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National Association of Professional Inspectors and Testers (NAPIT)

NAPIT is one of the leading Government authorised and United Kingdom Accreditation Service (UKAS) accredited membership scheme operators in the building services and fabric sector. There are currently more than 10,000 NAPIT registered installers in the electrical, heating, plumbing, ventilation & air-conditioning, microgeneration and building fabric trades across the UK domestic, commercial and industrial markets.

For consumers this means access to installers who have demonstrated their competence and undertaken to comply with the requirements of particular schemes with regard to quality, safety and compliance.

Responsibility for compliant and safe work lies with the installer; NAPIT's role is to monitor each scheme member and audit that they are fulfilling this responsibility. Installers do not carry out work on behalf, or under the control, of NAPIT and the extent to which inspections and audits are carried out is determined by the various scheme owner organisations.

Renewable Energy Consumer Code

The Renewable Energy Consumer Code was set up by the Renewable Energy Association. Our aim is to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes. The Renewable Energy Consumer Code logo is a sign that the company has agreed to abide by the high standards set out in our Consumer Code.

Trading Standards - Norfolk Trusted Trader

Norfolk County Council Trading Standards has established Norfolk Trusted Trader to address rogue doorstep trading, and the fear of it, by helping consumers to identify legitimate traders - thereby improving community safety and supporting older and/or vulnerable people to lead independent and safe lives.

TrustMark

TrustMark is a not for profit organisation, licensed by Government and supported by consumer protection groups, helping you find local, trustworthy & reliable tradesmen, operating to Government endorsed standards.

TrustMark is a quality mark which operates a framework under which 30 plus scheme operators working in the Repair, Maintenance and Improvement sectors are approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen.

All of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaints procedures are being maintained.