Steps Estate Agents
Estate Agent - Dagenham, Essex.  Listed under: Estate Agents - Residential Letting and Estate Agents - Residential Sales
 Recommendations
This graph shows the proportion of respondents that would recommend this firm to friends: Green = Yes Red = No Yellow = No Response or Don't Know
"would you recommend this firm to a friend?"		 
  

This graph shows the number of references received each quarter. We recommend that you look for a consistent pattern of references, bearing in mind the size of the firm.
5 year Track Record : References received per quarter

 
 Total References Received: 10


 		 
  
 
 

Satisfaction Ratings

Professional:  Professional 9.3/10
Friendly:  Friendly 9.8/10
Knowledgeable:  Knowledgeable 9.4/10
Helpful:  Helpful 8.6/10
Overall:  Overall 9.3/10 		 
  

Professional: The firm acted professionally at all times
Knowledgeable: The firm showed a good knowledge of local market conditions
Friendly: The staff are friendly and give clear and helpful information
Helpful: The firm helped in the negotiations between buyer and seller



Price
This graph shows the proportion of references falling into each band of Price. This may help you to identify whether the firm tends to specialise in large or small properties



Top 10 Postal Areas
This graph shows the 10 postcodes (or less) for which we have received the most references. This may help you to see whether the firm operates over a wide area, or more locally, and if they usually operate in your area.



 
 Key to Ratings: 10 = Delighted 9 = Very Happy 8 = Happy 7 = Very Satisfied 6 = Satisfied 5 = OK 4 = Dissatisfied 3 = Very Dissatisfied 2 = Unhappy 1 = Very Unhappy 0 = Outraged  
  
Read the individual handwritten references …
This page shows the number of references sent to Referenceline in each 3-month period and their average rating (out of 10).  By using this website, you agree to our rules, and we suggest you read our section on Consumer Advice.  Copyright Referenceline - All rights reserved.  Every customer may send us their comments. You may request a form here.