Power dry

19 Hillcrest Road
Dundee
Angus
DD2 1JJ

56.4599, -3.0057

Carpet & Upholstery Cleaning

Listed under:  Carpet Cleaners / Carpet Cleaning, Upholstery Cleaners / Upholstery Cleaning
100% recommended   Rating 9.9/10
293 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 293 reviews since 2013
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Great customer service. Job excellent. Very helpful. Would get them again and will recommend them."   more
 
" Punctual, professional, courteous and family. First class service."   more
 
" Very pleased with the work he did as usual. I would recommend him to any way."   more
 
" Delighted, 2nd time I have used this company."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 16
Brilliant 6
care 6
carpet 35
carpets 44
certainly 10
class 16
clean 7
cleaned 18
cleaning 21
courteous 8
Dave 43
David 8
definitely 22
Delighted 20
dry 13
efficient 23
excellent 71
explained 20
extremely 8
family 14
finished 13
friendly 37
friends 22
furniture 10
future 7
gentleman 9
good 37
Great 41
happy 48
hard 13
helpful 22
Highly 25
impressed 11
informed 6
like 28
look 8
looks 10
money 10
pleasant 16
pleased 40
polite 14
Power 9
professional 55
recommend 82
recommended 14
result 23
results 25
satisfied 15
service 94
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 29 May 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4788, -2.8610
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stairs and top landing.
 
Cost: £40

"Great customer service.
Job excellent.
Very helpful.
Would get them again and will recommend them."
 
 
 
 
Team:
Dave
 
 
 


Review 23 May 2018
Recommended by customer in DD3
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4817, -2.9823
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 x 2 seater sofa.
3 seater sofa.
1 Recliner.
1 Footstool.
 
Cost: £150

"Punctual, professional, courteous and family.
First class service."
 
 
 
 
Team:
Dave
 
 
 


Review 22 May 2018
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
56.4769, -2.8318
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge/Diner.
 
Cost: £40

"Very pleased with the work he did as usual.
I would recommend him to any way."
 
 
 
 
Team:
Dave
 
 
 


Review 14 May 2018
Recommended by customer in DD3
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4761, -2.9994
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge.
Dining room.
Wall.
 
Cost: £85

"Delighted, 2nd time I have used this company."
 
 
 
 
Team:
Dave
 
 
 


Review 4 May 2018
Recommended by customer in DD6
56.4231, -2.9833
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Polypropylene rug acrylic bedroom carpets.
 
Cost: £45

"Excellent service - even removed glue stain from a very old carpet!"
 
 
 
 
Team:
Dajf
 
 
 


Review 9 Apr 2018
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4918, -2.9449
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Well stairs landing lounge.
 
Cost: £75

"I have used Power dry cleaning services twice now, and I am very pleased with the service that I got.
Very helpful not only when you ring them but also when they come out to clean your carpets or other things.
I would recommend them to everybody and I would always call them again.
Dave was helpful, plight very pleased with the job. "
 
 
 
 
Team:
Dave
 
 
 


Review 4 Apr 2018
Recommended by customer in DD5
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4851, -2.8170
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 Armchairs.
2 x 2 seater sofa.
 
Cost: £130
 
 
Team:
Dave
 
 
 


Review 14 Mar 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4593, -3.0005
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge and diner.
 
Cost: £40

"Dave has worked his usual magic on the carpet.
Practically dry as he left the house.Great work!"
 
 
 
 
Team:
Dave
 
 
 


Review 28 Feb 2018
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
56.4614, -2.9976
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 Piece suite.
 
Cost: £130

"Very happy and a very good job."
 
 
 
 
Team:
Dave
 
 
 


Review 12 Feb 2018
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.5186, -3.0794
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
6 piece suite
 
Cost: £110

"Fantastic work.
Suite looks brand new and totally dry no mess price for work unbelievable.
Highly recommended!
"
 
 
 
 
Team:
Dave
 
 
 


Review 6 Feb 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
56.4775, -3.1147
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Oriental RVF Z bedrooms.
 
Cost: £75

"First class professional service.
Made an excellent job as carpets had several stained areas which he thoroughly cleaned, leaving carpets looking like new, value for money."
 
 
 
 
Team:
Dave
 
 
 


Review 4 Feb 2018
Recommended by customer in DD2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4703, -3.0191
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fast, efficient, professional service, good job done.
 
Cost: £35
 

"Recommendation from my daughter, who knows the operator. Easy to arrange, arrived on time, very professional in approach. No hesitation in recommending the firm."
 
 
Team:
Sorry, didn't catch the name...
 
 
 


Review 25 Jan 2018
Recommended by customer in DD4
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4769, -2.9581
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge wool carpet.
Hail plus 3 stairs.
Acrylic carpet.
 
Cost: £55

"Superb service at short notice.
Job provided was first class and Dave was extremely pleasant and hard working.
Will certainly recommend to friends and family.
Thank you!"
 
 
 
 
Team:
Dave
 
 
 


Review 17 Jan 2018
Recommended by customer in DD6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4344, -2.9481
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 rugs and large hall
 
Cost: £95

"Absolutely excellent service."
 
 
 
 
Team:
Dave
 
 
 


Review 15 Jan 2018
Recommended by customer in DD5
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4832, -2.8394
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge and dining room.
 
Cost: £55

"Excellent service carried out by a very professional gentleman. Carpets looked great after being cleaned. Would definitely recommend this company."
 
 
 
 
Team:
Dave
 
 
 


Review 2 Jan 2018
Recommended by customer in DD1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4540, -2.9884
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hall
Large & Lounge
z Bedrooms
 
Cost: £95

"I would not hesitate to recommend Dave.
He did an excellent and thorough job."
 
 
 
 
Team:
Dave
 
 
 


Review 2 Jan 2018
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Female 
 I haven't used this business before 
56.5173, -2.9254
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge
Dining room
Headboard.

 
Cost: £75

"We were very impressed with the cleaning of our dining and living room carpets. we Would recommend this company as they were professional and did a good job.

"
 
 
 
 
Team:
Dave
 
 
 


Review 19 Dec 2017
Recommended by customer in KY14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2922, -3.2272
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge
Large hall
Dining room
Bedroom
3 rugs
 
Cost: £150

"Brilliant job - carpets look like new and so quick to dry!"
 
 
 
 
Team:
Dave
 
 
 


Review 15 Dec 2017
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4700, -2.9206
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dining Room hallway 4 runners.
 
Cost: £50

"Very pleased with everything."
 
 
 
 
Team:
Dave
 
 
 


Review 24 Nov 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4831, -2.8138
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge, small bedroom,hallway.
 
Cost: £65

"Great service,carpets came up like new. Would recommend. 100 % value for money."
 
 
 
 
Team:
Dave
 
 
 

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