Facit Testing Ltd

225 Yarmouth Road
Norwich
Norfolk
NR7 0SW

PAT Testing

Listed under:  Electrical Installation Condition Report EICR, Electrical Test & Inspection, Electricians, Fixed Installation Testing, PAT Testing
100% recommended   Rating Facit Testing Ltd 9.9/100
3 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 3 reviews since 2013
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" I have used FACIT for a number of years to initially carry out PAT's and fixed wire testing, then to carry out repairs and installation work. I have always found them to be very reliable, competent an...."   more
 
" Have used this firm on several occasions. Very good service."   more
 
" We have used Facit Testing for the past 5 years to complete works at our sites which are located across the country. They are the first contractors I will contact with regards to electrical mainten...."   more
 
About Us

We apply great emphasis on building long-term relationships with our clients and this has ensured our success and longevity in the electrical safety testing, electrical installation, and electrical services market. It is no coincidence that we've been providing electrical safety testing, electrical installation, and electrical services to the UK market for over 30 years. Our aim has always been to provide a proactive, long-term service solution that is tailored to your situation – whether your electrical equipment and infrastructure is run-of-the-mill or at the cutting edge of technology, Facit Testing (Specialist Electrical Services) will deliver.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

electrical 2
FACIT 2
good 2
testing 2
attitude 1
competent 1
compliant 1
conduct 1
contact 1
contractors 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Oct 2013
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
PAT's, fixed wire testing, electrical repairs and maintenance

"I have used FACIT for a number of years to initially carry out PAT's and fixed wire testing, then to carry out repairs and installation work. I have always found them to be very reliable, competent and friendly with a good work ethic. The company is run from the top with a compliant attitude and hard work, this is also seen throughout the the work force, including the office staff.They have a good understanding of schools with strict deadlines and out of hours needs.I can without hesitation recommend FACIT testing to carry out all your electrical needs."
 
 
Team:
Brian Danny Dean Katie James
 
 
 

Review 18 Oct 2013
Recommended by customer in IP27
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Fuse board change and repair work

"Have used this firm on several occasions. Very good service."
 
 
Team:
Brian Impleton
 
 
 

Review 18 Oct 2013
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
PAT Testing Fixed Wire Testing Emergency Light Testing Completed at three sites and two had to be completed on a weekend.

"We have used Facit Testing for the past 5 years to complete works at our sites which are located across the country.

They are the first contractors I will contact with regards to electrical maintenance and they conduct the work in a professional manner with minimal disruption.

"
 
 
 
 
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