8 Jun 2014 - Recommended by customer in Postcode EN1 Cost: £465000
Satisfaction Ratings   Professional 8 Understanding 8 Helpful 8     Code of Practice What is this? Buyers: Ombudsman No Buyers: Marketing Yes Buyers: Accuracy Yes Buyers: Offer Yes		Description            Customer Review     "In general the firm was fine except for one incident where they threatened to put the house back on the market as the exchange date was delayed for 2 weeks due to a delay from our buyer."

28 Aug 2014 - Recommended by customer in Postcode EN1 Cost: £465000
Satisfaction Ratings   Professional 10 Knowledgeable 10 Understanding 10 Helpful 10     Code of Practice What is this? Sellers: Fees Yes Sellers: Particulars Yes Sellers: Viewing Yes Sellers: Marketing No		Description            Customer Review     "Very professional agent. Kept us updated of program throughout the sale."

1 Jul 2014 - Not Recommended by customer in Postcode EN1 Cost: £405000
Satisfaction Ratings   Professional 5 Knowledgeable 6 Understanding 7 Helpful 4     Code of Practice What is this? Sellers: Ombudsman No Sellers: Fees Yes Sellers: Buyer services No Sellers: Particulars No Sellers: Viewing Yes Sellers: Offers Yes Sellers: Marketing No Buyers: Ombudsman No Buyers: Marketing Yes Buyers: Offer Yes		Description            Customer Review     "We thought the agent was aiding the sellers more than us, even though we sold our house through them also. Ray was very unprofessional I'm sorry to say, we had a lot of bad feedback from viewers."

11 Jun 2014 - Recommended by customer in Postcode EN1 Cost: £400000
Satisfaction Ratings   Professional 9 Knowledgeable 10 Understanding 9 Helpful 9     Code of Practice What is this? Sellers: Ombudsman Yes Sellers: Fees Yes Sellers: Buyer services Yes Sellers: Particulars Yes Sellers: Viewing Yes Sellers: Offers Yes Sellers: Marketing Yes		Description            Customer Review

10 Jun 2014 - Recommended by customer in Postcode EN1 Cost: £367500
Satisfaction Ratings   Professional 6 Knowledgeable 7 Understanding 7 Helpful 9     Code of Practice What is this? Buyers: Marketing Yes Buyers: Accuracy Yes Buyers: Offer Yes		Description            Customer Review

2 Mar 2005 - Recommended by customer in Postcode EN1 Cost: £339950
Satisfaction Ratings   Professional 9 Knowledgeable 9 Understanding 9 Helpful 9     Code of Practice What is this? Buyers: Ombudsman No Buyers: Marketing Yes Buyers: Accuracy Yes Buyers: Offer Yes		Description            Customer Review     "Good, personal service."

17 Jun 2014 - Recommended by customer in Postcode EN1 Cost: £270000
Satisfaction Ratings   Professional 8 Knowledgeable 8 Understanding 8 Helpful 8     Code of Practice What is this? Buyers: Ombudsman No Buyers: Marketing Yes Buyers: Accuracy Yes Buyers: Offer Yes		Description            Customer Review     "Answered all queried I had effectively."

19 Jun 2014 - Recommended by customer in Postcode EN1 Cost: £270000
Satisfaction Ratings   Professional 10 Knowledgeable 10 Understanding 9 Helpful 9     Code of Practice What is this? Sellers: Ombudsman Yes Sellers: Fees Yes Sellers: Buyer services No Sellers: Particulars Yes Sellers: Viewing Yes Sellers: Offers Yes Sellers: Marketing No		Description            Customer Review     "Very pleased with the service provided at Burston & Whay - very professional & approachable at all times. Would strongly recommend to any friend thinking of selling in the area. Thank you!"

4 Mar 2005 - Recommended by customer in Postcode EN1 Cost: £259950
Satisfaction Ratings   Professional 10 Knowledgeable 10 Understanding 10 Helpful 10     Code of Practice What is this? Sellers: Ombudsman Yes Sellers: Fees Yes Sellers: Buyer services Yes Sellers: Particulars Yes Sellers: Viewing Yes Sellers: Offers Yes Sellers: Marketing Yes		Description            Customer Review     "The company was very helpful and very professional in the manner they expedited the sale on behalf of the executors. The price we obtained was what both the company and ourselves expected. We would be happy to recommend their services to others."

