ATT Building and Roofing Services Ltd

Unit 5, North Elgin Place
Clydebank
West Dunbartonshire
G81 1LU

Builder

Listed under:  Builders, Builders - Extensions, Landscapers / Landscaping, Loft Conversions, Plasterers / Plastering / Renderers / Rendering, Roofers / Roofing, Roughcaster
98% recommended   Rating ATT Building and Roofing Services Ltd 9.7/100
57 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 57 reviews since 2016
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.4/10 Value Rating 9.4
The price represents value for money
 
 
 
Recent Reviews 
 
" Phone the firm and they came out quickly. Emailed quote. Arrived punctually on the day. Put scaffolding up worked well. Completed the job in one day. Would recommend this firm and I would use them aga...."   more
 
" Great team of guys. Very professional, fast, efficient, and friendly. Work carried out exceeded my expectations."   more
 
" A great job, happy for anyone to come round and see it. ATT used heavier duty materials than needed leaving a very strong high quality finish. Scaffolding was erected all round our house and all trade...."   more
 
" Expectations of timing of the work were clear and admired to. Scott and the team were extremely efficient and professional. Worked solidly and only had to stop for a period due to rain - as soon as...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 98%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 87%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 3
agreed 5
arrived 3
ATT 11
builders 8
clean 7
Communication 5
contact 4
definitely 4
delighted 5
easy 4
efficient 4
efficiently 3
excellent 9
experience 3
explained 4
finish 5
finished 5
friendly 9
future 3
good 10
Great 7
guys 3
happy 10
helpful 6
highly 6
informed 3
knowledgeable 3
people 3
pleasant 6
pleased 6
pleasure 4
polite 6
professional 13
promised 3
promptly 4
quality 6
quote 5
recommend 14
recommended 3
reliable 3
roof 3
roofers 3
Scott 14
service 8
standard 9
straight 3
superb 3
team 20
tidy 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 6 Mar 2021
Recommended by customer in G61
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Dismantling chimney and installing new tiles on the roof. Cleared all debris and removed from site.
 

"Phone the firm and they came out quickly. Emailed quote. Arrived punctually on the day. Put scaffolding up worked well. Completed the job in one day. Would recommend this firm and I would use them again."
 
 
 
 
 
 

Review 11 Feb 2021
Recommended by customer in G81
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of internal load bearing wall and installation of structural steel work.

Widening opening for new window
Replacement of 2 external concrete lintels
 

"Great team of guys. Very professional, fast, efficient, and friendly.

Work carried out exceeded my expectations."
 
 
 
 
 
 

Review 4 Dec 2020
Recommended by customer in G61
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Remove old roof tiles, chimney and 2 x velux.

Replace 2 velux and re-roof.

Install and remove scaffolding.

Replace dormer cladding.
 
 
 
 
 

Review 27 Nov 2020
Recommended by customer in PA7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove old roof and replace new UPV fascias and soffits and guttery. Repoint and replaced chimney flashing.
 

"A great job, happy for anyone to come round and see it. ATT used heavier duty materials than needed leaving a very strong high quality finish. Scaffolding was erected all round our house and all tradesmen had installed their equipment ready for the works to start. A superb job."
 
 
 
 
Team:
Scott Kelly
 
 
 

Review 17 Sep 2020
Recommended by customer in G82
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove existing UPVC guttering and cable.

Install new timber bracer. Install new UPVC facia to all elevations and cable. New cladding and guttering.
 

"Expectations of timing of the work were clear and admired to.

Scott and the team were extremely efficient and professional. Worked solidly and only had to stop for a period due to rain - as soon as it cleared they were straight back.

High quality work-such a difference.

Great peace of mind with all."
 
 
 
 
Team:
Scott Kelly And Team
 
 
 

Review 12 Aug 2020
Recommended by customer in G61
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A complete renovation, maintenance of gutter system for 4 apartments.

Roof maintenance.
 

"Scott and his team did a superb job.

Expert, efficient, clean, friendly and considerate, and very competitive pricing. They went out of their way to address issues not originally quoted for at their own expense.

Would always use again."
 
 
 
 
 
 

Review 16 Jul 2020
Recommended by customer in G82
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Lower timber cladding on house to be removed and replaced with new timber (timberhouse)
 

"Very happy with service and works carried out Scott came for a site visit and issued the quote later on the same day. As a small job he said they could fit us in asap

All contact was to a professional level and I was not left waiting for response. Would highly recommend."
 
 
 
 
Team:
Scott Kelly
 
 
 

Review 16 Jul 2020
Recommended by customer in G81
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair of leak, comming from lead valey and chimney of a 2 storey mid-terraced house with original state roof (120 years)
 

"Very friendly and professional.

