 
Team:
The owner and son and co
 
 
 

Review 7 Oct 2019
Recommended by customer in RM3

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
After being messed about with moving day south park was extremely helpful with all aspects getting boxes etc to us as quick as possible bringing them in their own time
 
Cost: £1500
 

"Very good"
 
 
Team:
Bob and Ellis and one other boy all great and worked non stop
 
 
 

Review 28 Sep 2019
Recommended by customer in NR13

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My possessions were firstly moved into storage then moved to new property after completion of the sale.
 
Cost: £1818
 

"The move of my possessions into storage and then onward to my new property was undertaken professionally and the two teams involved undertook the job very professionally and were polite and courteous at all times.
South Park Removals were the first company I contacted for a quote and I am more than happy with my choice and decision to use them."
 
 
 
 

Review 24 Sep 2019
Recommended by customer in PE7
 My Age: 60 - 69 
 I'm: Male 

 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Considerate staff. Well organised efficient

"A fault less removal service. Highly recommended. First class organisation"
 
 
 
 

Review 19 Sep 2019
Recommended by customer in CM14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was our second move with South Park. This involved moving our items from storage into a second floor flat. We also asked the company to dispose of some furniture items that we no longer needed. Our items had been stored in perfect condition.
 
Cost: £500
 

"We are entirely satisfied with the whole process of removal, storage and return with South Park Removals. The men were punctual efficient and careful with our items and moving through the premises. You can expect a first class service. Remember to keep a kettle and some milk handy during the removals.... the men like their tea."
 
 
Team:
Gary and Morgan
 
 
 

Review 17 Sep 2019
Recommended by customer in Cm9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stapleford Abbots to Heybridge Basin
 
Cost: £1000
 

"Excellent service from start to finish."
 
 
Team:
Sorry. No idea
 
 
 

Review 17 Sep 2019
Recommended by customer in RM12
 My Age: 40 - 49 
 I'm: Female 

 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Thanks to the 5 lovely guys from South Park Removals, our moving day was a total breeze!
They arrived exactly when they said they would, worked so quickly and efficiently, that we couldn’t keep up, but they helped pack up the remaining bits with us.
Once at the new house, they put everything exactly where we wanted it, carefully and again, very efficiently. They also helped unload stuff from our cars too.
I can’t recommend this company enough, for pricing, flexibility with the dates and the problems we faced (typical solicitor drama) and the attention to detail on the day.

Thank you so much for helping to make our moving day such a great experience!"
 
 
 
 
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