M A Pitcher Builders Ltd

10 Harlington Avenue
Norwich
Norfolk
NR6 5LJ

Builder

Listed under:  Builders, Builders - Extensions, Builders - New Builds, Builders - Renovations, Carpenters & Joiners / Carpentry & Joinery, Conservation Building Work, Conservatories, Plasterers / Plastering / Renderers / Rendering
100% recommended   Rating M A Pitcher Builders Ltd 9.9/100
14 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 14 reviews since 2017
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.9/10 Value Rating 9.9
The price represents value for money
 
 
 
Recent Reviews 
 
" Standard of workmanship was exceptional as well as their attitude and conduct. They were punctual polite and approachable."   more
 
" Mark and the team were very dependable. No queries were ignored and always replied to quickly. Extremely professional company."   more
 
" Good communication between myself and the builders, this allowed us to remain on the premises longer than anticipated. They were tidy and very considerate. Great knowledge and ideas. As my husband wor...."   more
 
" The work was carried to a high professional standard. Mark and his team were ways polite and helpful. They did a very good job and included extra work when requested and carries this out at reasonable...."   more
 
About Us


Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 91%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

builders 3
Clean 2
communication 2
Extremely 2
friendly 2
Good 4
helpful 3
impressed 2
Mark 3
pleased 4
polite 4
professional 2
quickly 2
recommend 3
result 3
Service 2
Standard 3
team 3
tidy 5
workmanship 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 13 Dec 2019
Recommended by customer in NR28
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Base and brick work for a rear 6m x 4m garden room.
 

"Standard of workmanship was exceptional as well as their attitude and conduct. They were punctual polite and approachable."
 
 
 
 
Team:
Mark Sam Alan
 
 
 

Review 29 Nov 2019
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Lift extension
Extension to kitchen and dinner
Full plumbing refit
Underfloor heating
Electrics rewire
Render of exterior
Gutters soffits replacement
Full re plaster
Replacement window and door.
 

"Mark and the team were very dependable. No queries were ignored and always replied to quickly.
Extremely professional company."
 
 
 
 
Team:
Mark Pitcher
 
 
 

Review 19 Nov 2019
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of conservatory, single storey rear extensions and front single storey extensions and porch.
 

"Good communication between myself and the builders, this allowed us to remain on the premises longer than anticipated. They were tidy and very considerate. Great knowledge and ideas. As my husband worked away, I felt comfortable with them on site. "
 
 
 
 
 
 

Review 18 Nov 2019
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Alterations to the rear of a bungalow to form, kitchen, bathroom and dining area. fit out bathroom and supply and fit kitchen.
 

"We have been really impressed with all the work carried out in our home. The builders were very friendly. Clean and tidy and the most impressive they were always on time. We would highly recommend them. "
 
 
 
 
 
 

Review 18 Nov 2019
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Single storey extension to bungalow and changes to adjacent rooms where required.
 

"The work was carried to a high professional standard. Mark and his team were ways polite and helpful. They did a very good job and included extra work when requested and carries this out at reasonable cost. We are delighted with the final extension which fit in very well on the end of the bungalow. It look original. "
 
 
 
 
Team:
Mark Sam Marti
 
 
 

Review 16 Mar 2017
Recommended by customer in NR5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Loft conversion.
 

"I would recommend Mark. He was a good team that works quickly and efficiently very pleased with end result."
 
 
 
 
Team:
Mark
 
 
 

Review 16 Mar 2017
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Taking down and disposing of a conservator and building a garden room with under floor heating.
 

"Fantastic workmanship. Polite and helpful.
Communication via text well.

Project managed even on holiday.

Very tidy workers - swept every night and hosed down.

Left working area tidy with another tonne of single distributed. Fab!"
 
 
 
 
 
 

Review 13 Mar 2017
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Patio aria slabs, sleepers.
 

"Very reliable and friendly.

Service and nothing was too much trouble.

After hearing so many horror stories about tradesman I was nervous but I will have to admit this was a joy from start to finish and I am over the moon with end result. "
 
 
 
 
 
 

Review 13 Mar 2017
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From small works $100 upto and beyond large building projects $10,000 and
 

"Have used M.A.Pitcher for all our company building works for the last 5 years and can not fault."
 
 
 
 
 
 

Review 13 Mar 2017
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Conservatory base.
 

"Excellent work. very pleased with result. Tidy work area and courteous builders. "
 
 
 
 
 
 

Review 10 Mar 2017
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Small first floor extension - c/w.
Whole house guttering and barge boards.
 

"Very good indeed.
Competitive price.
Informed when on site \ when not.
High standard of work.
Tidy.
Everything left in safe condition in evenings."
 
 
 
 
 
 

Review 10 Mar 2017
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Conservatory base; inc plastering and electrics.
 

"1st class, very helpful and efficient, nothing but top service all round. "
 
 
 
 
 
 

Review 9 Mar 2017
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Design garden area with patio and fencing.
 

"I was very impressed with the men that worked here, they were polite and very clean.
I would definitely recommend them.
I was also very pleased with the work."
 
 
 
 
 
 

Review 9 Mar 2017
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Since storey extension and internal alteration.
 

"Extremely pleased with the quality and professionalism."
 
 
 
 
 
 
Back to top

1