Enhance

11 Blenheim Road
Kings Lynn
Norfolk
PE30 3HE

Locksmith

Listed under:  Double Glazing Repairs, Glass / Glazier / Glazing, Locksmiths
99% recommended   Rating Enhance 9.8/100
206 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 206 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" Very happy with the overall service from Enhance. We were recommended them from friends and used them in an emergency after our bathroon window had shattered. They came out promptly and explained the ...."   more
 
" Came out very quickly. Straight from another job."   more
 
" Very very good also very helpful and friendly."   more
 
" Fast response by Steve to my morning call, arriving at lunchtime. Very professional job completed at a competitive price. Would highly recommend"   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 93%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 95%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 90%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 97%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 86%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 7
brilliant 5
broken 3
class 10
clean 13
cleaned 4
couldn’t 3
courteous 3
definitely 3
door 6
efficient 24
efficiently 13
Enhance 8
estimate 3
Excellent 35
explained 3
Extremely 4
family 4
Fast 6
fault 3
fitted 3
friendly 19
friends 7
future 3
good 37
happy 9
helpful 13
highly 6
J 7
knew 3
lock 8
nice 5
pleasant 5
pleased 23
polite 12
professional 13
prompt 8
quick 23
quickly 10
Quote 6
recommend 30
reliable 5
repair 5
response 5
satisfied 10
service 38
tidy 16
window 6
workers 5
workmanship 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 15 Dec 2019
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of glass for bathroom velux window

"Very happy with the overall service from Enhance. We were recommended them from friends and used them in an emergency after our bathroon window had shattered. They came out promptly and explained the time that would elapse while the glass was ordered. Able to pay via card too which was a bonus.Would definitely recommend to others."
 
 
 
 

Review 4 Apr 2018
Recommended by customer in PE33
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Lubricate door locking system.
 

"Came out very quickly.
Straight from another job."
 
 
 
 
Team:
Steve
 
 
 

Review 24 Oct 2017
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Patio door.
 

"Very very good also very helpful and friendly."
 
 
 
 
Team:
Phil Hodgson
 
 
 

Review 14 Mar 2017
Recommended by customer in PE36
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
New side plate on inner front door fitted.

"Fast response by Steve to my morning call, arriving at lunchtime. Very professional job completed at a competitive price. Would highly recommend"
 
 
Team:
Steve
 
 
 

Review 21 Nov 2016
Recommended by customer in PE37
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace door handle.
 

"On time and efficient."
 
 
 
 
Team:
Phil
 
 
 

Review 24 Oct 2016
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace S/unit to bay window.
 

"Carried out job quickly and efficiently, friendly and helpful, clean and tidy."
 
 
 
 
Team:
Phil Steve
 
 
 

Review 9 Oct 2016
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing 4 misted up glazing units.
 

"Difficult job well done. Really pleased. Will employ them again if needed."
 
 
 
 
Team:
Phil Steve
 
 
 

Review 5 Oct 2016
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Lock replacement repair to patio door.
 

"Excellent service with a smile."
 
 
 
 
Team:
Phil Steve
 
 
 

Review 5 Oct 2016
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair to conservatory doors.
 

"Experience but efficient."
 
 
 
 
Team:
Phil
 
 
 

Review 4 Oct 2016
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting new doors locks to three doors.
 
 
 
Team:
Phil Steve
 
 
 

Review 30 Sep 2016
Recommended by customer in PE34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace 55/units. One door panel in back door. 2 window handles.
 

"Friendly, reliable, efficient, quick. Recommend 100%."
 
 
 
 
Team:
Phil Steve
 
 
 

Review 8 Sep 2016
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To sort out lock on french door. They also fitted rubber around my back door and bathroom window as a replacement, very satisfactory.

Sandringham windows from Derringham fitted a new pane of glass on my french door, they said the door had dropped, it got so I couldn't lock it, on contact with them was told I needed a new lock and they couldn't do it.

They phoned the window doctor and I was given an estimate of £279 to fit a new lock. After nearly a month it wasn't done, I complained, they said it would be done in 2 days, it wasn't so I phoned Trading Standards for advice.
 

"A friend gave me Enhance No. and they did a wonderful job and did not need a new lock.

I have written to both San Win and Win Doc and informed them."
 
 
 
 
Team:
Phil Steve
 
 
 

Review 5 Sep 2016
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace patio track and wheels.
 

"Very satisfied."
 
 
 
 
Team:
Phil Steve
 
 
 

Review 25 Jul 2016
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair to faulty front door (Emergency)
 

"Most excellent and efficient company."
 
 
 
 
Team:
Phil
 
 
 

Review 20 May 2016
Recommended by customer in PE38
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace window in the conservatory.
 

"The two gentlemen arrived on time. Were both pleasant and courteous, and carried out the work with efficiency."
 
 
 
 
Team:
Phil Steve
 
 
 

Review 13 May 2016
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Finding and providing lost keys for plastic windows changing handles and unstiching windows.
 

"Quick effortless job."
 
 
 
 
Team:
Phil Stave
 
 
 

Review 9 May 2016
Recommended by customer in PE34
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
New handle on back door.
 

"Company recommended through family member very pleased to have broken door handle replaced."
 
 
 
 
Team:
Steve Phil
 
 
 

Review 6 May 2016
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement to two long panels of conservatory window.
Two S/units of bathroom.
Bedroom.
 

"Very professionally carried out as specified."
 
 
 
 
Team:
Phil Steve
 
 
 

Review 6 May 2016
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced handle on patio door.
 
 
 
Team:
Steve
 
 
 

Review 29 Apr 2016
Recommended by customer in PE32
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced door barrel and two sealed units in window.
 
 
 
Team:
Philip Steve
 
 
 
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