DPM Builders

34 Hartfield Crescent
Acocks Green
West Midlands
B27 7QL

52.4415, -1.8322

Builder

Listed under:  Builders, Carpenters & Joiners / Carpentry & Joinery, Glass / Glazier / Glazing, Roofers / Roofing, Windows / Window Fitters
100% recommended   Rating 9.9/10
12 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 12 reviews since 2017
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We contacted DPM Builders for a rear kitchen/dining room extension job and have had exceptional service from Dave from start to finish. He provided a competitive quote which didn't change through the...."   more
 
" Excellent work"   more
 
" David was reliable from the outset, he arrived to survey the work in the snow. Other builders had constantly let us down. He made recommendations and took the plans away with him. He said he would re...."   more
 
" DPM were absolutely fantastic, professional helpful efficient. They completed ahead of schedule came back to sort any other issues. They also included handrails and other important aspects of the work...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 2
absolutely 2
agreed 2
ahead 2
arrived 3
aspects 2
build 2
Builders 6
building 6
considerate 2
consideration 2
Dave 9
David 3
didnt 2
discuss 2
DPM 8
efficient 2
everyday 2
Excellent 4
experience 2
experienced 2
expert 2
extension 6
extremely 2
family 2
fantastic 4
finish 2
finished 2
friends 2
future 2
good 2
happy 3
highly 5
impressed 2
itself 2
kitchen 2
leaving 2
let 2
living 3
look 2
missed 2
neighbours 2
plans 2
pleased 2
polite 2
process 2
professional 3
professionalism 2
projects 2
quality 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 16 Oct 2017
Recommended by customer in B90
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.4041, -1.8334
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rear dining room/kitchen extension

"We contacted DPM Builders for a rear kitchen/dining room extension job and have had exceptional service from Dave from start to finish. He provided a competitive quote which didn't change through the job, was responsive to queries before and during the work, did a brilliant job with the build itself, and ensured that there was minimum disruption throughout the whole process. His team's professionalism and friendliness during the job and consideration (they tidied up every day!) of our living arrangements was absolutely fantastic and the extension was completed to a high spec and before schedule as the crew worked hard every day to finish the job. Dave has a keen eye for detail, is very experienced, and provided a good level of communication and transparency at every stage of the build, so that we always knew where we were at and what costs were. Cannot recommend him highly enough and we will be using him again for other projects."
 
 

Rear kitchen extension

Rear kitchen extension

Rear kitchen extension internal

Floor tiling and plastering

Alterations to existing kitchen and feature brickwork

PVCU doors with Astragal bars, Roof windows
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Dave, Dave, Shawn and others
 
 
 


Review 31 Jul 2017
Recommended by customer in B912
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.4317, -1.7826
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1st floor extension bedroom with ensuite bathroom and separate toilet. Friendly reliable builders tidy too.

"Excellent work"
 
 
Team:
DPM Builders
 
 
 


Review 5 Jun 2017
Recommended by customer in B91
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.4144, -1.7897
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
demolish side ''lean too'' and replace with larger garage and utility room with downstairs toilet

"David was reliable from the outset, he arrived to survey the work in the snow. Other builders had constantly let us down.
He made recommendations and took the plans away with him. He said he would return them the following week and did so with a full quotation.

He gave us an approximate start date and kept us informed, in fact he was able to start two days earlier than originally agreed.
The quote said the work would take approximately 5 weeks.

Dave and his team turned up everyday without fail and always tidied at the end of each day. It was amazing how they left the site each day.

He also organised the attendance of the building inspectors,the plasterers and the electrician. The co-ordination of all aspects was very efficient.

The work was completed to a high standard and Dave was quite happy to discuss minor changes and he also completed other works for us whilst at the house.

The whole build took seven weeks in the end, however this was mainly due to Dave's professionalism and thoroughness,and the extra work we requested. In fact we missed them when they had finished, including our dog!

The whole experience was never stressful, and I would highly recommend DPM builders and would use them, and there sub contractors again.

We have had several friends and neighbours request DPM contact details for projects after seeing them working on our extension.
"
 
 

Garage and Utilty Room Extension

Garage and Utilty Room Extension
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Dave Murphy, Andy and 'Bear'. (spud the sparky too !)
 
 
 


Review 26 Apr 2017
Recommended by customer in B13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
52.4477, -1.8854
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A complete cellar conversion including light tube and all plastering and finishing.
 
Cost: £12741
 

"DPM were absolutely fantastic, professional helpful efficient. They completed ahead of schedule came back to sort any other issues. They also included handrails and other important aspects of the work and did not make a charge. They were realistic in their timescales from the beginning. I would highly recommend them for any further work. The team became part of the family and the children missed them when the work was completed."
 
 
Team:
Dave Murphey
 
 
 


Review 4 Apr 2017
Recommended by customer in B13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.4383, -1.8861
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Reduce large joint chimney at rear of the house, cap and fit air bricks, repoint, flashings and soakers replaced. Needed large scaffold due to roofs below
 
Cost: £2679
 

"DPM is headed up by David Murphy, an expert builder who is patient, professional, completely reliable and customer focussed. We've used DPM twice and have been really impressed both times by the whole process, from meeting to discuss the work, the quote, the building work itself, clearing the site after the work has been completed and checking that everything is okay. Highly recommended and trusted."
 
