GB Liners Ltd

Where reputations count.

Blaisdon Way
Cheltenham
Gloucestershire
GL51 0WH

Removers - Removals Companies

www.gbliners.com

Email This Business

Tel 01242 523 785

Listed under: Removers / Removal Companies

98% recommended Rating 9.6/100
900 reviews since 2006

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 900 reviews since 2006

Sales & Support	9.6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.2/10
The price represents value for money

Recent Reviews

" Great team that guided us over the move and were professional and friendly. They made the move go as smooth as it could and provided every support we needed. " more

" Excellent in all aspects. Administration was clear and efficient. The removal team were all excellent. " more

" From move to storage to delivery the service was exceptional, ably orchestrated by the slick and professional Amy Sadler at the head office. Well done and thanks. " more

" Very pleased with my move. GB liners team were Punctual Efficient Friendly and polite Took care of my possessions. " more

About Us
Information provided by the business
Legal Name: GB Liners Ltd. Limited Company.

With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01242 523 785.

Review 30 Mar 2023 Recommended by customer in CF14 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move of furniture and garden items and all belongings from large 4 bedroom house in Gloucester to house in Cardiff.

Cost: £3867

"Great team that guided us over the move and were professional and friendly. They made the move go as smooth as it could and provided every support we needed. "

Team:
John Lewis Peter

REPORT THIS REVIEW

Review 17 Mar 2023 Recommended by customer in WR10 My Age: 50 - 59 I'm: Male My level of experience of similar services: Below Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 day move, approx 20 miles, from a 4 bedroom house to similar.

Cost: £2774

"Excellent in all aspects. Administration was clear and efficient.
The removal team were all excellent. "

Team:
Paul Odonnell Tom Odonnel

REPORT THIS REVIEW

Review 17 Mar 2023 Recommended by customer in BN17 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from the Cotswolds to the South coast hampered by new build delays requiring multiple extensions to storage and receipt of additional items.

"From move to storage to delivery the service was exceptional, ably orchestrated by the slick and professional Amy Sadler at the head office.
Well done and thanks. "

Team:
Neil Matt

REPORT THIS REVIEW

Review 15 Mar 2023 Recommended by customer in M3 4 My Age: 30 - 39 I'm: Male My level of experience of similar services: Below Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Cheltenham to Manchester, including storage for three nights and dismantling and rebuilding a wardrobe.

Cost: £3094

"Very pleased with my move.
GB liners team were
Punctual
Efficient
Friendly and polite
Took care of my possessions. "

REPORT THIS REVIEW

Review 9 Mar 2023 Recommended by customer in GL52 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Mark Mark John Samantha

REPORT THIS REVIEW

Review 7 Mar 2023 Recommended by customer in GL7 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move went very well from Flat in Cheltenham to house in Cirencester.

Cost: £1900

"The crew were very efficient. "

Team:
Sam Pete Mark

REPORT THIS REVIEW

Review 28 Feb 2023 Recommended by customer in GL6 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Straight forward, Just a slight wait to get keys for new premises

Team:
Pete Lewis

REPORT THIS REVIEW

Review 22 Feb 2023 Recommended by customer in SA32 My Age: 70 + My level of experience of similar services: Below Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The pacing up, loading and unloading was done speedily and carefully. Our large sofa bed was tricky but handled with care and cheerfulness.

Cost: £3110

"The removal team were excellent. They were competent careful, cheerful and respectful. "

Team:
Les John

REPORT THIS REVIEW

Review 22 Feb 2023 Recommended by customer in WR9 My Age: 40 - 49 I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was two-fold. A full household was moved in 1 van and the main furniture was moved from another house in 2nd van. Both were unloaded on the same day at the same address.

Cost: £2790

"The guys were very professional, worked hard all day and made it look quite easy, despite the heavy furniture and multiple boxes. Unfortunately some of the furniture didn't fit up the stairs in the new house, but they did their best for us!
I have used GB liners once before and would use them again.
Thank you. "

Team:
Les Chris Pete Lewis

REPORT THIS REVIEW

Review 18 Feb 2023 Recommended by customer in FY8 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bed house move from Cheltenham to Lytham St. Anne�s.

Cost: £1944

"Removal team were very friendly and professional. Everything was delivered undamaged."

REPORT THIS REVIEW

Review 13 Feb 2023 Recommended by customer in NR8 My Age: 60 - 69 My level of experience of similar services: Above Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	7/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from Gloucelter to Norwich, which involved items going into storage. The moving - in was over 2days, all went very smoothly.

Cost: £4811

"Overall a very positive experience. from the initial Quote onwards. The move out and move in went very smoothly and the team was punctual very friendly and "got on" with the job. Post move there were one or two issues which were resolved amicably."

Team:
Martin Joe Amy Chris Lee

REPORT THIS REVIEW

Review 7 Feb 2023 Recommended by customer in GL10 My Age: 70 + I'm: Female My level of experience of similar services: Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Pete Sam Louis

REPORT THIS REVIEW

Review 1 Feb 2023 Recommended by customer in GL50 My Age: 70 + I'm: Female My level of experience of similar services: Above Average I have known this business: Over 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Penthouse flat, with lift but stairs out front during snow and ice. Moving from storage to basement flat, negotiate steps into patio doors.

Team:
Pete

REPORT THIS REVIEW

Review 7 Jan 2023 Recommended by customer in TQ6 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was from Cheltenham to Dartmouth. Included several mature Acer trees and a full attic space. Was equivalent volume of a 3 bed plus a 2 bed house!
GB liners stepped in when our original booking fell through and saved our move. Destination was a new build and access was "Difficult" as roads were unfinished. The guys managed very well.

Cost: £9789

"We were very grateful to GB liners for taking on our move at the last minute. We wished that we had booked them in the first place. "

Team:
Sean Finn

REPORT THIS REVIEW

Review 7 Jan 2023 Recommended by customer in BS24 My Age: 70 + I'm: Female I have known this business: 1 - 5 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Went well. "

REPORT THIS REVIEW

Review 2 Jan 2023 Recommended by customer in GL51 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

John and Jamie and chaps were very friendly and courteous and helpful.

Cost: £1400

"The guys mentioned above were 1st class movers. "

Team:
John Jamie Chris Derek

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Review 26 Dec 2022 Recommended by customer in GL51 My Age: 60 - 69 My level of experience of similar services: Beginner I have known this business: Over 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was done on an efficient and timely manner.

"I would use GB liners again if ever I moved. "

REPORT THIS REVIEW

Review 22 Dec 2022 Recommended by customer in EX8 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Customer Review

Cost: £3500

"The move went very well. All my items and plants arrived safe and on time.
Sorry forgot our team names. "

REPORT THIS REVIEW

Review 6 Dec 2022 Recommended by customer in GL51 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 29 Nov 2022 Recommended by customer in GL50 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: Under 1 year business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-cheltenham-gblinersltd-12563

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Late booking confirmation due to conveyancing problems. From house in Cul-De-Sac location to flat in block where easiest to unload through fire entrance packing undertaken.

Cost: £1062

"Cres took all in their stride in spite of being a little short of time for packing and not familiar with area.
I was well satisfied. "

REPORT THIS REVIEW

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