John Longdon

25 Thompson Street, Langley Mill
Nottingham
Nottinghamshire
NG16 4DD

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
100% recommended   Rating John Longdon 9.8/100
10 reviews since 2020
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 10 reviews since 2020
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" I would wholeheartedly recommend John's expert services to anyone. Very tidy and utterly professional. Great workmanship, and very reasonably priced; a pleasure to deal with throughout."   more
 
" John Longdon is a first class painter. I have used his services before and each time, I have found his work to be more than satisfactory, in fact excellent. He is a clean and tidy worker and regular...."   more
 
" It was a pleasure to have John in the house and we are very happy to have found him. He pulled in a painting job for us at short notice and works to a very high professional standard. He has done a b...."   more
 
" Very professional service from first contact with John Good value for money and excellent quality work"   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

contact 2
excellent 2
happy 2
John 7
look 2
pleasure 2
professional 4
progress 2
quote 2
received 2
recommend 3
regularly 2
services 2
standard 2
tidy 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Sep 2022
Recommended by customer in DE76
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
External painting

"I would wholeheartedly recommend John's expert services to anyone. Very tidy and utterly professional. Great workmanship, and very reasonably priced; a pleasure to deal with throughout."
 
 
Team:
John and his friend
 
 
 

Review 14 Mar 2022
Recommended by customer in DE22
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Paint bedroom walls and woodwork, but not door. Paint double doors in dining area and wardrobe in bedroom. Paint small section of hall wall, recently plastered.

"John Longdon is a first class painter. I have used his services before and each time, I have found his work to be more than satisfactory, in fact excellent. He is a clean and tidy worker and regularly cleans up, after himself.
I would certainly recommend him and his work."
 
 
Team:
Just John Longdon
 
 
 

Review 31 Aug 2021
Recommended by customer in DE7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Paint bedroom - walls, ceiling and woodwork. Undercoat and topcoat

"It was a pleasure to have John in the house and we are very happy to have found him. He pulled in a painting job for us at short notice and works to a very high professional standard. He has done a brilliant job and we are have booked him in again."
 
 
Team:
John Longdon
 
 
 

Review 26 Jul 2021
Recommended by customer in DE7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Exterior painting on home

"Very professional service from first contact with John
Good value for money and excellent quality work"
 
 
Team:
John and Niel
 
 
 

Review 8 Feb 2021
Recommended by customer in NG16
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
The work carried out included painting the ceilings, hall way , stairs and landing areas.

"The work carried out by John was of the highest standard exactly to how we wanted the decorating to be done and we look forward to having additional work carried out in our home in the future.
It was very reassuring when the work had been completed how it complemented the interior features of our home.
From the quote being received through to John completing the work it was very professionally done and welcoming.

Thank You."
 
 
Team:
John Longdon - Painter & Decorator
 
 
 

Review 22 Jan 2021
Recommended by customer in DE56
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Painting and decoration of lounge, hall, stairs and landing.

"Extremely pleased with all work carried out, John always arrived on time and completed all work on schedule and at the price quoted."
 
 
Team:
John Longdon
 
 
 

Review 17 Jul 2020
Recommended by customer in DE22
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Undercoated and top coated soffits and fascias on three bedroom bedroom detached bungalow. Also same procedure on garage door, two side gates and rear garage door.

"John has a very professional approach to business. He explains everything and confirms the details and the price by email, before commencing. The work is carried out in the same professional way and he keeps you informed of progress and any changes. We are delighted with the work done and the the enhanced look of our bungalow."
 
 
Team:
John Longdon
 
 
   Business Reply:
Thank you Mr & Mrs N for feedback, much appreciated.
Regards,
John Longdon.
 

Review 8 Jul 2020
Recommended by customer in DE75
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
 
 
 
 

Review 19 Jun 2020
Recommended by customer in DE7
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Hall, stairs, landing, lounge - including all woodwork, doors, radiators. Bedroom ceiling.

"John showed up promptly to give me a quote. I received a number of quotes and decided on John because he was so thorough in giving his quote, and a generally friendly guy.

John started work the week of lockdown & so did what he could in the 2 days he was here. Throughout lockdown, he kept in regular contact and reassured me I would be the first job when he returned.

John was happy to move my furniture (& work around the guinea pigs)! He checked I was happy with the colours, by using the Dulux Trade tester tubs on a section of each area, before purchasing the tubs of paint. I felt more than comfortable leaving John with a key and this allowed him to work despite my shifts.

John regularly checked I was happy with his progress. I was very impressed with his honesty when discovering that a previously wall papered wall did not need lining, & he subtracted this from the quote. As a last minute add on I asked if John could decorate my bedroom ceiling which he agreed to without hesitation.

Would recommend to others and would use again."
 
 
Team:
John Longdon
 
 
 

Review 1 Apr 2020
Recommended by customer in DE5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Redecorate three bedrooms.
 
 
 
 
 
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