8 Mar 2005 - Recommended by customer in Postcode EN1 Cost: £250000
Satisfaction Ratings   Professional 8 Knowledgeable 9 Understanding 9 Helpful 10     Code of Practice What is this? Sellers: Ombudsman Yes Sellers: Fees Yes Sellers: Buyer services Yes Sellers: Particulars Yes Sellers: Viewing Yes Sellers: Offers Yes Sellers: Marketing Yes		Description            Customer Review     "Burston and Whay were a very professional firm, friendly and efficient. Nothing seemed to be too much trouble and I would recommend their services."

9 Mar 2005 - Recommended by customer in Postcode EN1 Cost: £250000
Satisfaction Ratings   Professional 10 Knowledgeable 10 Understanding 10 Helpful 10     Code of Practice What is this? Buyers: Ombudsman Yes Buyers: Marketing Yes Buyers: Accuracy Yes Buyers: Offer Yes		Description            Customer Review     "Very polite staff and good follow up on the progress of procedures."

9 Mar 2005 - Recommended by customer in Postcode SW19 Cost: £226000
Satisfaction Ratings   Professional 10 Knowledgeable 10 Understanding 10 Helpful 10     Code of Practice What is this? Sellers: Ombudsman Yes Sellers: Fees Yes Sellers: Particulars Yes Sellers: Viewing Yes Sellers: Offers Yes Sellers: Marketing Yes		Description            Customer Review     "Excellent service with sound knowledge of their business."

11 Jun 2014 - Recommended by customer in Postcode EN1 Cost: £210000
Satisfaction Ratings   Professional 9 Knowledgeable 8 Understanding 8 Helpful 6     Code of Practice What is this? Buyers: Ombudsman No Buyers: Marketing Yes Buyers: Accuracy Yes Buyers: Offer Yes		Description            Customer Review     "I was very happy with the service and regular communication provided by Burston and Whay. I felt I was dealing with a small company who still had the customer’s interests at heart not just their commission."

14 Jul 2014 - Recommended by customer in Postcode EN1 Cost: £210000
Satisfaction Ratings   Professional 10 Knowledgeable 10 Understanding 10 Helpful 10     Code of Practice What is this? Sellers: Ombudsman Yes Sellers: Fees Yes Sellers: Particulars Yes Sellers: Viewing Yes Sellers: Offers Yes Sellers: Marketing No		Description            Customer Review     "I found both Geoff and Ray a pleasure to deal with. Would happily use again should the opportunity arise."

6 Jun 2014 - Recommended by customer in Postcode EN1 Cost: £210000
Satisfaction Ratings   Professional 10 Knowledgeable 10 Understanding 10 Helpful 9     Code of Practice What is this? Sellers: Ombudsman No Sellers: Fees Yes Sellers: Buyer services No Sellers: Particulars Yes Sellers: Viewing Yes Sellers: Offers Yes Sellers: Marketing Yes		Description            Customer Review     "Satisfied with service."

12 Mar 2005 - Recommended by customer in Postcode EN1
Satisfaction Ratings   Professional 10 Knowledgeable 10 Understanding 9 Helpful 10     Code of Practice What is this? Buyers: Ombudsman No Buyers: Marketing Yes Buyers: Accuracy Yes Buyers: Offer Yes		Description   The customer has requested anonymity.        Customer Review     "Dealt with Burston & Whay before & found them very honest and efficient."

23 Mar 2005 - Recommended by customer
Satisfaction Ratings   Professional 10 Knowledgeable 10 Understanding 10 Helpful 10     Code of Practice What is this? Sellers: Fees Yes Sellers: Buyer services Yes Sellers: Particulars Yes Sellers: Viewing Yes Sellers: Offers Yes		Description            Customer Review

10 May 2005 - Recommended by customer in Postcode EN1
Satisfaction Ratings   Professional 8 Knowledgeable 9 Understanding 8 Helpful 7     Code of Practice What is this? Sellers: Fees Yes Sellers: Buyer services Yes Sellers: Particulars Yes Sellers: Viewing Yes Sellers: Offers Yes Sellers: Marketing Yes		Description            Customer Review

2 Mar 2005 - Recommended by customer in Postcode EN1
Satisfaction Ratings   Professional 10 Knowledgeable 10 Understanding 10 Helpful 10     Code of Practice What is this? Buyers: Ombudsman No Buyers: Marketing Yes Buyers: Accuracy Yes Buyers: Offer Yes		Description   The customer has requested anonymity.        Customer Review     "Very helpful and considerate service. Nothing was too much trouble. Everything was made easy and straightforward."