Lavender Fresh Cleaning Service

Where reputations count.

53 The Street, Felthorpe
Norwich
Norfolk
NR10 4AB

Cleaners - Cleaning Services

Email This Business

Tel 01603 754 148
Mobile 07823 882 298

Listed under: Cleaners / Home Cleaning Services - Domestic

100% recommended Rating 9.9/100
14 reviews since 2014

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 14 reviews since 2014

Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9.7/10
The price represents value for money

Recent Reviews

" I have found a treasure ! Nothing is too much trouble! Samona is quiet, pleasant and on the go the whole time, she is very thorough a reaches places I never could without climbing on stools a chairs." more

" I have had my new lady cleaner now for 7 weeks. I find her work excellent. She will do anything which needs attention. I find her a very good time keeper, friendly but gets on with her work. I find he...." more

" Reliable, friendly service, always on time and excellent communication. Extremely pleased with the high quality of work and my house is looking the best it�s even been. I would highly recommend." more

" Very thorough and reliable. Would recommend." more

About Us
Information provided by the business
Legal Name: Lavender Fresh Cleaning Service.

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Review 22 Jan 2015 Recommended by customer in NR8 business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Any household cleaning including windows indoors tops of doors, wardrobes - help with mattress turning tap in the kitchen - hood etc - anywhere where I find difficult to clean - hoovering and washing floors.

"I have found a treasure ! Nothing is too much trouble! Samona is quiet, pleasant and on the go the whole time, she is very thorough a reaches places I never could without climbing on stools a chairs."

REPORT THIS REVIEW

Review 15 Jan 2015 Recommended by customer in NR8 business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Housework - any job which needs attention.

"I have had my new lady cleaner now for 7 weeks. I find her work excellent. She will do anything which needs attention. I find her a very good time keeper, friendly but gets on with her work. I find her reliable and honest."

REPORT THIS REVIEW

Review 29 Sep 2014 Recommended by customer business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

All types of general housework and cleaning.

"Reliable, friendly service, always on time and excellent communication. Extremely pleased with the high quality of work and my house is looking the best it�s even been. I would highly recommend."

REPORT THIS REVIEW

Review 29 Sep 2014 Recommended by customer business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	7/10
The price represents value for money

Show All

Customer Review

Domestic cleaning.

"Very thorough and reliable. Would recommend."

REPORT THIS REVIEW

Review 29 Aug 2014 Recommended by customer in NR8 business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Cleaning bathrooms, floors, dusting and vacuuming of house. Clean kitchen.

"Sandra is extremely professional, reliable and 100% trustworthy. She is 100% thorough in everything she does. She is by for the best cleaning service I�ve ever had. I would thoroughly recommend her to anyone looking for a cleaning service."

REPORT THIS REVIEW

Review 23 Aug 2014 Recommended by customer in NR1 business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Cleaning services (per clean)

REPORT THIS REVIEW

Review 22 Aug 2014 Recommended by customer in NR8 business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

House work

"Very punctual, very efficient, very pleasant."

REPORT THIS REVIEW

Review 22 Aug 2014 Recommended by customer in NR8 business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Once every two weeks clearing house. �22 every 2 weeks.

"Extremely good."

REPORT THIS REVIEW

Review 20 Aug 2014 Recommended by customer in NR8 business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Excellent in all areas. High standard of cleaning and extremely pleased.

"Good communication prior to and after appointment. Always happy to be flexible in both time and work that needs completing. I would highly recommend."

REPORT THIS REVIEW

Review 17 Aug 2014 Recommended by customer in NR10 business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Cleaning

"Excellent service arrived on time and completed work in the time quoted very pleased."

REPORT THIS REVIEW

Review 14 Aug 2014 Recommended by customer in NR11 business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Household cleaning

"Friendly and reliable service, always a very thorough job done � v. pleased!"

REPORT THIS REVIEW

Review 5 Jun 2014 Recommended by customer in NR29 business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Domestic cleaning of our home.

"Extremely satisfied with the work carried out by Lavender fresh."

REPORT THIS REVIEW

Review 5 Jun 2014 Recommended by customer in NR6 business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Cleaning

"Sandra is a very good worker. She does everything I ask her to do and does a lovely job. I would highly recommend her."

REPORT THIS REVIEW

Review 30 May 2014 Recommended by customer in NR8 business Lavender Fresh Cleaning Service https://www.referenceline.com/cleaners_cleaning_services-in-norwich-lavenderfreshcleaningservice-59919

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

AU forms of housework/cleaning.

"An excellent job done - quick, efficient and friendly."

REPORT THIS REVIEW

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