Taylor Joinery Services

3 Longhill Gardens, Dalgety Bay
Dunfermline
Fife
KY11 9SG

56.0342, -3.3534

Building and Property Maintenance

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders, Carpenters & Joiners / Carpentry & Joinery, Conservatories, Doors, Double Glazing, Floors / Flooring, Kitchens / Kitchen Fitters / Kitchen Installers, Windows / Window Fitters
99% recommended   Rating 9.6/10
155 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 155 reviews since 2011
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed

 
Tidy 9.6/10 Tidy Rating 9.6
There was little disruption and the site was left clear and tidy

 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" New staircase fitted by Taylor Joinery Dalgety Bay. First class work carried out on fitting oak staircase. Workmen very experienced and always left my house spotless after finishing up. "   more
 
" Jobs carried out promptly and efficiently. "   more
 
" Very pleased with work done, would not hesitate to use this company again or to recommend to others."   more
 
" Workman were efficient and polite and always turned up on time. We're very pleased with the work they did."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 99%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 99%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 94%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 99%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 99%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 78%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 4
advice 9
arrived 4
class 5
clean 10
cleaned 4
continue 4
definitely 6
Delighted 10
disruption 4
efficiently 7
estimate 4
excellent 29
expected 4
extremely 4
finish 4
finished 4
friendly 18
friends 6
good 29
great 7
happy 8
hard 5
helpful 7
Highly 6
involved 6
Joiners 4
Joinery 17
minimum 4
money 4
place 4
pleasant 10
pleased 20
polite 11
professional 14
quality 12
quickly 4
Really 4
recommend 19
recommended 8
reliable 5
service 16
services 13
standard 12
Taylor 21
team 9
tidy 21
workmanship 12
workmen 9
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Nov 2017
Recommended by customer in KY12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.0717, -3.4332
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £3838

"New staircase fitted by Taylor Joinery Dalgety Bay. First class work carried out on fitting oak staircase. Workmen very experienced and always left my house spotless after finishing up.
"
 
 
 
 
Team:
Kevins Team
 
 
 


Review 3 Nov 2017
Recommended by customer in KY11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.0339, -3.3451
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Changing a double glazed unit and fitting a grab rail.
 
Cost: £231

"Jobs carried out promptly and efficiently.
"
 
 
 
 
 
 


Review 26 Oct 2017
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.0328, -3.3462
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of sink unit, cupboards, worktop, flooring in utility room.
 
Cost: £2700

"Workman were efficient and polite and always turned up on time. We're very pleased with the work they did."
 
 
 
 
 
 


Review 26 Oct 2017
Recommended by customer in KY11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.0384, -3.3596
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacement of double glazed windows.
 
Cost: £4623

"Very pleased with work done, would not hesitate to use this company again or to recommend to others."
 
 
 
 
 
 


Review 19 Oct 2017
Recommended by customer in KY11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.0397, -3.3445
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 13 Oct 2017
Recommended by customer in KY12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.0612, -3.5402
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace soffit and panel under door.
 
Cost: £296

"Work carried out when agreed. The exact content of the work carried out. The joiner was very pleasant and explained what he was undertaken. There was no mess or debris left on completion of the job. Would definitely use this company again. "
 
 
 
 
 
 


Review 9 Oct 2017
Recommended by customer in KY11
56.0281, -3.3549
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Changing all internal doors,surrounds and skirting boards.

Removing wardrobe in study, making new wardrobe, cupboard and alcove for computer table.
 
Cost: £15100

"Delighted with work"
 
 
 
 
Team:
Kevin Sean
 
 
 


Review 6 Oct 2017
Recommended by customer in KY12
56.0799, -3.4697
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Single - storey extension to existing house. Fitting new kitchen and utility room.
 
Cost: £62000

"Delighted with the completed job."
 
 
 
 
 
 


Review 22 Sep 2017
Recommended by customer in KY11
56.0336, -3.3619
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very happy with the work done by Taylor Joinery services Dalgety bay, Fife."
 
 
 
 
 
 


Review 11 Sep 2017
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
56.0578, -3.3966
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 7/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cupboards moved, cooker fitted and splash-back fitted.
 
Cost: £900
 
 
 
 

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