W McMullin & Sons

27 Desborough Lane, St Judes
Plymouth
Devon
PL4 9PJ

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating W McMullin & Sons 9.8/100
975 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 975 reviews since 2008
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The price represents value for money

 
 
 
Recent Reviews 
 
" The company has been trading for years! now I know why. So very professional, caring, polite and happy. So very glad we chose them made it less stressful to move. Well done to everyone! you were s...."   more
 
" Excellent service. Friendly. Took care of all our contents and furniture. Very professional."   more
 
" Josh and Tommy were great. Everything was done as requested and I was very pleased with the help they gave."   more
 
" The move was professional from start to finish. Excellent staff - no problems. Very satisfied customer"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 91%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 85%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 90%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 83%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 26
belongings 22
better 21
boxes 24
brilliant 45
care 45
careful 27
certainly 25
cheerful 43
courteous 64
crew 23
definitely 42
difficult 22
efficient 120
efficiently 21
Excellent 180
experience 29
Extremely 57
family 33
fantastic 23
finish 20
free 21
Friendly 174
friends 27
furniture 42
good 122
great 84
guys 42
happy 49
hard 81
help 27
helped 23
helpful 194
highly 75
humour 28
impressed 29
like 23
McMullin 70
McMullins 50
pleased 62
polite 113
professional 131
Really 46
recommend 186
removal 86
service 217
stressful 50
team 163
thank 84
trouble 69
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 28 Oct 2026
Recommended by customer in PL9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The house we're moving from was on four floors and there were steps to the property. The removal team were great, didn't moan at all.
 

"The company has been trading for years! now I know why. So very professional, caring, polite and happy.

So very glad we chose them made it less stressful to move. Well done to everyone! you were so good."
 
 
 
 
Team:
Vincent Dean Shaun Tommy
 
 
 


Review 26 Oct 2026
Recommended by customer in PL3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Packed up our house completely
 

"Excellent service. Friendly.

Took care of all our contents and furniture. Very professional."
 
 
 
 
Team:
Dean Kurtis
 
 
 


Review 21 Oct 2026
Recommended by customer in PL17
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Vincent Jack
 
 
 


Review 21 Oct 2026
Recommended by customer in PL6
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Efficient and professional
 

"Josh and Tommy were great.

Everything was done as requested and I was very pleased with the help they gave."
 
 
 
 
Team:
Tommy Josh
 
 
 


Review 25 Sep 2026
Recommended by customer in PL3
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Home address to storage.
Storage to new address.
 

"The move was professional from start to finish.

Excellent staff - no problems.

Very satisfied customer"
 
 
 
 
Team:
Tommy Jac
 
 
 


Review 20 Sep 2026
Recommended by customer in BS16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had a lot of furniture but the removers managed and packed everything really well. Nothing was damaged and everything went smoothly.
 

"Well managed team, polite throughout and very punctual. They asked where everything was going and into which room. with no hassle and nothing was too much effort.

Amazing company from start to finish highly recommend to anyone"
 
 
 
 
Team:
Vince Jack Korey
 
 
 


Review 16 Sep 2026
Recommended by customer in PL6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move took place during an afternoon and the following morning.

One challenge which was overcome - my bird bath had a base buried in the ground. One of the removers got a spade dug it up and a colleague hosed it down.
 

"The team who came worked very well.

If Vincent was in charge of the move, I would like to say that I was very impressed with his quiet friendly and efficient manner displayed throughout the procedure.

If Jack was his assistant, again I give praise for the work he did particularly in moving very heavy boxes with apparent ease.

I would certainly recommend the team"
 
 
 
 
Team:
Vincent Jack
 
 
 


Review 11 Sep 2026
Recommended by customer in PL10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
packing and moving out of property. Storage. Moving into new property.
 

"Very efficient process from start to finish. Friendly chaps, very helpful."
 
