A & R Construction

Elmstead, mile stone lane
Wicklewood
Norfolk
NR18 9QL

52.5770, 1.0523

Builder

Listed under:  Builders, Drain Lining & Replacement, Fencing Contractors, Groundworks, Painters & Decorators / Painting & Decorating
100% recommended   Rating 9.8/10
28 reviews since 2012
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 28 reviews since 2012
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We first used A&R Construction two years ago for a single-storey rear extension and a new kitchen and were evidently happy with their services as we turned to them again for our recent two-storey side...."   more
 
" We are extremely pleased with A & R Construction. They were polite, professional and did a good quality job. I would not hesitate in using them again or recommending them."   more
 
" Adrian and his team at A&R Construction were fantastic. We gave them a deadline (new baby on the way!) which they stuck to and beat, they stuck to the quoted budget and were polite and tidy throughout...."   more
 
" A very professional team. Very efficient and pleasant team to have around the house. I highly recommend them."   more
 
About Us


We provide a top quality service with reliable friendly staff who are tidy and give 100%.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 96%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 67%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

A&R 6
additional 3
Adrian 15
appreciated 2
breaks 2
budget 3
build 3
builders 3
building 2
colleague 2
Construction 8
contractors 2
definitely 3
Disruption 5
easy 3
efficient 4
Excellent 7
extension 3
family 3
fantastic 3
finish 3
finished 5
friendly 10
friends 3
good 6
great 3
happy 4
hard 5
Having 3
helpful 4
highly 4
informed 3
kitchen 3
mess 3
minimum 3
pleased 4
polite 4
problem 3
professional 7
project 3
quality 4
quoted 3
Really 5
recommend 12
service 7
small 4
standard 7
team 11
tidy 5
working 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 6 Apr 2018
Recommended by customer in NR1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6341, 1.3268
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two-storey side extension (ground floor garage and first floor bedroom and shower room) and roof replacement on existing house, plus minor fencing and groundworks.
 
Cost: £45000
 

"We first used A&R Construction two years ago for a single-storey rear extension and a new kitchen and were evidently happy with their services as we turned to them again for our recent two-storey side extension and roof replacement. Everything was done on time and within budget and to a good standard. A couple of minor post-completion issues were dealt with swiftly and efficiently. Just as two years ago, we're delighted with the work and the finished article. The work came in at the quoted price, despite a few little extra odd-jobs being carried out (including improvising a last minute replacement for a floorboard before carpet went down, as I couldn't get a 15mm thick floorboard at that short notice anywhere!). Prior to our initial project two years ago we were worried about the whole client/builder relationship as you hear so many horror stories but Adrian, Rupert and their team (special mention to Mark who worked on both projects) were all approachable and easy to get along with. I've even had a couple of neighbours mention that it's a shame they're no longer here!"
 
 
Team:
Rupert and Mark
 
 
 


Review 21 Nov 2017
Recommended by customer in NR18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.5651, 1.1220
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had an external door and window removed, bricked up and smaller window put in. The inside was mad good. They also removed the plumbing, toilet and sink from a loo. And finally they put water and drainage in ready for a kitchen fit.
 
Cost: £2658
 

"We are extremely pleased with A & R Construction. They were polite, professional and did a good quality job. I would not hesitate in using them again or recommending them."
 
 
Team:
Adrian and Jack
 
 
 


Review 2 Oct 2017
Recommended by customer in NR7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6327, 1.3343
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
First floor extension over double garage
 
Cost: £30000
 

"Adrian and his team at A&R Construction were fantastic. We gave them a deadline (new baby on the way!) which they stuck to and beat, they stuck to the quoted budget and were polite and tidy throughout the build.

The team made some minor amendments at my request without extra charge, undertook some small extra pieces of work again at no extra charge and where there was an amendment that would incur an unbudgeted charge, this was fully explained to my satisfaction before I agreed to it.

For my own enjoyment I undertook a timelapse film of the whole build (which Adrian and his team were fully aware of) and it shows them to be hard working, turning up on time every day and doing a full day's work every day. There was certainly no sloping off early or long lunch breaks! www.youtube.com/watch?v=oQAT6rxdzM8

Adrian wasn't on site every day and talking to his team alone they obviously enjoy working for him and with each other and showed good team work and a willingness to get the job done and done well.

The build was finished to a high standard, all sub contractors were managed well and coordinated with the main build perfectly, even when I insisted on a specific contractor for the heating they were accommodated into the schedule well.

Having work done like this can easily make a mess of the house and garden, but any mess or inconvenience to us was kept to a minimum and the site was cleaned and swept regularly.

They were recommended to me by a friend and I have since recommended them to other friends who are thinking of having similar work done."
 
