Burrows Estate Agents - Sales

Estate Agents: 16 Duke Street, ST. AUSTELL, Cornwall, PL25 5PQ

Reference Values

1

19 Jun 2007 - Recommended by customer in Postcode PL24 Cost: £395000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Well satisfied with this agent. They showed commitment to give good service. Highly recommended."
 
 
 
 
 

 
10 Nov 2011 - Recommended by customer in Postcode PL26 Cost: £265000
 
Satisfaction Ratings
 
Professional Professional Rating 7/10 7
Knowledgeable Knowledgeable Rating 5/10 5
Understanding Understanding Rating 7/10 7
Helpful Helpful Rating 5/10 5
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 
11 Jul 2007 - Recommended by customer in Postcode PL25 Cost: £205000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Definitely the most friendly & professional estate agent in St. Austell."
 
 
 
 
 

 
5 Jul 2007 - Recommended by customer in Postcode PL25 Cost: £199500
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman No
Sellers: Fees Yes
Sellers: Buyer services No
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
Buyers: Ombudsman No
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Details are property sold and purchased both were with Burrows. I found all the staff to be helpful and felt at all times they were active in selling my property and in my purchase and were always available for advice and information."
 
 
 
 
 

 
23 Oct 2011 - Recommended by customer in Postcode PL24 Cost: £180000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Friendly, adequate, not pushy."
 
 
 
 
 

 
13 Oct 2011 - Recommended by customer in Postcode PL25 Cost: £169520
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Fees Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Buyers: Accuracy Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 
19 Jun 2007 - Recommended by customer in Postcode PL25 Cost: £165000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent service, sold very quickly, given good advice before marketing."
 
 
 
 
 

 
11 Oct 2011 - Recommended by customer in Postcode PL26 Cost: £156000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"The property was in Cornwall, we drive in Manchester, most of the communication was by letter / phone. Burrows kept us informed every step of the way."
 
 
 
 
 

 
21 Oct 2011 - Recommended by customer in Postcode PL26 Cost: £156000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Buyers: Ombudsman Yes
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Burrows staff were very professional and helpful at all stages."
 
 
 
 
 

 
27 Oct 2011 - Recommended by customer in Postcode PL26 Cost: £149950
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"We had first class service from agent – were kept aware of all viewings and developments. Firm was very professional, helpful and nothing was too much trouble. I would recommend them to anyone."
 
 
 
 
 

 
13 Oct 2011 - Recommended by customer in Postcode PL26 Cost: £146000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman No
Buyers: Ombudsman No
Buyers: Marketing Yes
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 
12 Jun 2007 - Recommended by customer in Postcode PL25 Cost: £142500
 
Satisfaction Ratings
 
Professional Professional Rating 9/10 9
Knowledgeable Knowledgeable Rating 6/10 6
Understanding Understanding Rating 8/10 8
Helpful Helpful Rating 8/10 8
 
 
Code of Practice What is this?
Buyers: Marketing No
Buyers: Accuracy No
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

 
11 Oct 2011 - Recommended by customer in Postcode PL25 Cost: £125000
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services No
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Burrows are excellent agents. Lionel and Sharon Burrows run a very professional business. Their staff have been tough to deal with clients in a very professional manner. I highly recommend Burrows. They are the best agent in the area in fact they are outstanding for professionalism. I would recommend Burrows to any prospective buyer or seller. "
 
 
 
 
 

 
12 Oct 2011 - Recommended by customer in Postcode PL26 Cost: £124500
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Very good"
 
 
 
 
 

 
18 Oct 2011 - Recommended by customer in Postcode PL25
 
Satisfaction Ratings
 
Professional Professional Rating 7/10 7
Knowledgeable Knowledgeable Rating 9/10 9
Understanding Understanding Rating 8/10 8
Helpful Helpful Rating 6/10 6
 
 
Code of Practice What is this?
Sellers: Ombudsman No
Sellers: Fees Yes
Sellers: Buyer services No
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers No
Sellers: Marketing No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Friendly and helpful service. Good and regular updating of progress with regards to the sale."
 
 
 
 
 

 
18 Oct 2011 - Not Recommended by customer in Postcode PL26
 
Satisfaction Ratings
 
Professional Professional Rating 6/10 6
Knowledgeable Knowledgeable Rating 8/10 8
Understanding Understanding Rating 6/10 6
Helpful Helpful Rating 3/10 3
 
 
Code of Practice What is this?
Buyers: Ombudsman No
Buyers: Marketing No
Buyers: Accuracy Yes
Buyers: Offer Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Very good initially but when someone else put in an offer we were not told and even a chance to increase our offer. A few months later we found out the property was back on the market & we had to chase them – they never rang to tell us. After our offer was excepted they were very good & kept us informed of the situation / time scales etc."
 
 
 
 
 

 
15 Jun 2007 - Recommended by customer in Postcode PL24
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice What is this?
Sellers: Ombudsman No
Sellers: Fees Yes
Sellers: Buyer services No
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Thoroughly professional yet friendly business – we wanted something which was less corporate too. All staff very attentive & helpful whenever possible."
 
 
 
 
 

 
20 Jun 2007 - Recommended by customer in Postcode PL24
 
Satisfaction Ratings
 
Professional Professional Rating 8/10 8
Knowledgeable Knowledgeable Rating 8/10 8
Understanding Understanding Rating 8/10 8
Helpful Helpful Rating 9/10 9
 
 
Code of Practice What is this?
Sellers: Ombudsman No
Sellers: Fees Yes
Sellers: Buyer services No
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 

 
18 Jul 2007 - Recommended by customer in Postcode PL24
 
Satisfaction Ratings
 
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Understanding Understanding Rating 10/10 10
Helpful Helpful Rating 7/10 7
 
 
Code of Practice What is this?
Sellers: Ombudsman Yes
Sellers: Fees Yes
Sellers: Buyer services Yes
Sellers: Particulars Yes
Sellers: Viewing Yes
Sellers: Offers Yes
Sellers: Marketing No
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 

 

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