Gilbert & Thomas Independent Estate Agents - Sales

Estate Agents: Market Street, OAKHAM, Rutland, LE15 6DY

Reference Values

1

16 Dec 2007 - Recommended by customer in Postcode LE14 Cost: £480000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services No
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"Professional and friendly."
 
 
 
 
 
 
2 Aug 2004 - Recommended by customer in Postcode LE15 Cost: £408000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent. Very helpful and tenacious specially w r to maintenance of the “chain” and chasing dilatory solicitor"
 
 
 
 
 
 
19 Dec 2007 - Recommended by customer in Postcode LE15 Cost: £295000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 9/10 9
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"We were very happy with the friendly, helpful service – keeping both us & the sellers up to date with progress at all times. Thank you."
 
 
 
 
 
 
16 Dec 2007 - Recommended by customer in Postcode LE15 Cost: £174950
 
Satisfaction Ratings
 
Professional Professional Rating 9/10 9
Knowledgeable Knowledgeable Rating 9/10 9
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer No
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"The staff in the Oakham shop were great! They rang us every week even if no progress had been made just to keep in touch. We would definitely sell a property through Gilbert & Thomas & recommend to friends & family!"
 
 
 
 
 
 
16 Dec 2007 - Recommended by customer in Postcode LE15 Cost: £174750
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"Gilbert & Thomas are an excellent local estate agents. They followed the progress regularly & kept us well informed. Have used before & will use again!"
 
 
 
 
 
 
6 Aug 2004 - Recommended by customer in Postcode LE15 Cost: £163500
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman No
Buyers: Marketing No
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"Kept in touch with developments by phone. Willing to ask vendors anything I needed to know. My solicitor also very impressed with how estate agents kept him informed of developments."
 
 
 
 
 
 
3 Aug 2004 - Recommended by customer in Postcode LE15 Cost: £147950
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman No
Sellers: Fees Yes
Sellers: Buyer services No
Sellers: Particulars No
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing No
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

"Nothing was too much trouble. They kept me informed all through the sale."
 
 
 
 
 
 
6 Aug 2004 - Recommended by customer in Postcode LE15
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman No
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
  
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Very professional. Well done Gilbert & Thomas estate agents!"
 
 
 
 
 
 
4 Jan 2008 - Recommended by customer in Postcode LE15
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 8/10 8
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services No
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing No
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 
 
8 Jan 2008 - Recommended by customer in Postcode LE14
 
Satisfaction Ratings
 
Professional Professional Rating 9/10 9
Knowledgeable Knowledgeable Rating 9/10 9
Understanding Understanding Rating 9/10 9
Helpful Helpful Rating 9/10 9
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
  
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"An excellent service, most friendly and pursuable as well as professional."
 
 
 
 
 
 
2 Aug 2004 - Recommended by customer in Postcode LE15
 
Satisfaction Ratings
 
Professional Professional Rating 9/10 9
Knowledgeable Knowledgeable Rating 9/10 9
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
  
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Both partners very professional. Helpful and understanding. Some staff unable to assist or help with requests when action required with buyer and solicitor. Mrs Thomas is very business like and we had every confidence in her. She understood our concerns and problems"
 
 
 
 
 
 

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