 
Team:
Adrian, Jack, Stuart, Matt, Paul
 
 
 


Review 15 Dec 2016
Recommended by customer in IP25
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.6402, 0.8392
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Single storey extension to provide new kitchen, utility and cloakroom. The work included ground world,relaying drainage, plumbing and wiring.
 
Cost: £29000
 

"A very professional team. Very efficient and pleasant team to have around the house. I highly recommend them."
 
 
Team:
Adrian, Jack, Stuart, Paul, Matt
 
 
 


Review 11 May 2016
Recommended by customer in NR23
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6227, 1.2650
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Single storey, pitched roof extension
 
Cost: £30000
 

"A & R Construction recently completed the building work on our bungalow extension.

The work was completed within the time frame proposed and for the price quoted. There were no unexpected additional costs added at the end of the job and the building work was to a very high standard. We had two builders that worked on the project from start to finish who were a pleasure to share our house with. Disruption and mess was kept to a minimum.

My wife and I would thoroughly recommend A & R Construction to anyone looking for competent, friendly and hard working builders who show pride in their work.

We couldn't be more pleased.
"
 
 
Team:
Rupert & Mark
 
 
 


Review 29 Apr 2016
Recommended by customer in IP25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6402, 0.8392
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A&R undertook an extension to our existing bungalow. This included the removal of an conservatory. A&R were asked to cover all aspects of the build to include electrics, heating,flooring and decorating.
 
Cost: £33000
 

"From the initial meeting with Adrian Gowing to the paying of the final invoice the work undertaken by himself and his team has been outstanding. Every workman was on time, polite, courteous but above all superb tradesmen.An additional point to note was that none of the workmen were smokers and therefore time was not lost for a 'fag' break. All workers were meticulous about taking their breaks and were never seen misusing the time allocated for them. Both the smoking and breaks were a real plus for the company and greatly appreciated by our family. I would trust leaving my house and for the team to work in my absence. I would not say that about many firms.Nothing was a problem for them and I would recommend them to anyone. Hopefully they will be back later in the year to build us a new kitchen."
 
 
Team:
Adrian, Jack, Stuart and the Sparky
 
 
 


Review 1 Mar 2016
Recommended by customer in IP25
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6402, 0.8392
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stripping out and re-surfacing drive

"The work was carried out so as not to cause any unnecessary
disruption, The workman were all thoughtful and well
mannered. The work was finished to a very high standard."
 
 
Team:
Adian Gowing-Aand R Construction
 
 
 


Review 22 Oct 2015
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.5802, 1.1180
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Single storey extension. Creation of ensuite bathroom refurbishment patio creation. New drive.
 
Cost: £61723

"Adrian and his team did an absolutely excellent job. They were friendly and helpful, always happy to answer any questions we might have. Adrian was a little vague on completion date and costs, but this was not important as we had no firm deadline to meet. We would not hesitate to recommend Adrian to any of our friends and family."
 
 
 
 
 
 


Review 28 Mar 2015
Recommended by customer in NR9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
52.6514, 1.1628
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
block paved driveway, drainage and soak aways built into drive, block paved slope into garage and garden fencing erected
 
Cost: £4470
 

"I am so happy with my new driveway and garden fence that Adrian and his team have completed for me. From start to finish their service has been friendly, professional and trustworthy. The team have given me exactly what I asked for and was expecting. the finished product is fantastic. They kept me informed at every stage of the work and were reasonably priced. I can highly recommend them. Thank you"
 
 
Team:
Adrian, Shaun and Jack
 
 
 


Review 15 Mar 2015
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.5796, 1.1147
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A&R completed many tasks to turn a small kitchen and neighbouring small living room into a family space, then creating a storage and laundry area from an old car port.
 
Cost: £9000
 

"The team arrived each morning at 7.30am, and before I left for work I was updated with information on the tasks they expected to do that day. I felt fully informed throughout the job which was split into 2 parts. They worked indoors taking a wall down, bricking up a doorway re-plastering and making good. Of course there was dust, but not as much mess as I had anticipated. They contained the mess and respected my home. The second task was to transform a pretty ramshackle garage into a secure storage area with a new window and door. I am really pleased with the results and with the respect that A&R Construction showed to us throughout. I would definitely recommend Adrian and his team."
 
 
Team:
Thanks guys -
 
 
 


Review 11 Feb 2015
Recommended by customer in NR94

 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.5775, 0.9849
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and reinstallation of new kitchen and bathrooms. Removal of structural internal wall. Opening up of fireplace and replacement of hearth. Electrical/plastering/plumbing works.
 
Cost: £11000
 

"Work was carried out to a high standard with minimal disruption."
 
 
Team:
Adrian, Paul, Mark, Luke, Niall
 
 
 


Review 23 Jan 2015
Recommended by customer in NR6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6662, 1.3017
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To build a single storey extension at the rear of the property with a vaulted ceiling and velux window including a cloak room and utility room.
 
