GB Liners Ltd

Where reputations count.

Blaisdon Way
Cheltenham
Gloucestershire
GL51 0WH

Removers - Removals Companies

www.gbliners.com

Email This Business

Tel 01242 523 785

Listed under: Removers / Removal Companies

98% recommended Rating 9.6/100
1063 reviews since 2006

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 1063 reviews since 2006

Sales & Support	9.6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.2/10
The price represents value for money

Recent Reviews

" The move went very smoothly and well organised. The three staff members from the Leicester depot were really friendly and helpful and did a great job for us." more

" Excellent service from Martin coming out to quote a price, Sophie in the office dealing with any enquiries. Removal men worked extremely hard in the heat, cheerful and respectful, nothing too much ...." more

" Excellent service from all staff (both office and removal teams_) at both ends - especially in the very hot weather." more

" Exceptional removal service all round. Best we have ever experienced and we've moved a lot including overseas. Well done, GB liners Cheltenham." more

About Us
Information provided by the business
Legal Name: GB Liners Ltd. Limited Company.

With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01242 523 785.

Review 3 Sep 2026 Recommended by customer in DH5 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Company moved us from Twining Tewksbury to the Sunderland area.

"The move went very smoothly and well organised. The three staff members from the Leicester depot were really friendly and helpful and did a great job for us."

REPORT THIS REVIEW

Review 27 Aug 2026 Recommended by customer in WR11 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent service from Martin coming out to quote a price, Sophie in the office dealing with any enquiries.

Removal men worked extremely hard in the heat, cheerful and respectful, nothing too much trouble.

Made the move so much more plain sailing."

REPORT THIS REVIEW

Review 24 Aug 2026 Recommended by customer in EX8 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

5 Bedroom House move from the Cotswolds to Devon

"Exceptional removal service all round.

Best we have ever experienced and we've moved a lot including overseas.

Well done, GB liners Cheltenham."

REPORT THIS REVIEW

Review 24 Aug 2026 Recommended by customer in WF14 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Remove from three bedroom house in Gloucestershire into storage near Cheltenham.
8 days later:
Removal from storage in Cheltenham to second story two bedroom flat in Yorkshire.

"Excellent service from all staff (both office and removal teams_) at both ends - especially in the very hot weather."

Team:
Martin Sophie Sam John Ja

REPORT THIS REVIEW

Review 5 Aug 2026 Recommended by customer in BB7 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

It was a 2 day move due to the distance I was moving.

The men moving me were extremely helpful

"This is the second time I have used GB liners and would recommend them to others."

Team:
Sophie Martin

REPORT THIS REVIEW

Review 1 Aug 2026 Recommended by customer in GL53 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bedroom house to smaller 4 bed house, performed over 2 days.

At destination entry to the house involved a series of right angled turns.

"GB Liners were fabulous.

Team in the widest sense worked well together -Administrator / Surveyor / Foreman / Team / Aftercare.

Really impressed. Got everything packed moved and in position in new house quicker than estimated."

REPORT THIS REVIEW

Review 20 Jul 2026 Recommended by customer in PL12 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

long distance UK move from Gloucester to Cornwall

"Really helpful and friendly team, would definitely recommend to others."

REPORT THIS REVIEW

Review 20 Jul 2026 Recommended by customer in PR1 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"GB Liners provided an excellent service"

Team:
Grant Alex T

REPORT THIS REVIEW

Review 20 Jul 2026 Recommended by customer in BH23 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Smoothly accomplished.

We needed to short term store, then to move. All accommodated and coordinated by the team.

"A great experience. The team were professional and very pleasant. The office team (Sophie) was very helpful."

Team:
Sophie Dave Josh Steve

REPORT THIS REVIEW

Review 20 Jul 2026 Recommended by customer in GU15 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Couldn't have been smoother - first rate job!"

Team:
Tony

REPORT THIS REVIEW

Review 20 Jul 2026 Recommended by customer in WR10 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a modern detached property to a two bed 16th century cottage.

Removers were very aware of the need for care when moving stuff in sometimes difficult places.

"Excellent service from start to finish. Estimator Martin was friendly and very professional. Good backup from staff in the office. Removal team very helpful and considerate.

Delighted with everything"

REPORT THIS REVIEW

Review 19 Jul 2026 Recommended by customer in GL53 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The communication throughout this project was amazing. They came earlier than expected but asked whether that was OK, which it was.

"The guys were super helpful and nice. They helped with unpacking and took away the packaging.

Overall a great experience. Thank you! Very happy with how it went :)"

REPORT THIS REVIEW

Review 19 Jun 2026 Recommended by customer in TR3 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From Gloucester to Truro

Team:
Martin Heritage Greg Alex

REPORT THIS REVIEW

Review 19 Jun 2026 Recommended by customer in GL54 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

We were moving from a house next to a school with no driveway.

We were moving to a house with limited access because we were on a main road although parking was accessed by a small lane.

"Removal team were brilliant. They handled the limited access with at both houses really efficiently.

Can't remember the main chap's name maybe Chris? Anyway he was very good, as were all the crew.

My last move (not with you) was awful so this has restored my faith in removal companies."

REPORT THIS REVIEW

Review 19 Jun 2026 Recommended by customer in GL52 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

There were no particular challenges as all was carried out with skill, consideration and care.

"We could not have asked for a more dedicated team for our removal.

The whole process was carried out with military precision.

At all times the crew were punctual, caring and paid great attention to detail.

We were absolutely delighted with the team who were polite, professional and caring throughout."

Team:
Steve

REPORT THIS REVIEW

Review 3 Jun 2026 Recommended by customer in GL53 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Staff were fantastic! Punctual! Very tidy and quick.

Team:
Mark Orla

REPORT THIS REVIEW

Review 3 Jun 2026 Recommended by customer in GL8 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Three bed new build into three bed cottage. Furniture only. One really heavy set of timber drawers.

"Great team of movers, really proactive and helpful on the day.

Communication before the move from office and sales staff great too.

Fully recommended!"

REPORT THIS REVIEW

Review 31 May 2026 Recommended by customer in GL51 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Local move to a smaller property

Team:
Les Lewis

REPORT THIS REVIEW

Review 5 May 2026 Recommended by customer in YO31 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cottage to terraced House on three floors. 180 mile move North. 2 days packing and 2 days unpacking.

Superb assessment on two occasions and great explanation of how the 4 days would proceed.

Excellent phone contact dealing with additional questions with member of admin staff.

"Absolutely fantastic team from assessment through packing and unpacking. Kept very well informed about potential risks, timescale involved, possible delays (actually there were none). Superb packing and unpacking at the other end.

So cheerful and good natured. Nothing too much trouble when we changed our minds. No damage to any items or to walls, stairs etc"

Team:
Les Lawrence John Sam Chr

REPORT THIS REVIEW

Review 30 Apr 2026 Recommended by customer in OX15 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From 3 bedroom upside down house with basement to smaller 3 bedroom chalet bungalow.

"I was very happy with the service. Everyone was polite and helpful. The removal team were professional, helpful and considerate.

I felt I was in good hands"

Team:
Greg Kobi

REPORT THIS REVIEW

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