Track Record based on 93 reviews since 2009    You need to upgrade your Flash Player
Satisfaction Ratings   Overall Rating 9.6       Packing & Handling 9.5       Collection & Delivery 9.8       Service 9.7       Value 9.5               Code of Practice   BAR Code 93%   Clear description 100%   Terms: Liability 92%   Terms: Time Limit 78%   Terms: Cancellation 86%   Insurance or Other Protection 93%   Procedure for making Claims 77%		Customer Reviews   "The mover was efficient and quick, despite many stairs at both ends. The staff might have been a bit more accommodating about placing furniture on arr ...."   More   "Excellent removal company. Very helpful staff which makes a big difference at a very stressful time. "   More   "Very good service – prompt in telephone/email replies. Called to confirm – worked hard on the day. Pleasant and courteous staff. Highly recommend. "   More   "Excellent service. Cheerful, willing & helpful staff. Top notch firm! "   More   "Great team thanks. "   More   "I was pleased with my removal. "   More   "Absolutely delighted with all aspects of the service, would certainly use Broughton again without hesitation. "   More   "Everything was very straightforward and very helpful. "   More

Individual Ratings & Reviews

Back to top 28 Jul 2010 - Recommended by customer Cost: £1400
Satisfaction Ratings   Overall Rating 9.3 Packing & Handling 9 Collection & Delivery 10 Service 9 Value 9     Code of Practice Clear description Yes		Description            Customer Review

Back to top 22 Jul 2010 - Recommended by customer in Postcode EH41 Cost: £1400
Satisfaction Ratings   Overall Rating 8 Packing & Handling 8 Collection & Delivery 8 Service 8 Value 8     Code of Practice BAR Code Yes Clear description Yes Terms: Liability No Terms: Time Limit No Terms: Cancellation No Insurance or Other Protection No Procedure for making Claims No		Description            Customer Review     "The mover was efficient and quick, despite many stairs at both ends. The staff might have been a bit more accommodating about placing furniture on arrival but this is a minor quibble."

Back to top 14 Jul 2010 - Recommended by customer Cost: £1000
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability No Terms: Time Limit No Terms: Cancellation No Insurance or Other Protection No Procedure for making Claims No		Description            Customer Review     "Excellent removal company. Very helpful staff which makes a big difference at a very stressful time."

Back to top 13 Jul 2010 - Recommended by customer
Satisfaction Ratings   Overall Rating 9.8 Packing & Handling 9 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes		Description            Customer Review

Back to top 7 Jul 2010 - Recommended by customer in Postcode EH45
Satisfaction Ratings   Overall Rating 9 Packing & Handling 9 Collection & Delivery 9 Service 9 Value 9     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Insurance or Other Protection Yes Procedure for making Claims No		Description   The customer has requested anonymity.        Customer Review     "Very good service – prompt in telephone/email replies. Called to confirm – worked hard on the day. Pleasant and courteous staff. Highly recommend."

Back to top 7 Jul 2010 - Recommended by customer in Postcode EH34 Cost: £2326
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code No Clear description Yes Terms: Liability No Terms: Time Limit No Terms: Cancellation No Insurance or Other Protection Yes Procedure for making Claims No		Description            Customer Review     "Excellent service. Cheerful, willing & helpful staff. Top notch firm!"

Back to top 3 Jul 2010 - Recommended by customer
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "Great team thanks."

Back to top 2 Jul 2010 - Recommended by customer in Postcode EH14 Cost: £458
Satisfaction Ratings   Overall Rating 8.8 Packing & Handling 9 Collection & Delivery 9 Service 9 Value 8     Code of Practice BAR Code No Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "I was pleased with my removal."

Back to top 1 Jul 2010 - Recommended by customer in Postcode NE65 Cost: £740
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "Absolutely delighted with all aspects of the service, would certainly use Broughton again without hesitation."

Back to top 30 Jun 2010 - Recommended by customer in Postcode EH10 Cost: £1128
Satisfaction Ratings   Overall Rating 8.8 Packing & Handling 6 Collection & Delivery 9 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation No Insurance or Other Protection Yes Procedure for making Claims No		Description            Customer Review     "Everything was very straightforward and very helpful."

Back to top 11 Jun 2010 - Recommended by customer in Postcode EH9 Cost: £2467
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "Absolutely brilliant service. Great staff, great attitude & great fun. Solved some tricky problems, great price/value."

Back to top 9 Jun 2010 - Recommended by customer in Postcode EH14 Cost: £1370
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes Claim Handling Yes		Description            Customer Review     "Really impressed by this company – directors, managers, foremen and removal staff really very efficient and competent. All done with a smile – most refreshing."

Back to top 7 Jun 2010 - Recommended by customer
Satisfaction Ratings   Overall Rating 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description   The customer has requested anonymity.        Customer Review     "Very happy with everything to do with the move. Thanks for all your help."

Back to top 4 Jun 2010 - Recommended by customer in Postcode DG13 Cost: £8810
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "I needed to jig about dates and have storage because I couldn’t get time off from work – Broughtons pulled our all the shops for nil - they made the move and transaction to my new home very smoothly. Great, humor, kind & friendly people."

Back to top 3 Jun 2010 - Recommended by customer in Postcode IV4 Cost: £1927
Satisfaction Ratings   Overall Rating 9 Packing & Handling 9 Collection & Delivery 9 Service 9 Value 9     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "Our entire move went very well from packing & removal to delivery to our new house. The men were excellent, courteous, obliging & friendly. Half my garden went with me & the men carried several pots & shrubs with a smile."

Back to top 3 Jun 2010 - Recommended by customer in Postcode EH12 Cost: £458
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "I didn’t get the names of the team but they were superb, very fast & efficient."

Back to top 27 May 2010 - Recommended by customer in Postcode EH19
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code No Clear description Yes Terms: Liability No Terms: Time Limit No Terms: Cancellation No Insurance or Other Protection No Procedure for making Claims No		Description            Customer Review     "Broughton did our packing service – from initial enquiry to completion of move. Service was outstanding – professional & friendly. Least stressful part of moving house – thanks!"

Back to top 13 May 2010 - Recommended by customer in Postcode EH45
Satisfaction Ratings   Overall Rating 9.5 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 8     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description   The customer has requested anonymity.        Customer Review

Back to top 6 May 2010 - Recommended by customer in Postcode EH4 Cost: £1390
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit Yes Terms: Cancellation Yes Insurance or Other Protection Yes Procedure for making Claims Yes		Description            Customer Review     "1st class."

Back to top 30 Apr 2010 - Recommended by customer in Postcode EH42 Cost: £1400
Satisfaction Ratings   Overall Rating 10 Packing & Handling 10 Collection & Delivery 10 Service 10 Value 10     Code of Practice BAR Code Yes Clear description Yes Terms: Liability Yes Terms: Time Limit No Terms: Cancellation No Insurance or Other Protection Yes Procedure for making Claims No Claim Handling Yes		Description            Customer Review     "The removers were very helpful and courteous, where a mirror was damaged they drew my attention to it, I arranged for repair by a specialist and the account was settled direct whilst we were away on holiday, when the keys were not available for the new house they waited 30 minutes for me to arrive without complaint"