Fortis Builders Ltd

22A Alexandra Park Road
London

N10 2AB

51.5967, -0.1429

Builder

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders, Carpenters & Joiners / Carpentry & Joinery, Kitchens / Kitchen Fitters / Kitchen Installers
100% recommended   Rating 9.4/10
10 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 10 reviews since 2018
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 8.9/10 Tidy Rating 8.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Fortis Builders did an excellent job, whilst keeping to cost and time, and also being flexible to any amendments we requested. An Architect had been engaged early to see through all approvals required...."   more
 
" From the beginning of the project they kept me fully involved with the design and layout of the kitchen and advised best locations for the appliances. They also took into account the height of cupboar...."   more
 
" Fortis Builders Ltd completed a challenging project for me which involved boiler work, under floor heating, kitchen and bathroom installations. The project was on a high value property in N6 and requi...."   more
 
" Fortis was really good at dealing with a Victorian house which can present unpleasant surprises. They said that if the wall were more problematic in being load bearing, it would not affect the price....."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advise 2
Architect 2
bathroom 3
bespoke 2
Best 2
boiler 3
Builders 5
Building 2
carpentry 2
changes 2
clear 2
clearly 2
cupboards 2
decided 2
definitely 3
delighted 2
discussed 2
door 2
doors 2
electrical 2
excellent 2
explain 2
explained 3
extremely 2
finished 2
fitting 2
fittings 2
floor 2
Fortis 7
friendly 4
future 2
George 5
good 5
great 4
happy 3
hard 2
heating 3
helped 2
helpful 2
highly 2
installed 2
involved 3
issue 2
just 3
kitchen 5
location 2
Martin 3
need 2
old 2
painting 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 4 Feb 2019
Recommended by customer in N2 9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
51.5898, -0.1564
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ground floor extension requiring significant excavation, removal of back wall of the house and setting of new foundation plus building of superstructure with steel members and both external and internal walls. Installation of two large rooflights and heavy triple-glazed glass sliding door. Fitting new suspended ground floor and new kitchen, and new shower room complete with all associated electrical work, plumbing, heating and finishings. Additional work on the first floor to enlarge an existing bathroom by adjoining it to separate loo, and complete refitting of the new bathroom including all associated plumbing plus finishings. External painting of two-storey house. Installation of solid wood flooring throughout the house. Weekly meetings with architect, who oversaw the work, throughout the project duration (ca 14 weeks). House was vacant at time of building work. The price quoted here includes building work, supplies, fittings and VAT (but not costs for architect, structural engineer, Local Council).
 
Cost: £150000
 

"Fortis Builders did an excellent job, whilst keeping to cost and time, and also being flexible to any amendments we requested. An Architect had been engaged early to see through all approvals required by the Council for Planning and Building Control, Structural Survey and Party Wall. The Architect prepared a Schedule of Works which Fortis Builders used as their baseline for quoting, and together with a Gantt Chart for timing, was an important document to direct and manage progress. Fortis Builders were always friendly and it was a pleasure to work with them. Fortis Builders worked well with the architect and regular billings were initiated by the architect on the basis of work done. Their skills were recognised and all parties showed respect for each other which made the whole endeavour quite a pleasure. The most time consuming part was to specify and source the fittings, especially as we were overseeing the whole project from abroad. We are delighted with the results. Our house has been transformed."
 
 
Team:
George Cattier and Martin Murphy
 
 
 


Review 2 Feb 2019
Recommended by customer in WD6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.6567, -0.2558
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full replacement of kitchen (including plumping and electrics) and heating system. Painting and decorating.
 
Cost: £14000
 

"From the beginning of the project they kept me fully involved with the design and layout of the kitchen and advised best locations for the appliances. They also took into account the height of cupboards etc to ensure I could reach things easily. From the tiles to the painting, any changes that I requested were done without issue and they were more than happy to oblige.
Due to the age and location of the boiler and heating system, I required this to be replaced and the boiler moved. Best locations for the boiler were discussed and agreed and the system replaced with the latest model.

All safety checks were carried out and warranty provided.

I found them very easy to approach with any questions and appreciated the advise regarding the best materials for the various aspects of the works.
The work areas were kept very tidy and all who were on site were extremely helpful and friendly.

Over all, this was a very good experience for something that could have been stressful. I would highly recommend this company and will definitely use them again for future projects."
 
 

Ground floor kitchen
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Martin and George
 
 
 


Review 1 Feb 2019
Recommended by customer in WD3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
51.6488, -0.4333
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Boiler installation, cylinder, underfloor heating, kitchen and bathroom installations.
 
Cost: £55000
 

"Fortis Builders Ltd completed a challenging project for me which involved boiler work, under floor heating, kitchen and bathroom installations. The project was on a high value property in N6 and required the installation of expensive fixtures and fittings. George, Martin and the team were punctual, hard working and delivered a high standard of workmanship throughout, I wouldn't hesitate to recommend them to homeowners, architects and project managers."
 
 
Team:
George & Martin
 
 
 


Review 1 Feb 2019
Recommended by customer in N10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
51.5858, -0.1417
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To create an internal window in a Victorian house. The wall was slightly problematic because it was unclear whether it was load bearing or not. Make the window. Make good and paint wall and kitchen.
 
Cost: £2127
 

"Fortis was really good at dealing with a Victorian house which can present unpleasant surprises. They said that if the wall were more problematic in being load bearing, it would not affect the price. We also got good advice. One multi-skilled worker did the whole job of making a hole for an internal window, making good, plastering, carpentry and painting, which is a great advantage. He was very pleasant and just got on with the job. He cleaned up every evening. Also, our carpets all the way up to the front door were protected. We will definitely use Fortis again and have recommended the company to friends."
 
