| Satisfaction Ratings |
| |
|
|
|
Quality
|
10/10
|
 |
|
The quality of the work was as expected and agreed
|
|
|
Tidy
|
10/10
|
|
|
There was little disruption and the site was left clear and tidy
|
|
|
Service
|
10/10
|
|
|
The team was friendly, helpful, considerate and professional
|
|
|
Value
|
10/10
|
|
|
The price represents value for money
|
|
|
|
Show All
|
|
| |
|
|
|
|
|
|
Charges
|
Yes
|
|
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
|
|
|
|
Timing
|
Yes
|
|
Before starting work, did the firm explain when the work was expected to start and finish?
|
|
|
|
Payment
|
Yes
|
|
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
|
|
|
|
Reliable
|
Yes
|
|
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
|
|
|
|
Invoice
|
Yes
|
|
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
|
|
|
|
Guarantee
|
Yes
|
|
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
|
|
|
|
|
|
|
|
Customer Review
|
| |
Ceiling given a mist coat and two coats of Dulux PBW matt emulsion.
The woodwork was ribbed down, undercoated and given two coats of white satinwood paint.
The walls were filled and sanded smooth before being lined and papered.
|
|
| |
| |
|
Team:
Andrew Sheasby
|
| |
| |
|
|
| |
|
