A & R Construction

Elmstead, mile stone lane
Wicklewood
Norfolk
NR18 9QL

52.5770, 1.0523

Builder

Listed under:  Builders, Drain Lining & Replacement, Fencing Contractors, Groundworks, Painters & Decorators / Painting & Decorating
100% recommended   Rating 9.8/10
27 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 27 reviews since 2012
 
 
 
Quality 9.7/10 Quality Rating 9.7
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We are extremely pleased with A & R Construction. They were polite, professional and did a good quality job. I would not hesitate in using them again or recommending them."   more
 
" Adrian and his team at A&R Construction were fantastic. We gave them a deadline (new baby on the way!) which they stuck to and beat, they stuck to the quoted budget and were polite and tidy throughout...."   more
 
" A very professional team. Very efficient and pleasant team to have around the house. I highly recommend them."   more
 
" A & R Construction recently completed the building work on our bungalow extension. The work was completed within the time frame proposed and for the price quoted. There were no unexpected addition...."   more
 
About Us


We provide a top quality service with reliable friendly staff who are tidy and give 100%.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 96%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 67%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

A&R 5
additional 3
Adrian 14
appreciated 2
breaks 2
budget 2
build 3
builders 3
building 2
colleague 2
Construction 7
contractors 2
costing 2
deadline 2
definately 2
definitely 3
Disruption 5
early 2
easy 2
efficient 4
Excellent 7
family 3
fantastic 3
finish 3
finished 4
friendly 10
friends 3
good 5
great 3
happy 3
hard 5
Having 3
helpful 4
highly 4
informed 3
mess 3
minimum 3
pleased 4
polite 4
problem 3
professional 7
quality 4
really 5
recommend 12
service 7
small 4
standard 6
team 10
tidy 5
working 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Nov 2017
Recommended by customer in NR18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5651, 1.1220
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had an external door and window removed, bricked up and smaller window put in. The inside was mad good. They also removed the plumbing, toilet and sink from a loo. And finally they put water and drainage in ready for a kitchen fit.
 
Cost: £2658
 

"We are extremely pleased with A & R Construction. They were polite, professional and did a good quality job. I would not hesitate in using them again or recommending them."
 
 
Team:
Adrian and Jack
 
 
 


Review 2 Oct 2017
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6327, 1.3343
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
First floor extension over double garage
 
Cost: £30000
 

"Adrian and his team at A&R Construction were fantastic. We gave them a deadline (new baby on the way!) which they stuck to and beat, they stuck to the quoted budget and were polite and tidy throughout the build.

The team made some minor amendments at my request without extra charge, undertook some small extra pieces of work again at no extra charge and where there was an amendment that would incur an unbudgeted charge, this was fully explained to my satisfaction before I agreed to it.

For my own enjoyment I undertook a timelapse film of the whole build (which Adrian and his team were fully aware of) and it shows them to be hard working, turning up on time every day and doing a full day's work every day. There was certainly no sloping off early or long lunch breaks! www.youtube.com/watch?v=oQAT6rxdzM8

Adrian wasn't on site every day and talking to his team alone they obviously enjoy working for him and with each other and showed good team work and a willingness to get the job done and done well.

The build was finished to a high standard, all sub contractors were managed well and coordinated with the main build perfectly, even when I insisted on a specific contractor for the heating they were accommodated into the schedule well.

Having work done like this can easily make a mess of the house and garden, but any mess or inconvenience to us was kept to a minimum and the site was cleaned and swept regularly.

They were recommended to me by a friend and I have since recommended them to other friends who are thinking of having similar work done."
 
 
Team:
Adrian, Jack, Stuart, Matt, Paul
 
 
 


Review 15 Dec 2016
Recommended by customer in IP25
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6402, 0.8392
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Single storey extension to provide new kitchen, utility and cloakroom. The work included ground world,relaying drainage, plumbing and wiring.
 
Cost: £29000
 

"A very professional team. Very efficient and pleasant team to have around the house. I highly recommend them."
 
 
Team:
Adrian, Jack, Stuart, Paul, Matt
 
 
 


Review 11 May 2016
Recommended by customer in NR23
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6227, 1.2650
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Single storey, pitched roof extension
 
Cost: £30000
 

"A & R Construction recently completed the building work on our bungalow extension.

