J Cullen Electrical

1 South Taymouth Street
Carnoustie
Angus
DD7 7JG

56.4981, -2.7187

Electrician

Listed under:  Electricians
100% recommended   Rating 9.9/10
127 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 127 reviews since 2009
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed

 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 9.9/10 Value Rating 9.9
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent the work was done on time and to a very high standard with no mess or upheaval."   more
 
" Jim was very personable and approachable. Nothing was too difficult or too much trouble. Very flexible and patient when decisions made during course of renovation meant changes to work already compl...."   more
 
" Great job done. All left. Clean and tidy. Would definitely use J Cullen again. "   more
 
" The service we receive is excellent and always very professional and great work. Always available and smiling."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Charges: 98%
Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
 
Timing: 97%
Before starting work, did the firm explain when the work was expected to start and finish?
 
Payment: 96%
Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
 
Invoice: 97%
On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
 
Guarantee: 93%
On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

1st 4
approachable 3
arrived 4
business 4
careful 3
charges 3
class 6
Clean 8
cleaned 4
competent 3
Considerate 4
courteous 4
Cullen 29
definitely 4
efficient 14
electrical 7
electrician 9
Excellent 20
Extremely 3
fair 4
family 5
fast 3
friend 3
friendly 15
friends 6
good 13
Great 9
happy 10
helpful 12
highly 8
himself 6
honest 7
J 5
Jim 31
Jims 3
manner 6
mess 7
neat 6
pleasant 7
polite 7
professional 12
recommend 24
Recommended 7
reliable 22
service 17
standard 21
tidy 28
trustworthy 6
worker 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Jun 2018
Recommended by customer in DD7
56.5040, -2.7263
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New kitchen fitted so new sockets, Lights, Oven, Hob extractor fan and heating and hot water control.
 

"Excellent the work was done on time and to a very high standard with no mess or upheaval."
 
 
 
 
 
 


Review 12 Jun 2018
Recommended by customer in PH12
56.5525, -3.1644
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electrical works to kitchen, utility, hallway. New
sockets, dimmers, down-lighters.
 
Cost: £1880

"Jim was very personable and approachable. Nothing
was too difficult or too much trouble. Very flexible and patient when decisions made during course of renovation meant changes to work already
completed. Very reasonable charges would highly recommend."
 
 
 
 
 
 


Review 11 Jun 2018
Recommended by customer in DD7
56.5011, -2.7022
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New bathroom, lights and additional outside light.
Remove elect supplies cables.
 

"Great job done. All left. Clean and tidy. Would definitely use J Cullen again.
"
 
 
 
 
 
 


Review 1 May 2018
Recommended by customer in DD1
56.4597, -2.9698
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted new alarm for fire protection.
Also fitted new lights for whole office.
 

"The service we receive is excellent and always very professional and great work.
Always available and smiling."
 
 
 
 
 
 


Review 25 Apr 2018
Recommended by customer in DD5
56.4797, -2.8522
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mr. Cullen was fixing a broken light, fitting and replacing parts on another light.
He also replaced light bulbs and advised about the best type to buy for value for money.
 
Cost: £80

"Excellent service all round.
Mr. Cullen arrived on time and was friendly, polite and helpful.
He tidied up after completing the work.
He was happy to advise me with a couple of queries I had.
Definitely a trusted trader.
"
 
 
 
 
 
 


Review 19 Apr 2018
Recommended by customer in DD7
56.4978, -2.7190
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace extractor fan in bathroom and kitchen.
Fix light in bathroom.
Cost to fit bathroom light and replace bathroom extractor fan.
 
Cost: £115

"Friendly, honest and very trustworthy.
Considerate and tidy work.
Never left a mess behind.
I have used this firm: 5+ years."
 
 
 
 
 
 


Review 18 Apr 2018
Recommended by customer in DD7
56.4978, -2.7190
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Various work:
Fitting lighting improvements.
Refitting of door bell.
Repair and refitting of TV Ariel.
No retained records of costs.
 

"Very friendly, highly reliable and always willing to take on jobs large and small.
I have used this firm: 5+ years."
 
 
 
 
 
 


Review 14 Feb 2018
Recommended by customer in DD1
56.4612, -2.9858
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Repair external signage.
Fit new switch back area lights.
Repair fire alarm and test.
 

"Jim provided a great service and a reasonable price for work done.
Very clean and tidy."
 
