Allstar Systems (Norwich) Ltd

334 Bowthorpe Road
Norwich
Norfolk
NR5 8AE

Plumber

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Boiler Servicing and Repairs, Central Heating Engineers, Gas Engineers, Oil Fired Boiler Service Repair & Installation, Plumbers / Plumbing
100% recommended   Rating Allstar Systems (Norwich) Ltd 10/100
29 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 29 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The price represents value for money

 
 
 
Recent Reviews 
 
" A tricky job completed in very hot weather but all done on time and to my satisfaction."   more
 
" Our tenants boiler finally died on Saturday. I emailed Will on Monday, he called straight back. He was there Tuesday to prepare quote. He even tried to restart old boilers. He and his team ASA and...."   more
 
" Finally a company you can trust, not a bunch of cowboys from start to finish 100% professional. Would only use this company in the future."   more
 
" I needed an urgent solution to a leaking hot water cylinder in an elderly relative flat Allstar System provided sound advice and option. Provided competitive estimates. Carry out the work quickly. Com...."   more
 
 
About Us



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Customer Reviews
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Review 27 Jul 2018
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of boiler.
 

"A tricky job completed in very hot weather but all done on time and to my satisfaction."
 
 
 
 
Team:
Will Ashley
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you were happy with the tidy workmanship and consistent service. It is great to know our plumbing and heating work continues to meet your expectations.

We always aim to deliver reliable boiler and heating services with clean, efficient work and attention to detail on every job. Furthermore, we are glad this standard has been maintained for you “as always”.

Thank you again for your continued support. We are always here if you need help with boiler servicing, central heating repairs, or general plumbing work in the future.
 


Review 24 Jul 2018
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Our tenants boiler finally died on Saturday.
I emailed Will on Monday, he called straight back.
He was there Tuesday to prepare quote.
He even tried to restart old boilers.
He and his team ASA and BANK were back on Saturday.
They worked from 8-6 to replace and upgrade gas supply.
Will made the installation more difficult for himself by protecting the existing tiling and boxing.
Most would have ripped out!"
 
 
 
 
Team:
William Ash Bank
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with our boiler servicing and continue to choose Allstar Systems. It is great to know you find our engineers polite and trustworthy, as we always aim to deliver a reliable and professional heating service.

Furthermore, we are glad your boiler service has consistently met your expectations. Regular boiler servicing is important for safety, efficiency, and long-term performance, so we appreciate your continued trust in our team.

Thank you again for your ongoing support. We are always here for future boiler servicing, central heating maintenance, and any plumbing or heating needs you may have.
 


Review 23 Jul 2018
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 

"Finally a company you can trust, not a bunch of cowboys from start to finish 100% professional. Would only use this company in the future."
 
 
 
 
Team:
William Ash Bank
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with the service and feel you have finally found a reliable plumber you can trust. That means a lot to our team.

We always aim to provide professional plumbing and heating services with clear communication, honest advice, and high-quality workmanship. Furthermore, we focus on delivering dependable solutions for everything from general plumbing repairs to boiler and central heating work.

Thank you again for your recommendation. We are always here whenever you need support in the future.
 


Review 23 Jul 2018
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"I needed an urgent solution to a leaking hot water cylinder in an elderly relative flat Allstar System provided sound advice and option. Provided competitive estimates. Carry out the work quickly. Completely and professionally. Couldn't have asked for better service. Highly recommend."
 
 
 
 
Team:
Will Ash
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with your boiler installation. It is great to know the work met a very good standard and that you are satisfied with the result.

We always aim to deliver professional boiler installation services with safe, efficient workmanship and clear communication throughout. Furthermore, our heating engineers focus on ensuring every system is fully tested and working correctly before completion.

Thank you again for choosing Allstar Systems. We are always here if you need future boiler servicing, central heating support, or any plumbing assistance.
 


Review 23 Jul 2018
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"William and his team worked much of the day and evening to fit a rear boiler and cylinder. William and his team were a pleasure to have in the house. William passion to do the best job possible was clear. They communicated clearly what was needed and have done a fantastic job. "
 
 
 
 
Team:
Will Ashley Bank
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear your hot water system is now fully fixed and working properly. It is great to know the issue was resolved quickly and effectively.

We always aim to deliver reliable plumbing and heating repairs, especially when it comes to hot water systems and urgent faults. Furthermore, we focus on clear diagnosis, efficient repairs, and making sure everything is fully tested before we leave.

Thank you again for your support. We are always here if you need future assistance with plumbing, boiler servicing, or central heating repairs.
 


Review 23 Jul 2018
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Professional and knowledgeable good communication and clear explanation of issue and solution. Very tidy and polite. "
 
 
 
 
Team:
Will
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with your oil boiler repair and servicing. It is great to know everything was completed to a high standard and is now working well.

We always aim to provide professional oil boiler servicing and repair work with a strong focus on safety, efficiency, and reliability. Furthermore, regular servicing helps improve performance and reduce the risk of future breakdowns.

