Blitz Floor Care & Restoration

6 Hammond Close, Sprowston
Norwich
Norfolk
NR7 9HT

52.6504, 1.3461

Carpet & Upholstery Cleaning

Listed under:  Carpet Cleaners / Carpet Cleaning, Cleaning Services - Commercial, Cleaning Services - Domestic, Curtain Cleaners / Curtain Cleaning, Floor Cleaners / Floor Cleaning, Floor Sanding, Floor Stripping & Resealing, Leather Cleaners, Repairs & Restoration, Mattress Cleaners / Mattress Cleaning, Oven Cleaners, Pressure Washing, Rug Cleaners / Rug Cleaning, Upholstery Cleaners / Upholstery Cleaning
100% recommended: 10/10
27 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
10/10 Overall Rating 10.0/10
Based on 27 reviews since 2013
 
 
 
Quality
9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy
10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service
10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value
9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Blitz sanded and finished our parquet floor and it looks like we've had a new floor! Danny and his team were true professionals and delivered a really good service. Wouldnt hesitate to recommend them...."   more
 
" I absolutely recommend this service. Danny is personable and efficient. The reconditioned floor boards look wonderful and massively improved from their previous state-the accompanying photographs refl...."   more
 
" Very prompt, professional and polite company. James gave a very thorough explanation of what was involved and gave a very competitive and no obligation quote. Upholstery and carpet cleaning done and v...."   more
 
" I was extremely satisfied with the results from the work Danny undertook! He was very professional and extremely knowledgeable within his industry. I had full confidence in Blitz, even though I had ne...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

achieved 2
better 2
Blitz 14
carpet 7
carpets 6
cheerful 2
clean 4
cleaned 14
cleaning 5
clear 2
customer 2
Danny 12
definitely 7
delighted 3
difference 2
efficient 5
excellent 7
expectations 2
explained 3
explanation 2
family 2
floor 4
free 2
friendly 6
friends 2
future 5
good 4
Great 2
highly 4
honest 4
Im 4
impressed 2
James 2
knowledgeable 3
like 2
look 2
looks 2
manner 2
obligation 2
pleased 6
polite 4
professional 10
really 3
reasonable 4
recommend 15
results 11
satisfied 3
service 10
team 5
thoroughly 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  

Review 12 Nov 2015
Recommended by customer in NR6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
52.6630, 1.2944
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Floor sanding

" Blitz sanded and finished our parquet floor and it looks like we've had a new floor! Danny and his team were true professionals and delivered a really good service. Wouldnt hesitate to recommend them. "
 
 

Oak Parquet Floor before sanding

Oak Parquet floor after Sanding & Finishing in a natural oil
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 30 Apr 2015
Recommended by customer in NR2

 I'm: Male 

52.6227, 1.2798
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Sanding & finishing floors

" I absolutely recommend this service. Danny is personable and efficient. The reconditioned floor boards look wonderful and massively improved from their previous state-the accompanying photographs reflect this.
An excellent outcome. "
 
 

Sanding wooden floor

Sanding edges of wooden floor

Finishing floor with oil.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 9 Dec 2014
Recommended by customer in NR70

 I'm: Male 

52.6365, 1.3624
Cost: £100
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Upholstery clean and stair carpet clean.

" Very prompt, professional and polite company. James gave a very thorough explanation of what was involved and gave a very competitive and no obligation quote. Upholstery and carpet cleaning done and very satisfied with the results. Highly recommend this company. "
 
 




Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 24 Sep 2014
Recommended by customer in NR7
52.6425, 1.3477
Cost: £120
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cleaning of a chenille three piece suite

" I was extremely satisfied with the results from the work Danny undertook! He was very professional and extremely knowledgeable within his industry. I had full confidence in Blitz, even though I had never used them before. I would recommend them to anyone and will definitely use them again in the near future! "
 
 

Working on Frans Upholstery
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 21 Jun 2014
Recommended by customer in NR7
52.6267, 1.3285
Cost: £75
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Carpet Cleaning

" Recently had my carpet cleaned by Blitz, and I was amazed with the results. I haven't used them before but I will most definitely be using them again in the future, and will highly recommend them to friends and family.
Danny and James were very friendly, polite and professional. They explained everything about the job with complete honesty and enthusiasm. Great team. Excellent results. "
 
 

Perimeter area being worked on, showing clear before and after results.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 26 Apr 2014
Recommended by customer in NR1
52.6307, 1.3084
Cost: £90
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cleaning of quarry tiles.

" I have used Blitz before to clean my carpets, with excellent cleaning results. I called them back to come and clean my utility floor and was again thrilled with the work carried out. I would recommend them without hesitation and will continue to use them in the future. "
 
 

Hardfloor before cleaning results

Hardfloor after cleaning results
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 14 Apr 2014
Recommended by customer in nr8
52.6634, 1.1754
Cost: £60
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Removal of metal/electrical motor staining to carpet

" Technically difficult stains on 3 yr old carpet. Obligation free quote given with a demonstration of stain removal and comprehensive explanation of work and expectations. Punctual, professional job done, quickly and tidily. The team worked hard without stopping. Results were as quoted and better than my expectations.
Professional, knowledgeable and friendly service. Very reasonable rates. "
 
 

Carpet cleaning and results. Another happy customer!
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 2 Apr 2014
Recommended by customer in NR7
52.6556, 1.3127
Cost: £100
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cleaning of a three piece suite and pouffe

" A thoroughly good job at a very reasonable price. I will recommend to others without hesitation. "
 
 

Before and after cleaning

Danny working on upholstery
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 1 Apr 2014
Recommended by customer in NR15
52.4577, 1.1777
Cost: £120
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Lounge, Hall, and Diningroom.

