Thomas and Rawson Estate & Letting Agents - Lettings

461 Ashley Road, Parkstone
Poole
Dorset
BH14 0AX

Estate Agents

Listed under:  Lettings Agents
100% recommended   Rating Thomas and Rawson Estate & Letting Agents - Lettings 9.7/100
28 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 28 reviews since 2012
 
 
 
Professional 9.6/10 Professional Rating 9.6
The firm acted professionally at all times

 
Knowledgeable 9.6/10 Knowledgeable Rating 9.6
The firm showed a good knowledge of local market conditions

 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information

 
Helpful 9.6/10 Helpful Rating 9.6
The firm helped in the negotiations between landlord and tenant

 
 
 
Recent Reviews 
 
" The team is very helpful and professional at all times and responds to my queries or needs very promptly and efficiently."   more
 
" Overall Thomas and Rawson have been a fantastic letting agent I have been renting professionally for over 8 years. Their quick replies and kind attitudes make for a comfortable relaxed feeling if I ne...."   more
 
" I'm very happy with the service provided, polite, helpful, friendly and professional, any problems I have co.e across after I moved in have bab dealt with rapidly."   more
 
" The Property management has been dealt with in a truly professional manner. I have been informed of any issues that have arisen and kept informed of all actions necessary. I have nothing but pra...."   more
 
About Us


At Thomas & Rawson we have been providing Independent, Sales and Letting services to Vendors and Landlords of residential properties, for over 30 years now. Over this time, we have established and developed a reputation with our clients, for great Customer Service, Honesty and Integrity, in everything we do.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Landlords: Ombudsman: 95%
LANDLORDS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Landlords: Advice: 100%
LANDLORDS. Did the agent advise you on a rental figure reflecting the current market for similar properties?
 
Landlords: Terms: 100%
LANDLORDS. Did the agent confirm your requirements, all fees and charges and their Terms of Business?
 
Landlords: Viewing: 100%
LANDLORDS. Did the agent agree the viewing arrangements with you and comply with these arrangements?
 
Landlords: Marketing: 81%
LANDLORDS. Did the agent ask whether the property should stay on the market after the offer was accepted?
 
Landlords: Client Account: 94%
LANDLORDS. Did the agent confirm that they hold money from tenants in a separate client bank account?
 
Landlords: Deposit Scheme: 94%
LANDLORDS. Did the agent tell you which Tenancy Deposit Scheme they are registered with?
 
Landlords: References: 100%
LANDLORDS. Did the agent take due care in obtaining references of potential tenants?
 
Tenants: Ombudsman: 88%
TENANTS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Tenants: Marketing: 60%
TENANTS. Did the agent tell you whether the property would stay on the market until your tenancy agreement came into force ?
 
Tenants: Deposits: 100%
TENANTS. Did the agent confirm that any money you pay to them will be held in a separate client bank account?
 
Tenants: Deposit Scheme: 100%
TENANTS. Did the agent tell you which government-backed protection scheme they use to protect your deposit?
 
Tenants: Agreement: 100%
TENANTS. Did the agent give you the opportunity to review the tenancy agreement before signing?
 
Tenants: Inventory: 100%
TENANTS. Did the agent provide a schedule of the condition of the property and, if furnished, an inventory of the contents?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 4
beginning 3
best 3
buying 3
communication 4
confidence 3
excellent 4
experience 4
extremely 5
family 5
fantastic 4
finding 3
flat 3
friendly 5
good 4
help 3
helpful 12
highly 4
informed 6
issues 3
just 3
Landlords 3
let 3
letting 10
looking 3
making 3
manage 3
months 3
need 3
needed 3
people 5
Peter 6
potential 3
problems 6
process 5
professional 16
professionally 4
properties 3
property 16
Rawson 18
reasonably 3
recommend 6
recommended 5
rent 3
renting 4
service 7
services 3
situation 3
suitable 3
team 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 9 Mar 2021
Recommended by customer in BH15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
A 2 bedroom mid terrace house
 
Cost: £880
 

"The team is very helpful and professional at all times and responds to my queries or needs very promptly and efficiently."
 
 

A 2 bed House in Poole
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Toni, Barbara and Peter
 
 
 


Review 3 Mar 2021
Recommended by customer in BH15
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2 bedroom house on Poole Quay
 
Cost: £910
 

"Overall Thomas and Rawson have been a fantastic letting agent I have been renting professionally for over 8 years. Their quick replies and kind attitudes make for a comfortable relaxed feeling if I need to reach out to them regarding my property."
 