Thank you again for choosing Allstar Systems. We are always here if you need future boiler servicing, oil heating repairs, or any plumbing and heating support.
 


Review 23 Jul 2018
Recommended by customer in IP25
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"I am really pleased with the job that William carried out in my property. He was polite and clean when working with an attention to detail. Will replaced all of my radiator in my house as advise and increased the size of my boiler. He also installed a new hot water and installed a shower pump to increase pressure to showers and bath. I would use Allstar System again and recommend to others."
 
 
 
 
Team:
William Ash
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with both your bathroom refurbishment and the commercial boiler repair at your shop. It is great to know everything was completed to a high standard and met your expectations.

We always aim to deliver professional bathroom installation and renovation services alongside reliable commercial boiler repairs. Furthermore, we focus on efficient workmanship, clear communication, and minimal disruption, especially in business environments where downtime matters.

In addition, it is great to know both the domestic and commercial work was handled smoothly and to your satisfaction.

Thank you again for choosing Allstar Systems. We are always here for future plumbing, heating, boiler servicing, or commercial heating support whenever you need us.
 


Review 23 Jul 2018
Recommended by customer in NR5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very good job!"
 
 
 
 
Team:
Will Ash
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with both your gas boiler servicing and gas boiler repair. It is great to know everything was completed well and your heating system is now working reliably.

We always aim to deliver professional gas boiler servicing and repair services with a strong focus on safety, efficiency, and long-term performance. Furthermore, regular servicing helps reduce breakdowns and keeps your central heating system running smoothly.

Thank you again for choosing Allstar Systems. We are always here if you need future boiler servicing, emergency boiler repairs, or general plumbing and heating support.
 


Review 23 Jul 2018
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Came to fit replacement combi boiler. Turned up promptly, were good to deal with and efficient throughout. Would use them again and happy to recommend."
 
 
 
 
Team:
Willliam Ash Bank
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with your combi boiler replacement and found the service fantastic. It is great to know the installation met your expectations and your new heating system is working well.

We always aim to provide professional combi boiler installation services with safe, efficient workmanship and clear communication throughout the process. Furthermore, we ensure every system is fully tested and set up for reliable long-term performance.

Thank you again for choosing Allstar Systems. We are always here if you need future boiler servicing, central heating support, or any plumbing assistance.
 


Review 23 Jul 2018
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"My Review.
Excellent service, 100% professional.
Vincent, Norwich."
 
 
 
 
Team:
Wiili
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with your new boiler installation and that everything was completed perfectly. It is great to know the system is working well and meeting your expectations.

We always aim to deliver professional boiler installation services with safe workmanship, efficient setup, and clear communication throughout. Furthermore, we ensure every boiler is fully tested for reliable heating and hot water performance.

Thank you again for choosing Allstar Systems. We are always here if you need future boiler servicing, central heating repairs, or general plumbing support.
 


Review 23 Jul 2018
Recommended by customer in NR5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"William and his team arrived on time and immediately got on with the job which was to replace an existing boiler in kitchen with a new combine boiler in the loft. Job took the two days specified. Unfortunately a leak developed under the kitchen floor, no fault of William, that was repaired as soon as they could coming especially on a Saturday morning to do so."
 
 
 
 
Team:
Willliam Ash Bank
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with your new boiler replacement in the kitchen. It is great to know the installation was completed smoothly and to a good standard.

We always aim to provide professional boiler replacement and installation services with efficient workmanship and careful attention to detail. Furthermore, we ensure all systems are safely installed, fully tested, and set up for reliable heating and hot water.

Thank you again for choosing Allstar Systems. We are always here if you need future boiler servicing, central heating repairs, or any plumbing support.
 


Review 23 Jul 2018
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent work from Allstar Systems. A prompt and thorough solution to my heating problems Allstar and tidy. Efficient and through and I am confident I have a good boiler now."
 
 
 
 
Team:
William Ash
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with your gas boiler replacement. It is great to know the installation went well and your new heating system is working as expected.

We always aim to deliver professional gas boiler installation services with safe workmanship, efficient setup, and reliable long-term performance. Furthermore, we ensure every system is fully tested before completion.

Thank you again for choosing Allstar Systems. We are always here if you need future boiler servicing, central heating repairs, or general plumbing support.
 


Review 23 Jul 2018
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Very pleased, same boiler as quoted with British gas similar price but with 10 year parks and labour guarantee, (instead of a flimsy 5 year warranty) was very helpful and waited for hours in the cold for British gas to come and sort out a supply problem. Always responds to calls, texts and emails very professional. "
 
 
 
 
Team:
William Bank
 
 
   Business Reply:

We are really pleased to hear you are happy with your gas boiler replacement. It is great to know the installation went well and your new heating system is working as expected.

We always aim to deliver professional gas boiler installation services with safe workmanship, efficient setup, and reliable long-term performance. Furthermore, we ensure every system is fully tested before completion.

