| Satisfaction Ratings |
| |
|
|
|
Quality
|
10/10
|
 |
|
The quality of the products or services was as expected and agreed
|
|
|
Service
|
10/10
|
|
|
The team was friendly, helpful, considerate and professional
|
|
|
Value
|
10/10
|
|
|
The price represents value for money
|
|
|
|
Show All
|
|
| |
|
|
|
|
|
|
Charges
|
Yes
|
|
Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
|
|
|
|
Timing
|
Yes
|
|
Before starting work, did the firm explain when the products or services would be provided.?
|
|
|
|
Payment
|
Yes
|
|
Before starting work, did the firm explain how and when to pay?
|
|
|
|
Reliable
|
Yes
|
|
During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
|
|
|
|
Invoice
|
Yes
|
|
On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
|
|
|
|
Guarantee
|
Yes
|
|
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
|
|
|
|
|
|
|
|
Customer Review
|
| |
Soakaway Testing to BRE365, shallow and deep test sections, for permeable paving, traditional and highway soakaway design.
Trial pitting and window sampling to obtain environmental samples to assist with land quality investigations.
Engineering supervision and logging of soils to BS5930.
CBR and plate bearing tests to assist with highway design.
Gas and groundwater monitoring of newly installed or existing wells.
|
|
| |
| |
|
Team:
Matthew Balls & Jonathan Cooper
|
| |
| |
|
|
| |
|
