A R Wright Garden & Building Maintenance

10 Gravelfield Close
Norwich
Norfolk
NR1 4NH

Property Maintenance

Listed under:  Fencing Contractors, Handyman / Handyperson, Hedge Cutting / Trimming, Paths Patios & Paving, Property Maintenance, Tilers / Tiling / Grouting
100% recommended   Rating A R Wright Garden & Building Maintenance 10/100
167 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 167 reviews since 2011
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The price represents value for money
 
 
 
Recent Reviews 
 
" Excellent work. Friendly and professional. High quality work and materials. "   more
 
" The work was fully explained and carried out meticulously by Aaron. He was a pleasure to deal with and we will not hesitate to use again. It was so refreshing to deal with some one who plainly takes p...."   more
 
" second time we have use this company and will use again. work is to a high standard. communication is good - even in challenging circumstances of Covid."   more
 
" Excellent work, very helpful and courteous, left site clean and tidy He responded to initial email even though he could not do work. At that time other TT traders did not respond at all. He gave a re...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 98%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 99%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 98%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 70%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Aaron 68
arrived 4
Barney 5
brilliant 8
care 7
class 5
clean 14
cleared 5
conscientious 5
considerate 4
courteous 8
definitely 13
efficient 12
Excellent 36
extremely 12
finished 7
Friendly 32
garden 18
good 23
great 9
happy 16
hard 14
helpful 11
highly 15
informed 11
level 7
lovely 8
neat 9
pleasant 12
pleased 33
pleasure 8
polite 17
professional 24
Prompt 9
Punctual 8
quality 13
quote 8
recommend 46
recommended 8
recommending 7
reliable 10
result 10
satisfied 10
second 8
service 23
standard 21
thoroughly 8
tidy 33
workmanship 7
Wright 22
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 23 May 2023
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of 7 fence parcels.
Removal of old fence.
 

"Excellent work. Friendly and professional. High quality work and materials. "
 
 
 
 
 
 

Review 21 Nov 2022
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Laying of extension to patio and associated bricklaying.
 

"The work was fully explained and carried out meticulously by Aaron. He was a pleasure to deal with and we will not hesitate to use again. It was so refreshing to deal with some one who plainly takes pride in his work and level of service. "
 
 
 
 
Team:
Aaron Wright
 
 
 

Review 28 Sep 2022
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Fending new and repairs
 

"second time we have use this company and will use again.
work is to a high standard.
communication is good - even in challenging circumstances of Covid."
 
 
 
 
 
 

Review 16 Sep 2022
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New patio area and replace existing paths with same stone.
 

"Excellent work, very helpful and courteous, left site clean and tidy
He responded to initial email even though he could not do work. At that time other TT traders did not respond at all. He gave a realistic date of when he could do work and kept in contact. Felt trustworthy and reliable."
 
 
 
 
 
 

Review 20 Aug 2022
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
New patio and step
 

"Pleased with the work - good service and comms
Would recommend to others."
 
 
 
 
 
 

Review 23 Jun 2022
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Relaying defective patio.
 

"From initial contact to completion of work the service was top rate."
 
 
 
 
Team:
Aaron Wright
 
 
 

Review 4 Apr 2022
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Concrete posts and gravel boards, wood panels fence and gate.
REmove stones to lay slabs. 6 x 8 small wall repointed.
Wood edging installed to retain gravel from flower bed.
All waste material removed.
 

"Very pleased with what Aaron has done.
A very professional job neat tidy and efficient. I would recommend Aaron to anyone."
 
 
 
 
 
 

Review 24 Jan 2022
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove existing fence in sections to side and front and back garden. Replace with 5'6"x6' wooden panels to sit on concrete gravel boards slotted between 9' concrete posts.
 

"Aaron did an excellent job. He faced a difficult sloping ground and this fence forward the boundary to 6 other properties in an adjacent road. He had to work around several gardens where sheds were placed close to, and too close to, in one case, the existing boundary fence. So it was a challenging piece of work. "
 
 
 
 
Team:
Ar Wright
 
 
 

Review 1 Dec 2021
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
REmove and keep any old slabs to use again to add another car park space to drive, with new slabs. Aaron went above and beyond what I asked for also did a little job inside.
 

