David Staff Painter & Decorator

46 Holmesdale Road, Brundall
Norwich
Norfolk
NR13 5LX

Painter & Decorator

Listed under:  Painters & Decorators / Painting & Decorating
99% recommended   Rating David Staff Painter & Decorator 9.9/100
169 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 169 reviews since 2010
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The price represents value for money
 
 
 
Recent Reviews 
 
" David did the decorating while we were away - we trust him to get on with the work. In the past his charges have been very reasonable so now we don't bother with estimate in advance. "   more
 
" Very satisfied excellent work. "   more
 
" A professional approach reliable and friendly. Everything done to a very high standard, exceeded expectations by carrying our minor repairs and cleaned windows and gutters. Takes a real pride in his w...."   more
 
" Very good job. We are very happy! Thank you. "   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 92%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 4
advice 4
attention 8
bedroom 4
booked 4
Brilliant 4
care 4
careful 7
clean 21
considerate 10
courteous 10
David 70
decorating 7
definitely 11
Delighted 10
detail 9
excellent 74
extremely 12
finish 11
friendly 13
friends 11
future 8
good 24
great 7
happy 14
helpful 8
highly 10
painting 7
person 8
pleasant 17
pleased 17
polite 12
professional 25
punctual 8
quality 18
quote 7
recommend 32
recommended 17
recommending 10
reliable 12
results 7
satisfied 7
service 16
standard 34
thorough 7
tidy 25
tradesman 9
trustworthy 13
worker 10
workmanship 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 17 Feb 2020
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Painting lounge and bathroom.
 

"David did the decorating while we were away - we trust him to get on with the work. In the past his charges have been very reasonable so now we don't bother with estimate in advance. "
 
 
 
 
 
 

Review 30 Sep 2019
Recommended by customer in NR5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Exterior printing to garage.
 

"Very satisfied excellent work. "
 
 
 
 
 
 

Review 6 Sep 2019
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House exterior paint and glass.
 

"A professional approach reliable and friendly. Everything done to a very high standard, exceeded expectations by carrying our minor repairs and cleaned windows and gutters. Takes a real pride in his work.
Would thoroughly recommend. "
 
 
 
 
 
 

Review 4 Jul 2019
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Exterior painting of windows.
 

"Very good job. We are very happy! Thank you.
"
 
 
 
 
 
 

Review 29 Mar 2019
Recommended by customer in NR35
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Painting and decorating several rooms.
 

"David went above and beyond what he quoted for. A very pleasant and helpful man nothing was too much trouble. "
 
 
 
 
 
 

Review 26 Feb 2019
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Inside decoration bedroom and plastered ceiling hall, stairs and landing.
 

"Excellent work - very thorough - we are very pleased with the results. "
 
 
 
 
 
 

Review 17 Dec 2018
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Interior decoration (3 floors) fill and make good cracks. Rub down ceilings walls. Apply 2 coats
Doors stairs - Rub down paint work
Touch up apply 1 coat.
 

"Excellent service.
Full restoration of each area to normal with carpets vacuumed fixtures and fitting rehung. Did the work in one day less thank original estimate and did not charge for it, although would have paid it as job fully completed to very high standards.
"
 
 
 
 
 
 

Review 15 Nov 2018
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Re-decorating hallway, stairwell and upstairs loading.
 

"David carried out a very professional job. It was done with great care and attention to detail. He is considerate and pleasant and worked a long day, to finish as planned. "
 
 
 
 
 
 

Review 5 Oct 2018
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Decoration to lounge and sunroom.
 

"Excellent work. Very pleased with all that David did, both in the decorating and his help in moving furniture, etc.
Every detail was attended to with a helpful attitude. Highly recommended. "
 
 
 
 
 
 

Review 10 Sep 2018
Recommended by customer in NR5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Redecoration of lounge.
 

"Another excellent job carried out by Davis. We have used him a number of times and he always completed it to a very high standard and with no fuss. I would definitely recommend him. "
 
 
 
 
 
 

Review 22 Jun 2018
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Painting exterior of bungalow, garage and gates/fence.
 

"First class workmanship. Would not hesitate to use him again."
 
 
 
 
 
 

Review 5 Jun 2018
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Painting and decorating a bedroom and kitchen. Staining and painting woodwork.
 

"Once again, I have nothing but praise for David Staff. He is courteous, helpful and obviously takes a care and delight in his work. There is always a helpful breakdown of what work is required, and there are no hidden extras!"
 
 
 
 
 
 

Review 26 Apr 2018
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Decoration of 2 bedrooms and kitchen: Walls, ceilings and woodwork.
 

"David's work is of the highest quality.
He kept me informed throughout the process.
He is punctual, pleasant and totally trustworthy.
All was left clean and tidy.
I would employ him again without hesitation."
 
 
 
 
 
 

Review 13 Apr 2018
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Painting hallway, stairs, landing and Bannister.
 

"David was polite and friendly, house was left tidy and clean.
Quality of finish was high.
Very happy."
 
 
 
 
 
 

Review 29 Mar 2018
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Wallpapering/painting.
Total of 5 rooms.
 

"Excellent work as usual."
 
 
 
 
 
 

Review 8 Mar 2018
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Decoration of bedroom, including large wooden bay window.
 

"We are really pleased with the standard of David's work. He has completely transformed a very shabby bedroom through meticulous preparation and attention to detail even though this meant the job took larger than originally quoted, he did not charge extra. He is an honest, reliable and friendly tradesman, whom we would not hesitate to recommend to others."
 
 
 
 
 
 

Review 15 Feb 2018
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Painting two room - Walls ceilings and woodwork.
 

"Wonderful work (as always).
David does a great job and is always tidy and very pleasant to have in the house. "
 
 
 
 
 
 

Review 6 Feb 2018
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Decoration to small lounge/dining room
Decoration to hallway and stairwell .
 

"He worked and completed the work to my full satisfaction."
 
 
 
 
 
 

Review 2 Jan 2018
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Decoration of kitchen.
 

"David did a very good job as always. He is very professional in everything he does and we have recommended him to family members."
 
 
 
 
 
 

Review 22 Dec 2017
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Decoration of bedroom and dining room - making good, paneling, ceilings and walls. Staining woodwork.
 

"Brilliant - it is a privilege and joy to know someone who takes such care and pride in their work. "
 
 
 
 
 
 
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