ATT Builders

Unit 5, North Elgin Place
Clydebank
West Dunbartonshire
G81 1LU

55.8945, -4.3934

Builder

Listed under:  Builders, Builders - Extensions, Landscapers / Landscaping, Loft Conversions, Plasterers / Plastering / Renderers / Rendering, Roofers / Roofing, Roughcaster
96% recommended   Rating 9.6/10
26 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 26 reviews since 2016
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Scott and his team were very professional, helpful and carried out work as described to a very high standard. We had a few questions and he answered very satisfactorily. He came when he said he would ...."   more
 
" Scott and his team were totally reliable, friendly and professional and went out of their way to make sure we were happy with the result. They came when they said they were going to and Scott kept in ...."   more
 
" The team were very courteous and completely professional in the way they treated my wife and me. They kept us well informed at each stage of the job and advised us timeously of any additional work wit...."   more
 
" Very happy with cost and work carried out, guys cleared up all rubbish. Would recommend this company."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 89%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
ATT 8
Builder 2
Builders 7
clean 3
Communication 2
complex 2
Definitely 2
delighted 3
email 2
excellent 3
explained 4
finish 2
finished 4
friendly 3
good 8
great 3
happy 5
helpful 4
knowledgeable 2
loft 2
mess 2
nice 2
people 3
phone 2
pleasant 3
pleased 2
pleasure 4
polite 4
problem 2
professional 6
promised 2
promptly 2
Quality 2
quickly 2
quote 3
recommend 6
recommended 2
recommending 2
reliable 2
repairs 2
Roof 2
roofers 2
Scott 7
service 3
standard 7
team 8
tidy 4
treated 3
workmen 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 17 Nov 2017
Recommended by customer in G81
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.8996, -4.3992
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Roof repairs. Chimney rendering re cladding porch fit UPVC.
 
Cost: £5112

"Scott and his team were very professional, helpful and carried out work as described to a very high standard. We had a few questions and he answered very satisfactorily. He came when he said he would left no mess, we had total confidence in him and his team. It was a pleasure to deal with him and I would have no hesitation recommending ATT Builders to anyone. Well done and thank you for your excellent service. Restores my faith in roofers!! "
 
 
 
 
Team:
Scott Kelly And Team
 
 
 


Review 7 Sep 2017
No Recommendation by customer in G81
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9000, -4.4001
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Garden Makeover.
 
Cost: £11256
 
 
 
 


Review 30 Aug 2017
Recommended by customer in G61
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9228, -4.3432
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-roofing main body of house and re-flooring of large loft space, including removal of patio temporary floor and re-insulation.
 
Cost: £20058

"Scott and his team were totally reliable, friendly and professional and went out of their way to make sure we were happy with the result. They came when they said they were going to and Scott kept in close touch with us throughout the project. The loft flooring was more complex then excepted but they went out of their way to ensure it was finished to a good standard. I would recommend this firm very highly; they were a real pleasure to work with. "
 
 
 
 
Team:
Scott Kelly And His Team
 
 
 


Review 16 Jun 2017
Recommended by customer in G60
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
55.9313, -4.4949
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
ERrect scaffolding around house. Strip roof to trusses and dispose of waste. Install new, sarkin breathable membrane, timber counter / tile baton; leadwork to dormer skews/valleys. New timber fascia/soffit to gable ends and paint. Redress slates at dormers, cheeks replace velux window. Complete overhaul of stairs and paint into sure grip.
 
Cost: £22830

"The team were very courteous and completely professional in the way they treated my wife and me. They kept us well informed at each stage of the job and advised us timeously of any additional work with costs.

They completed the work on time and within budget to a very high standard and to our complete satisfaction.

The standard of workmanship has been commented on by a number of people including other roofing specialists. We would have no hesitation in recommending ATT Builder to anyone else. A great job well done. Thank you. "
 
 
 
 
Team:
Scott Gerry Kevin James
 
 
 


Review 27 Mar 2017
Recommended by customer in G81
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
55.9303, -4.4008
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Chimney removed, tiles replaced.
 
Cost: £1250

"Very happy with cost and work carried out, guys cleared up all rubbish. Would recommend this company."
 
 
 
 
 
 


Review 3 Jan 2017
Recommended by customer in G12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
55.8899, -4.3106
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Gutting of kitchen back to back new outside door, repair of window. Re-wiring, new lights sorting of lead below radiator, new radiator, plastering fitting of flooring, new kitchen, new windowsills. Painting.
 
Cost: £8100

"Good Communication by email and phone, prompt to arrive. Good lianson between builder team leader and kitchens trim and other professionals so that work ran smoothly and was completed in good time. I would use this firm again and recommend then."
 
 
 
 
Team:
Scott James Gerry Kevin
 
 
 


Review 3 Jan 2017
Recommended by customer in G62
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
55.9459, -4.3074
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removing a hatch and filling in where old pipework was, plus boarding new pipes in and removing a vent. Small area skirting. New plaster board and ceiling of lounge / dining room plus a complete re plastering of all walls and ceilings of lounge / dining room.
 
Cost: £1893

"Came quickly to quote and agree work and once agreed on, a date was arranged. Workmen all very polite and tidied up well.
Work became more complex as new ceiling had to be put up and extra workmen were brought in to do this. It took an extra day but this was all explained once problem was discovered.
We were delighted with ATT Builders, and highly recommend them!"
 
 
 
 
 
 


Review 5 Nov 2016
Recommended by customer in G81
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
55.9073, -4.4024
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove and dispose of redundant pipework in loft space going through the roof, replace various tiles, re-point roof edges and leadwork, clean out front and rear gutters & downpipes.

"Following request for quotes on above work, Scott attended promptly, spent 5-10 minutes inside the loft and 15-20 minutes on the roof, showed photographs taken on his mobile showing the extent of all work required and e-mailed a quote same day. In contrast, another local firm based in Hardgate came out, spent 1 minute in the loft and 2 minutes viewing roof from ground level at front and rear and promised to send a quote however were never heard from again either by post, e-mail or telephone.

Naturally, ATT builders got the job, carried out all works to a good standard and left the interior and exterior clean and tidy. Very happy with the work done and itís easy to see which firm I will be contacting for further work I require in the near future (and which one I will avoid).

Would recommend this firm.
"
 
 
Team:
3 men (not sure of their names)
 
 
 


Review 17 Oct 2016
Recommended by customer in G81
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
55.9137, -4.4047
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old render and applying new render. Replacing guttering and down pipes.
 
Cost: £2000

"Builders turners up on time worked all day. And cleaned up site. Very polite and knowledgeable and gave good advice. Did a great job. Very pleasant. "
 
 
 
 
 
 


Review 30 Aug 2016
Recommended by customer in G81
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
55.9148, -4.4235
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1272
 
 
 
 

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