J G Independent Ltd - Sales

211 Darwen Road, Bromley Cross
Bolton
Lancashire
BL7 9BS

Estate Agents

Listed under:  Estate Agents
98% recommended   Rating J G Independent Ltd - Sales 9.5/100
44 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 44 reviews since 2009
 
 
 
Professional 9.3/10 Professional Rating 9.3
The firm acted professionally at all times
 
Knowledgeable 9.6/10 Knowledgeable Rating 9.6
The firm showed a good knowledge of local market conditions
 
Friendly 9.6/10 Friendly Rating 9.6
The staff are friendly and give clear and helpful information
 
Helpful 9.5/10 Helpful Rating 9.5
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Very personalised service, prompt responses."   more
 
" Excellent service provided. I would certainly use again & recommend JGI."   more
 
" All staff were very helpful and professional and I would use them again if appropriate."   more
 
" They were very helpful in offering alternatives after a number of viewings. They were professional and courteous at all times. Any queries we had were dealt with promptly."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 96%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 73%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 97%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 96%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 96%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 69%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 62%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 94%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

100% 2
able 2
accompanied 2
advice 5
best 2
buy 2
courteous 2
efficient 3
estate 2
Excellent 14
extremely 2
family 2
friendly 10
friends 2
fully 2
good 11
helpful 13
Independent 4
informed 6
initial 3
initially 2
J 6
JG 5
Negotiations 2
offer 2
offering 2
pleasant 2
previous 2
professional 10
prompt 4
promptly 3
property 6
queries 2
recently 2
recommend 6
responses 2
sale 6
seller 2
service 23
touch 2
transaction 2
trouble 2
viewing 2
viewings 2
weeks 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 29 Jul 2013
Recommended by customer in BL7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached semi rural in a conservation area.
 

"Very personalised service, prompt responses."
 
 
 
 
 
   Business Reply:
This property was not actually being marketed. The buyers were the tenants.
 

Review 29 Jul 2013
Recommended by customer in BL1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached in Bolton. Beautiful views & not over looked.
 

"Excellent service provided. I would certainly use again & recommend JGI."
 
 
 
 
 
 

Review 18 Jul 2013
Recommended by customer in BL1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedrooms semi detached near Bolton. Extensive views front and rear.
 

"All staff were very helpful and professional and I would use them again if appropriate."
 
 
 
 
 
   Business Reply:
Our terms of business show clearly that we offer other services such as introducing buyers to an independent mortgage adviser.
 

Review 17 Jul 2013
Recommended by customer in BL7
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
The property is a two bedroom terrace referred to as a mews property. Built around 1960 in a very popular area. A pleasant conservatory is attached.
 

"They were very helpful in offering alternatives after a number of viewings. They were professional and courteous at all times. Any queries we had were dealt with promptly."
 
 
 
 
 
 

Review 13 Jul 2013
Recommended by customer in BL7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached house in a very good location. Property in excellent condition.
 

" An excellent, professional service at all times."
 
 
 
 
 
 

Review 25 Jun 2013
Recommended by customer in BL2
 
 
Satisfaction Ratings
 
Professional 0/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached bungalow.
 

"Lisa and her fiancé were very polite and professional. The owner of JG I contacted initially (Deidre?) was extremely rude after my first offer and put the phone down on me. She was loud, didn’t listen and I would never want to speak to her again."
 
 
 
 
 
 

Review 21 Jun 2013
Recommended by customer in BL1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached pre-war 2 bed bungalow with large gardens, corner plot.
 

"Excellent service doing the recession- not short of viewers, or potential people who would like to buy. The sale eventually went through in approx 8 weeks- Deirdre very good at sorting out “chains”. Alex very realistic about asking prices."
 
 
 
 
 
 

Review 15 Jun 2013
Recommended by customer in BL1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached bungalow in Sharples area of Bolton.
 

"Agent kept in touch throughout the transaction. Going through all enquires where dealt with promptly and the agents staff was most helpful and friendly."
 
 
 
 
 
 

Review 17 May 2013
Recommended by customer in BL2
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached bungalow.
 

"Very helpful friendly service. Would recommend to family and friends."
 
 
 
 
 
 

Review 5 Mar 2013
Recommended by customer in BL1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Grade II listed apartment in a conservation area with stunning views.
 

"100% commitment would recommend their service, nothing was too much trouble, if we left a message, our call was always returned."
 
 
 
 
 
 

Review 3 Mar 2013
Recommended by customer in BL1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached house. Cul de sac.
 

"Excellent service provided all the way through. Keep me informed and in the picture at all times. Many thanks go to Spencer Allon."
 
 
 
 
 
 

Review 28 Feb 2013
Recommended by customer in BL7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached bungalow. Bromley Cross.
 

"Very pleasant, helpful, competent."
 
 
 
 
 
 

Review 28 Feb 2013
Recommended by customer in BL7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom terraced cottage with cellar in Turton.
 

"Excellent service from marketing to sale. All completed within 12 weeks."
 
 
 
 
 
 

Review 28 Feb 2013
Recommended by customer in BL1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
The property an apartment in an old school stone building it is grade 2 liste in a popular area of barrow bridge village.
 

"The service from J G property agent was excellent. Very helpful and give good advice."
 
 
 
 
 
 

Review 11 Feb 2013
Recommended by customer in BL2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bed bungalow with dormer and sun lounge corner plot with garden to front side and rear garage and shed.
 

"This agent was helpful and kept in touch with all parties. If the sale of our previous house hadn’t happened when it did we were about to transfer to them as our other agent did not earn their fee. We believe without this agent nothing would have moved. "
 
 
 
 
 
 

Review 7 Nov 2012
Recommended by customer in BL1
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 6/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom terraced house in Bolton, extended kitchen.
 

"Good service.

Negative comment is that messages were not always passed on between staff."
 
 
 
 
 
 

Review 29 Oct 2012
Recommended by customer in BL7
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow on an estate.
 

"Always very helpful."
 
 
 
 
 
 

Review 26 Oct 2012
Recommended by customer in BL7
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow, fair condition, 3 beds, good views.
 

"Very helpful & attentive. Understanding, fair, honest advice."
 
 
 
 
 
 

Review 27 Sep 2012
Recommended by customer in BL1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom mid terraced house. Situated on the outskirts of Bolton. House in excellent condition.
 

"Very helpful during viewings. Negotiations over price offer were dealt with skillfully by agent. After our offer was accepted further negotiations about matters discovered in property survey were dealt fairly between seller and us."
 
 
 
 
 
 

Review 29 Aug 2012
Recommended by customer in BL1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached, 3 bed home in Greater Manchester.
 

"I would thoroughly recommend JG independent to anyone as they were prompt, efficient, very professional."
 
 
 
 
 
 
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