 
 
 
Team:
Vincent Tommy Sha
 
 
 


Review 9 Sep 2026
Recommended by customer in PL4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
2 wooden antiques including 1 large wardrobe to dismantle and assemble. 1 french Bureau secretaire
 

"The quote given was easy and straightforward. The move arranged at short notice.

Very well organised and calm. Dean and Jack were very professional, friendly and helpful, thank you! I would use your company again :)

PS thank you to Sharon for being so welcoming x"
 
 
 
 
Team:
Dean Jack
 
 
 


Review 6 Sep 2026
Recommended by customer in PL8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Straightforward move, bungalow to bungalow.
 
 
 
Team:
Tommy Shaun Jack Josh
 
 
 


Review 29 Aug 2026
Recommended by customer in PL9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Packing and moving 3 bed house. Staircase to front door and minimum parking was challenging, but dealt with perfectly.
 

"Excellent service. Quick efficient and super nice people to have around.

I would certainly recommend. Flawless."
 
 
 
 
Team:
Josh Dean Kurtis
 
 
 


Review 27 Aug 2026
Recommended by customer in PL2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Arrived on time, smooth removal. 4 bed 4 Storey to 3 bed 2 Storey within 1 and a half miles. Both houses small quiet narrow roads
 

"Great team, all done efficiently.

Suited our sense of humour so made it a reasonably stress free day.

Extremely hard working"
 
 
 
 
Team:
Vincent Tommy Shaun
 
 
 


Review 23 Aug 2026
Recommended by customer in PL3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 3 to 5 bed house, lots of stairs and floors. Old house.
 

"Extremely professional, easy to work with. Packing extremely well.

Managed not to break a thing and not scuff a single wall.

After many military house moves I am so impressed with these guys. Best company so far. Thank you."
 
 
 
 
Team:
Tommy Shaun Vincent Jack
 
 
 


Review 27 Jul 2026
Recommended by customer in PO22
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved our entire house 5000 sqft. No damage to anything.

All carried out in extreme heat with over 200 mile delivery. No complaints from anyone.
 

"Excellent job, well done. Thank you."
 
 
 
 
Team:
Tommy Jack
 
 
 


Review 20 Jul 2026
Recommended by customer in PL21
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move I thought was challenging and daunting but McMullin's staff were excellent, friendly and cleared rooms at ease.
 

"I've used McMullins for my last three house moves.

They work hard and get the job done. The admin ladies are a good team too happy to help and juggle dates.

I've never had any breakages with McMullins. Excellent company"
 
 
 
 
Team:
Tommy Sha
 
 
 


Review 20 Jul 2026
Recommended by customer in PL9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"A wonderful team and great sense of humour. Unfortunately my pressure washer hose was damaged creased and bent. Someone had coiled the hose too tight."
 
 
 
 
Team:
Kurtis Dean Tomm
 
 
 


Review 20 Jul 2026
Recommended by customer in PL16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Many challenges for the men to overcome, but the service provided was excellent - Far exceeded my expectations.
 

"The experience of moving was helped by McMullins and Sons and the care they took both with my possessions and me.

The delivery was again made with thought and care.

A huge thank you to all the team."
 
 
 
 
Team:
Dean Shaun Vincent
 
 
 


Review 19 Jul 2026
Recommended by customer in PL20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was straightforward. The challenge was stopping Husband from assisting with the loading!!
 

"Excellent throughout. Prompt estimate and follow up.

Punctual, polite and friendly banter with the guys.

Nothing too much trouble, including all our plants!!

Highly recommend - thank you so very much!!"
 
 
 
 
Team:
Dean Kurtis
 
 
 


Review 2 Jul 2026
Recommended by customer in PL15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move contents of 4 bedroom house to 4 bedroom house, packing majority of contents
 

"This removals firm came highly recommended by one of our cousins.

The team was brilliant and lived up to the reputation. They put us at ease during a very stressful time.

We thank all of them: removals crew and office"
 
 
 
 
Team:
Dean Tommy Vincent Shaun
 
 
 


Review 25 Jun 2026
Recommended by customer in PL12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Sean
 
 
 

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