 
 
 
 
 


Review 14 Feb 2018
Recommended by customer in DD2
56.4508, -3.1339
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
New lights in hall and bedroom.
 

"Nice manner, very neat and tidy worker.
Carried out lovely job on lighting."
 
 
 
 
 
 


Review 2 Jan 2018
Recommended by customer in DD7
56.4987, -2.7140
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed old lighting in gym and replaced with new led units.
 

"Fantastically efficient work, carried out with a smile. Cannot put any faults to Jims work. "
 
 
 
 
 
 


Review 7 Sep 2017
Recommended by customer in DD7
56.5136, -2.6682
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Jim Cullen has undertaken three electrical installation for us. One to install underfloor heating. One to install electricity to an out building. One to install a community defibrillator.
 

"Jim Cullen is honest, reliable and skilled. He always does a good job and has a friendly, polite disposition. undertaken in a timely and efficient manager and he cleans and tidy's up after himself. I have no hesitation in recommending him and am very happy to do so."
 
 
 
 
 
 


Review 7 Aug 2017
Recommended by customer in DD7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.5024, -2.7251
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replace bathroom fan.
Replace double socket.
 
Cost: £90

"Very friendly service."
 
 
 
 
 
 


Review 19 Jun 2017
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
56.4897, -2.9173
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Emergency lighting update and installation.
 
Cost: £1137

"Reliable and hard working man, Jim come in, does the work required in a timely and efficient manner. I would recommend him for any works, to everyone! I know he gives a fair price too and that we can trust him to do the work."
 
 
 
 
 
 


Review 11 May 2017
Recommended by customer in DD5
56.5364, -2.8136
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Replacing down-lighters in our property with LED lights and upgrading fitments.
 

"Jim's work is 'first class'. He carries his tasks out in an industries manner and always to a very high standard. We have used Jim for years at both our home and our business premises and we would not use any other electrician. "
 
 
 
 
 
 


Review 23 Apr 2017
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
56.4832, -2.8096
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 x 13a socket outlet 7.98
1 x box 1.22
1 m 2.5mm cable 0.88
1 x external joint box 3.75
3 hrs work @22.50 67.50 check out and repair water heater. Alter wiring for external light wire and fit new socket.
 
Cost: £81

"Recommended by a friend and have been delighted with all work carried out.
Would recommend him to others."
 
 
 
 
 
 


Review 11 Apr 2017
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
56.5024, -2.7043
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fitted light switches. Down lights, checks electrical system.
 
Cost: £50

"Arrived on due date.Very friendly, helpful considerate and tidy, good tradesman would use again and recommended to friends and family."
 
 
 
 
 
 


Review 27 Mar 2017
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
56.4745, -2.9923
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove old fuse box, install new board with circuit breakers and ross.
Fit hydro tails at new board.
Fit new earth cables at board and gas meter. Raise/fit new sockets.
Earth bond at boiler.
Fit new switches / sockets where required.
 
Cost: £946

"Always arrived on time which is important to me. Always happy to explain what was being worked on as there were several visits. Jim was also willing to carry out an extra job which I needed carried out over and above my original requests.
I had selected this company after travelling through the trusted trader's site."
 
 
 
 
 
 


Review 8 Feb 2017
Recommended by customer in DD7
 My Age: 30 - 39 
 I'm: Male 
56.5064, -2.7177
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Electrical work carried out due to flood damage at my property.Electrical checks, ceiling re-wire and changes where applicable.
 
Cost: £589

"Jim came recommended through a family friend.

Easy to deal with from start to finish. Jim was very professional throughout the full project, with on time completion and high standard of workmanship clearly visible. I would have no hesitations. Recommending Jim to friends and family and have already done so."
 
 
 
 
 
 


Review 8 Feb 2017
Recommended by customer in DD11
56.5503, -2.6126
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3x phase socket and plugs.
External and Internal legrand.
T.V Aerial.
 

"Great service very fast
Friendly and helpful. Great
Suggestions and solutions
To works required.
I have used this firm for 5+ years"
 
 
 
 
 
 


Review 19 Jan 2017
Recommended by customer in DD8
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
56.6303, -2.8952
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The firm's charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bedrooms lights and back area lights.
 

"Very good work. On time very satisfied with work. Any future work need done definitely recommend Mr. Jim Gilte without any hesitation."
 
 
 
 
 
 

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