 

A 2 bed House in Baiter
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tonie and Peter
 
 
 


Review 3 Mar 2021
Recommended by customer in BH15
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Large 1 bedroom flat with front and back entrance leading to garden, the property is located 5 min walk from the town centre and train station
 
Cost: £725
 

"I'm very happy with the service provided, polite, helpful, friendly and professional, any problems I have co.e across after I moved in have bab dealt with rapidly."
 
 

A 1 Bed Flat in Poole
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter
 
 
 


Review 2 Mar 2021
Recommended by customer in BH12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3 Bed Terrace house, Parkstone
 
Cost: £900
 

"The Property management has been dealt with in a truly professional manner.

I have been informed of any issues that have arisen and kept informed of all actions necessary.

I have nothing but praise for their management of my property."
 
 

A 3 Bedroom House in Parkstone
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter & Tonie
 
 
 


Review 28 Feb 2021
Recommended by customer in BH19
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
The house is situated in an elevated part of Swanage, with a beautiful outdoor living space and expansive views of the green hills. The house is a modern, 3/4 bedroom house with an open-planned dining and living room and a high spec kitchen. All inbuilt furniture throughout the house is of the highest quality and the master en-suite bedroom is very spacious with a separate vanity room, and dressing room.
 
Cost: £1595
 

"This is the first time we have ever used an agency to let out the property.
The Agency is extremely professional and knowledgeable in its field.
The Agency recommended a Company they use to conduct a professional photoshoot of the house, which in turn lead to an attractive marketing campaign of the property.
They kept us informed with credible people who expressed interest in viewing the property.
The chosen tenants for the house were vetted comprehensively and it was a very smooth process letting the house.
The communication has been excellent with the tenants in terms of any household issues which needed attending to via the Agency.
"
 
 

An Executive Luxury Home in Swanage

Lounge with Bi-fold doors to decked area with views over Swanage

Beautiful Dining Room

Luxury Kitchen

Master Bedroom with Dressing Room
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter Baczala and Barbara Bak
 
 
 


Review 26 Feb 2021
Recommended by customer in BH14
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Poole, 3 bedroom, 3 reception room detached house
 
Cost: £1250
 

"Thomas and Rawson staff were welcoming, friendly and knowledgeable. We have had a very positive experience from the start and they accommodated all our queries in a very professional, timely and helpful manner. I am very grateful to them for making a stressful situation much easier and for setting us up in a lovely family home."
 
 

A Spacious Detached House in Parkstone
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter
 
 
 


Review 26 Feb 2021
Recommended by customer in BH15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
A two-bedroom, terraced house with garden in the town centre
 
Cost: £880
 

"I have been working with Thomas and Rawson Estate & Letting Agents now for a number of years. I have found their staff to be highly responsive to any request for information, proactive in terms of keeping me up to date with changes relating to government property rules and regulations and, above all, very astute at choosing reasonably priced suppliers and contractors on the occasions when repair or maintenance work is required on the house. They have also demonstrated that they know how to vet and select appropriate tenants, as the record with me shows. Absolutely no complaints in that regard.

In short, a professionally run outfit with good interpersonal skills and a strong sense of commitment to serving their customers.

I have been very satisfied with our relationship thus far and look forward to more of the same in the months and years to come.

Alan Lammin"
 
 

A 2 bed House in Poole
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter, Barbara & Tonie- a pleasure to work with!
 
 
 


Review 25 Feb 2021
Recommended by customer in BH8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
A detached beautiful house in Charminster Bournemouth.
 
Cost: £1250
 

"We were relocating from London during the Lockdown and we were struggling to figure out how to travel back and forth with 3 little children to view houses. Thomas & Rawson understood our situation and enabled us to do virtual touring. Everything was handled professionally from the beginning to the end. Moving is stressful but we were stress-free and had peace knowing that everything is under control.


My family and I are saying thank you Thomas & Rawson for making the process so easy for us. The team communicated effectively throughout the process and the service offered was above and beyond.


I highly recommend Thomas and Rawson."
 
