Sweepout

Where reputations count.

3 Poplar Road, Carlton Colville
Norwich
Norfolk
NR33 8JF

Chimney Engineer

www.sweepout.co.uk

Email This Business

Tel 01502 530735
Mobile 07816 662523

Listed under: Chimney & Flue Liners, Chimney Engineer, Chimney Repairs, Fireplaces and Hearths, Woodburner Installer

100% recommended Rating 9.9/100
33 reviews since 2015

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 33 reviews since 2015

Quality	9.9/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.8/10
The price represents value for money

Recent Reviews

" Had a wood burner and liner fitted this week by Sweepout. Gary and the team were very professional and completed the work to a very high standard. Gary had a wealth of knowledge and advice for the bes...." more

" I contacted Gary to fit a chimney cap, he was easy to contact and answered my queries promptly by email and provided an online quote. He arrived on time and carried out the work without issues." more

" I had been looking for someone to replace my chimney pot. When a friend suggested the Norfolk Trusted Trader site. Sweepout was one of only two companies to get back to me. Gary contacted me by emai...." more

" Gary is a lovely man: straightforward, reliable and a good worker. We have stuck with him for years." more

About Us
Information provided by the business
Legal Name: Mr Gary Cox.

Businesses
login to your control panel
to add your video or text here

Review 21 Oct 2022 Recommended by customer in Nr33 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of Flue liner and supply and fit of a Portway Arundel.

"Had a wood burner and liner fitted this week by Sweepout. Gary and the team were very professional and completed the work to a very high standard. Gary had a wealth of knowledge and advice for the best options for my type of chimney. An all round trusted trader for wood burner installation and chimney sweeping 10/10"

Team:
Gary

REPORT THIS REVIEW

Review 28 Apr 2021 Recommended by customer in NR5 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

To fit a chimney cap,

"I contacted Gary to fit a chimney cap, he was easy to contact and answered my queries promptly by email and provided an online quote. He arrived on time and carried out the work without issues."

REPORT THIS REVIEW

Review 21 Dec 2020 Recommended by customer in NR14 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Replacement of missing chimney pot and removal flue liner.

"I had been looking for someone to replace my chimney pot. When a friend suggested the Norfolk Trusted Trader site.
Sweepout was one of only two companies to get back to me. Gary contacted me by email asking for photos etc. of the job needed to be done. I was promptly sent a breakdown of the repair and a date it could be done.
Gary arrived on the day and I was reassured regarding social distancing etc. regarding Covid-19. The job was carried out and all debris etc. was cleared up.
I would recommend this company as they were efficient and friendly."

Team:
Gary and Steve

REPORT THIS REVIEW

Review 5 Aug 2020 Recommended by customer in NR35 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Customer Review

Chimney sweep

"Gary is a lovely man: straightforward, reliable and a good worker. We have stuck with him for years."

REPORT THIS REVIEW

Review 24 Jan 2018 Recommended by customer in NR18 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

All work associated with fitting a wood burning stove

"Gary was extremely helpful when first deciding what type of stove to have and what work would be needed. His estimate was very competitive and the work was done to the highest standard. I would be very happy to recommend him."

REPORT THIS REVIEW

Review 23 Oct 2017 Recommended by customer in IP22 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Install freestanding woodburner

"Really pleased with the installation of our woodburner by Gary, would definitely recommend him, very informative, friendly guy."

Team:
Gary

REPORT THIS REVIEW

Review 21 Aug 2017 Recommended by customer in NR14 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Chimney repairs and re-painting Chimneys sweeping Repair chimney leak Price below excludes cost of scaffolding

"Very professional and helpful"

Team:
Gary Cox

REPORT THIS REVIEW

Review 1 Nov 2016 Recommended by customer in NR6 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Log burner technical check, some re-fixing and chimney swept.

"Prompt, cheerful and efficient.
"

Team:
Gary Tom

REPORT THIS REVIEW

Review 12 Apr 2016 Recommended by customer in NR29 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of wood burner.

"Very friendly everything they done was explained to us clearly."

Team:
Gary Tom

REPORT THIS REVIEW

Review 14 Mar 2016 Recommended by customer in NR14 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

Purchase and fit lower panel at back of fire box.

"Good service."

Team:
Gary

REPORT THIS REVIEW

Review 9 Mar 2016 Recommended by customer in NR14 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Remove stove sweep flue remove cellars swap he fit new pipe and tp 90% he test including all parts and labour.

"Excellent work regarding quality, neatness, experienced and professionalism."

Team:
Gary Tom

REPORT THIS REVIEW

Review 2 Mar 2016 Recommended by customer in NR4 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Re-sealed flue from wood burner on roof to solve leak, then serviced burner.

"They were able to come sooner than I anticipated and did a through job."

Team:
Gary Tom

REPORT THIS REVIEW

Review 12 Nov 2015 Recommended by customer in NR14 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Cleaned chimney and serviced wood burner.

"Work carried out as usual in a confident and friendly manner without any mess."

Team:
Gary Tom

REPORT THIS REVIEW

Review 22 Oct 2015 Recommended by customer in NR21 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Re-line chimney & carry out modifications to fireplace.

"They explained to me exactly what they where doing as the job progressed."

Team:
Gary Tom

REPORT THIS REVIEW

Review 12 Oct 2015 Recommended by customer in NR14 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

2 chimney pots, 2 rain/bird guards, filling cracks to 1 chimney.

Team:
Gary Tom

REPORT THIS REVIEW

Review 7 Oct 2015 Recommended by customer in NR14 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Sweep flue and check stove.

Team:
Gary Tom

REPORT THIS REVIEW

Review 28 Sep 2015 Recommended by customer in NR29 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installing a multiple store (purchased separately by myself) inserting liner, removing old stove, capping chimney, fire proofing oak beam etc. Cleaning and inspecting chimney.

Team:
Gary Tom

REPORT THIS REVIEW

Review 21 Sep 2015 Recommended by customer in NR14 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

A - flashing chimney and repairing using cement etc.

Team:
Gary Tom

REPORT THIS REVIEW

Review 21 Sep 2015 Recommended by customer in NR14 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Sweep chimney.

"Arrived in time slot arranged, friendly and polite."

Team:
Gary

REPORT THIS REVIEW

Review 14 Sep 2015 Recommended by customer in NR14 business Sweepout https://www.referenceline.com/chimney_engineer-in-norwich-sweepout-60139

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Swept chimney.

"Very good reliable service. We have had our chimney swept by sweep out for about seven years and have always been entirely satisfied."

REPORT THIS REVIEW

» 2 1

Referenceline - Helping you make a more informed choice. Here's how.
TRUSTED FIRMS: Read our reviews for businesses vetted by the organisations listed below. To visit or join them: Click [+]
Referenceline Consumers Businesses Contact Us Our Rules Privacy Site Map	Trading Standards Dumfries and Galloway [+] Dundee [+]	Approved Codes British Association of Removers [+] TrustMark TrustMark [+] Trade Bodies British Compressed Air Society [+]	A more informed choice ... Referenceline shows you unique information about the experience of the firm and reviews from different types of customer, so we can help you make a more informed choice, but we're not responsible for the work of the listed businesses. By using this website you agree to our rules and our use of cookies. © Referenceline Ltd. All rights reserved.
GENUINE REVIEWS: If you are concerned about any review, then please get in touch: is this review genuine?.
Referenceline is genuine too : We're an Approved member of Trading Standards Buy with Confidence

Customer Reviews
Sort:	» 2 1
Budget: