South Park Removal Service Ltd

284 Green Lane
Ilford
Essex
IG1 1YD

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
419 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 419 reviews since 2008
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" After being referred for a removal to rural France, at short notice South Park packed, stored and moved for me a great deal of furniture and more fragile items. They showed flexibility in timetabling...."   more
 
" Highly recommend, very impressive how hard they all worked like a little army working together, very considerate to us and our belongings. Wouldnít use anyone else."   more
 
" Would have no hesitation in recommending South Park Removal Service. Excellent service, removal guys very professional. All-in-all an exceptional professional service. Thank you South Park Removal ...."   more
 
" They took great care with our belongings, supplied packing boxes as required and even packing wardrobes. The men were swift, efficient and nothing was too much trouble. Highly recommended."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 89%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 77%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 86%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 85%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 75%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

actual 17
arrived 60
belongings 19
best 17
better 19
boxes 59
brilliant 20
care 43
careful 22
damage 18
definitely 26
delivered 29
efficient 65
Excellent 85
experience 30
extremely 43
finish 33
free 28
friendly 83
furniture 38
good 46
great 55
happy 37
hard 48
helpful 129
Highly 68
packed 36
packing 55
Park 164
pleased 26
polite 103
professional 114
property 30
quote 32
really 43
recommend 150
recommended 42
recommending 27
removal 88
Removals 79
Service 142
smoothly 26
South 167
storage 27
stress 42
stressful 29
team 90
Thank 45
trouble 46
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Aug 2019
Recommended by customer in W1W
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Buying auction items and for a large second home in rural France, at short notice I needed to store them and timetable delivery a few weeks later. Several auction yields were delivered to South Park who each time checked them against my lists and wrapped the carefully before successfully doing the delivery.
 
Cost: £5226
 

"After being referred for a removal to rural France, at short notice South Park packed, stored and moved for me a great deal of furniture and more fragile items. They showed flexibility in timetabling, careful attention to packing and moved the objects without any noticeable damage. I am very grateful and have no hesitation in recommending South Park."
 
 
Team:
Andrew Freeman
 
 
 


Review 11 Aug 2019
Recommended by customer in CM13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large house move with care taken of glass chandeliers and very heavy marble table.

"Highly recommend, very impressive how hard they all worked like a little army working together, very considerate to us and our belongings. Wouldnít use anyone else."
 
 
 
 


Review 9 Aug 2019
Recommended by customer in RM11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home removal.

"Would have no hesitation in recommending South Park Removal Service. Excellent service, removal guys very professional. All-in-all an exceptional professional service. Thank you South Park Removal Service."
 
 
Team:
Mark visited our home and quoted price. Gary & his team did the removal.
 
 
 


Review 9 Aug 2019
Recommended by customer in Rm1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This is the 3rd time we have used South Park removals. They have always accommodated our needs.

"They took great care with our belongings, supplied packing boxes as required and even packing wardrobes. The men were swift, efficient and nothing was too much trouble. Highly recommended."
 
 
 
 


Review 6 Aug 2019
Recommended by customer in RM14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
South Park Removals moved us from a 2 bed flat and part of a 3 bed house into a 4 bed home. Very efficient, very fast, very patient and very reasonable. I stressed out a lot on the morning of the move and Mark calmed me down and reassured me. It was a smooth process and very nice staff.
 
Cost: £1300
 

"I said it all above.. their reputation goes before them."
 
 
Team:
Mark and Bob were the 2 main guys
 
 
 


Review 29 Jul 2019
Recommended by customer in IP24
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Smooth

"We can only say that all the guys that moved us were first class couldnít wish for a better group of helpful guys, nothing was to much trouble for them to do for us.
They all made our moving day a very happy occasion, we had no stress and was sitting box free in our new lounge with a nice cuppa by early evening.
The service was so good we would recommend this company to everyone, which I already have to friends who have just put their house on the market.

WELL DONE GUYS ITS GREAT TO GET FIRST CLASS CUSTOMER SERVICE

Thank you so much for making our moving day a day of happiness and not sadness"
 
 
Team:
So sorry canít remember the guys names only wish I was good with names ☺️
 
 
 


Review 26 Jul 2019
Recommended by customer in Rm77

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove to storeage and return to house.
 
Cost: £1200
 

"Top job."
 
 
 
 


Review 26 Jul 2019
Recommended by customer in TR14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Essex to Cornwall.

"Very professional from start to finish. Helpful staff, reasonable priced. Would recommend and use again."
 
 
Team:
Gary (driver) Mark (remover) and all the other lads on my mover.
 
 
 


Review 26 Jul 2019
Recommended by customer in CM4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
good lads , helpful , all went well would highly recommend

"good lads , helpful , all went well would highly recommend"
 
 
 
 


Review 10 Jul 2019
Recommended by customer in RM11

 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
South Park removals were excellent. They arrived on the Monday to remove as many items as possible and returned on the Tuesday to finish removing our belongings before taking to the road for Dorset. After we had arrived at our new property South Park removal team were as efficient placing all of our belongings in our new home as they were the day before. Thank you South Park Removals.
 
Cost: £1500
 

"The whole experience was a good one and we were satisfied with the way the process of moving was managed by the South Park removal team."
 
 
Team:
Andrew, Ellis, Nick and Mark.
 