Cost: £38633

"Adrian & his team were excellent. They were on site early everyday working hard! They were tidy and tried to keep disruption to a minimum as I was still living on site. The quality of work was high and if I wanted something changed it wasn’t a problem. A very friendly team and would recommend them to friends and family."
 
 
 
 
 
 


Review 17 Sep 2014
Recommended by customer in IP24
52.4976, 0.8751
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Convert a small room into nursery toilet and double sink, install outside tap. Provide a wooden covered area, astroturf the space underneath, fence around the outside, including 2 gated access point. Construct an internal gate. Painting a classroom.
 
Cost: £8162
 

"Adrian and his team were fantastic. I am very selective and over cautious when it comes to builders and contractors, but I needn't have worried. They were great, excellent communication, super workmanship and very reasonably priced. We'll be asking them back for other works as and when they come along.
A very personal service, helpful and thoughtful. Would highly recommend.
"
 
 
 
 


Review 15 Apr 2014
Recommended by customer in NR18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
52.5752, 1.1237
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To carry out repairs, to include laying flooring, paint work - fitting 2 showers general maintenance.
 
Cost: £1953

"Work was carried out promptly & to a very high standard. Workmen were very polite & helpful. Nothing was too much trouble. Would use them again. Very very pleased with everything. Thank you for making it all very easy."
 
 
 
 
 
 


Review 24 Mar 2014
Recommended by customer in NR8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
52.6640, 1.1948
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitting new kitchen including gutting & making good old kitchen.
 
Cost: £9786

"Adrian & Mark were really friendly & professional right from the start. Nothing was too much & they answered all my questions & were very accommodating of any requests or changes. When another company accidentally damaged something-Adrian fixed it himself with no fuss & at no extra cost. Our new kitchen is beautiful & would have them back for more work."
 
 
 
 
 
 


Review 4 Feb 2014
Recommended by customer in NR10
52.7224, 1.3007
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two - storey extension - building work comprising walls, roof, internal fit out, co-ordination of services and scaffolding.

"A&R Construction have recently completed a house extension where my client has been very happy with the quality of their work. This was achieved within budget and timescale. On this particular project Adrian offered ideas through the build to improve the project for the client. His innovation and knowledge of current costs and services mean't additional floor space was utilised within an existing roof space at minimal cost. I have worked with Adrian on previous projects and client feedback has always been very positive."
 
 
 
 


Review 20 May 2013
Recommended by customer in E11
51.5632, 0.0120
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Knock through wall between wc and bathroom to create a larger room, fit bathroom suite and panelling, fit kitchen worktop; lay paving and erect fencing outside.
 
Cost: £3900
 

"Adrian was really easy to work with - from when he came to give a quote to completing the work his professional and friendly manner gave me confidence that the job would be done properly. I was not living at the property but both he and his colleague got on with the work perfectly well without me being there all the time, which made things very easy for me. When there was a small leak in the pipework needing fixing a few weeks after the work was done, Adrian returned to sort it out really quickly after I contacted him, which I really appreciated. Little snags like that are almost inevitable on building projects, and it can be quite difficult to get builders to come back and correct them when the job is finished and they have been paid - but I had no such problems here. Really good service all round."
 
 
Team:
Many thanks Adrian!
 
 
 


Review 7 Jan 2013
Recommended by customer in NR2
52.6203, 1.2798
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Re-directing guttering and capping off unused drain.
 
Cost: £90
 

"Adrian visited to assess the work and provide a quotation. The solution he came up with was excellent and the works ended up costing less than I was dreading!

Great, friendly, efficient and prompt service."
 
 
 
 


Review 19 Nov 2012
Recommended by customer in NR4
52.6225, 1.2546
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hand rails up a long flight of outside steps, finished in black paint. Also helped with a minor plumbing repair free of charge and cheerfully following poor workmanship from someone else.
 
Cost: £560
 

"I found A&R Construction to be very professional, punctual, reliable in communicating, friendly and helpful (and very well mannered, which sounds old fashioned but it is a really nice attribute generally in short supply!). It is the first time I used them having looked for a while for someone to do this work. It's such a relief to know the business is there as it can be hard to find a reliable firm giving a quality service of this kind. I will definitely use them again and would recommend them highly."
 
 
Team:
Adrian Gowing
 
 
 


Review 29 Oct 2012
Recommended by customer in NR8
52.6757, 1.2073
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £57649

"Very accurate & detailed quotation given. Excellent organisational skills, great timings. No problem too great to overcome. Very friendly team of professionals used, left areas clear & tidy so we could live along side without too much disruption. Admirable work ethic. Very little stress!!
"
 
 
 
 
 
 

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