Claymore Windows Ltd

Unit 3 Slessor Court, Highland Chief Way
Claverhouse Industrial Park
Dundee
DD4 9UA

56.4911, -2.9549

Double Glazing

Listed under:  Conservatories, Doors, Double Glazing, UPVC Windows & Doors, Windows / Window Fitters
100% recommended   Rating 9.7/10
93 reviews since 2015
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 93 reviews since 2015
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed

 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy

 
Service 9.7/10 Service Rating 9.7
The team was friendly, helpful, considerate and professional

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" A job well done."   more
 
" It took 2 men 2 days in poor weather to complete the job. Well done, those men."   more
 
" Fantastic service from start to finish. All staff very professional great local company supplying and installing a quality product. My conservatory looks great."   more
 
" Work carried out satisfactory, men cleaned up afterwards happy with the result. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 100%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 100%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 100%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 100%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 100%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

100% 2
Absolutely 2
advice 2
agreed 2
Arrived 2
class 4
Claymore 13
Clean 7
cleaned 3
cleared 3
conservatory 2
considerate 2
contract 3
delighted 4
disappointed 2
door 5
doors 3
double 2
efficient 10
efficiently 2
estimate 2
excellent 22
extremely 4
Fantastic 4
finish 8
fitted 3
fitters 2
fitting 2
friendly 5
friends 2
fuss 2
good 11
great 10
guys 3
happy 11
hard 3
hardly 2
helpful 3
highly 9
installation 4
pleased 6
product 4
professional 7
quality 7
recommend 12
service 13
standard 6
tidy 9
windows 13
workers 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Dec 2017
Recommended by customer in PH2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.3919, -3.2118
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £930
 
 
 
 


Review 5 Dec 2017
Recommended by customer in KY10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.2352, -2.7847
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 8/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 X patio doors.
 
Cost: £3800

"A job well done."
 
 
 
 
 
 


Review 5 Dec 2017
Recommended by customer in DD11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.6310, -2.5954
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fit 4 windows and 1 door to my porch.
 
Cost: £4500

"It took 2 men 2 days in poor weather to complete the job. Well done, those men."
 
 
 
 
 
 


Review 1 Dec 2017
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
56.4632, -2.9957
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New conservatory on existing base.
 
Cost: £10970

"Fantastic service from start to finish. All staff very professional great local company supplying and installing a quality product. My conservatory looks great."
 
 
 
 
Team:
Jimmy Sean
 
 
 


Review 17 Nov 2017
Recommended by customer in DD5
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before 
56.4698, -2.8769
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Double glazed tilt and turn window.
 
Cost: £650

"Work carried out satisfactory, men cleaned up afterwards happy with the result. "
 
 
 
 
 
 


Review 17 Nov 2017
Recommended by customer in DD8
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
56.6672, -3.0064
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1200

"Very good."
 
 
 
 
 
 


Review 16 Nov 2017
Recommended by customer in DD6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
56.444522, -2.88282
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Supply and fit exterior back door.
 
Cost: £915

"Pleasant salesman, no double glazing hard sell. Arrived on time on agreed date. Pleasant, polite workers. Cleaned up effectively. Job took about 2 hours. The contract price was comparable to two other local suppliers. "
 
 
 
 
 
 


Review 14 Nov 2017
Recommended by customer in DD5
56.5439, -2.7776
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 patio windows.
3 dormer windows with cladding.
1 large window.
1 small window.
 
Cost: £12000

"So far delighted, finish extremely and internally of a good standard. "
 
 
 
 
 
 


Review 14 Nov 2017
Recommended by customer in DD4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.4780, -2.8974
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 windows 1 set French doors.
 
Cost: £5150

"Great job first class fitting very happy indeed."
 
 
 
 
Team:
Jim John
 
 
 


Review 7 Nov 2017
Recommended by customer in DD5
 I haven't used this business before  56.4761, -2.8770
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old lounge window insert new lounge window tidy up. 3m60 X 1m20.
 

"The firm was excellent

The only comment of " I wish " but thats just trivial -

It would be nice if the showroom could be open all day Saturday. I made a mistake because I am temporarily disabled, needed a lift from someone and forgot that Claymore closes Sat pm and all day Sunday. The place isn't easily accessible if person is unable to walk well.

But price, work, promises wre all kept and workers were great."
 
 
 
 
 
 

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