 
 


Review 4 Jul 2019
Recommended by customer in EX14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from east London to Devon
 
Cost: £2000
 

"Having been a removal porter in my youth for A H Tripp & Son I was well aware of the upsets and pitfalls that can occur, and did not need all the "terms and conditions" spelt out to me.
I did my own packing, but would recommend that anybody without experience for a significant property pays the extra to have it done for them.
Estimate was efficient, fair, and accurate. A previous local move with a local company under estimated the load leading to a small second load. Not possible going London to Devon!
The job was split between loading late afternoon and last bits early morning because of 5-6 hour journey, and any traffic delays creating problems accessing keys.
Team arrived 1430hrs in Devon and all my stuff was in my new house by 1800hrs.

South Park Removals met all my expectations, having had experience of removals as an employee a long time ago I would be more than happy to recommend South Park Removals."
 
 
 
 


Review 4 Jul 2019
Recommended by customer in PL24
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from our family home in Essex to a new home in Cornwall.

"We have been so impressed by the service we received from Southpark Removals. Although they were not the cheapest quote we had, we liked their professional approach throughout this potentially stressful process, and are so pleased that we chose to use them rather than either of the other companies who quoted for us. Everyone that we dealt with was courteous and polite, and worked tirelessly to ensure the process went as smoothly as it possibly could. The whole team could not have been more helpful and hard-working, and we really couldnít recommend them highly enough.
"
 
 
Team:
Mark, Nick, Finlay, Markís son (sorry I cannot remember his name) and there were 3-4 others who helped with the loading (Gary?). Also, Lyndsey (?) was very helpful on the phone!
 
 
 


Review 3 Jul 2019
Recommended by customer in CM14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Brentwood to Brighton

"Very professional people to deal with. The move went extremely well and I would have no hesitation in recommending them. The weather was wet but the team took great care inn ensuring that this did not affect the move and did not create any mess. The team were very friendly and professional"
 
 
Team:
Canít remember
 
 
 


Review 3 Jul 2019
Recommended by customer in CM16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was the second stage of a 2 stage move, as we moved into rented whilst we had 6 months of building work done on the new place. We had to change the dates several times, but this was fine with South Park. The date was finally sorted with the builders and relayed to Sourh Park. They then turned up as discussed and packed us up and did a partial move a day early, which was fine with us. Throughout, the guys from South Park were really excellent. I had a large fridge delivered on the moving day, for which I had to pay a delivery charge to the suppliers. When they got there, the fridge delivery guys said it was too heavy and would need 4 men. The South Park guys heard this and stepped in. 2 of them had it in place in no time at all. I would happily recommend Sourh Park to anyone. It was certainly worth every penny.
 
Cost: £1200
 

"As above, they well truly excellent to deal with.

They were extremely professional, understanding and accommodating.

I would always recommend them as the removers of choice.

It was certainly money well spent having them packing and moving us.


"
 
 
 
 


Review 10 Jun 2019
Recommended by customer in TA4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Barking in Essex to Somerset.
 
Cost: £1500
 

"The traffic was really bad on the M4 on our moving day. It took up 6 hours to do a journey which normally takes us 3 1/2 hours . It took our removal lorry 7 hours to get here. When they arrived they never complained. We gave them something to eat and drink and they started to unload our home. They worked until 11.00 pm and didnít stop until we were completely unloaded. They were truly brilliant. They were helpful, thoughtful and very tolerant . They did everything they could to make a very stressful day more bearable. We couldnít thank them enough.

As I have written above the removal men were very helpful throughout the whole day . We couldnít have asked for more. It must have been very tiring for them as after loading our home they then faced a 7 hour journey. Then unloaded us without any complaints."
 
 
Team:
I am really sorry I canít remember their names 🙁
 
 
 


Review 10 Jun 2019
Recommended by customer in CM15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Four bedroom house to a bungalow

"Excellent service. The only problem weíve encountered is identifying some of the boxes. We are getting there but itís taking time
I would recommend this company without fear of letting people down"
 
 
Team:
There were a lot maybe 7or 8 over two days
 
 
 


Review 10 Jun 2019
Recommended by customer in CM2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2nd floor flat with no lift

"The team was great on all counts great service provided gave clear details about the move and treated our stuff with the upmost respect also kept in contact whilst waiting for our moving in time"
 
 
 
 


Review 29 May 2019
Recommended by customer in CH3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a big move for me, over 200 miles. South Park Removals did a great job, from supplying the boxes to the move itself.

"They helped make it painless. Everyone involved helped from advice to the actual day."
 
 
Team:
The 2 guys who moved us on the day I cant remember their names.
 
 
 


Review 24 May 2019
Recommended by customer in SS15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
the move went without a problem, the movers were absolutely perfect.

"everyone arrived on time, packed most of the move the day before, arrived moving day on time, packed the rest, beat us to the new premises and started unpacking, so very efficient."
 
 
Team:
not sure of their names, but can't praise enough
 
 
 


Review 20 May 2019
Recommended by customer in CM14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move contents from a one bed flat into store. Access and moving items very challenging around the building but carried out with exceptional care.

"South Park Removals took the stress and worry out of our recent move by giving us exact quotes and confirming details of the move and proved to be efficient and professional on the day. Great team.......Bob, Gary and Mark ... they do love their cups of tea.!"
 
 
Team:
Bob, Gary and Mark
 
 
 

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