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Browns Estate Agency

Estate Agent: 4a High Street, Norton, STOCKTON-ON-TEES, Cleveland, TS20 1DN

01642 363 345 01642 551 113 norton@brownsestateagency.co.uk www.brownsestateagency.co.uk

89%recommended9 reviews since 2007
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Summary

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 Track Record based on 9 reviews since 2007 
 
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Satisfaction Ratings
 
Overall Rating
 Overall Rating 9.0/10 9.0
   
Professional
 8.9
   
Knowledgeable
 9.0
   
Friendly
 9.2
   
Helpful
 9.0
   
 
   
Code of Practice
 
Sellers: Making you aware of their TPO Membership 100%
 
Sellers: Explanation of Fees 100%
 
Sellers: Telling you about Services for Buyers 0%
 
Sellers: Confirming the Accuracy of Particulars 100%
 
Sellers: Agreeing Viewing Arrangements 100%
 
Sellers: Written Confirmation of Offers 100%
 
Sellers: Keeping your Property on the Market 75%
 
Buyers: Making you aware of their TPO Membership 50%
 
Buyers: Keeping the Property on Market 50%
 
Buyers: Giving you Accurate Information 100%
   
  
Customer Reviews
 
"The young ladies in the Horton office were always very helpful & pleasant, however many times I popped in over the last 2 years. "   More
 
 
 
 Individual Ratings & Reviews 
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18 Oct 2007 - Recommended by customer in Postcode TS20
 
Satisfaction Ratings
 
Overall Rating Professional Rating 10/10 10
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Friendly Friendly Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
 
  
   Description

   Description

 
 
   Customer Review

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28 Sep 2007 - Recommended by customer in Postcode TS20
 
Satisfaction Ratings
 
Overall Rating Professional Rating 9/10 9.3
Professional Professional Rating 9/10 9
Knowledgeable Knowledgeable Rating 9/10 9
Friendly Friendly Rating 9/10 9
Helpful Helpful Rating 10/10 10
 
 
Code of Practice
Sellers: Explanation of Fees Yes
Sellers: Confirming the Accuracy of Particulars Yes
Sellers: Agreeing Viewing Arrangements Yes
Sellers: Written Confirmation of Offers Yes
Sellers: Keeping your Property on the Market No
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 
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28 Sep 2007 - Recommended by customer in Postcode TS20
 
Satisfaction Ratings
 
Overall Rating Professional Rating 9/10 9.5
Professional Professional Rating 9/10 9
Knowledgeable Knowledgeable Rating 9/10 9
Friendly Friendly Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice
Buyers: Keeping the Property on Market No
Buyers: Giving you Accurate Information Yes
Buyers: Accepting Offers without Conditions No
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 
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13 Sep 2007 - Recommended by customer in Postcode TS22
 
Satisfaction Ratings
 
Overall Rating Professional Rating 9/10 8.8
Professional Professional Rating 9/10 9
Knowledgeable Knowledgeable Rating 8/10 8
Friendly Friendly Rating 9/10 9
Helpful Helpful Rating 9/10 9
 
 
Code of Practice
Sellers: Making you aware of their TPO Membership Yes
Sellers: Explanation of Fees Yes
Sellers: Telling you about Services for Buyers No
Sellers: Confirming the Accuracy of Particulars Yes
Sellers: Agreeing Viewing Arrangements Yes
Sellers: Written Confirmation of Offers Yes
Sellers: Keeping your Property on the Market Yes
 
 
  
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"The young ladies in the Horton office were always very helpful & pleasant, however many times I popped in over the last 2 years."
 
 
 
 
 
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12 Sep 2007 - Recommended by customer in Postcode TS20 Cost: £197500
 
Satisfaction Ratings
 
Overall Rating Professional Rating 9/10 9
Professional Professional Rating 9/10 9
Knowledgeable Knowledgeable Rating 9/10 9
Friendly Friendly Rating 9/10 9
Helpful Helpful Rating 9/10 9
 
 
Code of Practice
Buyers: Making you aware of their TPO Membership No
Buyers: Keeping the Property on Market Yes
Buyers: Giving you Accurate Information Yes
Buyers: Accepting Offers without Conditions Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 
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10 Sep 2007 - Recommended by customer in Postcode TS20
 
Satisfaction Ratings
 
Overall Rating Professional Rating 10/10 10
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Friendly Friendly Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice
Sellers: Making you aware of their TPO Membership Yes
Sellers: Explanation of Fees Yes
Sellers: Confirming the Accuracy of Particulars Yes
Sellers: Agreeing Viewing Arrangements Yes
Sellers: Written Confirmation of Offers Yes
Sellers: Keeping your Property on the Market Yes
 
 
  
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 
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5 Sep 2007 - Recommended by customer in Postcode TS20
 
Satisfaction Ratings
 
Overall Rating Professional Rating 7/10 7.5
Professional Professional Rating 7/10 7
Knowledgeable Knowledgeable Rating 8/10 8
Friendly Friendly Rating 8/10 8
Helpful Helpful Rating 7/10 7
 
 
Code of Practice
Buyers: Keeping the Property on Market No
Buyers: Giving you Accurate Information Yes
Buyers: Accepting Offers without Conditions No
 
 
  
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 
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4 Sep 2007 - No Recommendation by customer in Postcode TS20 Cost: £121200
 
Satisfaction Ratings
 
Overall Rating Professional Rating 7/10 7.3
Professional Professional Rating 7/10 7
Knowledgeable Knowledgeable Rating 8/10 8
Friendly Friendly Rating 8/10 8
Helpful Helpful Rating 6/10 6
 
 
Code of Practice
Sellers: Making you aware of their TPO Membership Yes
Sellers: Explanation of Fees Yes
Sellers: Confirming the Accuracy of Particulars Yes
Sellers: Agreeing Viewing Arrangements Yes
Sellers: Written Confirmation of Offers Yes
Sellers: Keeping your Property on the Market Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 
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3 Sep 2007 - Recommended by customer in Postcode TS20
 
Satisfaction Ratings
 
Overall Rating Professional Rating 10/10 10
Professional Professional Rating 10/10 10
Knowledgeable Knowledgeable Rating 10/10 10
Friendly Friendly Rating 10/10 10
Helpful Helpful Rating 10/10 10
 
 
Code of Practice
Buyers: Making you aware of their TPO Membership Yes
Buyers: Keeping the Property on Market Yes
Buyers: Giving you Accurate Information Yes
Buyers: Accepting Offers without Conditions Yes
 
 
  
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

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