Enterprise First

11 Wellington Street
Aldershot
Hampshire
GU11 1DX

51.2493, -0.7643

Business Advice Centre

Listed under:  Business Advice / Advisers
97% recommended   Rating 9/10
1585 reviews since 1998
 
Satisfaction Ratings
 
Overall Rating
9 /10 Overall Rating 9.0/10
Based on 1585 reviews since 1998
 
 
 
Quality of advice & information 8.9/10 Quality of advice & information Rating 8.9
.

 
Reception & administration 9/10 Reception & administration Rating 9.0
.

 
Benefit of advice & information 9/10 Benefit of advice & information Rating 9.0
.

 
 
 
Recent Reviews 
 
" Sue was very friendly and provided me with information that's been crucial to setting up my business. If anything was confusing, she took the time to explain. I was overwhelmed with the legalities of ...."   more
 
" I found the session extremely useful. Sue Davitt not only gave me useful points of contact for gaining new business but also a few pointers. in self promotion and the art of presenting ourself in fron...."   more
 
" Great advice and used as sounding board. Would recommend."   more
 
" Having 1:1 sessions with my business adviser helps me to become more confident in starting as self-employed. He helps me to develope my original ideas and encourage me to be more proactive."   more
 
About Us


Chief Executive John Mitchell explains how Referenceline's ratings and reviews meet Enterprise First needs to measure quality for ISO9000, attract and reassure potential clients looking for recommended business advice and inform sponsors.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 59
action 44
advice 556
advisor 73
answered 47
business 302
clear 83
confidence 50
confident 35
Consultant 40
direction 63
discussion 33
easy 47
encouraging 34
excellent 152
experience 43
extremely 91
follow 32
forward 53
free 38
friendly 204
Good 273
Great 64
happy 33
help 134
helped 75
Helpful 535
idea 35
ideas 104
information 215
informative 113
issues 45
knowledge 39
knowledgeable 68
Linda 42
lots 43
meeting 152
need 52
needed 99
plan 76
pleased 50
points 35
Positive 61
professional 77
questions 113
received 69
service 178
Thank 133
Thanks 66
useful 258
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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Review 5 Jan 2018
Recommended by customer in GU11
51.2487, -0.7611
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
Setting up a business what needs to be paid re tax, public liability, etc.
Legalities of sole trader.
 

"Sue was very friendly and provided me with information that's been crucial to setting up my business. If anything was confusing, she took the time to explain. I was overwhelmed with the legalities of starting a business but after my meeting, it was a lot clearer in my head and I left with a huge weight off my shoulders."
 
 
 
 
Team:
Sue Davitt
 
 
 


Review 2 Aug 2017
Recommended by customer
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
 
 
Team:
Sue Dajitt
 
 
 


Review 18 Jul 2017
Recommended by customer in GU11
51.2487, -0.7611
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
Sole trader launching new graphic design business.
I already have large clients from London but how do I get smaller more local business aboard as clients?
 

"I found the session extremely useful. Sue Davitt not only gave me useful points of contact for gaining new business but also a few pointers. in self promotion and the art of presenting ourself in front of prospective clients. Very useful indeed! "
 
 
 
 
Team:
Sue Davitt
 
 
 


Review 28 Nov 2016
Recommended by customer in GU7
51.1860, -0.6059
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
Setting up new business having been made redundant.
 

"Great advice and used as sounding board. Would recommend."
 
 
 
 
Team:
Malcolm Kerry
 
 
 


Review 2 Apr 2016
Recommended by customer in GU2
51.2267, -0.5780
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
Pre-start business.
Market research and marketing
Business plan
Set up a database/contacts
 

"Having 1:1 sessions with my business adviser helps me to become more confident in starting as self-employed. He helps me to develope my original ideas and encourage me to be more proactive."
 
 
 
 
Team:
Malcolm Perry
 
 
 


Review 17 Dec 2015
Recommended by customer in GU2
51.2267, -0.5780
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
New business start up advice.
 

"Very helpful and has given me the direction that I was lacking. Felt very positive after my appointment that I was doing the right thing."
 
 
 
 
Team:
Malcolm Kerry
 
 
 


Review 2 Nov 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
Looking to start a property development company.
 

"Excellent advice delivered in a friendly informal manner. The advice given made me think along new ways of starting the business and what type of properties would be suitable to buy, reducing the exposure to risk as much possible."
 
 
 
 
Team:
Malcom Kerry
 
 
 


Review 20 Oct 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Quality of advice & information 9/10
.
Reception & administration 9/10
.
Benefit of advice & information 9/10
.
Show All
 
 
Customer Review
 
starting up my own business.
 

"Found the information received very helpful for the initial beginning of starting up my business."
 
 
 
 
 
 


Review 3 Aug 2015
Recommended by customer in GU12
51.2389, -0.7443
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
Advice on developing business and opportunities of networking.
 

"One of the most worthwhile hour spent regarding the business. Did not feel at all embarrassed by lack of knowledge and experience on my behalf. All questions answered directly and sound advice given. Thank you all very much."
 