"Always prompt, very hard worker with a friendly manner, very reasonably price."
 
 
 
 
Team:
Aaron Wright
 
 
 

Review 11 Nov 2021
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of garden decking area
Tree fence panels replaced
 

"Really happy with the work Aaron carried out and his attention to detail. Aaron kept me informed throughout the job including with regards to the price of timber increasing during Covid. Would definitely use Aaron again!"
 
 
 
 
Team:
Aaron Wright
 
 
 

Review 1 Nov 2021
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Trim hedge to 6ft tidy shrubs in back garden. All waste taken.
 

"Very efficient service.
Excellent customer service.
Thoroughly recommend to all."
 
 
 
 
 
 

Review 16 Sep 2021
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove and replace fence
Remove old she, retrieval base and put up new shed
Remove decking and replce
Remove large trellis and replace
Re-fit existing gate to two new posts
 

"Excellent standard of workmanship
Reliable highly recommended
Good value for money"
 
 
 
 
Team:
Aaron Wright
 
 
 

Review 9 Jun 2021
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove old boarder and replace with new oak raised bed. And dig out design and lay new pathway.
 

"Very pleased with Aaron, this is the second time he has completed landscaping for me. On both occasions, the work has been done to very high level. Lovely to deal with professional service as long as you keep him hydrated with coffee."
 
 
 
 
 
 

Review 7 Jun 2021
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New fencing and tree cutting.
 

"This is the second time we've used Aaron, and we've been very happy both times. He's friendly, always helps us updated on what he's doing and how much it will cost, and his work is of the highest quality.

"
 
 
 
 
 
 

Review 1 Jun 2021
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Take up old patio Concrete pad dry up and taken away. Area leveled up. Area wacked down and geo textile membrane laid on top.
2x2 slabs relaid on a 5 part sharp sand 1 part cement base. Drainage area between slabs and edges. Extra slabs supplied where concrete pad and 3x2 slabs were. Path leading from patio to shed dug out and relaid in sam way as patio.
 

"I am very pleased with the work Aaron completed in my garden. The patio looks great and the work was completed on time and to a high standard."
 
 
 
 
 
 

Review 1 Jun 2021
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Land scaping
 

"Aaron is a conscientious worker and aims to please the customer which he does in bucket-loads!
I would recommend him and already one of them have asked him to work for them."
 
 
 
 
 
 

Review 11 May 2021
Recommended by customer in NR18
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Remodelling of garden work included; relaying existing patio to make safe, laying of new footpath and new patio. Assembly of arbour seat, construction of raised bed extending of existing plant borders.
 

"Remodelling of garden work included.
Laying new patio, new footpath relaying of existing patio to make safe. Assembled arbour seat constructed raised bed extended/dug up plant borders. Adjusted side gate.
Aaron very cheerful and polite and left site clean and tidy. Would recommend to anyone."
 
 
 
 
Team:
Ar Wright
 
 
 

Review 8 Apr 2021
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2 x small patio's laid a eucalyptus tree removed. All rubbish removed and left very tidy.
 

"Aaron and his helper were very friendly and efficient. Worked hard and checked with us if anything needed clarification. He was cheaper than another quote we had. We're very happy with the result."
 
 
 
 
 
 

Review 23 Mar 2021
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove and level large area of patio and path. Lay new patio and re-use old patio for new path.
 

"Aaron has completed two previous jobs for us including fence and gates so we had no hesitation asking him to complete our patio and path. He has done a great job and is always friendly and does a neat and tidy finish."
 
 
 
 
Team:
Aaron Wright
 
 
 

Review 12 Feb 2021
Recommended by customer in NR18
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove and replace rotten fence, 3ft closed panel of 2 ft trellis panel ( made and cut to order/fit) with concrete posts and kickboards. Replace front path to match the back patio.
 

"This is the second time I have used this company and would highly recommend. Very happy with workmanship and extremely pleased with the final result. Importantly for me, I can trust Aaron at the property as I was not present all the time to constantly supervise.
100% top job again Aaron, Thank you!
Also very Covid aware and safe."
 
 
 
 
Team:
Aaron
 
 
 
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