ReferenceLine

Home | for Consumers | for Businesses | for Trade Bodies | TEXT SIZE | Login | Register

...helping you make a more informed choice

Kenneth Hayton Removals & Storage

Removers: Unit 2 Lochar Industrial Estate, Catherinefield Road, DUMFRIES, Dumfriesshire, DG1 3PJ

01387 263 435 01387 279 523 info@kennethhaytonremovals.co.uk www.kennethhaytonremovals.co.uk

95%recommended108 reviews since 2006
referenceline
Track Record
  • Summary
    See their track record at a glance.
  • Local References
    Have they worked for other customers near you?
  • Memberships
    Ask them about the benefits to you as a customer.
referenceline

Summary

» 6 5 4 3 2 1

 

Sort:  

 
 
 Track Record based on 108 reviews since 2006 
 
You need to upgrade your Flash Player
 
 
Satisfaction Ratings
 
Overall Rating
Overall Rating 9.5/10 9.5
   
Packing & Handling
9.5
   
Collection & Delivery
9.6
   
Service
9.7
   
Value
9.3
   
 
   
Code of Practice
 
BAR Code 85%
 
Clear description 99%
 
Terms: Liability 79%
 
Terms: Time Limit 76%
 
Terms: Cancellation 78%
 
Insurance or Other Protection 74%
 
Procedure for making Claims 73%
   
 
Customer Reviews
 
"We were extremely pleased with our Hayton’s removal. Both men were extremely polite and helpful. Nothing was any trouble to them. The whole day went v ...."   More
 
"Couldn't fault Hayton's service - all our things were beautifully wrapped and staff charming and courteous. "   More
 
"Fantastic company, guys so helpful in all aspects made more painless. Would definitely recommend company to anyone. Thanking of moving, very professio ...."   More
 
"The removal chaps were brilliant, careful reliant and very helpful and thoughtful. For two pensioners made an enormous difference! "   More
 
"Excellent service provided by very efficient and helpful staff. "   More
 
"Very good service. "   More
 
"Good service. "   More
 
"The team were courteous, polite and able-bodied. Nothing was too much trouble. Excellent service. "   More
 
 
 
 Individual Ratings & Reviews 
  Back to top
19 Jul 2010 - Recommended by customer
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 9/10 9
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 9/10 9
Service Service Rating 9/10 9
Value Value Rating 9/10 9
 
 
Code of Practice
Clear description Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 

  Back to top
6 Jul 2010 - Recommended by customer in Postcode DG7 Cost: £517
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"We were extremely pleased with our Hayton’s removal. Both men were extremely polite and helpful. Nothing was any trouble to them. The whole day went very smoothly. I would certainly recommend this firm."
 
 
 
 
 

  Back to top
1 Jul 2010 - Recommended by customer in Postcode DG5
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
 
 
Code of Practice
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Couldn't fault Hayton's service - all our things were beautifully wrapped and staff charming and courteous."
 
 
 
 
 

  Back to top
12 May 2010 - Recommended by customer in Postcode DG1 Cost: £405
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 9.5
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 8/10 8
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection No
Procedure for making Claims No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Fantastic company, guys so helpful in all aspects made more painless. Would definitely recommend company to anyone. Thanking of moving, very professional."
 
 
 
 
 

  Back to top
30 Apr 2010 - Recommended by customer in Postcode BH24
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"The removal chaps were brilliant, careful reliant and very helpful and thoughtful. For two pensioners made an enormous difference!"
 
 
 
 
 

  Back to top
27 Apr 2010 - Recommended by customer in Postcode EH12 Cost: £1462
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent service provided by very efficient and helpful staff."
 
 
 
 
 

  Back to top
25 Mar 2010 - Recommended by customer in Postcode DG16 Cost: £223
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 9/10 9.5
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 9/10 9
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Very good service."
 
 
 
 
 

  Back to top
11 Mar 2010 - Recommended by customer in Postcode DG8 Cost: £329
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Good service."
 
 
 
 
 

  Back to top
17 Dec 2009 - Recommended by customer in Postcode DG1
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

  Back to top
16 Dec 2009 - Recommended by customer in Postcode KA9 Cost: £793
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"The team were courteous, polite and able-bodied. Nothing was too much trouble. Excellent service."
 
 
 
 
 

  Back to top
4 Dec 2009 - Recommended by customer in Postcode DG1
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating -1/10 9
Collection & Delivery Collection & Delivery Rating 9/10 9
Service Service Rating 9/10 9
Value Value Rating 9/10 9
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

"Very excellent service and pleased with the service."
 
 
 
 
 

  Back to top
30 Nov 2009 - Recommended by customer in Postcode DG1 Cost: £368
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 6/10 7.3
Packing & Handling Packing & Handling Rating 6/10 6
Collection & Delivery Collection & Delivery Rating 7/10 7
Service Service Rating 8/10 8
Value Value Rating 8/10 8
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
Claim Handling Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

  Back to top
4 Nov 2009 - Recommended by customer Cost: £791
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Very satisfied, thank you."
 
 
 
 
 

  Back to top
15 Oct 2009 - Recommended by customer in Postcode EH11 Cost: £381
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent service."
 
 
 
 
 

  Back to top
2 Oct 2009 - Recommended by customer in Postcode DG7 Cost: £120
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 9/10 9.8
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code No
Clear description Yes
Terms: Liability No
Terms: Time Limit No
Terms: Cancellation No
Insurance or Other Protection No
Procedure for making Claims No
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

  Back to top
30 Sep 2009 - Recommended by customer in Postcode SW9 Cost: £4473
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
Claim Handling Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"Excellent service. Thanks."
 
 
 
 
 

  Back to top
15 Sep 2009 - Recommended by customer
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 9/10 9.8
Packing & Handling Packing & Handling Rating 9/10 9
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code No
Clear description Yes
Terms: Liability No
Terms: Time Limit No
Terms: Cancellation No
Insurance or Other Protection No
Procedure for making Claims No
 
 
 
   Description

  The customer has requested anonymity.

 
 
   Customer Review

    Customer review

 
 
 
 

  Back to top
4 Sep 2009 - Recommended by customer in Postcode DG1
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 10
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 10/10 10
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

  Back to top
2 Sep 2009 - Recommended by customer in Postcode DG10
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating -1/10 9.5
Service Service Rating 10/10 10
Value Value Rating 9/10 9
 
 
Code of Practice
BAR Code Yes
Clear description Yes
Terms: Liability Yes
Terms: Time Limit Yes
Terms: Cancellation Yes
Insurance or Other Protection Yes
Procedure for making Claims Yes
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

 
 
 
 

  Back to top
26 Aug 2009 - Recommended by customer in Postcode DG7 Cost: £330
 
Satisfaction Ratings
 
Overall Rating Packing & Handling Rating 10/10 9.5
Packing & Handling Packing & Handling Rating 10/10 10
Collection & Delivery Collection & Delivery Rating 10/10 10
Service Service Rating 10/10 10
Value Value Rating 8/10 8
 
 
Code of Practice
 
 
 
   Description

   Description

 
 
   Customer Review

    Customer review

"I've used this company some years now and I remain very impressed with their service."
 
 
 
 
 

» 6 5 4 3 2 1