 
 
 
Team:
Davitt
 
 
 


Review 16 Jul 2015
Recommended by customer in GU10
51.2334, -0.7320
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
Starting a business.
 

"Very happy to get free, impartial, knowledgeable advice. Not only advice but lots of useful links to other websites."
 
 
 
 
Team:
Sue Davitt
 
 
 


Review 9 Jul 2015
Recommended by customer in GU14
51.2892, -0.7655
 
 
Satisfaction Ratings
 
Quality of advice & information 9/10
.
Reception & administration 10/10
.
Benefit of advice & information 9/10
.
Show All
 
 
Customer Review
 
Setting up a small business.
 

"Good clear advice, lots of useful web sites and information emailed to me. Good to talk to someone about my ideas and to be given ways of moving forward!"
 
 
 
 
Team:
Susan Davett
 
 
   Business Reply:

Thank you for your great feedback
 


Review 4 May 2015
Recommended by customer
 
 
Satisfaction Ratings
 
Quality of advice & information 8/10
.
Reception & administration 8/10
.
Benefit of advice & information 8/10
.
Show All
 
 
Customer Review
 
This was to help me restart / pickup my career after depressive illness. I saw this building whilst passing by one day in Aldershot so inquired. We spoke about business plans via a template on the enterprise 1st web site plus a money plan spread sheet, finally a marketing workshop offered.
 

"I was at first sceptical on my visit but was pleasantly surprised at the advice and information available. My main issue however is how to really market myself which is a real weakness on my part. Real help is needed on design and putting together websites as this is a serious weakness to my progress. It was suggested real money has to be spent on websites which I totally disagree on. There must be a better way?"
 
 
 
 
Team:
Sue Dauitt
 
 
 


Review 21 Mar 2015
Recommended by customer in GU14
51.2892, -0.7655
 
 
Satisfaction Ratings
 
Quality of advice & information 7/10
.
Reception & administration 10/10
.
Show All
 
 
Customer Review
 
Grants.
 

"Awaiting info. Malcom was a friendly & approachable person. Enjoyed my meeting with him."
 
 
 
 
Team:
Mfcovrtney
 
 
 


Review 11 Feb 2015
Recommended by customer in GU21
51.3182, -0.6130
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
I am starting an engineering company. We are just about to start trading and I was seeking advice, to see if use are going the right way about running the business.
 

"A very helpful meeting, Pat offered lots of useful advice and I was very grateful for his helpful comments and advice about the new business."
 
 
 
 
Team:
Pat Maguire
 
 
 


Review 29 Dec 2014
Recommended by customer in PO14
50.8531, -1.1924
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
Wanted to talk through my ideas and see what help my be available to me.
 

"Mr Evans was very encouraging and supportive and I felt that he was able to give good advice from a lifetime of experience."
 
 
 
 
Team:
Robin Evans
 
 
 


Review 2 Dec 2014
Recommended by customer in GU11
51.2487, -0.7611
 
 
Satisfaction Ratings
 
Quality of advice & information 9/10
.
Reception & administration 7/10
.
Benefit of advice & information 9/10
.
Show All
 
 
Customer Review
 
To start up business selling a service to the Chinese market.
 

"Very informative, have been to curious bodies that has been suggested and found others too."
 
 
 
 
 
 


Review 16 Nov 2014
Recommended by customer
 
 
Satisfaction Ratings
 
Quality of advice & information 9/10
.
Reception & administration 8/10
.
Benefit of advice & information 9/10
.
Show All
 
 
Customer Review
 
First 1-2-1 following an Enterprise First course. General advice on starting up a business.
 

"Very good, some great advice from Sue. It would be good to stay in touch."
 
 
 
 
 
 


Review 22 Oct 2014
Recommended by customer in GU12
51.2389, -0.7443
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
Having been made redundant I was looking for any advice of self start up.
 

"Big thanks to Malcolm Kerry. Really good advice and helped with confidence about self start up."
 
 
 
 
Team:
Malcolm Kerry
 
 
 


Review 20 Oct 2014
Recommended by customer in RG26
51.3407, -1.1273
 
 
Satisfaction Ratings
 
Quality of advice & information 10/10
.
Reception & administration 10/10
.
Benefit of advice & information 10/10
.
Show All
 
 
Customer Review
 
Help with marketing and a general review of our business.
 

"Sue is always very helpful giving honest advice on the way to move forward and put things in place to make sure we move on with the business. Very much appreciated. Brian."
 
 
 
 
Team:
Sue Davitt
 
 
 


Review 9 Oct 2014
Recommended by customer in RH42
0, 0
 
 
Satisfaction Ratings
 
Quality of advice & information 9/10
.
Reception & administration 10/10
.
Benefit of advice & information 9/10
.
Show All
 
 
Customer Review
 
Advice for expanding/growing my business.
 

"Friendly advisor, good solid advice very useful."
 
 
 
 
Team:
P Maguire
 
 
 

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