Reliable, informative and efficient in completing the job."
 
 
 
 
Team:
Scott Kelly
 
 
 

Review 22 Jun 2020
Recommended by customer in G81
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair to chimney-
Replace flashing, roughcast, caps & plastering cracks.
 

"Brilliant job done, neat & tidy. Job was delayed due to coronavirus, But company kept in contact with me, and as soon as they were allowed, they contacted me with a date. They were even able to start the job a day earlier than expected, But they always checked with me at each point. That it was okay. I have used this company before and can only speak very highly of they and I will definitely be using them in the future. I can recommend builders with confidence."
 
 
 
 
 
 

Review 13 Apr 2020
Recommended by customer in G13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Storage loft conversion, raising joists, fitting velux windows installing stairs and shuttering
 

"Communication was very good from the outset and throughout. All work was carried out to a high standard and on time. Very happy with results and would recommend. "
 
 
 
 
 
 

Review 24 Mar 2020
Recommended by customer in G82
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full new roof on semi-detached property
 

"Scoh and his team provided an excellent service from start to finish. From initial quote to finish they constantly kept me updated with schedules and Dave work completed. Very clean and tidy, workforce were great. Would recommend!!"
 
 
 
 
 
 

Review 24 Mar 2020
Recommended by customer in G82
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Paving and roof repairs
 

"Work carried out very professionally and completed within timescale promised. Workers pleasant, knowledgeable and approachable."
 
 
 
 
 
 

Review 13 Mar 2020
Recommended by customer in G82
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Chimney repair issues as had water coming in the house, specifically - new chimney cap, remove bossed render, primer, new haunch, new render coating full re-roughcast and galv mesh
 

"I was so impressed with ATT. It was easy to find contact details on the internet, I left a message and 10 mins later Scott called back. He did an initial survey of the interior that day and followed up with a full scope I feel plan. Due to cancellation ATT were able to come straight away- communication was excellent works were complete efficiently within 2 days no fuss I would have hardly know they had been have recommended already to family!
"
 
 
 
 
 
 

Review 4 Mar 2020
Recommended by customer in G81
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replastering four walls and ceiling
 

"Workman was very clean and tidy, not easy when plastering, very friendly and helpful. Work took two days. This was agreed in advance, and I was very happy with this."
 
 
 
 
 
 

Review 2 Dec 2019
Recommended by customer in G83
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Remove and dispose of debris to all guttering
Remove and dispose of debris to front flat roof bay window.
Install additional ridge brackets carry out various slate repairs
Re-set gutter to ensure runoff, on rear elevation of kitchen
Clean down moss from gable chimney and apply coating to all leadwork on gable. Apply coating to leadwork skew's on rear elevation to kitchen. Clear site.
 

"Very thorough, polite team of roofers. Have requested then return in 9-12 months to re-check roof for any further repair."
 
 
 
 
Team:
Scott
 
 
 

Review 21 Nov 2019
Recommended by customer in G61
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Install partition in garage, add floor and insulated walls, all with damp proofing. Install electrical sockets at requested intervals. Replace window with brick wall and extend roof from bottom of velux window. Install drain from rear of garage to main drain sump.
 

"They were positive and easy to work with and took trouble over details. I was kept well informed about the start date (which always floats a little) and about progress. When I requested a minor addition extra insulation over a porting of ceiling they were happy to do it. In the whole very good, quite quick and the work was to a high standard. Very pleased. "
 
 
 
 
 
 

Review 13 Nov 2019
Recommended by customer in G13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Roughest and roof repairs.
 

"Scott was excellent in keeping in touch, always prompt in his responses and queries both before and during the work. He and his team arrived promptly and carried out the work efficiently and with minimum disruption. "
 
 
 
 
 
 

Review 4 Nov 2019
Recommended by customer in G61
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Show All
 
 
Customer Review
 
Work on upper bedroom joists to align them accurately and remove squeaks and a dip n flooring. after finish relaid flooring carpet etc.
 

"Always kept to times stated and were very tidy - carried out a through job of high quality!!"
 
 
 
 
Team:
Scott Kelly
 
 
 

Review 1 Nov 2019
Recommended by customer in G61
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Reinstute a faulty top lintel on house window - repair brickwork above lintel and re-roughcast the affected area - then repaint to match the correct paint and fill minor defects in roughcast
 

"Very considerate in choosing suitable weather and communication to us. Polite, punctual and finished work within estimate time limit. If any additional observation were made they were communicated well. A pleasant experience to be a client of this firm!"
 
 
 
 
Team:
Scott Kelly
 
 
 

Review 27 Oct 2019
Recommended by customer in G60
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair to garage brickwork with render finish.
 

"I was pleased with quality of work and finish. "
 
 
 
 
 
 
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