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Microgeneration Certification Scheme

MCS is an EN45011 Scheme which is focussed on ensuring the quality of renewable technology installations and products. Launched in 2008, it is industry led and funded.

Installers
The MCS is an internationally recognised quality assurance scheme which demonstrates to customers that an installer is committed to meeting rigorous and tested standards. It was designed with input from installer and product representatives. Similar to the Gas Safe Register, the MCS gives a mark of competency and demonstrates to customers that the firm can install to the highest quality every time. Installer certification entails assessing the supply, design, installation, set-to-work and commissioning of renewable microgeneration technologies.

Manufacturers and Suppliers
The MCS is an internationally recognised quality assurance scheme which demonstrates the quality and reliability of approved products by satisfying rigorous and tested standards. It was designed with input from product and installer representatives. Product certification involves type testing of products and an assessment of the manufacturing processes, materials, procedures and staff training.

National Inspection Council for Electrical Installation Contracting (Approved Contractor)

The NICEIC maintains a register of electrical contractors, assessed every year by one of the Council's Area Engineers to confirm that their business and the technical standard of their electrical work complies with the Council's rules.

Where a consumer is not satisfied with the technical standard of an Approved Contractor's electrical work, the NICEIC offers a complaints resolution service.

National Inspection Council for Electrical Installation Contracting (Domestic Installer)

The NICEIC maintains a register of electrical contractors, assessed every year by one of the Council's Area Engineers to confirm that their business and the technical standard of their electrical work complies with the Council's rules.

Where a consumer is not satisfied with the technical standard of an Approved Contractor's electrical work, the NICEIC offers a complaints resolution service.

NICEIC Domestic Installers are registered to self-certify domestic electrical installation work in England and Wales

Trading Standards - Norfolk Trusted Trader

Norfolk County Council Trading Standards has established Norfolk Trusted Trader to address rogue doorstep trading, and the fear of it, by helping consumers to identify legitimate traders - thereby improving community safety and supporting older and/or vulnerable people to lead independent and safe lives.

TrustMark

TrustMark is a not for profit organisation, licensed by Government and supported by consumer protection groups, helping you find local, trustworthy & reliable tradesmen, operating to Government endorsed standards.

TrustMark is a quality mark which operates a framework under which 30 plus scheme operators working in the Repair, Maintenance and Improvement sectors are approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen.

All of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaints procedures are being maintained.