 

Beautiful 4 bed House in Charminster

Luxury Kitchen with Integrated Appliances

Small Enclosed Garden
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter Baczala
 
 
 


Review 19 Dec 2019
Recommended by customer in BH14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3 bedroom ground floor flat in Victorian conversion, Parkstone.
 
Cost: £900
 

"Thomas and Rawson have looked after the renting out of my flat for the last 16 years. I can thoroughly recommend them. I was looking to make my experience as a landlord as stress-free as possible and can say without hesitation that Peter, Tonie and Barbara do a fantastic job. It hasn't been an easy job for them as there have been repair works going on at the property frequently, and changes of tenants, but they are always on top of the work and have a reliable team of workmen who work at reasonable rates. I have every faith in Thomas and Rawson's team. Their communication is excellent, and they really do go out of their way to be helpful, and to offer solutions to problems. They are a thoroughly professional and trustworthy firm. 100% recommended by me."
 
 

A Beautifully Converted Victorian 3 bed Ground Floor Flat in Mansfield Rd

Enclosed Garden
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter Baczala, Tonie Crisante, Barbara Bak
 
 
 


Review 30 Nov 2019
Recommended by customer in BH21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Two-bedroom 1st floor flat in Broadstone
 
Cost: £850
 

"My brother introduced me to Thomas & Rawson, having successfully used the agency's services for many years.

I found Peter and his colleagues to be extremely professional and helpful at all times. Peter was particularly good at finding the right tenants for the property. Any issues I experienced during eight years of 'partnership' were minor in nature and straightforward to resolve.

The only reason I am ceasing my relationship with the company is because I have decided to sell the property. My brother still employs the services of this agency.

I have no hesitation in recommending Thomas & Rawson to other potential landlords, particularly to anyone inexperienced as I was at the beginning of the 'partnership'."
 
 

A Beautiful 2 Bedroom First Floor Flat at Sunningdale Gdns in Broadstone
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter Baczala, Toni Crisante, Barbara Bak
 
 
 


Review 30 Apr 2019
Recommended by customer in BH14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2 bed flat bh149by & studio flat bh14 9by
 
Cost: £1250
 

"The team are very helpful and very professional during the whole processor finding suitable tenants from beginning to finish.

I can recommend their excellent service at any time.

Many thanks for their assistance and kind effort. Well done!

Frances"
 
 

Two studio apartment's in Parkstone

Two studio apartment's in Parkstone
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter Baczala, Barbara Bak, Tonie Crisante
 
 
 


Review 24 Apr 2019
Recommended by customer in BH15
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Spacious 2bed Ground floor flat central to the town centre. Ideal walking distance for food and general shopping. Private parking area with no through route for general traffic. Well looked after home.
 
Cost: £850
 

"I have been delighted with the service from all staff at Thomas and Rawson. I was contacted about this property after enquiries about properties they had available.

I was greeted upon arrival at the property for a viewing. While viewing the property I knew this was exactly what I had been looking for. I expressed my interest in wanting this property but due to receiving support through the council I needed to liase with them first. I was assured that no other booking had been made and they gave me sufficient time to contact my council before making any payments in regards to holding the property and fees.

Thomas and Rawson were very understanding of my current situation and accommodated me every step of the way. I was kept informed with what stage of the process I was at and my tenancy started with them on the date that was originally set.

I received emails with documentation making it more user friendly for someone working like myself.

I attended an appointment on the day my tenancy started to go though the paperwork and receive my keys. She was well organised and gave me the time I need to review the documents before signing.

Overall I've had the best experience with Thomas and Rawson and I feel confident in them being my agency. The whole process has made me feel more confident about being a tenant of theirs as they are very approachable and professional."
 
 

Poole Central Flat
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter and Barbara
 
 
 


Review 3 Jan 2018
Recommended by customer in BH14
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
One bedroom flat in the heart of Ashley Cross Sea views
 
Cost: £820
 

"Our property has been managed by Thomas and Rawson for a. Im er of years and weve been nothing but truly satisfied from start to finish. Weve had clear communication throughout and advice along the way. It was felt that what we would expect from potential tenants was also matched with their own expectations. When we came to selling our property Thomas and Rawson remained supportive throughout.
We would highly recommend this agency to others and would use them in the future should we need to. Thanks once again."
 
 

A Beautiful Top floor flat in Ashley Cross
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter Baczala
 
 
 


Review 4 Jan 2016
Recommended by customer in BH14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Semi-detached house in quiet location in Lower Parkstone.
 