 

Chimney reduced in size and capped with replacement slates and new flashings
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
David & Team
 
 
 


Review 1 Mar 2017
Recommended by customer in B14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.4207, -1.8861
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Knocking through internal load bearing wall, insertion of RSJ to meet building regs, bricking up internal doorway, relocation of radiators and sockets. Separate job to raise floor level of cupboard under stairs with concrete floor.
 
Cost: £3500
 

"David and his team were great from start to finish. Dave gave a very prompt and detailed quote after visiting site, and he offered a comprehensive service including contacting the structural engineer and building regs.
The work took the agreed amount of time to complete and the site was left tidy each day. Everything was made good afterwards, just leaving us to decorate as agreed.
All in all we are very happy with the end result and would recommend Dave and his team."
 
 
 
 


Review 12 Feb 2017
Recommended by customer in B13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.4358, -1.8857
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had an existing wall removed and a new wall built further into the eves, thereby extending the space in our attic room. New floor boards were fitted and an access hatch to the remaining eves space was installed. In addition, we had an en- suite shower room built and fitted.
 
Cost: £8000
 

"From when we first asked Dave to come and quote, he was really respectful and helped us think about the possibilities given the constraints of the available space. They let us know when they would start and stuck to this date. The team who worked on our house were all very friendly, courteous and respectful - we had no qualms whatsoever in having them in our home. They kept us updated on the work and checked out decisions all along the way. During the construction of the en- suite, they put up the stud work and the suggested we look at it before making final decisions, even offering to move it if we changed our minds. We weren't rushed into ordering fittings, tiles etc until the plans were confirmed. The work is now finished and we are really pleased with the final results, the quality of the work and the team. We'd have no reservations in recommending them and would happily use them again."
 
 
 
 


Review 30 Jan 2017
Recommended by customer in B90
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
52.3946, -1.8225
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Erect a pitch roof and fit a three sided Georgian Bay
 
Cost: £5460
 

"We had a flat roof over our annex & porch and a flat window on our living room which made the house look very square and it had no character at all.

We asked DPM to erect a pitch roof and put in a Georgian Bay.
They have done a fantastic job we are so pleased with what they have done.
They are very experienced and the standards of products used are excellent.
They arrived early and left at a reasonable time to.
They are very polite and tidy up after themselves everyday.

We wouldn't hesitate to recommend Dave and his co workers to anyone and we would only have Dave do any work on our house.

Before this job DPM built us a 5x7 Mtr extension with lantern skylight on the back of our house again the standard of workmanship was second to none. It looks spectacular and everybody who comes to visit is very impressed.

You may think that we have no experience with other builders but you would be wrong we have had a lot of cowboys working for us over the years that promise a fantastic job and are very believable and talk the talk but definitely did not walk the walk, we have had to pay double in the end to get the work put right!!

Now we have found these guys we will not be using any other building company to do our home improvements! We can't recommend DPM enough!!

DPM are a smaller company compared to some of the giants but their quality of products and standards of workmanship should be up there alongside the biggest and the best.

Thank you Dave, Andy & Behar for another quality job on our home 👍👍👍"
 
 

Lounge 3 sided bay window

Pitched roof in place of flat roof extending over lounge

Lounge 3 sided bay window with pitched roof over
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
David, Andy, Behar
 
 
 


Review 15 Jan 2017
Recommended by customer in B91
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.4144, -1.7897
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Side and rear double storey exstension some block paving to the front of the house, extend drive. Complete new roof and interior work. With garden dug out and new patio.

"This is the second extension DPM have done for us in 2 separate properties, after the first extension we didn't want to use any one else. Dave and his team were superb and the quality of work was excellent again, they are extremely tidy and never left our property without tidying up, they are very considerate whilst the work is being carried out and always gave us a regular update of what was going to be done. Dave makes sure that the work that's being done is done to the highest standards from all trades whilst doing our extension.

Highly recommend DPM builders!!"
 
 

Double Storey Side and Rear Extension
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
DPM Builders
 
 
 


Review 13 Jan 2017
Recommended by customer in B90
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.4173, -1.8240
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Single storey lounge extension, conservatory removal, replacement kitchen roof, re-routing of sewer and manhole, and installation of patio paving.

"Dave and his team did a fantastic job of our ground floor living room extension, patio and new kitchen roof. The work has been completed to a very high standard and the whole team worked very conscientiously, leaving the site clean, tidy and safe throughout the duration of the job. They were also able to offer expert advice and liaised with the local water services company when a buried manhole was discovered under the floor of an old conservatory within the footprint of the new extension. The team worked very well to resolve the issue with minimal delay and additional cost, whilst satisfying the requirements of the water company and local building authority.
All-in-all, we're very happy customers. Dave would be first on my list to call for any future building work and I would certainly recommend him to others."
 
 

Rear Lounge Extension and Roff over Kitchen
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Dave Murphy
 
 
 

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