" This is the second time that Blitz have cleaned our carpets and once again I'm delighted with the outcome. They are very proffessional and leave no mess and my carpets are stain free again! "
 
 

Carpet cleaning and results. Another happy customer
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 24 Feb 2014
Recommended by customer in NR14
52.5739, 1.3522
Cost: £100
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Carpets cleaned in many parts of the house.

" Excellent work from Blitz Cleaned. They arrived when promised, clearly explained what they would do and were honest about areas of the carpet that they would not be able to make a big difference to. I would be very confident in recommending them to others. "
 
 

Carpet cleaning and results
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 18 Sep 2013
Recommended by customer in NR15
52.4577, 1.1777
Cost: £280
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Carpet cleaning and protection.

" I was thoroughly pleased with the results that Blitz Cleaned produced. Not only were my carpets cleaned to the highest standards, Danny, the Managing Director, educated me in terms that I could understand to keep my carpets clean in the future. This shows that they put their customers above anything else. Our entire four bedroom house was cleaned foe a very reasonable price too. I can't compliment them enough! "
 
 

Stained carpet before cleaning

Results after our cleaning methods
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 18 Sep 2013
Recommended by customer in NR14
52.5694, 1.3430
Cost: £120
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
several carpets cleaned

" All round good customer service, very satisfied with work, advice and guidance "
 
 

Before and after results.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 28 Aug 2013
Recommended by customer in NR14
52.5694, 1.3430
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Rug Cleaning

" My partner and I were unsure about who to use to undertake the cleaning. A decision had to be made and we could not have made a better one. Would recommend Danny and his company to anyone. "
 
 

Oriental cotton rugs after cleaning results
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 3 Jul 2013
Recommended by customer in NR1
52.6307, 1.3084
Cost: £90
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cleaned two large carpets.

" The carpets were in a terrible state due to the previous owners and any efforts to clean them myself were fruitless. I found out about Blitz Cleaned and gave them a call. Everything was explained in a clear and professional manner and a time and date was arranged. Danny and his team did an excellent job on the carpets and the rooms are now much nicer to live in, it's surprising how much of a difference it makes to have a genuinely clean floor. Danny's team were very friendly and honest and got on with the job straight away and without hassle. I'd definitely use Blitz Cleaned again but I'm not sure if I'll need to as the carpets are still pristine! "
 
 

Results during extraction process. (Left side cleaned, Right side uncleaned)
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 3 Jul 2013
Recommended by customer in NR13
52.6419, 1.5578
Cost: £70
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Fully cleaned my soiled 2 piece suite.

" Blitz Cleaned were fantastic! Their professional and honest service was completely refreshing. Danny was cheerful, polite and knowledgeable about his trade. I'm thoroughly thrilled with my 2 piece suite it looks brand new again! I would definitely use them again and recommend them to anyone needing their carpets or upholstery cleaned.

"
 
 

Results during cleaning process
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 28 May 2013
Recommended by customer in NR13
52.6529, 1.3682
Cost: £160
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Several carpets cleaned

" Very pleased with carpet cleaning. Danny was polite, knowledgable, enthusiastic and most helpful. "
 
 

Carpet before cleaning
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 23 May 2013
Recommended by customer in NR7
52.6395, 1.3677
Cost: £80
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Carpet Cleaning

" We were very impressed with the professional service and excellent customer care at a very reasonable price.

The cleaned carpets look really good and the feel of the pile is like new.

We would thoroughly recommend you to anyone and would definitely use your services again.

"
 
 

Resluts during cleaning process

Results after our cleaning methods
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 22 May 2013
Recommended by customer in NR13
52.6521, 1.3693
Cost: £220
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Clean many of our carpets

" We have never used this firm before, but we would definitely use them again. We found them to be courteous, efficient, thorough and cheerful. "
 
 

Dirty square foot of carpet to show cleaning results around it.
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 


Review 28 Apr 2013
Recommended by customer in nr4
52.6293, 1.2540
Cost: £60
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
To clean several wool rugs

" Very informative, friendly service. Recommended. "
 
 
 
 


Review 2 Apr 2013
Recommended by customer in NR1
52.6260, 1.3120
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
   Customer Review
 
Cleaning of carpet and sofa

" We received excellent service from Blitz Cleaned.

Danny was speedy, efficient and totally reliable. He was honest about what could and could not be achieved and we were pleased with the results for both carpet and sofa.

Danny is to be commended. "
 
 

The Sofa being cleaned

Left section cleaned, right side still dirty. Before and after pic
Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.
 
 
 

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