Cost: £1050
 

"The property has been our family home for many years and we wanted an agent that would manage it with the same care and attention to detail that we ourselves would give. From the outset Peter and his team have given us the confidence that we can trust them to do exactly that with their clear knowledge of the local market and professional approach.

In our initial discussions he listened sympathetically to what we required and offered advice as to the best ways to achieve the outcome that we wanted of reliable tenants who would look after the property at a fair rent. This took a little time and patience but ultimately the outcome was excellent and has continued to be so over time.

The service offered by Thomas & Rawson has been of the highest standard with frequent monitoring of the property and regular communication to keep us informed. On several occasions Peter has gone over and above what we could have reasonably expected him to do in his role.

We have every confidence in the expertise of the firm in this area and from our experience would unequivocally recommend their services to anyone requiring a letting agent to manage their property."
 
 

A lovely 3 bed semi in a quiet cul-de-sac South of Ashley Road in Parkstone
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter Baczala
 
 
 


Review 12 Dec 2015
Recommended by customer in BH14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3 Bed terraced house recently refurbished near Wimborne, Dorset.
 
Cost: £900
 

"I have been a client of Thomas and Rawson for nearly twenty years and have always found them to be professional, honest, straightforward and friendly in all my dealings with them.

I rely on their advice for all my letting and general property requirements and they have never let me down."
 
 

A re-furbished 3 bed House in Merley
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter, Tonie and Barbara
 
 
 


Review 6 May 2014
Recommended by customer in BH14
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3 Bed Semi Detached House in the Parkstone, Poole area
 
Cost: £900
 

"Peter Baczala & Team have been professional throughout our tenancy even to the remaining days when we moved out. We would have stayed with Thomas & Rawson although unfortunately there were no properties on their books at the time that were suitable for me and my family although I wish them all the success for the future. I'd have no issue in recommending Thomas & Rawson as I have in the past for an honest Estate & Letting agency who're both helpful and courteous."
 
 

An older 3 bedroom Semi-Detached House South of Ashlet Road on a corner plot with Cellar.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter Baczala, Barbara
 
 
 


Review 1 May 2014
Recommended by customer in BH15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
A 2 bedroom Character Property close to train station Hospital and Poole Town centre.
 
Cost: £798
 

"Thomas and Rawson have been extremely professional and helpful throughout and remain to be still now. We have not used this firm before but other Letting agents and the service is at another level to a main stream agent that we have used in the past. I have confidence that the property is looked after and a close eye is kept on. On finding a tenant time and effort was taken to unsure the right people took the property.

Would highly recommend them to any potential Landlords."
 
 

A lovely 2 bedroom character house close to Poole Hospital.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Peter Barbara
 
 
 


Review 30 Apr 2014
Recommended by customer in BH15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
It is a 2 bedroom ground floor flat fully modernised with French doors leading onto a large patio area and steps down onto a mature grass and walled garden area with a southerly aspect.
 
Cost: £850
 

"Although we are new to property letting, we have full confidence in their ability to select, install and manage suitable tenants required for a harmonious and successful contract."
 
 
Team:
Peter T. Baczala, Tina..
 
 
 


Review 28 Apr 2014
Recommended by customer in bh 1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
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Customer Review
 
bedroom bungalow ensbury park area
 
Cost: £895
 

"i found the agent most helpful after i had explained what i required"
 
 

A lovelt furnished bungalow in Redhill.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
peter t baczala
 
 
 


Review 2 Apr 2014
Recommended by customer in BH14
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
4 bed family home - Poole 2 bed flat - Parkstone
 
Cost: £2000
 

"We first used Thomas and Rawson for our 4 bed family home. They have always been professional, friendly and polite. They carried out regular checks and told us when they thought we should not renew the tenancy agreement with a particularly difficult tenant. We have always felt they have tried to do the best for us. When our long term tenants moved out of our flat we did not hesitate in taking on Thomas and Rawson to manage that for us as well. It is a comfort to know there is someone looking out for our interests in Dorset when we ourselves live in Kent. The team are all very approachable."
 
 

A substantial Detached House situated South of Ashley Road

A 2 bedroom First Floor Flat in Parkstone with an enclosed garden.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Tina, Tonie, Barbara, Peter
 
 
 

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