Blitz Floor Care & Restoration

29 Old Grove Court
Norwich
Norfolk
NR3 3NL

52.6506, 1.2900

Carpet & Upholstery Cleaning

Listed under:  Carpet Cleaners / Carpet Cleaning, Cleaners / Cleaning Services - Commercial, Cleaners / Home Cleaning Services - Domestic, Curtain Cleaners / Curtain Cleaning, Floor Cleaners / Floor Cleaning, Floor Sanding, Floor Stripping & Resealing, Leather Cleaners, Repairs & Restoration, Mattress Cleaners / Mattress Cleaning, Oven Cleaners, Pressure Washing, Rug Cleaners / Rug Cleaning, Upholstery Cleaners / Upholstery Cleaning
100% recommended   Rating 10/10
29 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 29 reviews since 2013
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" A floor sander I'd arranged had to pull out at the last minute due to the builders being late preparing the floors for sanding. I called Danny at Blitz and he luckily had a slot to tackle my house. ...."   more
 
" The results were great.. Better than i could have imagined. I was also really surprised at the lack of fuss, lack of mess and how promptly the job was completed. I would gladly recommend their service...."   more
 
" Blitz sanded and finished our parquet floor and it looks like we've had a new floor! Danny and his team were true professionals and delivered a really good service. Wouldnt hesitate to recommend them...."   more
 
" I absolutely recommend this service. Danny is personable and efficient. The reconditioned floor boards look wonderful and massively improved from their previous state-the accompanying photographs refl...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

achieved 2
advice 2
amazing 2
Better 3
Blitz 15
called 2
carpet 7
carpets 6
cheerful 2
clean 4
Cleaned 14
cleaning 5
clear 2
customer 2
Danny 13
Dannys 2
definitely 7
delighted 3
difference 2
efficient 5
enthusiasm 2
excellent 7
expectations 3
explained 3
explanation 2
family 2
floor 5
free 2
friendly 6
friends 2
future 5
good 5
great 3
guys 2
Highly 6
honest 4
Im 4
knowledgeable 3
look 3
pleased 6
polite 4
professional 11
really 5
reasonable 4
recommend 16
results 13
satisfied 3
service 10
team 5
thoroughly 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 23 Apr 2017
Recommended by customer in NR2
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6257, 1.2736
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sanding and treating 80sqm of pre-prepped Scots pine floorboards comprising 2 floors of a 4-bed terrace house, within a time box of 2 weeks.
 
Cost: £2300
 

"A floor sander I'd arranged had to pull out at the last minute due to the builders being late preparing the floors for sanding. I called Danny at Blitz and he luckily had a slot to tackle my house. It was about 80 sq m on two floors of a 4 bed terrace. The floors were scots pine and looked pretty poor. But then the transformation happened!! Quite unbelievable really, how amazing they now look. Danny and his colleague worked their socks of to get this done in record time. I know this as I popped in frequently to check progress, and the poor guys always looked done in! Danny's positivity, expertise and enthusiasm were all second to none. The results were way beyond my expectations, and the price we'd negotiated was very fair. Also, Blitz gave me good advice on aftercare and suitable products (even including specific mop types), which we have followed. Thanks Danny, you saved my schedule, and you've turned my house into something that gives me a thrill every time I walk in the front door. Highly highly recommended company."
 
 

Sanded and finished floor.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Danny
 
 
 


Review 9 Nov 2016
Recommended by customer in NR7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.6354, 1.3656
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I recently had my lounge floorboards sanded and treated afterwards.
 
Cost: £450
 

"The results were great.. Better than i could have imagined. I was also really surprised at the lack of fuss, lack of mess and how promptly the job was completed. I would gladly recommend their services to anyone..

Further to say, this has been my first experience of this type of work.. I was a bit anxious, but my worries were kept down by the professional approach of this company.."
 
 

Floors before sanding process

Floors after sanding and finishing
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Danny and Paul
 
 
 


Review 12 Nov 2015
Recommended by customer in NR6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6630, 1.2944
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Floor sanding

"Blitz sanded and finished our parquet floor and it looks like we've had a new floor! Danny and his team were true professionals and delivered a really good service. Wouldnt hesitate to recommend them."
 
 

Oak Parquet Floor before sanding

Oak Parquet floor after Sanding & Finishing in a natural oil
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Danny, Paul, Cameron
 
 
 


Review 30 Apr 2015
Recommended by customer in NR2

 I'm: Male 

52.6227, 1.2798
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Sanding & finishing floors

"I absolutely recommend this service. Danny is personable and efficient. The reconditioned floor boards look wonderful and massively improved from their previous state-the accompanying photographs reflect this.
An excellent outcome."
 
 

Sanding wooden floor

Sanding edges of wooden floor

Finishing floor with oil.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 9 Dec 2014
Recommended by customer in NR70

 I'm: Male 

52.6365, 1.3624
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Upholstery clean and stair carpet clean.
 
Cost: £100
 

"Very prompt, professional and polite company. James gave a very thorough explanation of what was involved and gave a very competitive and no obligation quote. Upholstery and carpet cleaning done and very satisfied with the results. Highly recommend this company."
 
 




Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
James Hewitt
 
 
 


Review 24 Sep 2014
Recommended by customer in NR7
52.6425, 1.3477
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of a chenille three piece suite
 
Cost: £120
 

"I was extremely satisfied with the results from the work Danny undertook! He was very professional and extremely knowledgeable within his industry. I had full confidence in Blitz, even though I had never used them before. I would recommend them to anyone and will definitely use them again in the near future!"
 
 

Working on Frans Upholstery
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Danny
 
 
 


Review 21 Jun 2014
Recommended by customer in NR7
52.6267, 1.3285
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Carpet Cleaning
 
Cost: £75
 

"Recently had my carpet cleaned by Blitz, and I was amazed with the results. I haven't used them before but I will most definitely be using them again in the future, and will highly recommend them to friends and family.
Danny and James were very friendly, polite and professional. They explained everything about the job with complete honesty and enthusiasm. Great team. Excellent results."
 
 

Perimeter area being worked on, showing clear before and after results.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Danny and James
 
 
 


Review 26 Apr 2014
Recommended by customer in NR1
52.6306, 1.3084
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of quarry tiles.
 
Cost: £90
 

"I have used Blitz before to clean my carpets, with excellent cleaning results. I called them back to come and clean my utility floor and was again thrilled with the work carried out. I would recommend them without hesitation and will continue to use them in the future."
 
 

Hardfloor before cleaning results

Hardfloor after cleaning results
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Danny and James
 
 
 


Review 14 Apr 2014
Recommended by customer in nr8
52.6634, 1.1754
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of metal/electrical motor staining to carpet
 
Cost: £60
 

"Technically difficult stains on 3 yr old carpet. Obligation free quote given with a demonstration of stain removal and comprehensive explanation of work and expectations. Punctual, professional job done, quickly and tidily. The team worked hard without stopping. Results were as quoted and better than my expectations.
Professional, knowledgeable and friendly service. Very reasonable rates."
 
 

Carpet cleaning and results. Another happy customer!
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
danny corder
 
 
 


Review 2 Apr 2014
Recommended by customer in NR7
52.6556, 1.3127
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning of a three piece suite and pouffe
 
Cost: £100
 

"A thoroughly good job at a very reasonable price. I will recommend to others without hesitation."
 
 

Before and after cleaning

Danny working on upholstery
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
Team:
Danny
 
 
 

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