Steps Estate Agents - Sales

Estate Agents: 298 Heathway, DAGENHAM, Essex, RM10 8LU

Reference Values

» 2 1

9 Nov 2012 - Recommended by customer in Postcode RM9 Cost: £220000
 
Satisfaction Ratings
 
Professional Professional Rating 8/10 8
Knowledgeable Knowledgeable Rating 9/10 9
Understanding Understanding Rating 9/10 9
Helpful Helpful Rating 9/10 9
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 
10 May 2006 - Recommended by customer in Postcode RM9 Cost: £169999
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 6/10 6
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Very high standards of service! Professional, efficient and honest throughout the buying process! Impressive!"
 
 
 
 
 

 
17 Nov 2012 - Recommended by customer in Postcode RM8 Cost: £169995
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent service – all staff are very helpful and give a great service."
 
 
 
 
 

 
13 Nov 2012 - Recommended by customer in Postcode RM10 Cost: £169000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Always very professional & helpful. Especially Adam, who helped me every step of the way."
 
 
 
 
 

 
8 Nov 2012 - Recommended by customer in Postcode IG11 Cost: £165000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 9/10 9
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 
6 Apr 2006 - Recommended by customer in Postcode RM9 Cost: £162500
 
Satisfaction Ratings
 
Professional Professional Rating 8/10 8
Knowledgeable Knowledgeable Rating 9/10 9
Understanding Understanding Rating 8/10 8
Helpful Helpful Rating 9/10 9
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services No
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 
10 Apr 2006 - Recommended by customer in Postcode RM9 Cost: £162500
 
Satisfaction Ratings
 
Professional Professional Rating 9/10 9
Knowledgeable Knowledgeable Rating 8/10 8
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 8/10 8
 
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 
8 Nov 2012 - Recommended by customer in Postcode RM10 Cost: £161000
 
Satisfaction Ratings
 
Professional Professional Rating 7/10 7
Knowledgeable Knowledgeable Rating 7/10 7
Understanding Understanding Rating 7/10 7
Helpful Helpful Rating 7/10 7
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 
10 Nov 2012 - Recommended by customer in Postcode RM10 Cost: £161000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 9/10 9
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Good service."
 
 
 
 
 

 
17 Nov 2012 - Recommended by customer in Postcode RM10 Cost: £159995
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent service – highly recommend."
 
 
 
 
 

 
13 Nov 2012 - Recommended by customer in Postcode RM10 Cost: £157000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent service provided."
 
 
 
 
 

 
10 Nov 2012 - No Recommendation by customer in Postcode RM10 Cost: £157000
 
Satisfaction Ratings
 
Professional Professional Rating 5/10 5
Knowledgeable Knowledgeable Rating 6/10 6
Understanding Understanding Rating 6/10 6
Helpful Helpful Rating 6/10 6
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Offers Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Steps provided a good service although I was left with the impression that the cash buyer who eventually purchased the property was selected as the preferred buyer from the outset and that this may have influenced the final purchase price."
 
 
 
 
 

 
9 Nov 2012 - Recommended by customer in Postcode RM10 Cost: £157000
 
Satisfaction Ratings
 
Professional Professional Rating 9/10 9
Knowledgeable Knowledgeable Rating 9/10 9
Understanding Understanding Rating 9/10 9
Helpful Helpful Rating 9/10 9
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Very competitive rates, very helpful. Always available, good advice as to offers. I would use them again. Honest & also helpful to buyers (showing round & later visits)."
 
 
 
 
 

 
6 Apr 2006 - Recommended by customer in Postcode RM9 Cost: £156500
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 
12 Apr 2006 - Recommended by customer in Postcode RM10 Cost: £156000
 
Satisfaction Ratings
 
Professional Professional Rating 8/10 8
Knowledgeable Knowledgeable Rating 8/10 8
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 8/10 8
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Fees are too high across the board."
 
 
 
 
 

 
12 Apr 2006 - Recommended by customer in Postcode RM8 Cost: £150000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman No
Buyers: Marketing No
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 
13 Apr 2006 - Recommended by customer in Postcode RM8 Cost: £150000
 
Satisfaction Ratings
 
Professional Professional Rating 8/10 8
Knowledgeable Knowledgeable Rating 9/10 9
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 5/10 5
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 
13 Nov 2012 - Recommended by customer in Postcode RM10 Cost: £148000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent service provided."
 
 
 
 
 

 
18 Apr 2006 - Recommended by customer in Postcode RM10
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 

 
10 May 2006 - Recommended by customer
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 

» 2 1

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