Clarick Cleaning Ltd

12 Weston Court
Norwich
Norfolk
NR6 7EX

52.6648, 1.3094

Cleaners - Cleaning Services

Listed under:  Cleaners / Cleaning Services - Commercial, Cleaners / Home Cleaning Services - Domestic, Home Care - Cleaning / Housework
97% recommended   Rating 9.5/10
39 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 39 reviews since 2015
 
 
 
Quality 9.4/10 Quality Rating 9.4
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.6/10 Service Rating 9.6
The team was friendly, helpful, considerate and professional

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Jackie is always very thorough and professional. She cleans our house in the time allocated always to a high standard. She is also very personable and interacts well with my elderly father and brother...."   more
 
" Jackie is thorough and very nice to have around. she is flexible and helpful. Nice to chat with over a cuppa too!"   more
 
" The single cleaner who has served me has been exceptional. An attractive personality, in complete accord with me and visiting members of my family. So 100% well chosen for my requirements. "   more
 
" Very good service from Janine. Always punctual, friendly and works well. "   more
 
About Us


We offer a friendly, affordable cleaning and domestic services you can rely on.
Whether we are providing cleaning services for busy parents, hard working professionals or helping an elderly person maintain their independence, all our customers feel cared for.

Weekly service, Fortnightly Service, One/ off cleans & End of tenancy cleans

Everyone needs a helping hand at some time;
Busy mums & dads
Professional couples/singles
Elderly/Retired
Disabled/Housebound
Landlords/Tenants

From a tidy up to full house cleaning;
General house cleaning
Kitchens, bathrooms & toilets
Bedrooms and bed making
Laundry and Ironing services
Light domestic duties

With Clarick Cleaning you are in safe hands;
Friendly & reliable staff
All staff are CRB/DBS checked
All staff wear ID badges
Fully insured

We're proud members of
Norfolk Trusted Trader, Domestic Cleaners Alliance, Buy Local Norfolk & The Federation of Master Cleaners
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 88%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 90%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Amber 2
Ann 2
Clarick 5
cleaner 9
cleaning 5
coming 2
conscientious 2
efficiently 2
excellent 4
friendly 7
good 7
happy 4
help 2
helpful 5
highly 2
Initial 2
Jackie 2
Liz 2
manage 2
Nice 2
pleased 3
professional 8
punctual 5
really 2
recommend 4
recommended 2
reliable 2
satisfied 2
service 11
services 3
standard 2
supplied 2
thorough 3
week 2
weekly 2
wonderful 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 29 Jun 2017
Recommended by customer in NR3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.6401, 1.2914
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Jackie
 
 
 


Review 29 Jun 2017
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
52.6236, 1.2741
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fortnightly domestic cleaning.
 
Cost: £11

"Jackie is thorough and very nice to have around. she is flexible and helpful. Nice to chat with over a cuppa too!"
 
 
 
 
Team:
Jackie
 
 
 


Review 29 Jun 2017
Recommended by customer in NR13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6501, 1.3698
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House cleaning and tidying.
 

"Jackie is always very thorough and professional. She cleans our house in the time allocated always to a high standard. She is also very personable and interacts well with my elderly father and brother. We would recommend her services to anyone. "
 
 
 
 
Team:
Jackie
 
 
 


Review 29 Jun 2017
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
52.6315, 1.2805
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Jackie
 
 
 


Review 3 Apr 2017
Recommended by customer in NR5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
52.6405, 1.2101
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning.
 
Cost: £80
 
 
Team:
Clarick
 
 
 


Review 3 Apr 2017
Recommended by customer in NR2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6202, 1.2808
 
 
Satisfaction Ratings
 
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cleaning / helping
Laundry.
Meal preparation.
Internal window cleaning.
 

"The single cleaner who has served me has been exceptional. An attractive personality, in complete accord with me and visiting members of my family.

So 100% well chosen for my requirements. "
 
 
 
 
Team:
Janeen
 
 
 


Review 3 Apr 2017
Recommended by customer in NR13
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6583, 1.4201
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home cleaning.
 
Cost: £11

"Very well satisfied with all aspects of the service and our dedicated cleaner, Mrs Jayne Jennis, who is a very professional cleaner and very friendly and trustworthy."
 
 
 
 
Team:
Jayne
 
 
 


Review 3 Apr 2017
Recommended by customer in NR3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
52.6422, 1.3051
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fortnightly domestic cleaning.
 

"Very happy with the service provided, Anna does a good job and I have recommended her and Clarick cleaning to friends. "
 
 
 
 
Team:
Anna Didwell
 
 
 


Review 3 Apr 2017
Recommended by customer in NR6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
52.6399, 1.2478
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very good service from Janine. Always punctual, friendly and works well. "
 
 
 
 
Team:
Jane
 
 
 


Review 9 Mar 2017
Recommended by customer in NR7
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
52.6290, 1.3534
 
 
Satisfaction Ratings
 
Quality 8/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Light housework.
 

"Clnita is a very likable girl and will follow all orders. She is always on time and our weekly 2-hour session is an much sociable as helpful."
 
 
 
 
 
 

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