Power dry

19 Hillcrest Road
Dundee
Angus
DD2 1JJ

56.4599, -3.0057

Carpet & Upholstery Cleaning

Listed under:  Carpet Cleaners / Carpet Cleaning, Upholstery Cleaners / Upholstery Cleaning
100% recommended   Rating 9.9/10
279 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 279 reviews since 2013
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I would not hesitate to recommend Dave. He did an excellent and thorough job."   more
 
" We were very impressed with the cleaning of our dining and living room carpets. we Would recommend this company as they were professional and did a good job. "   more
 
" Brilliant job - carpets look like new and so quick to dry!"   more
 
" Very pleased with everything."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 97%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Arrived 15
Brilliant 6
care 6
Carpet 33
carpets 41
certainly 9
class 13
clean 6
cleaned 16
cleaning 20
courteous 7
Dave 40
David 8
Definitely 21
delighted 19
dry 10
efficient 23
excellent 66
explained 20
extremely 7
family 12
finished 13
friendly 37
friends 21
furniture 10
future 7
gentleman 8
good 36
Great 38
happy 47
hard 12
helpful 20
highly 24
impressed 11
informed 6
like 27
look 8
looks 9
money 9
pleasant 15
pleased 38
Polite 14
power 8
professional 51
recommend 77
recommended 13
result 23
results 25
satisfied 15
service 86
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  


Review 15 Jan 2018
Recommended by customer in DD5
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
56.4832, -2.8394
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £55
 
 
Team:
Dave
 
 
 


Review 2 Jan 2018
Recommended by customer in DD1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
56.4540, -2.9884
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hall
Large & Lounge
z Bedrooms
 
Cost: £95

"I would not hesitate to recommend Dave.
He did an excellent and thorough job."
 
 
 
 
Team:
Dave
 
 
 


Review 2 Jan 2018
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Female 
 I haven't used this business before 
56.5173, -2.9254
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge
Dining room
Headboard.

 
Cost: £75

"We were very impressed with the cleaning of our dining and living room carpets. we Would recommend this company as they were professional and did a good job.

"
 
 
 
 
Team:
Dave
 
 
 


Review 19 Dec 2017
Recommended by customer in KY14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2922, -3.2272
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge
Large hall
Dining room
Bedroom
3 rugs
 
Cost: £150

"Brilliant job - carpets look like new and so quick to dry!"
 
 
 
 
Team:
Dave
 
 
 


Review 15 Dec 2017
Recommended by customer in DD4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4700, -2.9206
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dining Room hallway 4 runners.
 
Cost: £50

"Very pleased with everything."
 
 
 
 
Team:
Dave
 
 
 


Review 24 Nov 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.4831, -2.8138
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lounge, small bedroom,hallway.
 
Cost: £65

"Great service,carpets came up like new. Would recommend. 100 % value for money."
 
 
 
 
Team:
Dave
 
 
 


Review 21 Nov 2017
Recommended by customer in DD2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4687, -3.0359
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 pieces suite and footstool.
 
Cost: £90

"Definitely recommend Dave; professional considerate and cheerful. Went the extra mile to do the best job possible on my very old suite. So pleased with the result. "
 
 
 
 
Team:
Dave
 
 
 


Review 2 Nov 2017
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4715, -2.9190
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large Lounge.
 
Cost: £40

"Excellent service. Carpet looks new even although its about 7 years old. Would highly recommend Dave to friends and family. Thanks again for a great job."
 
 
 
 
Team:
Dave
 
 
 


Review 30 Oct 2017
Recommended by customer in DD4
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4893, -2.9451
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Six piece suite and foot stool.
 
Cost: £110

"Person was extremely professional and did an excellent job. Would recommend his services. "
 
 
 
 
 
 


Review 13 Oct 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4847, -2.8394
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carpets cleaned in large lounge, stairs, landing and study.
 
Cost: £95
 

"We were delighted with the work done and would highly recommend Dave and his company."
 
 
Team:
David
 
 
 

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