Satisfaction Ratings
 
Overall Rating
Overall Rating 9.7/10 9.7/10
   
Quality
Quality Rating 9.6 9.6/10
   
Tidy
Tidy Rating 9.7 9.7/10
   
Service
Service Rating 9.7 9.7/10
   
Value
Value Rating 9.6 9.6/10
   
 
   
Good Practice
 
Charges 100%
 
Timing 99%
 
Payment 97%
 
Reliable 100%
 
Invoice 99%
 
Guarantee 98%
   
 
Recent Reviews
 
"Very satisfied with lift and the work done - no complaints "   more
 
"Well pleased with the job done "   more
 
"Job well done. "   more
 
"Totally professional from initial visit to completed installation. I cannot recommend Norfolk stair lift highly enough. I was given a clean explanat ...."   more
   
 
   
Most Popular Comments
   
 
 
 
About Us   
 
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Legal Name: Life Solutions UK Ltd t/a Norfolk Stairlifts.
SUMMARY OF ALL REVIEWS (CLICK TO FILTER THE REVIEWS BELOW)
 
Reviews by Month
Reputations are not built overnight. Don't be impressed by a few old reviews which may not be representative. Referenceline recommends that you look for a track record of ratings and reviews in at least 9 of the last 12 months.
 
 
 
Reviews that match your Budget
 
See if this business has the experience to match your needs. This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind.
 
REVIEWS LISTED BELOW
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Reviewed 19 May 2020
Recommended by customer 52.8296, 1.3987
Cost: £675
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
Fitting stair lift
 

"Very satisfied with lift and the work done - no complaints"
 
 
 
 
 
 

Reviewed 11 May 2020
Recommended by customer 52.5686, 0.8768
Cost: £480
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
Put in Stairlift
 
 
 
 
 

Reviewed 11 May 2020
Recommended by customer 52.5733, 0.8254
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
Installation of Stairlift
 

"Well pleased with the job done"
 
 
 
 
 
 

Reviewed 5 May 2020
Recommended by customer 52.0904, 0.6296
Cost: £4150
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9.8/10 9.8/10
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   Customer Review
 
Otolift Modul - air reconditioned seat on new rail fitted to dogged leg stair.
 

"Job well done."
 
 
 
 
 
 

Reviewed 1 Apr 2020
Recommended by customer 52.0348, 1.2345
Cost: £475
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
Installation of stair lift and hive.
 

"Totally professional from initial visit to completed installation. I cannot recommend Norfolk stair lift highly enough. I was given a clean explanation of the available options and guided through a discussion to make the choice that was right for me the litter did a brilliant job. "
 
 
 
 
 
 

Reviewed 12 Mar 2020
Recommended by customer 52.5639, 1.7300
Cost: £2950
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
Removing a stairlift and re-installation.
 

"We are very pleased with the lift and find it useful Our staircase is rather narrow. The installers had to remove a large tiled picture to make it possible which they did without any fuss."
 
 
 
 
 
 

Reviewed 28 Feb 2020
Recommended by customer 52.5291, 1.0550
Cost: £1569
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
Handicare 1100 stairlift.
 

"What a pleasure to go up and down stairs without a struggle"
 
 
 
 
 
 

Reviewed 26 Feb 2020
Recommended by customer 52.6283, 0.8771
 
Satisfaction Ratings
 
Overall Rating Overall Rating 9/10 9/10
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   Customer Review
 
Fit Stair lift
 

"The stair lift has given me a new lease of life regarding getting up and down the stairs."
 
 
 
 
 
 

Reviewed 27 Dec 2019
Recommended by customer 52.4628, 0.6164
Cost: £2568
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
S/F stairlift.
 

"The stairlift is a fabulous piece of kit, easy to operate, and can be parked easily when not in use enabling cares to use stairs easily. The fitter was very pleasant and helpful and did a splendid job. Had it been necessary we would have been happy to leave him in the house. First impressions are important and he presented as efficient, tidy person. Before he left he spent time with us ensuring we were happy with using the equipment and explained usage of all components. "
 
 
 
 
 
 

Reviewed 29 Nov 2019
No Recommendation by customer 52.9328, 1.2036
Cost: £3000
 
Satisfaction Ratings
 
Overall Rating Overall Rating 8.8/10 8.8/10
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   Customer Review
 
Supplying a Stair chair and install it.
 

"For second hand chair- too expensive."
 
 
 
 
 
 

Reviewed 12 Nov 2019
Recommended by customer 52.0364, 1.1250
Cost: £625
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
Fit stairlift
 

"Excellent job done! I'm completely satisfied. "
 
 
 
 
 
 

Reviewed 8 Nov 2019
Recommended by customer 52.7292, 0.7849
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
 
 
 
 

Reviewed 5 Nov 2019
Recommended by customer 52.5761, 1.7179
 
Satisfaction Ratings
 
Overall Rating Overall Rating 8/10 8/10
Show All
 
 
   Customer Review
 
 
 
 
   Business Reply:

Thank you for your review.As you will see from many other reviews, we normally score much higher for the level of service we provide. I have spoken to you today but remain unclear as to why this score is low. Please contact myself Sam Scott, Managing Director on 01953 850004 to allow me the opportunity to investigate.
 

Reviewed 25 Oct 2019
Recommended by customer 52.7643, 0.7406
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
 
 
 
 

Reviewed 21 Oct 2019
Recommended by customer 52.6413, 1.2316
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
 
 
 
 

Reviewed 17 Oct 2019
Recommended by customer 52.2454, 0.3898
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 

"The workmen were really fantastic. I have a tight work scheduale so they had to let themselves in and also lock up when they were finished. They gave me all the training required and made sure I understood. Very professional. Extremely pleased with the result. "
 
 
 
 
 
 

Reviewed 11 Oct 2019
Recommended by customer 52.2225, 0.6691
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
The fixing of a new stairlift and rail platinum horizon 3.
 
 
 
 
 

Reviewed 11 Oct 2019
Recommended by customer 52.7723, 0.4242
 
Satisfaction Ratings
 
Overall Rating Overall Rating 7.8/10 7.8/10
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   Customer Review
 
n/a
 

"Support from local council. "
 
 
 
 
 
 

Reviewed 4 Sep 2019
Recommended by customer 52.2294, 0.7208
Cost: £1999
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
Chair lift.
 

"First class service all round. "
 
 
 
 
 
 

Reviewed 22 Aug 2019
Recommended by customer 52.4635, 1.7197
 
Satisfaction Ratings
 
Overall Rating Overall Rating 10/10 10/10
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   Customer Review
 
Chair lift.
 

"Very pleased with my chair lift it such a good thing for me now. Its so helpful I wished I'd had it sooner. Thank you to the boys that fitted nice. "
 
 
 
 
 
 

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