Norfolk Stairlifts

Unit 2 Ironside Way, Hingham
Norwich
Norfolk
NR9 4LF

Mobility Products

Listed under:  Stairlifts - Service & Maintenance, Stairlifts - Supply & Installation, Wheelchair Lifts - Supply & Installation
99% recommended   Rating Norfolk Stairlifts 9.7/100
665 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 665 reviews since 2010
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" Work completed satisfactorily. "   more
 
" From the first phone call to Norfolk Stairlifts I was confident that I had made the right choice of company. No pressure, genuine interest in my needs and disability. All the staff were patient, kind...."   more
 
" Very quick and easy service. Thank you."   more
 
" * Belt - Not easy to use if weak armed. Hard to pull and recoil very strong. * Stop/Start on stair a bit stiff. Other wise very good. "   more
 
 
About Us



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Customer Reviews
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Review 21 Nov 2022
Recommended by customer in CB7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To fit and install Stairlifts rental
 
Cost: £2380

"Work completed satisfactorily. "
 
 
 
 
 
 


Review 4 Nov 2022
Recommended by customer in NR5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Brooks Recon installed. Stairlift
Prior, assessment carried out in details explained in detail the work involved, showed videos of stairlift appropriate for me and stair case
 
Cost: £1419

"From the first phone call to Norfolk Stairlifts I was confident that I had made the right choice of company. No pressure, genuine interest in my needs and disability.
All the staff were patient, kind and amicable.
Very proffessionable from start to finish. I couldn't find any fault at all.
"
 
 
 
 
Team:
Richard Kieran Nick
 
 
 


Review 20 Oct 2022
Recommended by customer in NR11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To supply and install and conditioned stairlift
 
Cost: £1843
 
 
 
 


Review 27 Sep 2022
Recommended by customer in PE31
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very quick and easy service.
Thank you."
 
 
 
 
 
 


Review 21 Sep 2022
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 

"* Belt - Not easy to use if weak armed.
Hard to pull and recoil very strong.
* Stop/Start on stair a bit stiff.
Other wise very good.
"
 
 
 
 
 
 


Review 15 Sep 2022
Recommended by customer in NR26
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To install stairlift
 
Cost: £5490

"We were extremely pleased with all the work carried out from the time the surveyor (Mick) came into the house until the installation by Kieron and Richard everything ran smoothly. All the people were courteous and explained everything that was going to happen. Very very pleased with everything so much easier to get upstairs."
 
 
 
 
Team:
Mick Richard
 
 
 


Review 15 Sep 2022
Recommended by customer in IP27
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit stairlift.
 
Cost: £1750

"Engineer answered all my questions. Showed me how to use it in detail."
 
 
 
 
 
 


Review 13 Sep 2022
Recommended by customer in IP22
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
 
 
 
 


Review 12 Sep 2022
Recommended by customer in PE36
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit new stairlift
 
Cost: £1525

"We were given a comprehensive explanation on the product. The fitter was excellent and explained all safety features and the work was of the lift.
An excellent company"
 
 
 
 
 
 


Review 20 Aug 2022
Recommended by customer in NR34
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 


Review 20 Aug 2022
Recommended by customer in NR12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Stair lift fitted
 
Cost: £4545

"We are very pleased with our stair lift. It has made my husbands life much easier. He has great difficulty in walking, I'm pleased to say it's made my life easier and taken away the fear of him falling. He finds the seat very comfortable and the controls easy to work. The workmen very very good, and completed the job on time. Our cottage is very old, but they had no problems."
 
 
 
 
Team:
Barry
 
 
 


Review 13 Aug 2022
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very happy with the work done."
 
 
 
 
Team:
Barry
 
 
 


Review 29 Jul 2022
Recommended by customer in NR18
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £2787

"In respect of the installation of my stairlift, Norfolk Stairlifts were very efficient and courteous from beginning to end.
I would definitely recommend them to anyone considering having a stairlift"
 
 
 
 
 
 


Review 27 Jul 2022
Recommended by customer in NR9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Electrician - an extra power point was installed for the stairlift, I thought he was due to arrive at 8 - it was just past 8.30 work ok - Toilet seat broken but credit note issued after an exchange of emails.

Barry - installed the stairlift. Very helpful, friendly and professional.
 
Cost: £5695

"Thank you - the stairlift was installed successfully and has saved me worrying about whether I need to move to a bungalow (at least for the moment) due to some arthritis and recurring tendonitis problems.
I would recommend the company to other people."
 
 
 
 
Team:
Barry
 
 
 


Review 25 Jul 2022
Recommended by customer in NR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Norfolk Stairlifts were wonderful service"
 
 
 
 
Team:
Tom Watson
 
 
 


Review 25 Jul 2022
Recommended by customer in NR17
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very good work."
 
 
 
 
 
 


Review 15 Jul 2022
Recommended by customer in NR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New stair lift
 
Cost: £1775

"The work was carried out very professionally and I am very satisfied with the lift.
The engineer Barry was very friendly and made sure I knew the exact safety measures and explained the full use of the stairlift. I could not have bad better service."
 
 
 
 
 
 


Review 14 Jul 2022
Recommended by customer in NR4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of stairlift.
 

"Very satisfied customer"
 
 
 
 
Team:
Norfolk
 
 
 


Review 12 Jul 2022
Recommended by customer in PE30
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitted electric stairlift for husband with mobility issues.
 
Cost: £2285

"Brilliant work and great value."
 
 
 
 
Team:
Barry
 
 
 


Review 8 Jul 2022
Recommended by customer in NR19
 My Age: 70 + 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"We are very pleased with everything it will help us both a lot."
 
 
 
 
 
 

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