The work was completed within the time frame proposed and for the price quoted. There were no unexpected additional costs added at the end of the job and the building work was to a very high standard. We had two builders that worked on the project from start to finish who were a pleasure to share our house with. Disruption and mess was kept to a minimum.

My wife and I would thoroughly recommend A & R Construction to anyone looking for competent, friendly and hard working builders who show pride in their work.

We couldn't be more pleased.
"
 
 
Team:
Rupert & Mark
 
 
 


Review 29 Apr 2016
Recommended by customer in IP25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6402, 0.8392
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A&R undertook an extension to our existing bungalow. This included the removal of an conservatory. A&R were asked to cover all aspects of the build to include electrics, heating,flooring and decorating.
 
Cost: £33000
 

"From the initial meeting with Adrian Gowing to the paying of the final invoice the work undertaken by himself and his team has been outstanding. Every workman was on time, polite, courteous but above all superb tradesmen.An additional point to note was that none of the workmen were smokers and therefore time was not lost for a 'fag' break. All workers were meticulous about taking their breaks and were never seen misusing the time allocated for them. Both the smoking and breaks were a real plus for the company and greatly appreciated by our family. I would trust leaving my house and for the team to work in my absence. I would not say that about many firms.Nothing was a problem for them and I would recommend them to anyone. Hopefully they will be back later in the year to build us a new kitchen."
 
 
Team:
Adrian, Jack, Stuart and the Sparky
 
 
 


Review 1 Mar 2016
Recommended by customer in IP25
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6402, 0.8392
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripping out and re-surfacing drive

"The work was carried out so as not to cause any unnecessary
disruption, The workman were all thoughtful and well
mannered. The work was finished to a very high standard."
 
 
Team:
Adian Gowing-Aand R Construction
 
 
 


Review 22 Oct 2015
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.5802, 1.1180
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Single storey extension. Creation of ensuite bathroom refurbishment patio creation. New drive.
 
Cost: £61723

"Adrian and his team did an absolutely excellent job. They were friendly and helpful, always happy to answer any questions we might have. Adrian was a little vague on completion date and costs, but this was not important as we had no firm deadline to meet. We would not hesitate to recommend Adrian to any of our friends and family."
 
 
 
 
 
 


Review 28 Mar 2015
Recommended by customer in NR9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.6514, 1.1628
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
block paved driveway, drainage and soak aways built into drive, block paved slope into garage and garden fencing erected
 
Cost: £4470
 

"I am so happy with my new driveway and garden fence that Adrian and his team have completed for me. From start to finish their service has been friendly, professional and trustworthy. The team have given me exactly what I asked for and was expecting. the finished product is fantastic. They kept me informed at every stage of the work and were reasonably priced. I can highly recommend them. Thank you"
 
 
Team:
Adrian, Shaun and Jack
 
 
 


Review 15 Mar 2015
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.5796, 1.1147
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A&R completed many tasks to turn a small kitchen and neighbouring small living room into a family space, then creating a storage and laundry area from an old car port.
 
Cost: £9000
 

"The team arrived each morning at 7.30am, and before I left for work I was updated with information on the tasks they expected to do that day. I felt fully informed throughout the job which was split into 2 parts. They worked indoors taking a wall down, bricking up a doorway re-plastering and making good. Of course there was dust, but not as much mess as I had anticipated. They contained the mess and respected my home. The second task was to transform a pretty ramshackle garage into a secure storage area with a new window and door. I am really pleased with the results and with the respect that A&R Construction showed to us throughout. I would definitely recommend Adrian and his team."
 
 
Team:
Thanks guys -
 
 
 


Review 11 Feb 2015
Recommended by customer in NR94

 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5775, 0.9849
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and reinstallation of new kitchen and bathrooms. Removal of structural internal wall. Opening up of fireplace and replacement of hearth. Electrical/plastering/plumbing works.
 
Cost: £11000
 

"Work was carried out to a high standard with minimal disruption."
 
 
Team:
Adrian, Paul, Mark, Luke, Niall
 
 
 

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