Acorn Shutters and Blinds Limited

36 Crown Street, Ayr
South Ayrshire

KA8 8AG

55.4681, -4.6330

Blinds - Supply & Fit

Listed under:  Blinds
100% recommended   Rating 9.8/10
19 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 19 reviews since 2016
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Very pleasant team to deal with - helpful throughout."   more
 
" Absolutely great job done. Best customer care you could ask for would highly recommend!"   more
 
" We were very impressed with Acorn curtains and blinds. Zoe was professional made suitable suggestions for material and the shape of our room. Good value quality and great service."   more
 
" Excellent job - very professional."   more
 
About Us


We are an independent family run business based in our home town of Ayr supplying all types of window furnishing solutions including bespoke plantation shutters, made to measure blinds and curtains. Owned and operated by Greig Strain, we take pride in our reputation, gaining a large proportion of our work from repeat business and Customer referrals. With nearly 20 years experience in the window furnishing market, we have gained the reputation with home owners, interior designers and architects for providing creative solutions through quality products at very competitive prices. We do not have a team of staff with sales targets to meet. Our pricing is honest, fair and very competitive.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 95%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 90%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 2
Acorn 2
blinds 4
curtains 3
Excellent 4
fitting 2
Good 5
great 3
helpful 2
informed 2
joy 2
professional 5
quality 2
recommend 4
room 2
service 2
team 4
window 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 20 Nov 2017
Recommended by customer in KA7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.4253, -4.6225
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Curtains, pole, bed runner and cushions. Supply and installation.
 
Cost: £780
 
 
 
 


Review 29 Sep 2017
Recommended by customer in KA8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
55.4681, -4.6330
 
 
Satisfaction Ratings
 
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Supply and fitting blinds and curtains.
 

"Very pleasant team to deal with - helpful throughout."
 
 
 
 
Team:
Zoe Grieg Ryan Alex Zoe
 
 
 


Review 12 Sep 2017
Recommended by customer
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New rails and curtains.
 
Cost: £900
 
 
Team:
Zoe Ryan Alan Alex
 
 
 


Review 30 Jun 2017
Recommended by customer in KA9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
55.5013, -4.5954
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New blinds curtain pole and curtains.
 
Cost: £820

"Absolutely great job done. Best customer care you could ask for would highly recommend!"
 
 
 
 
Team:
Zoe
 
 
 


Review 23 Jun 2017
Recommended by customer in KA7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.4492, -4.5991
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two roman blinds and two matching cushions.
 
Cost: £750

"We were very impressed with Acorn curtains and blinds.
Zoe was professional made suitable suggestions for material and the shape of our room. Good value quality and great service."
 
 
 
 
Team:
Zoe Ryan
 
 
 


Review 24 May 2017
Recommended by customer in KA7
55.4348, -4.6599
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Curtains, pole, finials Roman blinds.
 
Cost: £1550

"Excellent job - very professional."
 
 
 
 
Team:
Zoe
 
 
 


Review 27 Apr 2017
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
55.4545, -4.6251
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Measure and fit curtains and pelmets in large bay window and french doors. They custom made the pelmets. Helped and guided me thru lots a designs and samples dressed windows on installation.
 
Cost: £2000

"Pleasure to work with Zoe and her team of joiners. Pelmets and custom made window dressings were gorgeous. Clean and tidy throughout the 3 hours they were in my home doing the fitting. Lots of samples to choose from. Guidance from Zoe on what matched and how to accessorize with cushions and tie backs. Overall a great in-home buying experience. My sitting room in absolutely beautiful."
 
 
 
 
Team:
Zoe
 
 
 


Review 20 Apr 2017
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.4576, -4.6223
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Curtains supplied and fitted
 
Cost: £380

"Work carried out to complete satisfaction. "
 
 
 
 
 
 


Review 19 Apr 2017
Recommended by customer in KA26
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
55.2303, -4.8572
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wooden pelmets for two windows covered with material. Full length dress curtains for main window.
2 sections p.v.c. track
2 Verona tie backs
6 x 19" piped cushion covers.
 
Cost: £1460

"Really pleased with the result, needed a good professional firm to give me ideas, how to dress large (4) bay window, and was kept well - informed through out process.
Quality of materials excellent.
Wouldn't hesitate to use this firm again."
 
 
 
 
 
 


Review 22 Mar 2017
Recommended by customer in KA7
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
55.4307, -4.6547
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Venetian Blind.
 
Cost: £140
 
 
 
 

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