Thank you again for choosing Allstar Systems. We are always here if you need future boiler servicing, central heating repairs, or general plumbing support.
 


Review 23 Jul 2018
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"William at Allstar Systems helps us at short notice when our boiler replaced in and needed replacing, despite it clearly being a very busy time of year. We were happy with the service provided and very grateful for the effort that when into fitting us in at such short notice."
 
 
 
 
Team:
Will Ashley Bank
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you have received great service and have continued to use Allstar Systems for many years. That kind of long-term trust means a great deal to our team.

We always aim to deliver consistent, professional plumbing and heating services, from boiler servicing and repairs to full central heating installations. Furthermore, we focus on reliability, clear communication, and high-quality workmanship on every visit.

Thank you again for your continued support. We look forward to helping you with any future boiler, heating, or plumbing needs.
 


Review 23 Jul 2018
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Replacement of oil fired combi boiler. Initial quote detailed as to work to be carried out and priced reasonable. Installation completed by Will and his team in friendly, efficient manner with thorough explanation of work at all stages. Excellent communication and responds quickly to email and phone call. Highly recommend. "
 
 
 
 
Team:
Will Bank
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with your new oil boiler installation and that you have continued to use Allstar Systems for many years. That long-term trust is greatly appreciated.

We always aim to provide professional oil boiler installation services with safe workmanship, efficient setup, and reliable heating performance. Furthermore, we ensure every system is fully tested and ready for long-term use.

Thank you again for your continued support. We are always here if you need future oil boiler servicing, heating repairs, or general plumbing assistance.
 


Review 9 Feb 2018
Recommended by customer in NR5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New Boiler.
 

"Very good job."
 
 
 
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you were happy with the work carried out and found it to be a very good job. We always aim to deliver reliable plumbing and heating services with high standards of workmanship and clear communication.

Furthermore, it is great to know the service met your expectations. Whether it is boiler work, heating repairs, or general plumbing, we focus on completing every job efficiently and professionally.

Thank you again for your support. We are always here if you need assistance in the future.
 


Review 22 Dec 2017
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installing new boiler, removing old boiler, installing new boiler in new position upstairs Power flush extending pipe work.
 

"Will off Allstar Systems did a quick and excellent job. We discussed options around the old faulty boiler, decided to replace, but also worked out cause of the initial fault and improved pipe work etc. Will is a great worker. "
 
 
 
 
Team:
Will Ash Bang
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with your new gas boiler installation and that you have continued using Allstar Systems for a long time. That ongoing trust in our plumbing and heating services means a great deal to us.

We always aim to deliver professional gas boiler installation work with safe workmanship, efficient setup, and reliable long-term heating performance. Furthermore, we focus on maintaining consistent service quality for returning customers across all boiler and central heating work.

Thank you again for your continued support. We are always here if you need future boiler servicing, heating repairs, or any plumbing assistance.
 


Review 13 Nov 2017
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Changing radiator valves (12)
Power flush heating system
Changing 1 radiator
Changing faulty toilet valve
Changing faulty radiator valve
Putting in inhibitor
Making sure heating system functions well.
 

"Work done efficiently and professionally. Very pleasant people, not intrusive. Could understand explanations.

"
 
 
 
 
Team:
William Ashley
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with your new gas boiler installation and that you have continued using Allstar Systems for a long time. That ongoing trust in our plumbing and heating services means a great deal to us.

We always aim to deliver professional gas boiler installation work with safe workmanship, efficient setup, and reliable long-term heating performance. Furthermore, we focus on maintaining consistent service quality for returning customers across all boiler and central heating work.

Thank you again for your continued support. We are always here if you need future boiler servicing, heating repairs, or any plumbing assistance.
 


Review 5 Oct 2017
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing thermostat bar on shower and fixing flushing mechanism in toilet.
 

"Very pleased with calm, professional and friendly manner."
 
 
 
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are very happy with the work carried out on your hot water cylinder, as well as your boiler service. It is great to know both systems are now running well and meeting your expectations.

We always aim to deliver professional hot water cylinder repairs and installations alongside thorough boiler servicing, focusing on safety, efficiency, and reliable long-term performance. Furthermore, we ensure every system is fully checked and working correctly before we leave.

Thank you again for choosing Allstar Systems. We are always here if you need future plumbing, heating, or boiler servicing support.
 


Review 28 Sep 2017
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Boiler service. PCB board replacement. Vent replacement.
 

"Very friendly, good communication and very clear on what needed to be done and demonstrated issue."
 
 
 
 
Team:
William Smith
 
 
   Business Reply:

Thank you for your feedback.

We are really pleased to hear you are happy with your oil boiler repair and servicing. It is great to know your heating system is now running reliably and efficiently.

We always aim to provide professional oil boiler servicing and repair work with a strong focus on safety, performance, and long-term reliability. Furthermore, regular servicing helps reduce breakdowns and keeps your system working at its best.

Thank you again for choosing Allstar Systems. We are always here if you need future oil boiler maintenance, heating repairs, or general plumbing support.
 

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