 
Team:
George and Jerzy
 
 
 


Review 4 Sep 2018
Recommended by customer in NW3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
51.5472, -0.1649
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Alterations to communal electrics and plumbing, installation of kitchen and x2 bathrooms, structural steelwork, re-configuration and roofing repairs to existing roof.
 
Cost: £80000
 

"George, Martin and the team are very professional and efficient. They have done lots of work for me over the years, which I am always happy with.

"
 
 

Refurbished double kitchen

Loft extension
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
George, Martin
 
 
 


Review 1 Jun 2018
Recommended by customer in N22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
51.6083, -0.1126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Almost a complete refurb of a Victorian conversion. Kitchen/bathroom installation, new boiler extensive repair to plasterwork in lounge.
 
Cost: £20000
 

"Great team.

Met George back in the Autumn and discussed the project a good few months in advance of the start date, there was no pressure on timelines, this helped set a realistic budget. Finalised project needs a few weeks before.
Restored sash windows in much need to TLC to a very high standard. Bathroom is amazing-tiling, bespoke back to wall unit/bath panel. Also did a great job with the kitchen fitting/design works brilliantly. Did a full re-wire, again an excellent job. There were a few add-on jobs which the team happily undertook (new skirtings/doors/windows) .
Kept site tidy-we very considerate of neighbours.

The Fortis team have made an excellent job of updating and restoring the character of what was a dated 80's conversion."
 
 
Team:
George, Martin and Phil
 
 
 


Review 12 May 2018
Recommended by customer in N21

 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
51.6289, -0.0968
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting of kitchen units and appliances, plumbing and heating work incl fitting a new boiler and moving the sink to a new location, electrical work incl installing a new circuit board, lifting and re-laying parquet flooring, replacing a door and window with 2 full French doors, plastering and decorating.

"Fortis Builders fitted my new kitchen, which involved plumbing and heating work incl fitting a new boiler and moving the sink to a new location, electrical work incl installing a new circuit board, lifting and re-laying parquet flooring, replacing a door and window with 2 full French doors, plastering and decorating.

They were very professional while also being friendly and helpful and took time to advise on various options and which they'd recommend. They took care to explain what needed doing and why and when slight unforeseen changes were needed, explained why and what my options were. They also helped to achieve the end result I wanted, even when the kitchen supplier said one particular idea wouldn't be possible.

They were reliable, always turning up on time, and finished the job in the time predicted. They were respectful of my space and minimised disruption as much as possible. As well as George and Martin working to a high standard, the subcontractors they used were also very professional.

I'm delighted with the finished result; the kitchen is just what I wanted.

I'd have no hesitation in recommending Fortis Builders"
 
 
Team:
George Cattier and Martin Murphy(?)
 
 
 


Review 6 Apr 2018
Recommended by customer in N19
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
51.5635, -0.1343
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete bathroom refurbishment and WC replacement and tiling.

"Absolutely superb work from a friendly, hard working and experienced team.

George had previously repaired a water damaged wall and installed eave vents in the loft for us; we were impressed so we decided to use him again.

George gave us a quote (which he stuck to) and explained clearly what would need to be done. If we weren't clear on something he would always explain to us in layman's terms. His team were fantastic - hardworking, friendly and trustworthy - and they all seemed very experienced.

In short everything went to plan and we were very happy with the results. Good prices and quality work. I will definitely be using Fortis again in future."
 
 
Team:
George Cattier, Liam (? tiler), Mario (? electrician)
 
 
 


Review 23 Feb 2018
Recommended by customer in N13

 I'm: Female 
 My level of experience of similar services: Beginner 
51.6134, -0.1173
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Rip out existing kitchen and flooring and install new. Build internal wall to create downstairs cloakroom. Move door/change entrance to kitchen from hall. Change lighting and install new kitchen and flooring throughout ground floor, including levelling floor. Paint hallway and stairway up to first floor level. Move boiler higher on wall and make good. Fit extra electrical sockets, and replace old ones with new fittings.
 
Cost: £14000
 

"I was kept informed all the way through the process. As with any building works some problems arose due to unforeseen circumstances but these were all communicated clearly and in a timely fashion and every issue was dealt with to my satisfaction.

"
 
 
Team:
George Cattier and team
 
 
 


Review 14 Feb 2018
Recommended by customer in N3 3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
51.5914, -0.1916
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kitchen install Electrical (New circuit board) Decorating Carpentry (Bespoke cupboards) Up-coming bathroom refurb

"Fortis builders first install for me was my kitchen . The install was explained to me from the very onset and there was a clear and good communication through the works . The kitchen was finished as promised on time to an extremely high standard . We were so pleased by the standard of work, professionalism added with just good communication and ease , we decided to ask Fortis Builders to continue with the refurbishment of our home .

Next areas to cover were the living room , hallway and my 2 sons bedrooms.FB installed wardrobes ,matching wall paint to the dark grey ready made doors and then fitting the flat pack cupboards so they would look seamless floor to ceiling . Perfectly installed and looking like bespoke work . Our apartment had not been refurbished to a high standard for 2 decades. In the lunge and bedrooms Old air con units were removed , old wiring and walls and window frames were made good.
We are so pleased with the work Fortis builders have done , we have asked them to come back to install a new bathroom, for our bedroom install further wardrobes and then decorate the whole bedroom and ensuite area.
A great team of builders covering all services from electrical, plumbing , painting, carpentry and anything you can ask them to do . We would highly recommend Fortis builders to anyone lucky enough to fit in their busy schedule ."
 
 
Team:
Martin George Gary
 
 
 

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