Plumbing & Heating Engineers: Pineacre, Arbroath Road, Forfar, DD8 2RJ
The firm has agreed to a Code (see their Memberships page) which includes the following requirements:
Before starting work, did the firm explain:
Charges
The charges including labour, materials, callout & VAT (as appropriate)?
Timing
When the work was expected to start and finish?
Payment
How to pay (e.g. cash, cheque, etc.)?
During the work, did the firm:
Reliable
Keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
On completion, did the firm give you:
Invoice
An invoice showing the cost of materials, labour and VAT?
Guarantee
A guarantee for a specified amount of time, or usage (where applicable)?